Hoteller i Equestrian Estates

«Dirty room. Horrible lights in the room. Rude staff. Called for airport transfer, waited 25 minutes, and when it arrived they didn’t have room for us in the car. Told us to call again and wait 30 minutes and hope that it would be room for us the next time. We are travelling with a baby, so we couldn’t wait any longer and paid for a taxi instead. The authorisation on our card is still reserved even though we were told that it would be released the day after. »

«Beautiful clean and quiet hotel to stay if you are visiting Chicago. I stayed in this hotel and visited downtown which was 30 min away.»

«We chose this location because it is close to O'Hare airport and has a shuttle service. I emailed the hotel when I booked, and other emails, inquiring about the shuttle and if we could leave our car at the hotel while on our trip. Never got a response. When we checked in, found out the shuttle only starts at 0500am, not a 24 hour shuttle as offered by other hotels, and it was already full. We needed an earlier shuttle due to our flight time. If they had responded to the emails I had sent, we ...

«I like the shower that the only thing but I didn't stay left the same day .it could of been more upgraded»

«Rommet var ikke skikkelig rengjort. Gulvet var skitten. Stolen var sterk tilsmusset. Rommet var ikke støyisolert slik det sto i annonnsen. »

«Everything»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«We did not try the breakfast. A/C did keep room cool. Very clean. »

«The hotel was clean and the staff were amazing and very helpful. However, I did not feel safe during my stay, and in my opinion, it is not the right hotel for families.»

«The staff were great and the rooms were clean.»

«There was a power outage but prior to that there was hair in sink and gum on lamp.»

«This property looks nothing like in the photos. It is very dated, and worn. It needs alot of updating and cleaning. There is torn carpet in the room, no sink plug, the drain smelled horrible, and there were guests smoking across the hall all the time, despite being non-smoking. The hotel was noisy, and we could constantly hear the people above us stomping around. The property needs a deep cleaning. The one positive was the helpful front desk staff. I would not stay here again.»

«Carlton is a very good hotel in a very nice part of Oak Park. But then again all of Oak Park is nice.»

«The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!»

«Excellent everything was awesome»

«In all fairness, we arrived just following a horrendous storm and they had apparently lost power sometime earlier. There was power when we arrived When we checked in, the clerk said we were on the third floor and would need to take the stairs. My husband is 80, and I thought it would have been nice to at least ask if we needed help carrying our luggage. It was 9:30, and it is possible there was just no one available, but an apology would have been nice. Our room was reasonably comfortable - ...

«Room was clean and quiet. Only thing was that out of three elevators only one worked. Rest was great.»