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Anmeldelser av City Express Plus by Marriott Ensenada

3 out of 5
City Express Plus by Marriott Ensenada
Carretera Tijuana - Ensenada km 104, El Sauzal, Ensenada, BC

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 496 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 239 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 128 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 71 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1002 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Ismael

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
My car was hit on the passenger door side. A long streak from beginning to end. This happened in the parking lot next to the hotel, the hotel uses it as an overflow parking. They said they have signs that say they’re not responsible for any damages to vehicles, and don’t have cameras go check. The manager Edward Acevedo didn’t want to talk to me or return my calls. Left him a voicemail. The staff in the hotel would not take my calls. I called over 30 times in a span of 2hrs. The staff left me on hold for 30mins and then hanged up. They just stop taking my calls and No one ever reached out. Manager Edward Acevedo. Terrible job.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Elsa E

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Gracias
Bodde her 1 natt i mai 2024

10/10 – Utmerket

JORGE

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está muy bien ubicado, el servicio es excelente y las instalaciones están increibles. La vista es espectacular. La he pasado genial
Bodde her 1 natt i mai 2024
Svar fra . den 21. mai 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Your feedback has been sharedWe hope to welcome you again soon.

10/10 – Utmerket

Pedro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen servicio y la atencion y el desayuno muy riquisimo, Muy bonita vista al mar.
Bodde her 1 natt i mai 2024
Svar fra . den 21. mai 2024
On behalf of the entire hotel team, I want to thank you for sharing you feedbackIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been sharedWe hope to welcome you again soon

6/10 – Grei

Jesus og Mexicali

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buen hotel, personal amable, sin las amenidades de otros city express, sin café, sin micro ondas ni lugar con cortesía como otros city express, un costo a mi gusto elevado para el hotel, y sin ofrecer ningún beneficio por ser cliente vip gold, lo comenté en mostrador pero no tenía veneficios
Bodde her 2 netter i mai 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

8/10 – Bra

Angel

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Overall everything was great, just some minor inconvenients. The parking area is extremely tiny and limited to certain amount of cars, and its very annoying to get the staff to let you go in or out of the parking lot especially at very late hours. The restaurant prices aren’t good, you get very little food and medium quality for what you pay. I’ll recommend to eat elsewhere but not in the restaurant. Personally not a fan of that semidoors on the bathrooms, you quite doesn’t have privacy. Good if you travel with your partner, but if it’s a friend group or family, will not recommend this hotel just because of the bathroom doors. Finally, the TV doesn’t work that well, it’s better to bring a laptop and a HDMI. Everything else is great.
Svar fra . den 21. mai 2024
On behalf of the entire hotel team, I want to thank you for sharing you feedbackIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been sharedWe hope to welcome you again soon

10/10 – Utmerket

vanessa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra . den 21. mai 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Your feedback has been sharedWe hope to welcome you again soon.

4/10 – Dårlig

santiago

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I like the hotel it self i just didnt like that i reserved a king bed and when i git there staff told me they did not have any more king size bed!!!
Bodde her 1 natt i april 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

6/10 – Grei

Omar

Reiste med partner
Likte: Renhold
Property staff catered to people staying for the purpose of work/labor. This is not a tourist hotel, and the staff is NOT a staff accommodating of tourists.
Bodde her 2 netter i april 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

8/10 – Bra

Dennis

Likte: Renhold og overnattingsstedets bygg og tilstand
…
Bodde her 1 natt i april 2024
Svar fra . den 21. mai 2024
On behalf of the entire hotel team, I want to thank you for sharing you feedbackIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been sharedWe hope to welcome you again soon

6/10 – Grei

Yolanda

Reiste med familie
Beds were very hard woke up with body aches every morning. Noice level was to high outside the room you could here everything including people walking in the hallway. Disappointed with the limit breakfast.
Bodde her 3 netter i april 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

8/10 – Bra

Gina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice rooftop pool Food is average. The Club sandwich is the best! Our room had a funky order in it. The windows do not open so we were not able to have any fresh air to combat the smell. Other than that the hotel staff are sweet and free parking great! The views rom the pool spectacular
Bodde her 3 netter i april 2024
Svar fra . den 27. apr. 2024
Thanks for staying with us :)

10/10 – Utmerket

JAEN ALFREDO RODRIGUEZ

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra . den 21. mai 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Your feedback has been sharedWe hope to welcome you again soon.

2/10 – Forferdelig

Fernando

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal de la recepción dan un pésimo servicio, no resuelves las situaciones para que el huésped se sienta cómodo.
Bodde her 1 natt i april 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

2/10 – Forferdelig

Juan

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Front desk lady is better at creating and making problems worse, instead of finding a solution…
Bodde her 3 netter i mars 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

4/10 – Dårlig

JUAN ARCHIBALDO

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
El hotel no está completamente terminado. El estacionamiento está en obra negra aun. Por lo que es insuficiente y te mandan a la propiedad de enseguida para que puedas dejar tu auto. Ademas, en la habitacion tienen espejos de doble fondo y creemos que es uy probable que espian a los huespedes.
Bodde her 2 netter i april 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

10/10 – Utmerket

Maritza

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the ocean view, But I wish the window opened at least a little. The pool area was great
Bodde her 1 natt i april 2024
Svar fra . den 27. apr. 2024
Thanks for staying with us :)

4/10 – Dårlig

Francisco

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
The property is an unfinished hotel even though its fairly new theres a lot of broken tile all over you can here lots of noises and rooms are super small hard for a family stay beds super uncomfortable not a family hotel the free breakfast was very limited
Bodde her 2 netter i april 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

10/10 – Utmerket

erika

Bodde her 1 natt i januar 2024
Svar fra . den 27. apr. 2024
Thanks for staying with us :)

8/10 – Bra

Javier

Reiste med partner
Likte: Fasiliteter
Todo muy bien solo que no me gustó que la TV de la habitación fuera “Smart TV” y no funcionara para ver YouTube, Netflix y aplicaciones asi
Bodde her 1 natt i mars 2024
Svar fra . den 27. apr. 2024
Thanks for staying with us :)

10/10 – Utmerket

Yazmin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo bien
Bodde her 1 natt i mars 2024
Svar fra . den 27. apr. 2024
Thanks for staying with us :)

10/10 – Utmerket

Roger

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mars 2024
Svar fra . den 31. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your opinion with us.We hope to welcome you again soon.

6/10 – Grei

Christopher

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
El hotel es nuevo y en general las instalaciones me parecieron muy acogedoras, tiene áreas con vistas muy bonitas como la terraza, donde se encuentra la alverca, y el comedor. Lo malo es que no dice en su "desayuno incluido" que sólo incluye la "barra fría" (fruta, pan, queso, etc), no incluye ni un huevo, en el hotel con desayuno incluído más básico que me ha tocado te incluyen huevo, pero aquí tienes qué pagar $320 adicionames por un buffette que incluya todo o pedir a la carta. Si alguien viaja en familiar debe consoderar esto porque tendría qué hastar $1000 diarios (o más) por un desayuno decente. Yo sé que es un negocio pero no entiendo la idea de ofrecer cosas a medias con letras chiquitas para que después uno se vaya con una mala experiencia. Tampoco nos hicieron la limpieza en la habitación el último día de nuestra estancia. No sé qué tsn capacitado esté el personal pero tienen mucho qué mejorar. Las áreas aledañas estàn en construcción (incluyendo el estacionamiento del hotel), por lo que no hay mucho qué esperar en cuanto a servicios en las afueras del hotel.
Bodde her 4 netter i mars 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

10/10 – Utmerket

Jose Luis

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mb
Bodde her 3 netter i mars 2024
Svar fra . den 31. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your opinion with us.We hope to welcome you again soon.

4/10 – Dårlig

Vanessa

Bodde her 2 netter i mars 2024
Svar fra . den 21. mai 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

10/10 – Utmerket

Vitorino

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I fully recommend this place
Bodde her 3 netter i mars 2024
Svar fra . den 27. mars 2024
Gracias por hospedarse con nosotros.Esperamos verle pronto :)

10/10 – Utmerket

Dennise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encanto la estancia, el cuarto, la atención de primera la verdad, cada trabador que me veía me saludaba con una sonrisa, excepto por la chica del restaurante, la gente de la entrada súper atentos, no me gustó la vista, está horrible, tienen obras negras que estropean la vista al mar, y el estacionamiento está de peligro con esas aberturas en los pisos, tengo una hija de 2 años y considero que es un peligro inminente tanto para ella como para los demás niños que visitan está estancia, que por cierto había bastantes niños, creo que todo es mejorable, porque los felicito por todo en cuartos y servicio excepto repito en restaurante, gracias por tan lindo trato
Bodde her 1 natt i mars 2024
Svar fra . den 31. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your opinion with us.We hope to welcome you again soon.

2/10 – Forferdelig

Mabel

Likte ikke: Renhold
Bodde her 1 natt i mars 2024
Svar fra . den 31. mars 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

4/10 – Dårlig

Dalia

Forretningsreisende
Likte ikke: Personale og service og fasiliteter
No cumplen con lo que el hotel promete cuando se supone que es plus y está mejor el hotel básico de ustedes
Bodde her 1 natt i mars 2024

8/10 – Bra

Luis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mars 2024
Svar fra . den 27. mars 2024
Thanks for staying with us.Hope to see you soon :)

10/10 – Utmerket

Pedro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra . den 27. apr. 2024
Thanks for staying with us :)

8/10 – Bra

Loren

Likte: Renhold og personale og service
Huele a caño y hay construcción y el estacionamiento no está terminado
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Rodolfo

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra . den 27. mars 2024
Gracias por hospedarse con nosotros.Esperamos verle pronto :)

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property and staff.
Bodde her 2 netter i mars 2024
Svar fra . den 27. mars 2024
Thanks for staying with us Hope to see you soon

10/10 – Utmerket

MARIA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo estuvo muy bien muy agusto excelente servicio
Bodde her 2 netter i mars 2024
Svar fra . den 31. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your opinion with us.We hope to welcome you again soon.

8/10 – Bra

Marco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La ubicación muy buena
Bodde her 1 natt i mars 2024
Svar fra . den 31. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your opinion with us.We hope to welcome you again soon.

8/10 – Bra

Cecilia og Orange

Reiste med partner
Likte: Renhold
Property is beautiful but the service in the rooftop was not good.
Bodde her 1 natt i februar 2024
Svar fra . den 4. mars 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again, whenever your travels bring you back to the area.

2/10 – Forferdelig

Enrique

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra . den 4. mars 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

6/10 – Grei

Chao-Chun

Likte ikke: Renhold
Disappointed with this price
The breakfast is horrible, we need to pay additional 360peso each person to get warm breakfast. And the payment system is so bad, they always asking pay by cash.
Bodde her 2 netter i februar 2024
Svar fra . den 4. mars 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again, whenever your travels bring you back to the area.

4/10 – Dårlig

Mariela

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Svar fra . den 4. mars 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

10/10 – Utmerket

JOSE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
EXCELENTES INSTALACIONES..FALTA JACUZZI EN ALBERCA
Bodde her 1 natt i februar 2024
Svar fra . den 4. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your review with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most !!We hope to welcome you again soon.

10/10 – Utmerket

ROBERTO

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i februar 2024
Svar fra . den 4. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your review with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most !!We hope to welcome you again soon.

10/10 – Utmerket

karina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff, great room and bed very comfortable, very clean and well kept. Beautiful pool area with amazing beach sight.
Bodde her 1 natt i februar 2024
Svar fra . den 4. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your review with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most !!We hope to welcome you again soon.

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service
not responsive
no one answers the phone
Bodde her 1 natt i februar 2024
Svar fra . den 4. mars 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.

8/10 – Bra

Eduardo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Linda vista al mar,,, le falta trabajar en el entorno, se siente inseguro
Bodde her 1 natt i februar 2024
Svar fra . den 14. feb. 2024
Gracias por hospedarse con nosotros.Esperamnos verlo pronto.

10/10 – Utmerket

Luis

Bodde her 1 natt i januar 2024
Svar fra . den 27. mars 2024
Gracias por hospedarse con nosotros.Esperamos verle pronto :)

10/10 – Utmerket

Eduardo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bien sus instalaciones y muy tranquila la zona, un poco alejado del centro de la ciudad
Bodde her 1 natt i januar 2024
Svar fra . den 14. feb. 2024
Gracias por hospedarse con nosotros.Esperamnos verlo pronto.

10/10 – Utmerket

RUBEN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love this place
No other place I would stay. We have been staying there for years.
Bodde her 1 natt i januar 2024
Svar fra . den 4. mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your review with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most !!We hope to welcome you again soon :)

10/10 – Utmerket

Melissa

Bodde her 1 natt i januar 2024
Svar fra . den 14. feb. 2024
Gracias por hospedarse con nosotros.Esperamnos verlo pronto.

10/10 – Utmerket

maricela

Bodde her 2 netter i januar 2024
Svar fra . den 14. feb. 2024
Gracias por hospedarse con nosotros.Esperamnos verlo pronto.