Hoteller i El Malpais nasjonalmonument

«First off, when we opened the door to this room, the smell of cleaning supplies was so strong we had to leave the door open to let it air out. This is not a hotel but is a motel with outside entrances to the rooms. The outer door did not seal properly. You could see light around the door and the cold air came in. We had to put pillows against the door to keep the cold air out. (photo added) There were also only 2 hinges on the door, making it not the most secure door. (photo added) The ...

«Breakfast included until 10 am. Got there 8am, they were already out. Asked them to give us money for breakfast elsewhere. They just said you have to talk to Expedia. Expedia does not talk to customers.»

«Room temperature was perfect without messing with A/C. It was about time for mattress to be replaced but even with saying that we slept well all night Breakfast was a little light but room was clean. We will be staying here again when traveling. »

«Very poor staff experience. I was charged for hotel damages that I did not do. I was not made aware of charges in a timely or proper manner.»

«nice. clean»

«No»

«The hotel check in and out was easy. The breakfast was fine. The bed was very comfortable. My only minor complaint was the shower floor was dirty when we arrived. I had to clean it with a wash rag. I mentioned this to the front desk when I checked out. Other than that, everything was fine.»

«Nice stay.»

«The A/C was too noisy, and the parking lot is open, so security was my concern.»

«Awesome, classic 66 motel. Pick this place if you want the basics. Management went out of their way to help me out.»