Checked in at noon, but not able to access Yurt. Upon return, at 9:30 pm, the store/office was closed. No service to contact an employee. Another family arrived also wanting to check in had cell service which enabled them to contact the ranger who arrived several minutes later. She gave us a key which did not open the Yurt. Fortunately, she hadn't left the premises and had a master key. We entered the Yurt to find there were no linens or towels. We were told we were supposed to bring them. However, she was kind enough to locate some linens. The next morning we were told there were no working keys and a locksmith would arrive sometime that day. While the ranger was very helpful, the Yurt was not worth $100/night when you have to bring linens, towels, pillows, etc. Also, the pool was empty.