Ubetjent parkering (inkludert)

Anmeldelser av Pillars House

3.5 out of 5
Pillars House
125 Constitution Street, Edinburgh, Scotland

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 168 av totalt 292 anmeldelser." "
Rangering på 8 − Bra. 101 av totalt 292 anmeldelser." "
Rangering på 6 − Grei. 17 av totalt 292 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 292 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 292 anmeldelser." "

9,2/10

Renhold

9,6/10

Personale og service

9,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay in a nice area
Great area!
Bodde her 2 netter i februar 2019
Svar fra Edna den 14. feb. 2019
Thanks great place for eating

10/10 – Utmerket

Anna

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Amalia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pillars house was absolutely incredible! We had never been to Scotland before, and pillars house was the perfect place for us. Not only is it in a gorgeous and accessible area of town, but the host, Craig, was incredibly friendly and accommodating. His knowledge of Edinburgh saved us from wandering around looking for the best eats, in fact right when we arrived he sat us down and wrote us a list and marked a map with his favourite spots. Pillars house was truly the most homey place so far from home. All three of us who stayed there would recommended it to anyone travelling to Edinburgh in a heartbeat! And Craig, if you’re reading this, you rock!!
Bodde her 8 netter i mai 2024
Svar fra Craig den 13. mai 2024
Hi AmaliaThank you so much for the wonderful review, Reviews like this are what we live for! it means a lot to us to see that our guests enjoyed there stay and visit to Edinburgh. We hope to see you again if you return as we say in Edinburgh, Haste ye Back.and you guys rock!

10/10 – Utmerket

Rahat

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing location and hospitality. All staff members were so helpful and hotel is very clean. Tony in particularly was amazing. Definitely recommend
Bodde her 1 natt i april 2024
Svar fra Craig den 3. mai 2024
Hi Rahatwe are so glad you enjoyed your stay, thank you somuch for the fantastic review. we hope to see you again.

10/10 – Utmerket

Maja

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed only for one night but had really good time. Room was clean and warm. Fridge was stocked with soft drinks and there is some snacks which is really nice touch. Close to everything that leith has to offer as well as centre. Would stay again.
Bodde her 1 natt i april 2024
Svar fra Craig den 3. mai 2024
Hi MajaThank you so much for the fantastic review, we are always happy to see a guest enjoyed there stay with us.we hope to see you return

8/10 – Bra

Tomasz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worth the money. Great host.
Bodde her 1 natt i april 2024
Svar fra Craig den 12. apr. 2024
Hi Tomasz we are so glad you enjoyed your stay, thank you very much for the great review

8/10 – Bra

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and helpful host. He gave us a rundown of the city and even let us keep our car there the next day as we explored Edinburg. We appreciated having access to the kitchen and the complimentary coffee, water and snacks. Would stay there again.
Bodde her 1 natt i mars 2024
Svar fra Craig den 12. apr. 2024
Hi LauraThank you so much for the wonderful review, we hope to see you again

8/10 – Bra

Stefan

Likte: Renhold, personale og service og fasiliteter
Nice place, nearby the tram
Bodde her 3 netter i februar 2024
Svar fra Craig den 29. feb. 2024
Hi StefanThank you so much for the review, we are so happy you enjoyed your stay

8/10 – Bra

DAISIE-JAYNE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Edna den 19. feb. 2024
Hi DaisieThanks for taking the time to review us

10/10 – Utmerket

Sue

Reiste med familie
Likte: Renhold og personale og service
Excellent value for money
Bodde her 2 netter i februar 2024
Svar fra Craig den 13. feb. 2024
Hi SueThank you so much for the great review, we are so happy you enjoyed your stay

10/10 – Utmerket

Susan

Reiste med familie
Good location
Good value for money
Bodde her 1 natt i februar 2024
Svar fra Craig den 13. feb. 2024
Hi SusanThank you so much for the excellent review. we are glad you enjoyed your stay

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay in Edinburgh
Pillars House was a great stay in Edinburgh. The staff was super friendly and helpful and the accommodations themselves were clean and spacious. We would certainly stay here again on another visit.
Bodde her 3 netter i desember 2023
Svar fra craig den 11. jan. 2024
HiThank you so much for the lovely review we are so glad you enjoyed your stay and we hope to see you again sometime

6/10 – Grei

christopher

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Noisy building in a quiet location.
I had a friendly welcome, great that I could check in at noon and I was given a room at the back of the hotel on the first (top) floor. Fair sized family room with a double and single bed, attic style window with roller blind, basic key operated safe and fridge stocked with complimentary juices, water and milk were the key features. Food offerings included flavoured croissants and mini packs of biscuits. Small old fashioned en suite with toiletries and ample towels. The beds were too short for someone 6ft or taller, lots of creaking floorboards and paper thin walls. I was unlucky with inconsiderate neighbours, who didn't stop talking or have the tv at a reasonable volume until they went to sleep. Even then I could hear snoring/ sighing through the thin walls. Ear plugs are essential, I would advise. The hotel is situated in a quiet area of Leith and there is a tram stop close by.
Bodde her 2 netter i desember 2023
Svar fra Edna den 19. feb. 2024
Hi ChristopherI am very sorry you didnt have a good stay with us here at Pillars House unfortunatly all our beds are made to uk standard size we would have to have them specialy made and matresses and bedding the same.I believe we could get ones made to order but it wouldnt be counter productive to us It is the same as the matresses some maresses are to hard for someone and to soft with others so we have to find a happy medium Unfortunatly this is an old victorian building and can be noisy in certain parts and have looked at how to resolve this .I would recomend the premior inn premior rooms I do belive they have longer beds as we are just a small guest house All in thank you for the review we do like to see if we can improve on certain issuesKind Regards

10/10 – Utmerket

Stephen

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra craig den 11. jan. 2024
Hi Stephen Thank you so much for the fantastic review, we are so glad you enjoyed your stay

10/10 – Utmerket

Manuel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente experiencia
Bodde her 1 natt i desember 2023
Svar fra craig den 11. jan. 2024
Hi Manuelthank you very much for the 20/20 it realy means a lot to us that are guests enjoyed there stay, we hope to see you return

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was perfect!
We visited Edinburgh in October and we had the best time ever! The rooms were very clean and cute, it is very easy to get to all the spots you would want to visit during your stay, and also the owners are extremely kind and also willing to give you good recommandations regarding sight seeing spots and restaurants. We are definitely planning to visit Edinburg another time and we would never even consider to sleep at another place. Absolutely lovely!!
Bodde her 4 netter i september 2023
Svar fra Craig den 27. des. 2023
Hi LauraThank you so much for the fantastic review, it realy means a lot to us to see that our guests enjoyed their stay. we hope to see you again many many thanks

10/10 – Utmerket

H M SHAHARIAR KHAN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and convenient
It was a really nice stay in the property. Comfortable and clean throughout, specially the room was really warm, so we did not struggle with cold. The en-suite bathroom and shower facilities up to the mark. Edna went extra mile to let us checked in earlier as we were tired from long journey. They also kept our luggage on request after we checked out, for few hours, so that we could wander freely around the town before our train departure. Last but not the least, excellent communication with the centre, tram is just in front of the house, so convenient, easy connection with airport and railway station. Halal food nearby. Just one thing, I would try to avoid booking downstairs room if possible, as it can be noisy specifically at night time due to upstairs wooden floors. Overall, a great experience and highly recommended.
Bodde her 2 netter i desember 2023
Svar fra Craig den 27. des. 2023
Thnak you so much for the truly wonderful review, it makes it all worth while for us to see our guest enjoyed their stay. best wishes for the new year and haste ye back.

6/10 – Grei

Jingning og Tucson

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room is too small.
Bodde her 1 natt i desember 2023
Svar fra Craig den 27. des. 2023
Hi JingningThank you for your review, we hope you enjoyed your stay despite the the room size.

8/10 – Bra

Esther

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Het was een rustig gelegen hotel met openbaar vervoer op loopafstand. Erg vriendelijk en netjes. Zeker een aanrader!
Bodde her 3 netter i desember 2023
Svar fra Craig den 27. des. 2023
Hi EstherThank you so much for the great review, we are glad you enjoyed your stay and hope to see you return

6/10 – Grei

Roger

Reiste med familie
Likte: Renhold og personale og service
Some rooms including mine are overlooking Constitution Street where the tram now runs. This can be noisy first thing in the morning and late evening (including people leaving several pubs ), especially if you like the window open for fresh air. On the other hand the tram stop is a couple of minutes away so ideal access to the city 👍.
Bodde her 2 netter i desember 2023
Svar fra Craig den 27. des. 2023
Hi RogerThank you for your review, its a blessing and a curse to have such convenient location on the tram lines on one hand the access to the city is super easy on the other the trams do pass our building, they are however in my opinion quieter than the buses trucks and cars that used to come down the street before the trams.

10/10 – Utmerket

LENKA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely B&B
Great location few minutes by tram to the centre. Shops near by. Many restaurants and pubs too. Not far from the ocean terminal too. Room was nice and warm. Beds clean and comfy. Huge kitchen downstairs available. Friendly staff. Would use it again if I would return to Edinburgh.
Bodde her 3 netter i desember 2023
Svar fra Craig den 18. des. 2023
Hi LenkaWe are so gald you enjoyed your stay, Thank you so much for the fantastic review, we hope to see you return sometime

10/10 – Utmerket

Muhammad Ali

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good hospitality, excellent transport connections with the city. Will definitely stay here next time I am visiting Edinburgh!
Bodde her 2 netter i desember 2023
Svar fra craig den 18. des. 2023
Hi MuhammadThank you so much for the fantastic review, we would love to see you back any time.

10/10 – Utmerket

SAMANTHA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed at Pillars House for 3 nights with my family and we really enjoyed the place. Everything was perfect, Edna and Craig are two perfect hosts and made us feel so comfortable. Upon our arrival, Edna gave us much information about what to see, and the best places for having meals and drinking. I cannot complain about anything, cause the property is cozy and perfectly clean, outside the lively center but totally and easily accessible by public transport. It's within walking distance from the tram stop. Thank you so much for everything and sure see you soon :)
Bodde her 3 netter i desember 2023
Svar fra Craig den 18. des. 2023
Hi SamanthaThank you so much for the excellent review, we are so glad you enjoyed your stay and hope to see you again if you ever return to Edinburgh.Many thanks

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly clean convient
Friendly clean and convenient. Trams 3 min away and parking. Kitchen available although cooker was not functional at the time should be available. Good choice for seeing Edinburgh.
Bodde her 4 netter i november 2023
Svar fra craig den 8. des. 2023
Hi Thank you for the review we realy appreciate all feedback. the gas cooker is disconected for health and saftey & insurance purposes, there is a induction hob available for use though.Many thanks

10/10 – Utmerket

Gillian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A perfect cosy stay!
Such a lovely cosy little home away from home. The room was perfect - snacks and a selection of tea and drinks which was a lovely touch. We were given such a warm welcome and offered lots of tips and recommendations. The room wasn't booked for the following day so we were very kindly offered a late check out which i really appreciated.
Bodde her 1 natt i desember 2023
Svar fra Craig den 6. des. 2023
Hi GillianThank you so much for the fantastic review, we really appreciate it an are so glad you enjoyed your stay. we hope to see you return if you ever visit Edinburgh again.Many Thanks

8/10 – Bra

Alison

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly and helpful
Bodde her 1 natt i desember 2023
Svar fra Craig den 6. des. 2023
Hi AlisonThank you so much for the review we are glad you enjoyed your stay with us

10/10 – Utmerket

chloe

Bodde her 3 netter i november 2023
Svar fra Craig den 18. des. 2023
Hi ChloeThank you for the great review we love to see a guest enjoyed their stay

10/10 – Utmerket

Fiona og london

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to follow directions to car park, safe and secure parking, fantastic welcome, room exceptionally clean, very helpful staff.
Bodde her 2 netter i november 2023
Svar fra craig den 4. des. 2023
Hi FionaThank you so much for the wonderful review, we are so glad you enjoyed your stay

8/10 – Bra

Aiden

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
had a lovely stay very friendly staff and couldnt do enough for us cant wait to come back thanks
Svar fra Edna den 22. nov. 2023
Hi AidenThanks for taking the time to review us very much appreciated Hope we do see you soon Edna

10/10 – Utmerket

Daniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was hands down our best stay in our whole trip all over Europe! The place is amazing, a quaint and beautiful building, super walkable location and lots of thing to do around, clean and comfortable and has everything you may need to have an amazing stay. I have to say, as amazing as the place is, what really makes it shine is the people. Craig welcomed us like we were old family friends, sat down with us to give us all the best tips for food places, tourist attractions, hidden spots, transportation tips and everything we could need. Edna was the loveliest lady ever, super friendly and approachable. I will definitely stay there again the next time I’m in Edinburgh!
Bodde her 2 netter i oktober 2023
Svar fra Edna den 6. nov. 2023
Hi DanielThank you so much for the wonderful review Makes all our hard work worth while I am so happy that this is how you felt as this is how we want our Guest to feel more like a part of the family rather than a customerI hope we meet you again RegardsEdna

10/10 – Utmerket

Malgorzata

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We (my mum, my son and I) just came back from Edinburgh. We had a lovely stay at Pillars House. Really relaxed, homely atmosphere. Kind and helpful hosts. There are really good transport links to the city centre and the Leith port. It's not a far walking distance either.
Svar fra Edna den 22. nov. 2023
Thank you so much we are so happy you enjoyed your stay and we do hope to see you again RegardsEdna

8/10 – Bra

ALEX

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Edna den 22. nov. 2023
Hi Alex Thanks for taking the time to review usKind RegardsEdna

8/10 – Bra

Michael

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We just stayed for a night, everything was fine.
Bodde her 1 natt i oktober 2023
Svar fra Edna den 22. nov. 2023
Thank you for taking the time to review us Kind regardsEdna

10/10 – Utmerket

Nicolas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Right next to the train station and the place was quite and comfortable.
Bodde her 4 netter i oktober 2023
Svar fra Craig den 21. okt. 2023
Hi NicolasThank you for your review, we really appreciate it and we are so glad you enjoyed your stay, though I believe you mean the Tram stop not Train station.Many Thanks

10/10 – Utmerket

Max

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice stay and perfect and helpful staff! Easy to reach by the tram and busses! Very good thanks
Bodde her 3 netter i oktober 2023
Svar fra Craig den 19. okt. 2023
Hi MaxThank you for the review, we are glad you enjoyed your stay.

8/10 – Bra

L

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place to stay
A good place to stay. Basic but comfortable. Great kitchen with cooking facilities. Good car park. Edna was very informative and helpful.
Bodde her 1 natt i oktober 2023
Svar fra edna den 19. okt. 2023
Hi Thank you for your review. we realy appreciate it and are glad you enjoyed your stay

10/10 – Utmerket

D S

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect Stay!!!
Very nice hotel to stay. Staff very friendly and accommodating. Glad I picked this one, easy access to tram station. Conveniently located just away from the city traffic and easy access in to the city.
Bodde her 2 netter i september 2023
Svar fra Craig den 3. okt. 2023
Hi Thank you so much for the amazing review, we are so glad you enjoyed your stay and we hope to see you return .Many Thanks

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Pillars House
Overall good although overpriced hotel. Our room smelled old and humid. The hotel is located on tram line so make sure you you dont book it when you are a light sleeper. Staff is nice and friendly with welcoming family atmosphere. Plenty of grocery shops around along with restaurants.
Bodde her 2 netter i september 2023
Svar fra Craig den 3. okt. 2023
Hi Thank you for your review we are sorry you feel we are over priced we try to be as competitive as possible.If i knew what room you where in we would investigate the smell.we hope you enjoyed your stay though

10/10 – Utmerket

Gelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable and convenient to shops and transportation. Anthony and other staff are very kind and helpful. I highly recommended.
Bodde her 2 netter i september 2023
Svar fra Anthony den 19. okt. 2023
Hi GelynThank you so much for the wonderful review we are so glad you enjoyed your stay.

8/10 – Bra

Kristyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property and great owner. The rooms are simple but have everything you need. They even provide breakfast bars and cookies for guests.getting to the airport is super easy - a single tram ride that takes you right through the city centre and is steps from pillars house. Walking distance to lots of great restaurants and the port in Leith. Chop House was delicious!
Bodde her 1 natt i september 2023
Svar fra craig den 3. okt. 2023
Hi KristynThank you for the great review, we are glad you enjoyed your stay and we hope to see you again

8/10 – Bra

Lynn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was basic ckean and warm friendly staff great location that suited my trip
Bodde her 1 natt i september 2023
Svar fra Craig den 3. okt. 2023
Hi LynnThank you so much for the review, we are so gladd you enjoyed your stay and we hope to see you again.Many Thanks

10/10 – Utmerket

Sanjiv

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area was safe but appeared shady.
Bodde her 3 netter i september 2023
Svar fra craig den 21. sep. 2023
Hi SanjivThank you so much for the great revie, we are glad you enjoyed your stay and hope to see you again

10/10 – Utmerket

Diane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra craig den 21. sep. 2023
Hi DianeThank you so much for the excellent score we are alweays happy to see our guests enjoy thier stay

10/10 – Utmerket

Kayla

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Craig, the manager was great. Upon arrival he showed us where to eat and how to get around the city. The rooms were stocked wity snacks and drinks and were very clean. Very nice little smoking area out back too. Highly recommend
Bodde her 2 netter i september 2023
Svar fra craig den 21. sep. 2023
Hi KaylaThank you so much for the wonderful review, we are so glad you enjoyed your stay and we hope to see you again sometime

8/10 – Bra

Karen

Reiste med familie
Likte: Personale og service
The hotel is basic but comfortable. The room was small and you could hear the other guests (talking and snoring lol). Quiet during the night from outside. Perfect transport links with the tramline right in front of the hotel.
Bodde her 2 netter i september 2023
Svar fra Craig den 5. sep. 2023
Hi KarenThank you for great review, we are glad you enjoyed your stay sans the snoring

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an excellent visit. Very convenient location and comfortable beds.
Bodde her 2 netter i august 2023
Svar fra Craig den 31. aug. 2023
Hi SamanthaThank you so much for the fantastic review, we are realy glad you enjoyed your stay with us

10/10 – Utmerket

Laura

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Craig den 31. aug. 2023
Hi LauraThank you for the amazing review, we are glad you enjoyed your stay

6/10 – Grei

Natasha

Likte: Renhold og personale og service
Mixed views
Pros: Location was good with easy access into the town centre from the nearby tram. Great host, really friendly. Cons: The accommodation is very dated and in my opinion overpriced. I appreciate prices are probably inflated this time of year but I didn't think it was value for money.
Bodde her 1 natt i august 2023
Svar fra Craig den 31. aug. 2023
Hi Natasha Thank you for the review, we are sad to see we did not meet your expectations this time, we are sorry you feel we are overpriced, Prices are higher during the Fringe Festival and we are very competitively priced and are much cheaper than others in Edinburgh at that time of year.

8/10 – Bra

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
By far the best service of our journey so far - the check in was personable and engaging! The location was convenient to talk, bus and tram. A great place to recharge and sleep.
Svar fra Craig den 31. aug. 2023
Hi SandraThank you for the great review, we are glad you enjoyed your stay

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I recommend it! The host was super! Great location! Tram is up front and you can gome and go in the city and to the airport vith the tram. Breakfast included. Towels were changed during our stay.
Svar fra Craig den 31. aug. 2023
Hi CatherineThank you so much for the wonderful review, we are realy glad you enjoyed your stay