Hoteller i Equestrian Estates

«Dirty room. Horrible lights in the room. Rude staff. Called for airport transfer, waited 25 minutes, and when it arrived they didn’t have room for us in the car. Told us to call again and wait 30 minutes and hope that it would be room for us the next time. We are travelling with a baby, so we couldn’t wait any longer and paid for a taxi instead. The authorisation on our card is still reserved even though we were told that it would be released the day after. »

«Overall the hotel rooms are pretty good but needs cleaning and more crew staff.»

«The bedding could use an additional pillow top for comfort and the front desk could make a phone call to the guest after check in to see if there is anything they may need.»

«Rommet var ikke skikkelig rengjort. Gulvet var skitten. Stolen var sterk tilsmusset. Rommet var ikke støyisolert slik det sto i annonnsen. »

«The spa is magnificent! The rooms are also just as beautiful and very clean. Food is great, and the staff are very helpful and kind. I enjoyed my trip here, would definitely stay here again!»

«Staff. They»

«Incredible, kind and helpful staff throughout the property..»

«Everything was great»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«Everything was great but the the smell the first day we got out on Friday inside the room was very bad. I had to go buy some plug-ins besides that I must say a hotel was excellent clean. Customer service was wonderful. Very professional. Breakfast was good room service was wonderful. I will stay again if I visit this area of Chicago.»

«The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!»

«I liked everything about our stay. The breakfast, room and staff were a delight.»

«Overall was a good stay, staff were helpful when we had a key card issue. The hallways smelled a bit funky but the room smelled and felt clean. I’d say the experience was of equal value for what we payed to stay there.»

«Great Stay»

«Staff was very pleasant and helpful. Very clean rooms and all areas well maintained.»

«nice staff»

«Old, damp, plumbing issues, unreliable staff»