Hoteller i Ellsworth AFB

«Staff were not friendly. We have not seen anyone smiled at the front desk. No one front the front desk were helpful. Including the housekeeping people. They all seemed not happy about their work.»

«The water park is nice and the suite made it feel like a small apartment which gave us enough room to not feel like we were on top of each other!»

«They double charged me putting a hold on our vacation funds.»

«Kids loved the waterpark, great location for touring the area»

«Room furniture was stained, beat up, desk chair was broken. Common areas were dirty and not maintained. Exterior door didn't latch.»

«Was traveling thru and stopped for the night very pleased with everything, nice rooms, good breakfast. Great service and friendly.»

«Pool was out of commission and breakfast was disappointing...no eggs, no yogurt, no bacon, only 1 type of mini muffins, limited fresh fruit selection (apple or pear). Make your own waffles were good. Room was clean and spacious. Also asked for change but front desk only had $10 or $20 bills. All said, we did enjoy our 1 night there.»

«Helpful staff»

«The room and hotel was clean. The toilet needs repaired as it was cracked and leaking. Am staff was super friendly, PM staff was ok. There was no hand soap in room and used lotion bottle so we had to get that replaced. There was boxes of food that was left from prior quest. So how deep cleaning is being done. For the price we paid it could have been better.»

«Clean room»

«This hotel gets an A+ from me for several reasons. The hotel is very clean and in a very good location in Rapid City. The breakfast every morning was awesome with a lot of selections plus an array of fruit. The scones, though, were our absolute favorite breakfast treat. We were also lucky enough to be staying on Monday, Tuesday, and Wednesday which is when they offer a "Social Menu" from 5:30-7pm which comfortably fed my family of four with a delicious main entree and side dish, salad bar, ...

«We enjoyed our close proximity to the pool. The staff was very helpful and accommodating. The breakfast was okay but a bit pricey. The bed was very uncomfortable and the carpet appeared to be in need of cleaning throughout the halls and room.»

«Family friendly. Kids enjoyed the pool. Nice fire pits»

«Staff»

«This site was beautiful inside and outside, and the staff were very customer service oriented. The room was spacious with comfortable chairs, love seat, and bed. I would recommend this location.»

«Totally disgusting property. We left in the morning and didn’t stay the second night. Poor service and not having it on their web page they are under construction since January and it’s now June should be considered false advertising, didn’t even eat because things in the hallway and room were so filthy we didn’t want to eat anything there. A lot of workers must stay there and were loud and knocking on doors at 3:00 in the morning. Do NOT stay here.»

«Our check in went very smoothly. The staff we interacted with were friendly and helpful. The room was clean and comfortable. This hotel was NOISY. We could hear every conversation around us and every car and conversation in the parking lot. The walls must be made of construction paper. The hallway to our room smelled strongly of marijuana when we arrived. We could not get the tv to change channels. Thankfully, it was on a channel we enjoy. I was happy they had gluten free bagels available at ...

«The best thing about our stay was the big room with three comfy queen beds! Everything else was fairly abysmal. Obviously an older property that isn’t maintained at all. Carpets, floors, etc., were all pretty worn and dirty. Not even vacuumed. The breakfast was one of the worst I’ve seen. Counters dirty, selection meager at best. We didn’t eat there. I missed this property not having an elevator when we really needed it this trip.»