Hoteller nær Empress Gardens

«Avoid this place at all costs! Booked a room with AC as advertised on Expedia. They tried to charge me extra for the AC and were not accepting all the info I had saying AC is included. The staff were completely unreasonable. The WiFi does not even reach the room. The room, sheets, and shower room are dirty and smelly. It's very noisey outside and in. The hotel is gross, piles of litter and overflowing bins in the corridors, and the area is not nice, there are nice places for the same price ...

«I checked in in the afternoon from international travel . They can’t provide hot water in the evening for bath . They said hot water available only in the morning . I informed them my check out in the morning by 6 am and ensure hot water. And nobody there to ensure hot water availability in the morning before I check out »

«Just perfect»

«Staff is really helpful. Great hospitality»

«I would recommend this more»

«Excellent Service - be it Housekeeping or F&B or Front office, Great experience.»

«Great hotel and excellent service. Rooms are a bit worn and textile’s as well. Needs a bit of refurbishing. Old style is charming and I can still recommend the hotel.»

«A very nice hotel located in the central parts of Pune (but not in the main restaurant/bars/nightclubs-area). The hotel appears very nice, clean and new. It has a great pool in the backyard and a rooftop bar overlooking Pune. The bar itself is a bit overpriced, but still a good place to relax after a long day in Pune. Staff is very friendly and helpful. Rooms are spacious, clean and well equipped.»

«방이 깨끗하고 청소도 깨끗하게 잘 합니다.»

«It was an amazing experience. Clean, well-appointed room, very clean batroom, excellent service by the staff who had a great attitude. Always willing to walk that extra mile to please the guest. A good, quite location. The manager went out of his way to ensure we had an exceptional stay and even packed a small lunch and water for us when we left. Small things that matters so much when you are new to the city. Thank you. Continue to bllom and grow. »

«We, my wife & I, stayed at the hotel last month for 10 days. We had made the booking for a deluxe room. The first night when we checked in the AC in our room leaked when we asleep! There was water on the floor. It disturbed our sleep. We were upset and infuriated. The next morning when we complained about it to the front desk staff and the manager. They were apologetic and moved us to another room, which was a upgrade and it was a suite. This room was very comfortable and all the amenities were ...