Dear Jose, Thank you for sharing your experience at Arvum! We’re thrilled to hear that you were amazed by our beautiful property. Our friendly and helpful staff take pride in ensuring a memorable stay for our guests. It’s wonderful that you enjoyed the breakfast, and we apologize for missing out on dinner the previous night. The rooms, beds, linens, and bathrooms are indeed of high quality.While we understand that our location is somewhat distant from downtown Guatape, we’re pleased that arranging transportation was easy. The “moto chivas” provide a unique and enjoyable experience. As for the water level, we appreciate your understanding, and local expectations are optimistic about replenishment in the coming months.We’re delighted that you had a great 2-day stay in Guatape. Thank you for choosing Arvum, and we hope to welcome you back soon!

Estimado Luis, agradecemos sinceramente su amable reseña. Nos complace saber que encontró nuestro hotel elegante y acogedor. La vista desde su habitación, con el majestuoso Peñol de Guatapé en el horizonte, es realmente hermosa.Nuestro compromiso con un servicio excepcional y una atención personalizada es fundamental, y nos alegra que haya disfrutado de su conversación con Marieta. El paseo en tuk-tuk hasta la ribera del cuerpo de agua suena como una experiencia encantadora. Observar el paisaje en ese entorno debe haber sido realmente especial.Gracias por elegir nuestro hotel. Su felicidad es nuestra mayor recompensa. Esperamos darle la bienvenida nuevamente en el futuro.

Hola, gracias por tu comentario. Nos alegra que hayas elegido nuestra propiedad. Te escribimos vía expedia al momento de la reserva, para estar pendientes de tu llegada pero no obtuvimos respuesta. Te pedimos que nos contactes con anticipación si tienes algún inconveniente o necesidad. Estamos para servirte y hacer de tu visita una experiencia inolvidable.Es la primera vez que alguien nos dice eso, pues hay señales en la vía y las locaciones en el waze o maps son claras. Sin embargo, vamos a poner más señales, Te ofrecemos disculpas por las molestias y esperamos que hayas disfrutado de tu estadía.

Hello, thank you for your comment. We are very happy that you had an incredible experience at our property. Thank you for your kind words about Marietta and Felipe, who strive to provide you with the best service. We love that you enjoyed the food and the place. We appreciate your recommendation and hope to see you again soon. A hug.

Hello, thank you for your positive and detailed comment. We are very happy that you enjoyed your stay with us and that you appreciated our accommodation, our food, our service and our staff. It is a pleasure for us to serve our guests and make them feel at home. We love that you mentioned Felipe, who is a great collaborator and speaks English very well. We thank you for your preference and your recommendation. We hope to see you again soon. A hug.

Thank you for your glowing review! We're thrilled you enjoyed your stay at Arvum Hotel Boutique. Our team is pleased to hear your positive comments about our friendly staff, spacious rooms, and prime location. We appreciate your recommendation and can't wait to welcome you back for another memorable experience.Best regards,Arvum Hotel Boutique Management

Thank you for your glowing review! We're thrilled you enjoyed your stay at Arvum Hotel Boutique. Our team is pleased to hear your positive comments about our friendly staff, spacious rooms, and prime location. We appreciate your recommendation and can't wait to welcome you back for another memorable experience.Best regards,Arvum Hotel Boutique Management

Dear [Customer's Name],We're grateful for your recent stay at Arvum Hotel Boutique! It's wonderful to hear that you found our staff friendly, rooms spacious, and the location convenient. Your recommendation means a lot. We look forward to hosting you again, ensuring another exceptional experience.Best regards,Arvum Hotel Boutique Management

Many many thanks for those words Sr we hope you come back again! Have a nice time there!

Mil Gracias Por Reservar con Nosotros y fue todo un placer tener ese privilegio de atenderlos! nos vemos en una próxima!