Hoteller nær Empire Park

«Great location for our weekend.»

«Clea, comfortable stay!»

«Room was very clean including the kitchenette totally happy the dishes, pot, pans, and utensils were included. Pillows were a little too soft but other than that everything was fine. »

«The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!»

«Rooms were modern and very clean. In a new area with tons of options for food. Right across the street from the sports plex. Did not eat at the hotel but the options looked and smelled very good.»

«Breakfast was good 👍 »

«Bathroom floor in our room was not clean. We wiped it with a towel and it came back black. The breakfast was limited. No microwave for oatmeal but they had oatmeal packets. Fruit, waffles, everything else was good. They had eggs and sausage, I didn’t eat any but my husband and daughter did. They were kept in a metal food container but it didn’t have a warmer under it or anyway to keep it warm. The milk was in an unmarked container that was not see through so you couldn’t really tell if it was ...

«The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.»

«Fine»

«Breakfast was good. Staff was great. Need to upgrade the rooms. Looking old and worn out. »

«Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this ...

«Resort fees seem un-necessary.»

«Fridge compressor was a little noisy and the walls were thin but super clean!!! Great stay!»

«Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. »

«Clean, spacious room. Appreciated the covered, attached garage, felt safe. »

«Pool and hot tub were broke I paid $200 for one night without access to the pool or bar area that has pool table none of this was compensated either. I think they should have gave us a partial refund. We came for the pool and they didn’t have one or offer any type of discount or refund. Sad because I went 5 years ago and it was much better.»

«Great place!»