Frokost, lunsj og middag serveres, internasjonale retter

Anmeldelser av Courtyard by Marriott Edinburgh West

4 out of 5
Courtyard by Marriott Edinburgh West
2 Research Avenue South, Edinburgh, Scotland

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 490 av totalt 799 anmeldelser." "
Rangering på 8 − Bra. 224 av totalt 799 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 799 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 799 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 799 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Petter Georg

Bodde her 3 netter i september 2022
Svar fra Courtyard Edinburgh West den 28. sep. 2022
Good eveningThank you for your feedback. We hope you had a great stay and that your future travels bring you back.Kind regardsReception

10/10 – Utmerket

Trude

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
God komfort, kjempegod seng og hyggelig personale
Bodde her 2 netter i juli 2021
Svar fra Stephen den 2. aug. 2021
Thank you for your review, I'm delighted to hear you enjoyed your stay.

10/10 – Utmerket

YASIN

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Excellent service and hotel.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Cindy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service is amazing! Mathew was the best! He told us how to use the bus to downtown Edinburgh and the tram. He had great pub recommendations too. The only drawback is the pillows we're too hard.
Bodde her 5 netter i mai 2024
Svar fra Courtyard Edinburgh West den 21. mai 2024
Dear Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 – Utmerket

Neil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here a lot over the years, love it
Bodde her 1 natt i mai 2024
Svar fra Courtyard Edinburgh West den 17. mai 2024
Dear Neil,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor

8/10 – Bra

Jacob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quite place to live in
Bodde her 2 netter i mai 2024
Svar fra Courtyard Edinburgh West den 21. mai 2024
Dear Jacob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra Ana, Front Office Manager den 12. mai 2024
Dear John,Thank you for taking time to share your experience.Best regards,

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very clean and quiet
Bodde her 2 netter i mai 2024
Svar fra Ana, Front Office Manager den 12. mai 2024
Dear John,Thank you for sharing your experience, we appreciate it.Kind regards,

8/10 – Bra

Alan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The shower could be changed to a more powerful rainwater overhead shower .Otherwise the hotel was fantastic
Bodde her 2 netter i mai 2024
Svar fra Ana, Front Office Manager den 12. mai 2024
Dear Alan,Thank you for sharing your experience at the Courtyard Edinburgh West, we'll look into your suggestions and will ensure actions will be taken.We hope to welcome you back when the travels bring you to Edinburgh again.Kind regards,

4/10 – Dårlig

Dawn

Bodde her 1 natt i april 2024
Svar fra Courtyard Edinburgh West den 17. mai 2024
Dear Dawn,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 – Utmerket

carmine

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was great
Bodde her 2 netter i april 2024
Svar fra Ana den 27. apr. 2024
Dear Carmine,Thank you for sharing your feedback, this is very important to us.Kind regards,

8/10 – Bra

Liam

Likte ikke: Fasiliteter
Good hotel but feels a little remote and staff were efficient but could be more friendly and welcoming.
Bodde her 1 natt i april 2024
Svar fra Courtyard Edinburgh West den 26. apr. 2024
Dear Liam,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 – Bra

david

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Quick check in. Wheelchair friendly and the room was accessible. Perfectly clean and comfortable. Food was a bit over priced for what it was but ok. Bus stops close by so easy to get to the city centre.
Bodde her 2 netter i april 2024
Svar fra Courtyard Edinburgh West den 26. apr. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 – Bra

Rachel og graham

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is not near anything-petrol, food, etc., but within 5-10 minutes driving. We stayed only for one night prior to a flight. The hotel is modern and the room was spacious. My only complaint is that I do not understand the design of frosted glass doors and walls for a bathroom. The bathroom doors had inch wide openings, which leaves zero privacy. I could see the TV from the shower through the crack. A design I’ll never understand and don’t know how it caught on.
Bodde her 1 natt i april 2024
Svar fra Courtyard Edinburgh West den 14. apr. 2024
Dear William,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 – Utmerket

Douglas og Pauline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, quiet property. Easy parking and the staff went above and beyond during our stay.
Bodde her 1 natt i april 2024
Svar fra Ana den 7. apr. 2024
Dear Douglas,Thank you for choosing to stay with us.We're delighted to know succeeded your expectations! This is very important to us.We hope to welcome you back anytime soon.Kind regards,

8/10 – Bra

Yuet Yin Kimmy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was nice. clean and quiet. Prefect location and good breakfast
Bodde her 2 netter i april 2024
Svar fra Ana den 7. apr. 2024
Dear Yuet,Thank you for sharing your experience with us.We're delighted to enjoyed your stay.Kind regards,

8/10 – Bra

Bob

Bodde her 3 netter i mars 2024
Svar fra Courtyard Edinburgh West den 26. apr. 2024
Dear Bob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean, friendly staff, so quiet at nighttime. Id highly recommend this hotel.
Bodde her 1 natt i april 2024
Svar fra Ana den 7. apr. 2024
Dear Martin,Thank you for choosing to stay with us.We're delighted to know you had a great stay with us and hope to see you again at the Courtyard Edinburgh West.Kind regards,

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On my arrival I was met by Laura. She was pleasent professional and very efficient. Check in was a breeze.
Bodde her 1 natt i mars 2024
Svar fra Ana, Front Office Manager den 31. mars 2024
Dear Richard,Thank you for sharing your feedback. I'm glad you had a great experience on checking in with Laura, she will be delighted to see your feedback.We hope to see you again at the Courtyard by Marriott Edinburgh West any time soon.Kind regards,

10/10 – Utmerket

Gail

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were extremely helpful, quiet, tranquil surroundings. Will book in again.
Bodde her 1 natt i mars 2024
Svar fra Ana, Front Office Manager den 31. mars 2024
Dear Gail,Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We look forward to your future stays.Kind regards,

10/10 – Utmerket

Alan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Courtyard Edinburgh West den 26. feb. 2024
Good morning AlanThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i februar 2024
Svar fra Courtyard Edinburgh West den 20. feb. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during this stay at our hotel. We hope that your future travels bring you back to our hotel for a better experience. Kind regardsMatthew (Front Office Supervisor)

4/10 – Dårlig

Neil

Forretningsreisende
Bodde her 1 natt i februar 2024
Svar fra Courtyard Edinburgh West den 20. feb. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during this stay at our hotel. We hope that your future travels bring you back to our hotel for a better experience. Kind regardsMatthew (Front Office Supervisor)

8/10 – Bra

Lap Ming

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Courtyard Edinburgh West den 17. feb. 2024
Good morning Lap MingThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 – Bra

Donald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food not great and over priced.
Bodde her 1 natt i februar 2024
Svar fra Courtyard Edinburgh West den 16. feb. 2024
Good morning DonaldThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the inconvenience with the food during your stay. We obviously did not meet our usual standards, but this feedback will be passed on to our Food & Beverage manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Gershom

Likte: Overnattingsstedets bygg og tilstand
The room was clean and warm linen was clean and pillows smelt lovely I had a wonderful time and will definitely come again next time I’m in Edinburgh
Bodde her 1 natt i januar 2024
Svar fra Courtyard Edinburgh West den 6. feb. 2024
Good morning GershomThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Carlos

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Courtyard Edinburgh West den 30. jan. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Lynne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel and convenient
excellent as usual
Bodde her 1 natt i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 – Grei

Aneha

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Overall very clean and large room. The dinner was not good, I had a cold spongey burger that was also quite pricey. No issues with the room!
Bodde her 1 natt i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the food that you had in our restaurant, we obviously did not meet our usual standards. I will pass this feedback on to our Head Chef and our Food & Beverage Manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

2/10 – Forferdelig

Abdul-Hadi

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Two hotels - very similar names - they wouldn’t even accept relocating me to the central one !!
Bodde her 2 netter i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. Unfortunately, we work under different systems so we cannot transfer reservations between hotels. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Babur

Likte: Fasiliteter
Bodde her 1 natt i januar 2024
Svar fra Courtyard Edinburgh West den 16. jan. 2024
Good morning BaburThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Srinivasan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Courtyard Edinburgh West den 8. jan. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Erick og Guaynabo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very enjoyable stay once more, easy check in and check out. Will stay here again.
Bodde her 6 netter i desember 2023
Svar fra Courtyard Edinburgh West den 8. jan. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modern, contemporary base for exploring.
Bodde her 1 natt i desember 2023
Svar fra Courtyard Edinburgh West den 31. des. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Jane

Bodde her 1 natt i desember 2023
Svar fra Courtyard Edinburgh West den 10. des. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 – Bra

Gerard og Glasgow

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Courtyard Edinburgh West den 8. des. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 – Dårlig

Jahee

Bodde her 1 natt i november 2023
Svar fra Courtyard Edinburgh West den 5. des. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Fiona

Bodde her 1 natt i november 2023
Svar fra Courtyard Edinburgh West den 14. feb. 2024
Good morning FionaThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us, and hope your future travels bring you back soon! Kind regards Matthew (Front Office Supervisor)

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i november 2023
Svar fra Courtyard Edinburgh West den 28. nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 – Dårlig

Mathieu

Reiste med partner
Likte ikke: Renhold og personale og service
We where hoping on a quiet stay, on our arrival the room we paid for was not available. The staff told us if we wanted to change we could at any time. When we got to the room the room we where given it had dirty stains in the carpet floor and when we wanted to switch rooms they told us that it was not possible. The hotel looks great from the lobby but we where disappointed about the rest.
Bodde her 2 netter i november 2023
Svar fra Courtyard Edinburgh West den 28. nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during your stay. I will pass this feedback on to our Front Office Manager. We do hope that this hasn't affected any future travels to our hotel. Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Sally

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Courtyard Edinburgh West den 14. des. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Dylan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Holly den 22. nov. 2023
Dear Dylan, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 – Utmerket

Rita

Bodde her 1 natt i november 2023
Svar fra Holly den 22. nov. 2023
Dear Rita, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel has a modern, warm feel. The staff are fantastic. The standard king room was immaculate and spacious. The bar and restaurant area is nicely spaced giving privacy. The food and drink are reasonably priced and high quality. The breakfast is certainly worth booking. Staff will share their recomendations for things to do in the city centre. We went for the Christmas market. There was a taxi organised by the hotel to make things even more convenient. I wouldnt hesitate to book again.
Bodde her 2 netter i november 2023
Svar fra Courtyard Edinburgh West den 20. nov. 2023
Good morning Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel! Kind regards Matthew (Front Office Supervisor)

8/10 – Bra

AURORE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Parfait pour rester dans le secteur
Hôtel impeccable si vous devez aller dans le secteur. C est très rapide pour obtenir un taxi sinon. Je trouve la carte du restaurant un peu light mais très bonne. Le personnel est très aimable.
Bodde her 2 netter i november 2023
Svar fra Courtyard Edinburgh West den 12. nov. 2023
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We also hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 – Dårlig

Sean

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Disappointed
Put into a disabled room that had not been fully cleaned, used tooth brush and other rubbish in bathroom bin. Teas and coffees had not been replenished and there was no hair dryer in the room. Spoke with reception who were plesent but no apology, stating the hotel was fully book citing the reason for us being placed in a disabled room, but there after offered us a twin room which we politely declined. Overall a disappointing stay.
Bodde her 1 natt i november 2023
Svar fra Courtyard Edinburgh West den 9. nov. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for the inconvenience caused during your stay. I have passed this feedback on to our Front Office Manager who will investigate this further and respond to you in due course. Kind regardsMatthew (Front Office Supervisor)

10/10 – Utmerket

Muriel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Desk staff was very friendly and helpful. Unfortunately we thought we were booked at the Marriott Courtyard near City Centre. We were able to enjoy the city despite this.
Bodde her 1 natt i september 2023
Svar fra Courtyard Edinburgh West den 26. okt. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that our Front Desk were very friendly ad helpful. We hope that your future travels bring you back to Edinburgh!Kind regardsMatthew (Front Office Supervisor)

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is in a quiet location. Though it is far from the city, there is a bus stop just nearby the hotel, so very convenient to travel to and from the city. Small room with comfortable bed and clean bathroom. The half opened shower door causing trouble as the bathroom floor easily got very wet.
Bodde her 2 netter i oktober 2023
Svar fra Courtyard Edinburgh West den 24. okt. 2023
Good morningThank you for taking the time to leave us your feedback regarding your stay here at the Courtyard Edinburgh West. We are delighted to hear you had such an enjoyable time while staying with us in Edinburgh. I will be happy to share your feedback with our management team and we hope to welcome you back on any future travels to Edinburgh. Kind Regards, Matthew

10/10 – Utmerket

Alan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Holly den 19. okt. 2023
Dear Alan, On behalf of the entire hotel team, I want to thank you for sharing about your stay here at The Courtyard Edinburgh West. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Holly