Hoteller i Equestrian Estates

«Dirty room. Horrible lights in the room. Rude staff. Called for airport transfer, waited 25 minutes, and when it arrived they didn’t have room for us in the car. Told us to call again and wait 30 minutes and hope that it would be room for us the next time. We are travelling with a baby, so we couldn’t wait any longer and paid for a taxi instead. The authorisation on our card is still reserved even though we were told that it would be released the day after. »

«Beautiful clean and quiet hotel to stay if you are visiting Chicago. I stayed in this hotel and visited downtown which was 30 min away.»

«We chose this location because it is close to O'Hare airport and has a shuttle service. I emailed the hotel when I booked, and other emails, inquiring about the shuttle and if we could leave our car at the hotel while on our trip. Never got a response. When we checked in, found out the shuttle only starts at 0500am, not a 24 hour shuttle as offered by other hotels, and it was already full. We needed an earlier shuttle due to our flight time. If they had responded to the emails I had sent, we ...

«I like the shower that the only thing but I didn't stay left the same day .it could of been more upgraded»

«Rommet var ikke skikkelig rengjort. Gulvet var skitten. Stolen var sterk tilsmusset. Rommet var ikke støyisolert slik det sto i annonnsen. »

«Upon check in at midnight, was given the room key to a third-floor room. Elevator was not working, had to walk to the end of the hallway to climb two flights of stairs to then walk back to center of hallway, as our room was near the elevator. My husband wears a knee brace as he is scheduled for surgery next month for a knee replacement. He was in pain duing the walk to the room. »

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«We did not try the breakfast. A/C did keep room cool. Very clean. »

«Great. Staff rooms service»

«The staff were great and the rooms were clean.»

«Excellent room, great location. Clean and quiet with nice indoor pool. The kids loved the warm chocolate cookies on arrival.»

«The tv didn’t work water pressure didn’t work, it was like when you turn off a water hose and that little last bit of water gets pushed out, that’s what the water pressure was like. The air conditioning kept turning on and off but it was mainly off and didn’t even get cold. The entire place was so dirty and it had this stink to it too. I had very bad experience with the people staying at that hotel as well, mainly drunk from an event that was going on but the children they came with kept running ...

«Lovely boutique hotel! Would stay here again. Convenient location and free parking!»

«The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!»

«Hotel staff were nice and helped out whenever needed!»

«Mostly great, but hair dryer bracket was fall off the wall.»

«Our room was not ready upon check-in. No linens were left for sofa bed. The shampoo and soaps, and towels were not appropriate for 3 people or even 2. Though we asked for room cleaning it was not provided on either day of our 3 night stay. Staff was sorry on being updated, but did not correct problems»