Hoteller i El Paso

«We will never return to this hotel unless it undergoes extensive renovation. POSITIVES: it appears the room has new furniture, new vinyl floor and a new bedspread. It has a microwave, mini-fridge, coffee maker and a small cable TV. The hotel was quiet and the bed was marginally comfortable. The tub was clean, but when the bathroom floor was mopped, large wads of soapy hairballs were left in the corners of the floor. NEGATIVES: there was a thick, offensive smell of cigarette smoke in halls ...

«Overall, great hotel: clean rooms and common areas, comfy beds, good water pressure and temperature, effective darkening blinds, plenty of room space, and adequate breakfast offerings. The location is near ISU campus and nice shops and restaurants at easy walking distance. Parking is inconvenient being in a ramp across the street. Not too far away, but be aware of this in poor weather. Positives out weigh any negatives, I would stay here again.»

«Very nice»

«Front desk staff seemed like he was not happy to be there. He did not tell us about the continental breakfast, check out time, asked if I was a Hilton honors member, etc. Seemed annoyed to have to look up my member number by phone number. Alright neighborhood and room was decent - definitely need some work in the room and cosmetic upgrades.»

«Clean room and great Staff.»

«Clean place to stay.»

«The room smelled really bad. The carpet around the window and the AC unit was really wet and there was hairs in the bathtub. You can hear the guests in the other rooms, very thin walls and floors.»

«The phone lines were down, so when I tried to call for service, I ended up having to go down to the lobby to ask how to use the shower. The person at the front desk was very professional and very helpful.»

«Room was very comgortable!»

«The staff were very kind and the room was spacious and clean. The pool was quite run down and the skimmer wasn’t working as there were a bunch of hairs floating in the pool. (Black hairs, my husband is ginger and I am blonde so it wasn’t ours). One of the pool ladders is loose and when I went to climb out it shifted and I hit my foot and fell back into the pool pretty hard.»

«Room was clean and staff was very helpful!»

«This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price.»

«The elevator was down, we were told that the only room available was on the 3rd floor. When we tried to access the room, it seemed to be locked from the inside. We were then given a room on the first floor. The facility was clean enough. This is a budget establishment, and you get what you pay for.»

«Everything was great!!»

«We were on the ground floor and the people on 2nd floor above our room were very noisy, loud thumping and banging on the floor after 11 pm that caused us to startle while trying to sleep. Sounded like they were moving furniture and dropping large items on the floor. I would not recommend any floor except the top. Overall it was clean except for the exhaust fan in the bathroom. It was filthy with dirty dust filing the vents slots and hanging from it. The wall behind the toilet beside the tub was ...

«The room was clean. There was a huge gap underneath the door to the hallway. We did not like that. It was loud at night.»

«The room was clean and the staff was very friendly. Breakfast was just okay and beds weren't the most comfortable. Would still stay here for short visits to the area.»