I am not a complainer, I am very easy and laid back. I am world traveler, I am traveling since I was 22 yrs old. I am gold member with hotel.com. I never felt like this how I was welcome at this hotel. Room is very very small, bathroom is extremely small. There was no TV in the room. I paid $85.00 a night and no TV. There was no complementary water. Bed sheets had stains. They gave us a key attached with the safe deposit key, we were asked to leave the key at the front desk, I told the owner you want us to leave the key with the safe box key, what about something goes missing not saying your staff will do anything like that, but talking extra precauation. My wife left all her jewelry in the safe and all my money in safe I was not comfortable. Finally he said I can keep my key. At the time of check in the receipniest didn't spoke much English she was having hard time understanding me so I asked my wife to talk to her since she speaks the language. We told her we are not happy with the room will she able able to upgrade she told us we had to talk with the boss he will be there next day. Next day we didn't hear anything from the boss we let it go. They really dont care of you are there or not. One one local guy would greet us in the morning with a happy smile. The pictures shown on the website is deceiving. Its nothing like what is shown on the website. I am putting some pictures to back up my review.