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Anmeldelser av Haymarket Hub Hotel

3 out of 5
Haymarket Hub Hotel
7 Clifton Terrace, Edinburgh, Scotland

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 295 av totalt 999 anmeldelser." "
Rangering på 8 − Bra. 446 av totalt 999 anmeldelser." "
Rangering på 6 − Grei. 188 av totalt 999 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 999 anmeldelser." "
Rangering på 2 − Forferdelig. 23 av totalt 999 anmeldelser." "

8,2/10

Renhold

8,6/10

Personale og service

7,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anne Britt

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hub Hay market
Nice hotel, really good beds, and duvets. IT was very cold inntjening Room when I arrived, but GOT an ekstra heater in, and that worked out perfektLy
Bodde her 3 netter i januar 2020
Svar fra Sascha den 31. jan. 2020
Many thanks for your review! We wish you a safe onward journey and look forward to welcoming you back soon.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Sentralt i forhold til sentrum og hyggelig personale. Dessverre slitt, mye mugg på badet. og dårlig ventilasjon, manglet varme i badegulvet. Veldig lytt, man kan høre alt på naborom og i gangen. Hadde trengt en oppfriskning på disse områdene. Rommet var romslig, og sengen var god. AC fungerte ikke, uansett om man satte opp/ned temperatur.
Bodde her 3 netter i oktober 2019
Svar fra Artur den 2. nov. 2019
Thank you for your feedback. I'm glad that you liked the location and the staff. I'm sorry to hear about the issues you've encountered, it's definitely not the standard we like to offer our guests. Please remember that our friendly reception staff are on 24h and they're always ready to help. I hope that you'll give us another chance and we'll get a chance to welcome you at the hotel.

6/10 – Grei

Katrine

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Trangt!
Hotellet er i seg selv helt fint, nokså moderne og stilig. Rommet har derimot ekstremt lite, og det gikk ikke an å gå rundt sengen eller få åpnet koffertene noen steder. Badet var også lite og med manglende avtrekk ble det ekstremt varmt og mye dugg. Renholdet var heller ikke det beste på badet da vi kom. Det viste seg at de rengjør rommene bare hver tredje dag, noe som ikke bidrar til et bedre inntrykk av rommet. Personalet var også stort sett mutte og lite interessert i å hjelpe med noen få unntak. Lett med buss rett utenfor.
Bodde her 2 netter i september 2019
Svar fra AH RES den 8. okt. 2019
Thank you for taking the time to offer us feedback on you stay with us.

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i august 2019
Svar fra Artur den 31. aug. 2019
Thank you for your rating.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2019
Svar fra Artur den 13. aug. 2019
Thank you for providing a rating, we appreciate it.

6/10 – Grei

Målfrid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Vinde senger
Hotellet hadde en grei beliggenhet ganske sentralt. Men rommet vi fikk, hvor vi betalte ekstra for å få vindu, var bittelite. Sengen var trang (de kalte det dobbeltseng, jeg tipper den var 140cm) og utrolig hard og vond. Badet også bittelite, men det funket. Vi var der i to netter (hadde forhåndsbetalt, ellers hadde vi byttet) og det ble ikke rengjort eller skiftet håndklær. Dette ble vi gjort oppmerksom på ved innsjekk, så det er greit. Det var også noe støy fra bakgården (søppelbilen kom kl 0540) Parkering kostet 10 pund per døgn
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Madeleine E Ihlen

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2019
Svar fra Richard den 12. mai 2019
Thank you for your amazing review. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back. Kind regards Richard

8/10 – Bra

Linn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2019
Svar fra Richard den 6. mai 2019
Thank you for your great review. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back. Kind regards Richard

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2019
Svar fra Sascha den 14. mars 2019
Thank you for your review! We wish you a safe onward journey and look forward to welcoming you back soon. Kind Regards, Sascha

8/10 – Bra

Trond og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Smart hotel
Smart hotel very close to Haymarket Rail station. Clean and a good bed. Breakfast very good.
Bodde her 1 natt i desember 2018
Svar fra Sascha den 18. des. 2018
Dear Trond, Thank you so much for your great review! We wish you a safe onward journey and hope to welcome you back to our hotel soon. Kind Regards, Sascha

6/10 – Grei

Rolf Erik

Likte: Personale og service
Likte ikke: Romkomfort
Utslitte madrasser
Flott beliggenhet. Grei pris. Utslitte og ødelagte madrasser. Stakk en i ryggen. Sov dårlig. Anbefales ikke
Bodde her 1 natt i november 2018
Svar fra Richard den 12. nov. 2018
Takk for din fantastiske anmeldelse. Vi er glade for å høre at du likte oppholdet hos oss, og vi gleder oss til å ønske deg velkommen. vennlig hilsen Richard

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2018
Svar fra Sascha den 25. okt. 2018
Thank you for your feedback! Kind Regards, Sascha

8/10 – Bra

Laila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2018
Svar fra Richard den 9. okt. 2018
Thank you for your review. We are pleased to hear you enjoyed your stay with us and we look forward to welcoming you back. Kind regards Richard

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juni 2018
Svar fra Richard den 10. juli 2018
Thank you for your review. We are pleased to hear you enjoyed your stay and look forward to welcoming you back. Kind regards Richard

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
God service og god beliggenhet.
Vi hadde et fint opphold på Haymarket Hub Hotel. Betjeningen var alltid blid og hjepsom. Rommet var rent og fint. Det var ikke te og kaffi på rommet som det ofte er på hotell, men det kunne man få i resepsjonen sammen med diverse andre ting. Sengen var ikke veldig komfertabel å ligge i, og rommet var veldig lite og trangt. Det var ett busstopp rett uten for hotellets inngang, og en liten mat butikk rettover veien. Det var gå avstand til shopping og spiseplasser. Alt i alt så var vi veldig fornøyde med vårt opphold her.
Bodde her 4 netter i september 2017
Hello, Thank you for taking the time to share your comments. It's great to hear you enjoyed your stay and found the team so helpful. I'm sorry to hear your bed wasn't very comfortable but I'm delighted you found the location and hotel had everything you needed for your trip. We hope to see you again soon. Leanne

8/10 – Bra

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i august 2017

4/10 – Dårlig

Linda

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Didn’t stay at hay market hub as it has now closed but must say was transferred to old Waverley hotel and had an excellent time rooms clean and nice staff friendly and pleasant would definitely stay here again
Bodde her 1 natt i juni 2022
Svar fra AH-RES den 24. juni 2022
We are glad that you found our sister property the Old Waverley to your liking.

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although the rooms were very small it was comfy fir my bestfriend and I. Room service was great and tend to our needs promptly.
Bodde her 1 natt i juli 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og personale og service
Horrible hotel with staff and management to match. Do not stay there!
Bodde her 2 netter i mars 2020
Svar fra Artur den 29. mars 2020
We're very sorry to hear that you didn't enjoy your stay. Could you please contact us directly and let us know what went wrong during your stay? This is especially concerning because we pride ourselves on customer service, which is reflected by the constant praise our staff receives in reviews. We hope that you'll contact us so that we can look into this, and hopefully resolve it.

10/10 – Utmerket

jeffry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recomendado
Habitaciones pequeñas, pero cómodas. Si traes maletas grandes, suerte. Instalaciones modernas y limpias. Hay Smart TV ;) Muy buena ubicación, paradas de transporte público justo afuera. Varias opciones para comer y tomar algo alrededor. Personal amable 👍
Bodde her 2 netter i mars 2020
Svar fra Artur den 25. apr. 2020
Gracias por tu comentario Estamos muy contentos de saber que tuvo una estancia agradable. Esperamos darle la bienvenida nuevamente en el futuro.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i mars 2020
Svar fra Artur den 22. mars 2020
Thank you for your rating.

10/10 – Utmerket

Jodie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2020
Svar fra Artur den 22. mars 2020
Thank you for your rating.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold
Location and price were good however I had to change rooms as the sound proofing is bad and I was next to a hall door that continuously banged. I was then moved to an accessible room which was great for more space but the cleanliness wasn’t great in the room and the bathroom. Yes it was affordable but I was expecting slightly better.
Bodde her 2 netter i mars 2020
Svar fra Artur den 22. mars 2020
Thank you for your feedback. We're sorry to hear that your stay wasn't as amazing as we would like it to have been. We'll address the fact that the second room wasn't cleaned up to our usual high standard with the housekeeping supervisor. We hope that you'll visit us again soon.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Romkomfort
Likte ikke: Personale og service
Rather poor service and cold rooms
Bodde her 4 netter i januar 2020

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, friendly, and amazing location.
The location is amazing. A couple steps away from the Haymarket airport bus stop, or the Haymarket tram stop. The place is nice, clean, the employees are super nice, really polite and helpful. I only have two comments, they regulate your heat, and I told them it was cold (the 1st night was snowing), they tried to put it higher and never worked. Ended up getting their electric plug heater, which fixed the issue, per se. The 2nd is that the Chronecast never worked, unable to connect to the TV, the staff didn't have a solution. Not on general we were pleased, and might stay there if we return to Edinburgh.
Bodde her 1 natt i mars 2020
Svar fra Artur den 22. mars 2020
Thank you for your review. We're very happy to hear that you had a nice stay with us. We look forward to welcoming you again in the future.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vriendelijk, behulpzaam personeel. Kamer kon wat schoner. Stankslot douche moeten ze checken/schoonmaken. Verder prima verblijf gehad. Goede connectie met airlink 100 en locale bussen.
Bodde her 3 netter i mars 2020
Svar fra Artur den 10. mars 2020
Bedankt voor je review. We zijn blij te horen dat je onze medewerkers vriendelijk en behulpzaam vond en dat je een geweldig verblijf bij ons hebt gehad. Het spijt ons dat uw kamer niet is schoongemaakt volgens onze gebruikelijke hoge standaard voor hygiëne. Als we hadden gemeld, hadden we je kamer opgeknapt. We kijken ernaar uit u in de toekomst weer te mogen verwelkomen.

8/10 – Bra

Birgitte

Likte: Personale og service og overnattingsstedets bygg og tilstand
Kort gåafstand til centrum. Gode restauranter i området, specielt Omar Khayyan (Indisk). Meget lille værelse med et lille vindue, nogenlunde rent, moderne indrettet. Ingen skabe eller skuffer til tøj.
Bodde her 3 netter i mars 2020
Svar fra Artur den 10. mars 2020
Tak for din anmeldelse. Vi er glade for, at vores placering var god for dig, og at du kunne lide vores høje renhedsstandard. Vi ser frem til at byde dig velkommen igen i fremtiden.

4/10 – Dårlig

Brian

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2020
Svar fra Artur den 22. mars 2020
Thank you for your rating. We would love to hear from you about what we could improve upon.

8/10 – Bra

Frank

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fint hotel til lavpris.
Med toget enten fera Glasgow eller lufthavnen, rammer man Hub Hotel, direkte overfor Haymarket station. Ligger dejligt bekvemt rent transportmæssigt, og da byen er lille kan man uden problemer gå til de største seværdigheder. Personalet var venlige og imødekommende særligt da jeg havde migræne ved ankomsten sørgede de for hurtigt ekspedition så jeg kunne komme op at hvile. Selve værelset er fint til prisen, dog er både min søn og jeg brede danske mænd, der vanskeligt kan ligge i en halvanden mandsseng med deledyne.
Bodde her 2 netter i februar 2020
Svar fra Artur den 2. mars 2020
Tak for din anmeldelse. Vi er meget glade for at høre, at du kunne lide vores hotel og vores personale. Vi ser frem til at byde dig velkommen igen i fremtiden.

10/10 – Utmerket

Jean-François

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bon séjour
Bon accueil mais chambres trop petites. Pas de volets pour une chambre dans le noire, juste des rideaux occultants.
Bodde her 3 netter i februar 2020
Svar fra Artur den 2. mars 2020
Merci pour votre avis. Nous sommes heureux d'apprendre que vous avez aimé notre réception. Je suis désolé d'apprendre que la pièce était trop petite pour vous. Nous nous réjouissons de vous accueillir à nouveau à l'avenir.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Bodde her 2 netter i februar 2020
Svar fra Artur den 29. feb. 2020
Thank you for your rating.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2020
Svar fra Artur den 29. feb. 2020
Thank you for your rating.

8/10 – Bra

helle

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value for money. Great location
Bodde her 5 netter i februar 2020
Svar fra Artur den 28. feb. 2020
Thank you for your review. We're glad to hear that you found us to be great value for money, and that our location was great for you. We look forward to welcoming you again in the future.

6/10 – Grei

Alex og Chicago, IL

Reiste med partner
Likte: Renhold og personale og service
Some of the worst hotel beds we have ever stayed on. Felt like lying done on wooden pallets.
Bodde her 3 netter i februar 2020
Svar fra Artur den 24. feb. 2020
Thank you for your feedback. I'm very sorry to hear that you didn't have a good nights sleep at our hotel. The mattresses which we use are Hypnos mattresses, they're firmer as that's healthier for the spine, but had we been notified that this wasn't to your liking, we would have helped straight away. We hope that you'll give us another chance and that we'll get to welcome you again in the future.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Great location, a stone's throw from Haymarket station. Friendly staff, but my room wasn't the cleanest - there were marks on the walls and some mould stains in the bathroom. Also although there was free drinking water in the room (which was a lovely touch) there weren't any kettle / tea making facilities available
Bodde her 1 natt i februar 2020
Svar fra Artur den 22. feb. 2020
Thank you for the feedback. I'm glad that our location was great for you, and that you liked our staff. I'm sorry to hear that your room wasn't cleaned up to our usual high cleanliness standard, I'll speak with the housekeeping supervisor about this. Had the reception staff been notified about this they would have moved you to a different room. We look forward to welcoming you again in the future.

10/10 – Utmerket

Shelana

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020
Svar fra Artur den 17. feb. 2020
Thank you for your rating.

8/10 – Bra

Steven h

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and compact.
Location was spot on. Went for the Rugby and was easy walking distance to murrayfield stadium, likewise the other direction to princess street. Room was clean but nothing special. Rather cramped and not much in the way of hangers for clothing. No kettle. Unfortunately the weather wasn't the best and struggled to find anywhere to hang our wet clothing to dry.
Bodde her 2 netter i februar 2020
Svar fra Artur den 10. feb. 2020
Thank you for your review. We're glad to hear that you enjoyed you're stay with us, and that our location was great for you. We look forward to welcoming you again in the future.

8/10 – Bra

Graeme

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy, clean. central and very efficient checking in.
Bodde her 1 natt i februar 2020
Svar fra Sascha den 7. feb. 2020
Many thanks for your review! We're pleased to know that you enjoyed your stay with us and look forward to welcoming you back in the future.

6/10 – Grei

Samuel

Likte: Renhold, personale og service og romkomfort
It was okay. It was just that the heater was broken good service though one of the members of staff brought the protable heater from reception and let me use it.
Bodde her 3 netter i januar 2020
Svar fra Sascha den 7. feb. 2020
Many thanks for taking the time to provide your feedback. We're sorry to know that you encountered issue with the air conditioning system and will be sure to look into this but we're glad that a member of our friendly team was able to make you comfortable during your stay. We hope to have the opportunity to welcome you back in the future.

8/10 – Bra

Kuno

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra Sascha den 7. feb. 2020
Many thanks for your review! We're pleased that you enjoyed your stay with us and hope to welcome you back soon.

8/10 – Bra

Alan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value
Fantastic value for a city centre hotel. No window and contact room, but contains everything you need and is spotless.
Bodde her 1 natt i januar 2020
Svar fra Artur den 5. feb. 2020
Thank you for your feedback. I'm glad to hear that you enjoyed your stay with us. I look forward to welcoming you again in the future.

10/10 – Utmerket

C

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic location
6th stay and upgraded to window room. Great! Staff always pleasant and helpful. Great location at Haymarket for trains, buses and trams.
Bodde her 1 natt i januar 2020
Svar fra Artur den 3. feb. 2020
Thank you for your review. We're proud to be your hotel of choice in Edinburgh. We look forward to welcoming you again in the future.

8/10 – Bra

Miss Nonyelim

Bodde her 2 netter i januar 2020

6/10 – Grei

Mary og Halifax

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Very hot and noisy air conditioning in windowless room
Bodde her 1 natt i januar 2020
Svar fra Sascha den 7. feb. 2020
Many thanks for your review! We're sorry to know that you encountered difficulties with our air conditioning system. A member of our friendly team would have been happy to assist you with this at any time as we offer a 24hr reception. I hope you wouldn't be deterred from staying with us again and would be glad to welcome you back in the future.

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold
OK but not great.
The bathroom was quite dirty, lot of grime in the shower, walls were really thin so you could hear any noise any other guests made and the air conditioning sounded like a jet engine. Other than that it was good. Good location, friendly staff
Bodde her 1 natt i januar 2020
Svar fra Sascha den 7. feb. 2020
Many thanks for taking the time to provide your feedback. We're sorry to know that you encountered some issues during your stay. I will raise your comments with our housekeeping team and offer my apologies for the standard of cleanliness. I hope to have the opportunity to welcome you back in the future so that we may improve your opinion!

8/10 – Bra

Graeme

Bodde her 2 netter i januar 2020

6/10 – Grei

Annie

Forretningsreisende
Bodde her 2 netter i januar 2020
Svar fra Sascha den 31. jan. 2020
Many thanks for your review! We wish you a safe onward journey and look forward to welcoming you back soon.

6/10 – Grei

Michelle

Likte ikke: Renhold
Great location just a shame the room was dirty hairs all over the shower clumps of hair on the bedroom floor. One of the receptionists was very rude and abrupt will deffo not be staying in this hotel again
Bodde her 1 natt i januar 2020
Svar fra Artur den 26. jan. 2020
Thank you for your feedback. I'm very sorry to hear that this was your experience. I'll personally look into this as we consistently get great reviews about our cleanliness standard, and especially about our staff. I hope that you'll visit us again so that we can welcome you with the friendliness our guests are used to.

10/10 – Utmerket

L

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay at the hub
Great easy check in , staff excellent
Bodde her 1 natt i januar 2020
Svar fra Artur den 26. jan. 2020
Thank you for your review. We look forward to welcoming you again in the future.

10/10 – Utmerket

Jean

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great staff very helpfull will be back
Bodde her 2 netter i januar 2020
Svar fra Artur den 22. jan. 2020
Thank you for your review. We're glad that you enjoyed your stay with us. We look forward to welcoming you again in the future.