Thank you for your feedback - we hope to welcome you back in the near future

Thank you for your feedback - we hope to welcome you back in the near future

Thank you for your feedback and the lovely comments regarding our staff. We hope to welcome you back in the near future

Thank you for your feedback. I am sorry to hear the coffee machine is not as hot as you would like this - I have mentioned this to our accommodation manger to see if this can be raised. I have also passed your comments regarding the Spa to our GM.We hope to welcome you back in the near future

Thank you for your feedback - we hope to welcome you back in the near future

Thank you for your feedback - we hope to welcome you back in the near future

Thank you for your feedback - we hope to welcome you back in the near future

Thank you for your feedback - we hope to welcome you back in the near future

Thank you for your feedback - we hope to welcome you back in the near future

Good afternoon Mark,Thank you for taking the time to review us and for awarding us top marks it is very much appreciated. we look forward to your next visit please call if we help with anything

Good afternoon Mark,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your insights and apologize for any aspects that fell short of your expectations.We take guest feedback seriously, and your comments regarding attention to detail are duly noted. We apologize for any paint splashes or electrical issues you encountered during your stay. Safety is our top priority, and we appreciate your concern about the placement of electric plugs near the bath. Rest assured, we will address this promptly to ensure a safer environment for all our guests.Regarding the breakfast menu and coffee machine, we apologize for any inconvenience caused. We understand that a 5-star experience includes a seamless dining experience, and we regret that we did not meet your expectations in this regard. We will review our offerings to ensure availability and functionality moving forward.Your feedback about the spa area cushions is also appreciated. We strive to maintain the highest standards, and we will address the torn cushions promptly.We are delighted to hear that you enjoyed your spa treatment and found the food lovely. Your positive comments encourage us to continue delivering exceptional experiences.Once again, thank you for choosing our hotel, and we hope to welcome you back soon. If there is anything else you’d like to share or discuss, please feel free to reach out to our guest relations team. Remember, we value your feedback, and we are committed to continuous improvement. We hope to have the opportunity to exceed your expectations during your next visit. Warm regards,Marion Little Lough Erne Resort

Good afternoon Sarah.Thank you for choosing to stay with us and for sharing your feedback. We appreciate your insights, and I’d like to address some of the points you’ve raised.Dining Experience: While I’m glad to hear that your dinner was satisfactory, we apologize if it didn’t meet your expectations for greatness. We continuously strive to enhance our culinary offerings, and your comments will help us improve.Breakfast: It’s wonderful that you enjoyed ordering from our menu. We believe personalized service adds to the overall experience, and we’re pleased that this aspect resonated with you.Room Comfort: We’re delighted that you found your room spacious and comfortable. However, we apologize if the pillows didn’t meet your expectations. Your comfort is our priority, and we’ll take note of this for future improvements.Spa Area: Thank you for appreciating our spa area. While we maintain its cleanliness and ambiance, we understand that updates are necessary. Rest assured, we’re actively working on enhancing this space.Distillery Tour: We apologize for any inconvenience regarding transportation to the Boatyard Distillery. Your feedback is valuable, and we’ll explore options to make this journey smoother for our guests.Staffing: We appreciate your patience during busy times at the bar. We’ll review our staffing levels to ensure efficient service. Regarding the front desk, we apologize if you felt our team was disinterested. We take guest feedback seriously and will address this internally.Transportation: As you mentioned, we don’t offer transportation to the distillery. However, we’ll explore ways to provide better guidance to guests seeking alternative transportation options.Once again, thank you for your valuable feedback. We hope you’ll consider staying with us again, and we’ll strive to exceed your expectations.Warm regards,Marion Little

Good afternoon Naomi,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your insights, and I’d like to address some of the points you’ve raised.Library Incident: We sincerely apologize for the unpleasant experience you had in the library. Our staff should always exhibit courtesy and professionalism. We regret any inconvenience caused by the lack of signage, and we will reinforce our communication protocols to prevent such incidents in the future.Loughside Restaurant: We’re delighted that you enjoyed dining at the Loughside Restaurant. Our team takes pride in delivering exceptional service and delectable meals. Your positive comments encourage us to maintain our high standards.Shower and Water Temperature: We apologize for the issues you encountered with the shower. Your comfort is our priority, and we’ll investigate the water temperature and address any signs of wear or mold promptly. Please accept our apologies for any inconvenience caused.Overall Impression: We regret that your recent stay did not match your previous enjoyable experience. We appreciate your loyalty and hope to have the opportunity to exceed your expectations in the future.Once again, thank you for your valuable feedback. If there’s anything else you’d like to share or discuss, please feel free to reach out to our guest relations team.Warm regards,Marion

Good afternoon Gonna,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your insights, and I’d like to address some of the points you’ve raised.Housekeeping Timing: We apologize for any inconvenience caused by housekeeping entering your room before your scheduled check-out time. Our standard practice is to respect guests’ privacy until the designated check-out hour. We regret that this was not the case during your stay.Bed Stripping: We apologize for the oversight in handling your bed. Your comfort is our priority, and we understand that returning to a disheveled room can be disappointing. We’ll reinforce our training with our housekeeping team to ensure such incidents are minimized.Duvet and Pillows: We regret that the duvet and pillows were left on the floor. This is not reflective of our usual standards, and we appreciate your patience. Rest assured, we’ll address this promptly.Overall Impression: We understand that these issues marred an otherwise beautiful experience at our hotel. We value your feedback and will take steps to prevent similar occurrences in the future.Once again, thank you for your valuable feedback. We hope you’ll consider staying with us again, and we’ll strive to exceed your expectations.Warm regards,Marion

Thank you for your feedbackWe look forward to welcoming you back

Thank you for your feedback

Thank you for your feedback

Thank you for your feedback

Thank you for your feedback

Thank you for your feedbackWe look forward to welcoming you back

Thank you for sharing your experience at Lough Erne Resort. It’s unfortunate that your stay was marred by disruptive noise from an event in the hotel, especially when you were looking forward to a relaxing experience. The tranquility of a stay is crucial, and I apologize that this issue significantly impacted your overall enjoyment.

Thank you for your feedback

Thank you for your feedbackWe look forward to welcoming you back

Thank you for your feedbackWe look forward to welcoming you back

Good afternoon Brenda,Thank you for sharing your wonderful experience at Lough Erne Resort! It’s delightful to hear that it was your #1 stay out of the 8 places you visited. Let me highlight the aspects you appreciated:Gorgeous Property: The beauty of the resort left a lasting impression.Spacious Rooms: Large rooms provide comfort and space to unwind.Beautiful Bathrooms: A well-designed bathroom adds to the overall experience.Fantastic Bed: A good night’s sleep is essential, and it’s great to know the bed met your expectations.Attentive and Friendly Staff: Excellent service can truly enhance a stay.Sweet Touch: The chocolate on the pillow is a thoughtful detail.Kudos to the team at Lough Erne Resort for creating such a memorable experience! Your feedback is valuable, and I hope you consider returning for another exceptional stay. If you have any other comments or need assistance, feel free to share.

Good afternoon Nicola,Thank you for sharing your feedback about the room at Lough Erne Resort. It’s great to hear that you found the room nice, but I appreciate your honesty in mentioning that the carpet and décor appear a bit tired. Renovations and updates can breathe new life into spaces, Renovation & refurbishment have commenced work in January 2024 on our lodges.Regarding the traffic noise in the early morning, it’s essential for hotels to address such issues to ensure a peaceful stay for all guests. I’m glad to hear that despite these minor concerns, you still found the overall experience at the hotel lovely.Your input is valuable, If you decide to return, I hope your next stay is even more enjoyable!

Good afternoon Claire,Thank you for sharing your delightful experience at Lough Erne Resort! It’s heartwarming to hear about the aspects that made your stay memorable:Beautiful Scenery: The picturesque surroundings added to the charm.Delicious Food: Culinary delights are an essential part of any stay.Breakfast Recommendation: I’m glad you found the breakfast well worth it!Efficient and Friendly Service: Attentive staff can truly enhance the overall experience.No Bother: It’s wonderful that nothing seemed to be a bother during your stay.Friendly Bar Staff: A welcoming bar atmosphere is always appreciated.Unusually Warm Weather: Sometimes even Ireland surprises us with warmth!Creative Cooling Solution: Who would’ve thought a fan would suffice in a country known for its cool climate? Your feedback is valuable, and I hope you create more beautiful memories at Lough Erne Resort in the future.