Hoteller i Epsom

«Great stay »

«Great breakfast selection!»

«Property was excellent. Booked through Expedia and there was issues on my end due to wrong dates entered. Expedia and manager of hotel were amazing by letting me change dates . »

«Quick one night trip. Clean property and good breakfast. »

«Expedia app did an autofill while making the reservation, and wrote my name incorrectly without me noticing. Hotel could not check me in, after a long day driving.»

«We arrived on time for check in 3:00PM, but was informed by manager that my room wasn’t ready due to short staff, staff had a death in the family. The manager said it should be ready in 20 minutes, The time is now 3:25PM. I asked the manager again, was the room ready, she told me, “that the room needed to be inspected. I said did anything happen in the room ? She said,No! after the rooms are clean there policy the rooms need to be inspected. Finally, the room was ready at 3:46. We entered ...

«Great, clean, and I slept well »

«Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. »

«Room rate was awesome Great shower. Sheets were a little rough but I understand the need to bleach»

«beautifully kept old hotel building in quiet area near town centre»

«Great value, convenient to post at check in »

«We were greet promptly and with a smile by a gentleman when checking in. Room was clean. We have only a few small issues, we were excited to eat at their little dining and bar spot and found it to be an inconvenience because they only had 1 employee running the kitchen and bar all while receiving room orders on top of people coming to be seated, the poor women was overwhelmed an had to shut down early because of to many orders and people in the bar. Another issue we booked for 4 people, the ...

«Convenient. Polite and helpful staff»

«Good place to stay if you need to catch a very rarely flight out in the morning»

«The staff was amazing! I forgot my expensive water bottle and they mailed it back to me.»

«The hotel is directly off the highway but still very quiet. The front desk staff was very friendly and helpful. Breakfast was good and had a few changes each day. Great for a weekend winter stay.»

«Room was clean but you could tell it hasn't been DEEP cleaned in a while. Bed was comfy, breakfast was meh, ok if you cant afford to go out and need to save a few bucks. People living on the property. Walls are super thin and talking in the hallway sounds like they were right in our rooms. I couldnt tell if the full hour long conversation in the hall and constant slamming doors was guests, staff, residence, or what. I'd stay here again but only if nothing else was available. »

«The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold.»