Hoteller i El Nuevo Palmar

«Clean room and kitchen »

«I had a wonderful time staying here. The staff were exceptional, very helpful and friendly. Communication was great, before arriving and during my time there. The room was perfect - incredible view, lovely balcony to sit out on, dependable wifi and a very comfortable bed. Breakfast was delivered, if you order it the night before and was delicious. You can see from the website pictures that the property is perched on the side of a steep hill, which allows for each “room” to have privacy and ...

«In my opinion the nicest hotel in San Marcos and the restaurant had really good food and drinks. Small and intimate stay»

«Todo muy bien!!»

«La comodidad de las habitaciones y el personal ayudan que uno se sienta tranquilo. Se los recomiendo. »

«Great location. Immaculate facilities. Helpful staff, very welcoming. Large clean room, comfortable, quality bathroom amenities and toiletries. Amazing breakfast menu. Brand new gym. Check the Americano breakfast, best I had anywhere I travelled in the last 10 years. Try their Quetzaltenango coffee.»

«Do»

«Todo en general estuvo muy bien, las habitaciones bastante cómodas y espaciosas al igual que las demás áreas del hotel. Las únicas cosas que no me pareció fue la limpieza en cosas específicas de la habitación como las tazas, utilicé una y estaba sucia con algunos cabellos adentro. Lo otro fue el desayuno, había demasiada mosca sobre el área de postres, el encargado dejó unas velas pero no era suficiente para evitar que las moscas se posaran sobre la comida. Con respecto al Staff todos, todos ...

«Everything was excellent: the food, the rooms, and most of all, the kind customer service. All of the staff were so helpful and friendly.»

«Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también »

«Buena atención »

«Pros: 1. The staff was lovely and very helpful 2. Internet was pretty decent 3. Views from the hotel were magnificent Cons Take the ECO in the name very very seriously 1. There was no air conditioning 2. Had to carry my luggage through a dirt path and also a flight of stairs 3. The towel I was given has dirt stains on it but the staff changed it immediately 4. The provided breakfast wasn’t great If I knew better, I definitely won’t have picked this property; but all in all, I think ...

«Beautiful location and friendly staff.»

«Room was amazing. Spacious and clean. Property responded to every question quickly and was always helpful. Fantastic stay!!»

«Mala experiencia. Cobro de la estancia por duplicado ya que Hotel cobró de nuevo estancia cargando a la tarjeta. Problema reportado pero no solucionado: no reintegro aún. »