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Anmeldelser av Admas Grand Hotel

4 out of 5
Admas Grand Hotel
Circular Road, Entebbe

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 51 av totalt 76 anmeldelser." "
Rangering på 8 − Bra. 19 av totalt 76 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 76 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 76 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 76 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Wenche

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Hotel in Entebbe!
Fantastic staff who did all to make our stay perfect!
Bodde her 2 netter i juli 2023
Svar fra Reservations den 30. juli 2023
Dear Wenche,You couldn't be more right. Please stay with us again when in this part of the world.

10/10 – Utmerket

Eng. Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel! Will certainly stay again
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Brian Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The beauty
Bodde her 1 natt i mai 2024
Svar fra AGH den 21. mai 2024
Dear Brian, We appreciate your feedback, and we are glad we met your expectations. Our goal is to deliver utmost customer satisfaction and your positive feedback is so important to us. Thank you for choosing to stay with us and always do come back again. Regards. Reservations

10/10 – Utmerket

Abdulkadir

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect room with 5 star amenities
Bodde her 1 natt i mars 2024
Svar fra AGH den 18. mars 2024
Dear Abdulkadir,Thank you very much for staying with us and sharing your review online. We are delighted that you enjoyed your stay with us. Please stay with us again when in Entebbe.Thank you.Kind regards,Reservations.

6/10 – Grei

Keith

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have always liked the Admas Hotel, but it seems like every time we go something goes wrong. Last time the AC did not work, this time the door on our room did not lock and the breakfast buffet was cold. It is a very comfortable place and located perfectly and the staff is always very kind, I just wish they would take care of the details.
Bodde her 1 natt i mars 2024
Svar fra AGH den 13. mars 2024
Dear Keith,Thank you for staying with us and sharing your review online. We have noted your comments and have taken corrective action.Thank you.Kind regards,

10/10 – Utmerket

Randall

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very safe place to stay
Bodde her 2 netter i mars 2024
Svar fra AGH den 13. mars 2024
Dear Randall,Thank you very much for staying with us and sharing your review online. We are delighted that you enjoyed your stay with us. Please stay with us again when in Entebbe.Thank you.Kind regards,

8/10 – Bra

Epiphane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staffs were very friendly
Bodde her 2 netter i februar 2024
Svar fra AGH den 6. mars 2024
Dear Epiphane,Thank you very much for staying with us and sharing your review online. We are delighted that you enjoyed your stay with us. Please stay with us again when in Entebbe.Thank you.Kind regards,Reservations

10/10 – Utmerket

Clark

Bodde her 1 natt i februar 2024
Svar fra AGH den 13. mars 2024
Dear Clark,Thank you very much for staying with us and sharing your review online. We are delighted that you enjoyed your stay with us. Please stay with us again when in Entebbe. Thank you.Kind regards,

10/10 – Utmerket

Darryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Management den 18. feb. 2024
Dear Darryl,Thank you very much for staying with us and sharing your review online.We are delighted that you enjoyed your stay with us.Please stay with us again when in Entebbe.Thank you.Kind regards,

8/10 – Bra

martin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Discusted!
Staff need to be properly trained before being allowed to work with guests Even had one woman at reception stating that the taxi I had booked to take me to the airport (5 minutes away) was only charged for me, not my wife who was accompanying me, and I should be charged extra. Just terrible and petty. You should be discussed!!!
Bodde her 2 netter i januar 2024
Svar fra Management den 18. feb. 2024
Dear Martin,Thank you very much for sharing your review online.We have noted your comment and trainings have been done and are on going.Thank you and please stay again with us in future.Kind regards,Reservations.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Couple stay
Bodde her 1 natt i februar 2024
Svar fra Management den 15. feb. 2024
Dear Guest,Thank you very much for choosing to stay with us and sharing your review online. We are delighted that you indeed enjoyed your stay.Please stay again with us in future.Kind regards,

8/10 – Bra

Dirk

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and friendly staff, nice room.
Bodde her 1 natt i februar 2024
Svar fra Management den 12. feb. 2024
Dear Dirk,Thank you for choosing to stay with us and sharing your review online.Please stay again with us when in this part of Uganda.Thank you.Kind regards,Reservations.

10/10 – Utmerket

Stan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A
Bodde her 2 netter i januar 2024
Svar fra Management den 12. feb. 2024
Dear Stan,We are delighted you ranked us highly after your stay.Please stay again with us in future.Thank you.Kind regards,

8/10 – Bra

YUJIRO og Yokohama

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Airport pickup Svc was good and reasonable. Just USD12. Just 5-10 min drive to the hotel from the airport.
Bodde her 1 natt i januar 2024
Svar fra Management den 28. jan. 2024
Dear Yujiro,Thank you for booking to stay with us.We have noted you enjoyed your stay as well as the airport transfer.Please stay again with us when in Entebbe.Kind regards,

4/10 – Dårlig

Arturo og Laguna Beach

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
There was dental floss on the carpet from previous guest. Towels are very old and small. Not terrible but a lot of room for improvements. Definitely not a 4 star hotel Pool and surroundings were OK, Food too.
Bodde her 1 natt i januar 2024
Svar fra Management den 27. jan. 2024
Dear Arturo,Thank you for staying with us and sharing your review online.We have noted your comments and have taken corrective action.Thank you.Kind regards,

10/10 – Utmerket

Alan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A first class hotel with our security top of the list. Great choice for breakfast
Bodde her 5 netter i januar 2024
Svar fra Management den 21. jan. 2024
Dear Alan,Thank you very much for staying with us and sharing your review online.We are delighted to hear that you enjoyed your stay and was impressed by the security provided.Please stay with us again in future.Thank you.Kind regards,Reservation

8/10 – Bra

Dirk

Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i januar 2024
Svar fra Management den 21. jan. 2024
Dear Dirk,Thank you for staying with us and sharing your review online.Please stay again with us when in this part of the world.Thank you.Kind regards,Reservations.

8/10 – Bra

LOPA

Likte: Overnattingsstedets bygg og tilstand
Good but dated property
The service was good but the only reason I gave it four stars is because the hotel looks dated. Also the towels were not in good condition. The hand towel was actually ripped and all towels are dingy looking
Bodde her 1 natt i januar 2024
Svar fra Management den 14. jan. 2024
Dear LOPA,Thank you very much for booking to stay with us and sharing your review online.Your sentiments are well noted. We now have a new supply of towels so the towel complaint will no longer arise.The hotel is pretty new (3 years old) and we have ensured that it is well maintained since then.Please stay with us again when in this part of the world.Thank you.Kind regards,

8/10 – Bra

Adam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I would come back
Not bad, but too much noises coming from the front of the hotel. Staff is well trained and super nice. Food excellent! Prices affordable.
Bodde her 3 netter i januar 2024
Svar fra Management den 11. jan. 2024
Dear Adam,Thank you for choosing to stay with us and sharing your experience online.We have noted your comment regarding noise at the front of the hotel. We apologize for this but still wonder what noise this was as we are most times a very quiet hotel.Please stay with us again in future.Thank you.Kind regards,

10/10 – Utmerket

Vladimir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Management den 10. jan. 2024
Dear Vladimir,Thank you very much for sharing your experience online.We are surely delighted that you enjoyed your stay.Please stay with us again when in Entebbe, Uganda.Kind regards,

10/10 – Utmerket

Liza

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Management den 10. jan. 2024
Dear Liza,We are delighted that you scored our property high, a testimony that you enjoyed your stay.Please keep staying with us when in this part of the world.Thank you and kind regards,

10/10 – Utmerket

Jeffrey

Bodde her 1 natt i desember 2023
Svar fra GM den 29. des. 2023
Dear Jeffrey,Thank you very much for choosing to stay with us and sharing your experience with the online world. We are delighted that you enjoyed your stay with us.Please stay again with us when in this part of the world.Kind regards

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awsome hotel team, special thanks to Doreen!
I never normally leave reviews however the team outdid themselves during my stay. Staff are extremely friendly and helpful. I mistakenly left important documents at the hotel which could not be replaced easily. Doreen went out of her way to ensure i had copies of these sent over within an hour or realising and going to find them in the hotel. Doreen, i cant thank you enough for your help and awesome service. Will definitely stay again, thank you team Admas
Bodde her 1 natt i desember 2023
Svar fra Management den 22. des. 2023
Dear Thomas,Thank you very much for choosing to stay with us.We are delighted that you enjoyed your stay with us and Doreen assisted you as requested.Please stay with us again as promised.,Thank you.Kind regards,

10/10 – Utmerket

Graeme

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional staff 👏
I couldn't nake the trip but my wife did...the staff were exceptional with Jovia and her stay was a very pleasant experience...thank you to you all at this hotel .
Bodde her 1 natt i desember 2023
Svar fra Management den 19. des. 2023
Dear Graeme,Thank you for booking your wife to stay at our hotel. We are delighted that she enjoyed her stay.Please book with us again when in Entebbe.Kind regards,

10/10 – Utmerket

MR PATRICK

Bodde her 2 netter i desember 2023
Svar fra GM den 18. des. 2023
Dear Patrick,Thank you for choosing to stay with us and sharing your experience online. It is surely delightful when our guests leave satisfied.Please stay again with us when in Kampala.Thank you.Kind regards,

10/10 – Utmerket

Lance

Bodde her 1 natt i desember 2023
Svar fra Management den 14. des. 2023
Dear Lance,Thank you very much for choosing to stay with us and sharing your review with the online world.We are delighted that you enjoyed your stay with us.Please do stay again with us when in this part of the world.Kind regards,

8/10 – Bra

EKUNDAYO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GOOD PRICE AND CONVENIENT LOCATION
Bodde her 1 natt i november 2023
Svar fra Reservations den 8. des. 2023
Dear Ekundayo,Thank you very much for staying at our property and sharing your experience online. We are happy you indeed enjoyed your stay.Please stay again with us when in this part of the world.Thank you.Kind regards,

10/10 – Utmerket

Mark

Bodde her 1 natt i november 2023
Svar fra Management den 22. des. 2023
Dear Mark,Thank you very much for staying with us and rating us well online.Please stay again with us when in Entebbe.Thank you.Kind regards

10/10 – Utmerket

Mark Ronnie

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant in every aspect, so satisfying 🤗👍👍👍
Bodde her 2 netter i november 2023
Svar fra Management den 12. nov. 2023
Dear Mark,Thank you for staying with us and sharing your pleasant experience with the online world.We are delighted that we met your expectations.Please stay with us again when in this part of Uganda.Kind regards,Reservations.

4/10 – Dårlig

Karen

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Frustrated with front desk
The facility was reasonable, but the service was disappointing. The airline changed our outgoing flight time from 4:00pm to 7:00am, requiring an early departure for the airport. I requested the hotel shuttle. Although many hotels provide the service gratis, apparently that is not the case here and the shuttle ride cost $12 per person. Since I had booked the room with breakfast option and was not going to be able to take advantage of that, I had hoped that perhaps the hotel might comp the shuttle ride instead, but they did not offer. OK, so I asked for 2 bottles of water to take to the room for drinking and teeth brushing. I don't know what the issue was with that, but my goodness, you'd think I'd asked for the presidential suite. Apparently we couldn't just get bottles from the bar or restaurant unless they were paid for; they had to come from housekeeping. After waiting at the front desk for 20 minutes, I asked again about the water, and was told that someone would bring it up to the room. After 45 more minutes, I called down and asked once more. They had "been busy". It's now almost 9 pm. About 15 minutes later, a very nice young man who probably drew the short straw arrived at the door and graciously delivered the water. It was a silly and unnecessary issue and really did not reflect well on the hotel service. Two bottles of water in lieu of two hotel breakfasts seems like an easy fix. Happy to report the shuttle was on time the next morning.
Bodde her 1 natt i oktober 2023
Svar fra Management den 5. nov. 2023
Dear Karen,Thank you for booking to stay with us.We noticed you were not happy with the shuttle charge and the delay to deliver bottles of water to your room.We apologize for this.However our shuttle service is outsourced hence the charge. The shuttle charge is not exchangeable for breakfast as the rates are different. We also offer packed breakfast for early departures which we have always handled well.In each room we also provide complimentary bottled drinking water and i am sure these were additional ones given to you on complimentary basis but not as replacement for the missed breakfast.Please get in touch with the manager on gm@admasgrandhotel.com Thank you.Kind regards,

10/10 – Utmerket

Simon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice modern facility, well maintained and very excellent customer service. Very nice complementary breakfast
Bodde her 2 netter i oktober 2023
Svar fra Management den 5. nov. 2023
Dear Simon,Thank you very much for choosing to stay with us.We are delighted that you indeed enjoyed your stay with us.Please stay with us again in future.Thank you.Kind regards,Reservations.

10/10 – Utmerket

Angela

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable pillows!
Great hotel. Breakfast was delicious!! They have bacon on the buffet!! Staff are excellent. Room was nice. Hot water. Comfortable bed and pillows. TV channels all work!! Only the AC was not very cold. Other than that, a fantastic hotel stay.
Bodde her 1 natt i oktober 2023
Svar fra Reservations den 2. nov. 2023
Dear Angela,Thank you very much for staying with us.We are delighted that you did enjoy your stay with us.We have noted you had a challenge with your AC as it was not cooling well enough. If this is reported to us we are able to make adjustments to ensure you are comfortable.Thank you.

8/10 – Bra

sean

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
They do the best with what they have to work with
I stayed here much longer then almost ALL guests usually stay: fully 15 days aug 27th till sept 10th The staff and the food are the high points which I rate as 5 star hotel level endeavors As for the rest.... 3 star hotel level for room quality and functionality. 2 star level for overall operational stability, ( power outages are very very common..rooms leak literally THROUGH the walls when it rains in first half of day, as this is rainy season in Uganda. I am speaking of their HIGHEST COSTING SUITES! Each and every morning the balcony is replete with carcasses of flying ants! The refrigerators are hit and miss, I had to have mine replaced twice during the room changes I went through.. half of the actual infrastructure is in disrepair and they are not trying to fix it..for whatever reason, case in point: there are two elevators in this 4 story hotel, only one works, and it is very tempermental..can only handle three people at once. I asked and the one which is on the blink has been broken for "months". They employ an engineer for when the one in use does shut down.. so why has he not fixed the other? if the one in use breaks , they are in DEEP TROUBLE. The jacuzzis which are one of the main selling points of the suites are NOT properly maintained.. so my first exposure was in 201, and the thing had apparently not been used for some time. It was full of brown rust water and then the actual motors were badly in need of lubrication. To the point where the noise was too much .
Bodde her 3 netter i august 2023
Svar fra Management den 14. sep. 2023
Dear Sean,Thank you very much for choosing to stay with us and sharing your review online.We are happy with your score of the hotel. We have taken the compliments and feedback positively. We have addressed each and every area that needs attention to ensure your next stay is more comfortable.Please stay with us again when in this part of the country.Kind regardsReservations.

8/10 – Bra

Moses

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Reservations den 4. sep. 2023
Dear Moses,We appreciate your feedback and we are glad you choose to stay with us.

10/10 – Utmerket

Sandra

Bodde her 1 natt i august 2023
Svar fra Reservations den 14. aug. 2023
Dear Sandra,Thank you very much for choosing to stay with us and sharing your review online.Please stay with us again when in Entebbe.Thank you.Kind regards,

10/10 – Utmerket

Edwin

Nice
Bodde her 2 netter i august 2023
Svar fra Reservations den 6. aug. 2023
Dear Edwin,Thanks for your review and stay with us.Please visit us again when in Entebbe.Thank you.Kind regards,

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Väldigt rent, snyggt och supertrevlig personal! Städerskorna var väldigt trevliga och gjorde ett superbra jobb!
Bodde her 2 netter i august 2023
Svar fra Reservations den 6. aug. 2023
Dear Sandra,Thank you very much for choosing to stay with us and sharing your experience online.Please stay again with us when in this part of Uganda.Kind regards.

8/10 – Bra

Wilberforce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was very good.
Bodde her 3 netter i juli 2023
Svar fra Reservations den 3. aug. 2023
Dear Wilberforce,Thank you for staying with us and sharing your breakfast experience online.Please stay with us again in future.Thank you.Kind regards,

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
An Excellent accommodation and facilities are of international standards
Bodde her 1 natt i juli 2023
Svar fra Reservations den 31. juli 2023
Dear Mark,Thank you very much for choosing to stay with us and sharing your review online.Please stay again with us when in this part of the world.Kind regards

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023
Svar fra Reservations den 30. juli 2023
Dear Susan,Thank you very much for choosing to stay with us and sharing your review online.Please stay with us again in future.Thank you.Kind regards,

10/10 – Utmerket

Jacob og Butler

Bodde her 1 natt i juli 2023
Svar fra Regards. Reservations den 19. aug. 2023
Dear Jacob,We appreciate your feedback, and we are glad you chose to stay with us.

10/10 – Utmerket

gerard

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Très bien en tous points à l'exception de l'emplacement un peu excentré.
Bodde her 1 natt i juni 2023
Svar fra GM den 20. juli 2023
Dear Gerard,Thank you very much for choosing to stay with us and sharing your experience online. We noted you would have preferred a more accessible location. Please stay again with us in future.Thank you.Kind regards,Reservations.

10/10 – Utmerket

gerard

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Très bon hôtel dans l'ensemble;l'environnement est agréable et le personnel sympathique.Une adresse à recommander à proximité de l'aéroport.
Bodde her 1 natt i juni 2023
Svar fra Regards. Reservations den 4. juli 2023
Dear Gerald,We appreciate your feedback, and we are glad you enjoyed your stay with us.We look forward to always hosting you over and over again.

10/10 – Utmerket

Miriam

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Customer service was excellent.
Bodde her 1 natt i juni 2023
Svar fra Botha den 25. juni 2023
Dear Miriam,Thank you for staying with us and sharing your review online. We are delighted that you enjoyed your stay with us. Please stay again with us in future.Thank you.Kind regards,Reservations.

10/10 – Utmerket

Edwin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent services
Bodde her 2 netter i juni 2023
Svar fra GM den 21. juni 2023
Dear Edwin,Thank you so much for choosing to stay with us.We are delighted that you enjoyed your stay.Please stay with us again in future.Thank you.Kind regards.Management

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Reservations den 23. mai 2023
Dear David,Thank you for choosing to stay with us and sharing your review online.We are delighted that you enjoyed your stay with us.Please stay again with us when in Entebbe.Kind regards,Reservations

6/10 – Grei

Hassan

Bodde her 1 natt i mai 2023
Svar fra Reservations den 9. juni 2023
dear Hassan.We appreciate your feedback, and we are glad you chose to stay with us.We always look forward to hosting you.

10/10 – Utmerket

MR PATRICK

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Probably the THE only hotel in the area with a true 24hr kitchen/ restaurant service. The staff are awesome.
Bodde her 1 natt i april 2023
Svar fra Botha den 7. mai 2023
Dear Patrick,Thank you for choosing to stay with us and we are delighted you are glad you did not make a mistake.Yes, we are the only hotel in the area with a 24hr kitchen/restaurant service. Even arrivals after midnight will always have something to bite and drink.Please stay with us again in future when in this areaKind regards,Reservations

8/10 – Bra

Randall

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel
Bodde her 3 netter i april 2023
Svar fra Reservations den 12. apr. 2023
Dear Randall,Thank you for staying with us and posting your review online.We are glad that you enjoyed your stay. Please stay again with us when in Entebbe.Kind regards,Reservations.

10/10 – Utmerket

MR PATRICK

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Strategically located, yet well catered.
Bodde her 2 netter i mars 2023
Svar fra Management den 15. mars 2023
Dear Patrick,Thank you so much for staying with us and sharing your review online. We are delighted that you had a positive experience during your stay.Please stay again with us when in this part of Uganda.Kind regards,Reservations.