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Anmeldelser av Village Hotel Edinburgh

4 out of 5
Village Hotel Edinburgh
140 Crewe Road South, Edinburgh, Scotland

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 447 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 320 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 130 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1001 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Ok
Nice people work there and They have a great swimming pool. Not that happy with The rooms, small store areas, spes on The bath. Wish there was more than one chair to sit on and glasses to drink from at the room.
Bodde her 3 netter i juli 2023
Svar fra Stewart Campbell den 1. aug. 2023
Thank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Knut

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Village Team den 6. juli 2022
Dear Knut, Thank you for this kind score. We're very glad you enjoyed your say at the Village. Hope to see you back. Kind regards

6/10 – Grei

Robin

Likte: Renhold og personale og service
Lite rom uten kjøleskap, minibar, vannflasker. Beliggenheten var et godt stykke utenfor byen.
Bodde her 1 natt i juli 2019
Svar fra Lilita den 9. juli 2019
Dear Robin Thank you for the feedback. Kindest regards

10/10 – Utmerket

LP og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint og fredelig hotell i grei 35-40 min gangavstand fra sentrum. God service og god mat. Veldig hyggelig personell.
Bodde her 4 netter i august 2018

10/10 – Utmerket

Diane og Ruislip

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great family friendly hotel with pool and onsite Starbucks/reataurant.
Bodde her 3 netter i mai 2024

6/10 – Grei

Elaine

Reiste med partner
Likte ikke: Renhold
Tables in restaurant were sticky, not cleaned properly. Staff were helpful and friendly. Seating downstairs uncomfortable.
Bodde her 3 netter i mai 2024

6/10 – Grei

Daniel

I thought the breakfast was poor, the quality of the food and the selection. Also no water complimentary with the room.
Bodde her 3 netter i mai 2024
Svar fra Stewart Campbell den 24. mai 2024
Dear DanielThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am very sad to read that some aspects of your stay fell short of your expectations, in particular our breakfast offering. Whilst this is not the usual feedback we receive, please be assured your feedback will be passed on to the relevant departments and used constructively and please also accept my personal apologies for any inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

8/10 – Bra

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Hilary

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel rooms but not a lot of space
Bodde her 4 netter i mai 2024
Svar fra Stewart Campbell den 8. mai 2024
Dear HilaryThank you for taking the time to complete this survey.I am pleased to read that overall you really enjoyed your stay with us. Thanks again and I truly hope to welcome you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 – Grei

Josee

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I would not recommend this property to anyone who is looking for customer service of any kind or good night sleep. Only thing we enjoyed was access to Starbucks(staff their very kind) and pool. First off, you have to check yourself in on an ipad, the lady behind the desk didn't even greet us. All she did was hand us the machine so we could activate our own key once the machine told us what our room number was going to be. She did not tell us anything about the amenities in the hotel or pool hours. Secondly we also had to serve ourselves in the restaurant, the staff on that day had no clue how to do their job (nobody knew how to issue a refund, lady I gave my order too could not answer a single question about the menu without going to kitchen). The one man behind the bar refused to help me when I first got to the bar to place my order and clearly has issue with women as he took a man's order who approached the bar 2min after me. Third the staff do not smile and when you do ask them a question they honestly look inconvenienced by you. Finally the bed and pillows in our room where the most uncomfortable items we have ever slept on during our 7 day trip to G.B.
Bodde her 2 netter i april 2024
Svar fra Stewart Campbell den 30. apr. 2024
Dear JoseeThank you for taking the time to write your review.I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively. Please also accept my personal apologies for the inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

10/10 – Utmerket

Oi Yung

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place and more space room
Bodde her 1 natt i april 2024
Svar fra Stewart Campbell den 30. apr. 2024
Dear Oi YungThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Rebeka

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay here, good location. Facilities very good. Food and drinks lovely! Would definitely recommend and return to stay again.
Bodde her 2 netter i april 2024
Svar fra Stewart Campbell den 30. apr. 2024
Dear RebekaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

LUCY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were all wonderful, we liked the restaurant. Because this hotel is also a health club, guests can use the gym, large lap pool, sauna, steam room, and jacuzzi FOR ONLY $5 per day per room. We were also able to park close to the building in the handicap area. Hotels with a car park are hard to find in Edinburgh.
Bodde her 7 netter i april 2024
Svar fra Stewart Campbell den 22. apr. 2024
Dear LucyThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 – Bra

Tahira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

alexander og Christiansburg

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

4/10 – Dårlig

Graham

Reiste med familie og små barn
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Had to leave a young child at my table to go to the bar each time I wanted to order food or drink because the poorly trained staff were too lazy to serve at tables. My starter and main came out together so I had to leave my child again to discuss with staff. It had to be sorted by me as I was made to pay in advance. Customer comes last in this place. Minimum effort by staff is the priority.
Bodde her 2 netter i april 2024
Svar fra Stewart Campbell den 22. apr. 2024
Dear GrahamThank you for taking the time to write your review.I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively. Please also accept my personal apologies for the inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

4/10 – Dårlig

Justin

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Disclaimer, my poor review is singular to my experience and isn't indicative of the Hotel in general. We didn't meet much of the staff and only stayed one night. We had booked two nights, but left pretty quick after the first night's experience. So, we were given a room that had a bathroom meant for people with disabilities. Maybe all the rooms are that way, I'm not sure. Our problem with our stay was because the drain was either clogged or closed off somehow. didn't notice because the shower floor is the whole bathroom floor in a disability bathroom but you still have a curtain blocking the view of the rest of the bathroom (also you just assume the water will go down the drain). So the whole bathroom flooded after one shower. I told the person at the front desk, she said she would have someone come take a look that night, but no one came. Possible they came after we fell asleep and left us alone, unsure. But we just decided to check out the next morning.
Bodde her 2 netter i mars 2024
Svar fra Stewart Campbell den 22. apr. 2024
Dear JustinThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am very pleased that there was many parts of your stay that you really enjoyed. I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively and please also accept my personal apologies for any inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

6/10 – Grei

Bethan Louise

Reiste med familie
Likte: Fasiliteter
We had to ask for the room to be cleaned.There was a fire alarm at night no staff explained what was going on and there was no head count. Potentially very dangerous for guests.
Bodde her 2 netter i mars 2024
Svar fra Stewart Campbell den 1. apr. 2024
Dear Ms LouiseThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 – Grei

Scott

Bodde her 1 natt i mars 2024

8/10 – Bra

Sneden

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Kris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a great property. Clean and friendly. Women’s locker room could have been cleaner.
Bodde her 2 netter i mars 2024
Svar fra Stewart Campbell den 14. mars 2024
Dear KrisThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Valerie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were polite and helpful
Bodde her 1 natt i mars 2024
Svar fra Stewart Campbell den 13. mars 2024
Dea ValerieThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were welcoming and really friendly. 10 minutes drive into centre town Excellent facilities
Bodde her 1 natt i mars 2024
Svar fra Stewart Campbell den 6. mars 2024
Dear LindaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 – Bra

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel and Facilities good, only downside was rooms very hot at night.
Bodde her 1 natt i mars 2024
Svar fra Stewart Campbell den 4. mars 2024
Dear MichaelThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

2/10 – Forferdelig

Mark

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Scott j crowe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fun & Good value
Great stay. Good value. Fun, energetic vibe. Great gym & pool
Bodde her 1 natt i februar 2024
Svar fra Stewart Campbell den 4. mars 2024
Dear ScottThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Hamish

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

John

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Andy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Paul

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Nicola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Bodde her 2 netter i februar 2024
Svar fra Stewart Campbell den 22. feb. 2024
Dear NicolaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel review
Weekend was lovely couldn’t fault anything, hotel was lovely, clean, staff were helpful . Everything what we needed was there
Bodde her 2 netter i februar 2024
Svar fra Stewart Campbell den 22. feb. 2024
Dear VictoriaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Sophie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really great stay here, the hotel was clean and modern. Staff were very friendly and helpful during our stay. Bar for food and drinks was nice relaxed atmosphere. Starbucks in the lobby was a great addition! Bus stop right outside the hotel for links into the city center. Would definitely stay again here and recommend to all.
Bodde her 4 netter i desember 2023
Svar fra Stewart Campbell den 22. feb. 2024
Dear SophieThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Pippa

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Cliff

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for parking on the edge of the city centre. Staff friendly and helpful
Bodde her 3 netter i januar 2024
Svar fra Stewart Campbell den 22. feb. 2024
Dear PaulThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 – Utmerket

Sarah

Bodde her 2 netter i januar 2024

8/10 – Bra

Zenon

Likte: Renhold, personale og service og romkomfort
A long weekend in Edinburgh. Fairly good base. Hotel was good but could with a little sprucing up in places. Good value breakfast
Bodde her 2 netter i januar 2024
Svar fra Stewart Campbell den 4. mars 2024
Dear ZenonThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 – Bra

leonor

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Michelle Frances

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ailbhe

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Kurt

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Ian Michael

Bodde her 3 netter i januar 2024

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Christmas/hogmanay stay
Friendly staff and easy to check in. Rooms are clean and comfortable. Tv signal was sorted quickly. Leisure facilities were very good. Bus connections to town were good. Local to supermarket and garage. Wi-Fi signal was also very good. Would definitely want to stay again.
Bodde her 8 netter i desember 2023
Svar fra Stewart Campbell den 22. feb. 2024
Dear SharonThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

4/10 – Dårlig

Alex

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Alex

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Steven

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly when checking in. The room was modern, clean and comfortable. Very cool sports bar with a decent burger and pint. Also had use of the pool for a quick sauna and swim before checking out. A nice relaxing stay, no complaints at all.
Bodde her 1 natt i desember 2023
Svar fra Stewart Campbell den 22. feb. 2024
Dear StevenThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 – Grei

DM

Reiste med familie
Likte ikke: Personale og service og romkomfort
Ok enough to stay, terrible service.
It will take some improvement before I stay at the Village Hotel in Edinburgh again. You can tell that the Hotel management needs a lot of improvement as it fails to deliver on many of it's promises. Whilst the rooms were clean and modern enough, there weren't enough towels and the service was extremely poor, particularly in the bar and grill restaurant. It started poorly when we booked a reservation online for the restaurant only to be rudely told when we arrived that the online booking doesn't always work and they had no reservation. They then put us at the back of the restaurant almost as a way to forget about us. It took 25min before they came to take the order with many items not available on the menu. After another 45min, the food arrived and was terrible; bland tastes and meats were cooked dry. They failed to bring all the food on time and even omitted some items with certian dishes. When we requested the items, it was met with a huff as if we were being a nuisance. We were asked to leave the restaurant at 9.30pm because we had young kids, which their alcohol licence prohibited, although they hadn't brought our desserts yet. Absolutely, atrocious service. Avoid the restaurant.
Bodde her 4 netter i desember 2023

6/10 – Grei

Gordon

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold
Bodde her 2 netter i desember 2023