Hoteller i Ellsworth

«Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.»

«Very nice»

«Overall, great hotel: clean rooms and common areas, comfy beds, good water pressure and temperature, effective darkening blinds, plenty of room space, and adequate breakfast offerings. The location is near ISU campus and nice shops and restaurants at easy walking distance. Parking is inconvenient being in a ramp across the street. Not too far away, but be aware of this in poor weather. Positives out weigh any negatives, I would stay here again.»

«The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.»

«This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price.»

«Nice motel with comfortable beds, clean rooms, good breakfast and nice staff, thank you»

«The staff were very kind and the room was spacious and clean. The pool was quite run down and the skimmer wasn’t working as there were a bunch of hairs floating in the pool. (Black hairs, my husband is ginger and I am blonde so it wasn’t ours). One of the pool ladders is loose and when I went to climb out it shifted and I hit my foot and fell back into the pool pretty hard.»

«Great hotel, stayed twice»

«The room was clean. There was a huge gap underneath the door to the hallway. We did not like that. It was loud at night.»

«Room was very comgortable!»

«Room was clean and staff was very helpful!»

«The phone lines were down, so when I tried to call for service, I ended up having to go down to the lobby to ask how to use the shower. The person at the front desk was very professional and very helpful.»

«Room was clean and quiet. It appeared that the facility was getting some updates which it needed. Breakfast was very minimal but we actually didn't have time for anything more. The hotel met our basic needs for a one night stay.»

«Great stay»

«Everything was great!!»

«The elevator was down, we were told that the only room available was on the 3rd floor. When we tried to access the room, it seemed to be locked from the inside. We were then given a room on the first floor. The facility was clean enough. This is a budget establishment, and you get what you pay for.»

«Was a clean room. bar wasn’t open or pool. And limited to only breakfast»

«Comfortable room with all the amenities. Fabulous breakfast. Friendly staff. »