Hoteller i Ellsworth

«Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.»

«Overall, great hotel: clean rooms and common areas, comfy beds, good water pressure and temperature, effective darkening blinds, plenty of room space, and adequate breakfast offerings. The location is near ISU campus and nice shops and restaurants at easy walking distance. Parking is inconvenient being in a ramp across the street. Not too far away, but be aware of this in poor weather. Positives out weigh any negatives, I would stay here again.»

«The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.»

«First, let me say the hotel was clean, the room cozy, and most of the time the staff was nice and accommodating. I rated them as poor based on two bad experiences; first I was in town unfortunately because my college age child had been hospitalized so I needed a room last minute. I used Expedia, got checked-in for what I thought would be at least a two day stay. I ended up checking out a day early passing my key to the young lady at the front desk and she advised me to work with Expedia to see ...

«Very nice staff. Nice restaurant, great food!»

«The staff were very kind and the room was spacious and clean. The pool was quite run down and the skimmer wasn’t working as there were a bunch of hairs floating in the pool. (Black hairs, my husband is ginger and I am blonde so it wasn’t ours). One of the pool ladders is loose and when I went to climb out it shifted and I hit my foot and fell back into the pool pretty hard.»

«Very nice»

«Great hotel, stayed twice»

«Room was clean and staff was very helpful!»

«Room was very comgortable!»

«Liked the updated room, clean and breakfast was great.»

«Everything was great!!»

«Great stay»

«Was a clean room. bar wasn’t open or pool. And limited to only breakfast»

«shower pressure was very low»

«The room didn't have any ventilation. A lot of gnats and the carpet on the floor had a lot of moisture and dirty. Like they took a dirty mop and wiped the carpet with it. I couldn't wait to leave. I wouldn't stay again!»

«Great stay!»