Inngangsparti

Anmeldelser av Hilton Edinburgh Carlton

4 out of 5
Hilton Edinburgh Carlton
19 North Bridge, Edinburgh, Scotland

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 525 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 261 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 112 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 46 av totalt 1002 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Arne

Bodde her 1 natt i november 2023
Svar fra Liam Night Manager den 22. nov. 2023
Dear Arne,Thank you for the amazing 10 out of 10 review, We are delighted to see that you have enjoyed your stay with us at the Hilton Edinburgh Carlton and we hope to see you again in the near future.Kind RegardsLiamNights Manager

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Bodde en natt på Hilton. Oppholdet sto ikke helt etter forventning og pris. Dårlig med info ved innsjekk, tett sluk, harde senger. Den høye prisen inkluderte heller ikke frokost som jeg ikke var klar over før utsjekk. Alt for dyr og dårlig frokost. Betjeningen i skranken var hyggelige.
Bodde her 1 natt i juni 2022
Svar fra Heather den 27. juni 2022
Thank you for your feedback. This will be reviewed with the department heads for action within their departments.

8/10 – Bra

Tonje

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Nice, but horrible beds
Very nice hotel with good size rooms, but the beds are utterly horrible. The beds are so hard it's like sleeping on the floor. If that's your thing, than it's a great hotel.
Bodde her 2 netter i februar 2022
Svar fra Damien den 25. mars 2022
Dear Tonje Many thanks for your recent stay at the hotel. I am sorry to read that you did not enjoy our beds - we are very much often complemented on guests getting a good night sleep We do hope that you will consider to use us again

8/10 – Bra

Peter

Reiste med familie
Likte: Renhold og personale og service
Good hotel, but excellent service (kodus to staff!). Facilities somewhat worn. Air quality in room poor. Location very good.
Bodde her 4 netter i november 2021
Svar fra Heather den 22. nov. 2021
Thank you for the great feedback Peter, the team will be delighted to see their hardwork recognised. Your feedback regarding facilites will be shared with the management team for review. We hope to welcome you again soon.

6/10 – Grei

Frode

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Flott beliggenhet men preget av corona tid. restaurant stengt og veldig lite utvalg i baren. Hyggelig og hjelpsom resepsjon valgte et av de mange kafé i nærheten for deilig frokost.
Bodde her 2 netter i september 2020
Svar fra Albert Martin den 20. sep. 2020
Dear Frode, Thank you very much for taking the time to share your experience with us. We are happy you had a good stay. We look forward to welcoming you back again soon, and hopefully, the restaurant will be open in the not too distant future. Kind Regards,

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ren rom med gode senger God plass. Fin frokost med godt utvalg.
Bodde her 1 natt i februar 2020
Svar fra Albert Martin den 13. feb. 2020
Dear guest, Thanks for taking the time to give us some feedback abut your stay. We hope we can welcome you back soon. Kind regards,

10/10 – Utmerket

Ole Martin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Julebordstur Edinburgh
Flott hotell. Bra service. Men litt kaldt
Bodde her 2 netter i desember 2019
Svar fra Albert Martin den 10. des. 2019
Dear Ole Martin, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards,

8/10 – Bra

Vivi

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
4 damer
Ikke mye å utsette, veldig god beliggenhet. Vi var 4 som delte rom og måtte be om 2 ekstra dyner, glass. Daglig måtte vi be om toalettrull, kaffe, te, handkler. Det virket som om de ikke visste antall gjester på rommet! Resepsjonen var svært serviceminded.
Bodde her 5 netter i oktober 2019
Svar fra Albert Martin den 30. okt. 2019
Dear Vivi, Thank you for taking the time to share your experience with us. I am glad to hear that reception were helpful and I hope you had a lovely time in Edinburgh. We hope we can welcome you back soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott beliggenhet og god frokost.
Bodde her 2 netter i august 2019
Svar fra Albert Martin den 16. aug. 2019
Dear guest, We are delighted with your feedback, thanks for sharing it and for choosing us in your visit to Edinburgh. We look forward to welcoming you back soon. Kind regards,

10/10 – Utmerket

Kim Viktoria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time, staff was very friendly! My daughter makes me say that she loved the shampoo and conditioner.
Bodde her 3 netter i april 2024
Svar fra Liam Night Manager den 11. mai 2024
Dear Kim Viktoria,Thank you for the wonderful review! We're thrilled to hear you had a great time and enjoyed our friendly staff. We're delighted your daughter loved the shampoo and conditioner too! Looking forward to welcoming you back soon.Kind Regards,LiamNight Manager

8/10 – Bra

Steve

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel has construction on the outside which is a pain. Some reo inside as well means the place is not very presentable. We only stayed one night.
Bodde her 1 natt i mai 2024
Svar fra Liam Night Manager den 8. mai 2024
Dear Steve,Thank you for your feedback. We apologize for any inconvenience caused by the construction and renovations. We appreciate your understanding and hope you'll consider staying with us again in the future.Kind Regards,LiamNight Manager

8/10 – Bra

Lilia

Likte: Renhold, personale og service og fasiliteter
The building is dated but the location is great!
Bodde her 6 netter i april 2024
Svar fra Liam Night Manager den 7. mai 2024
Dear Lilia,Thank you for your positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

10/10 – Utmerket

Ahmed

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Mohamed, Assistant Night Manager den 5. mai 2024
Dear Ahmed,Thank you for your feedback! We appreciate your review and will use it to improve our services. We hope to welcome you back for a better experience in the future.Kind Regards,

10/10 – Utmerket

Mollie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location. The restaurant inside the hotel was very nice. The room was spacious. The front desk was very nice
Bodde her 2 netter i april 2024
Svar fra Liam Night Manager den 1. mai 2024
Dear Mollie,Thank you for your kind words! We're thrilled you enjoyed our prime location, spacious rooms, and our restaurant. Our front desk team is always here to assist. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

10/10 – Utmerket

Heather

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Great hotel. Very clean
Bodde her 1 natt i april 2024
Svar fra Liam Night Manager den 30. apr. 2024
Dear Heather,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Maintaining cleanliness is a top priority, and we're thrilled that it contributed to your positive experience. We hope to welcome you back again soon!Kind Regards,LiamNight Manager

10/10 – Utmerket

Stephanie

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is difficult to reach from the train station due to construction, which also caused a lot of noise during the day and made it difficult for taxis to pick us up. However, the hotel staff went out of their way to help with everything and the location so close to the royal mile is amazing.
Bodde her 3 netter i april 2024
Svar fra Liam Night Manager den 1. mai 2024
Dear Stephanie,Thank you for your feedback! We appreciate your understanding regarding the construction noise. Delighted to hear our team provided exceptional service. We're glad you enjoyed our prime location near the Royal Mile. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

8/10 – Bra

Peter

Likte: Renhold
Bodde her 2 netter i april 2024
Svar fra Mohamed, Assistant Night Manager den 27. apr. 2024
Dear Peter,Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards

10/10 – Utmerket

Franny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location - convenient and accessible to many attractions. The staff were very friendly and extremely helpful. Even though the location is in the city centre, the rooms are very quiet. Definitely recommend this hotel.
Bodde her 2 netter i april 2024
Svar fra Mohamed, Assistant Night Manager den 24. apr. 2024
Dear Franny,Thank you for your feedback! We're thrilled to hear you enjoyed our convenient location, friendly staff, and peaceful rooms. It's wonderful to know you had a great experience with us. We appreciate your recommendation and hope to welcome you back soon!Kind Regards,

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was perfect for us, father and son touring Scotland. And modern. Staff was excellent, cheerful, helpful. Breakfast was abundant, in a bright beautiful room. Impressive place.
Bodde her 3 netter i april 2024
Svar fra Liam Night Manager den 22. apr. 2024
Dear Richard,Thank you for your wonderful review! We're delighted to hear that you and your son enjoyed your stay with us while touring Scotland. Our team takes great pride in providing excellent service, and it's always a pleasure to hear when our guests appreciate it. We're glad you found our rooms modern and comfortable, and that you enjoyed our abundant breakfast in our bright and beautiful dining area. We hope to welcome you back again soon for another impressive stay!Kind Regards,LiamNight Manager

10/10 – Utmerket

FRANCIS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel idéalement placé pour la visite du centre ville. On a adoré
Bodde her 4 netter i april 2024
Svar fra Liam Night Manager den 21. apr. 2024
Dear Francis,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel's central location. We aim to provide a convenient and comfortable experience for all our guests. Looking forward to welcoming you back soon! Kind Regards,LiamNight Manager

8/10 – Bra

shahad

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very helpful and friendly. Beds very comfortable and room service /breakfast v good
Bodde her 1 natt i april 2024
Svar fra Liam Night Manager den 21. apr. 2024
Dear Shahad,Thank you for your kind words! We're thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our comfortable beds and room service/breakfast offerings. We look forward to welcoming you back soon for another great stay!Kind Regards,LiamNight Manager

8/10 – Bra

Laura

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were really lovely. Breakfast had a fantastic selection. Room was comfortable and location excellent would stay again. Thank you b
Bodde her 2 netter i april 2024
Svar fra Mohamed, Assistant Night Manager den 14. apr. 2024
Dear Laura,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, from the comfortable room to our fantastic breakfast selection. Our team strives to provide exceptional service, and we look forward to welcoming you back soon.

10/10 – Utmerket

Jackie

The location was excellent
Bodde her 2 netter i april 2024
Svar fra Liam Night Manager den 11. apr. 2024
Dear Jackie,Thank you for your kind words! We're thrilled to hear you enjoyed our excellent location. We strive to provide top-notch service and are delighted it met your expectations. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

8/10 – Bra

Jonathan

Bodde her 3 netter i april 2024
Svar fra Mohamed, Assistant Night Manager den 25. apr. 2024
Dear Jonathan, Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards.

8/10 – Bra

Tong

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location is perfect. Room is big.
Bodde her 3 netter i mars 2024
Svar fra Liam Night Manager den 4. apr. 2024
Dear Tong,Thank you for your feedback! We're thrilled to hear you enjoyed our perfect location and spacious rooms. Your satisfaction is our priority. We look forward to welcoming you back soon for an even better experience.Kind Regards,LiamNight Manager

6/10 – Grei

Jonathan

Reiste med familie og små barn
The hotel was clean and room sizes are good. Reduced lift service during stay and smelt in the lobby of smoke which puts you off staying. Location was central and good access to transport
Bodde her 2 netter i mars 2024
Svar fra Liam Night Manager den 3. apr. 2024
Dear Jonathan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and appreciated the spacious room sizes. We apologize for any inconvenience caused by the reduced lift service during your stay. Rest assured, we are actively addressing this issue to improve guest experience. Regarding the smell of smoke in the lobby, we are taking steps to enforce our non-smoking policy more rigorously. We're pleased you found our central location convenient for accessing transportation. We hope to have the opportunity to welcome you back and provide an even better experience.Kind Regards,LiamNight Manager

10/10 – Utmerket

Doran

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The position is perfect for many GetypurGuide tpurs cause its all in the reach of 10 - 15 minutes per foot.
Bodde her 4 netter i mars 2024
Svar fra Mohamed, Assistant Night Manager den 31. mars 2024
Dear Doran, Thank you for appreciating our convenient location! We're thrilled to hear that it's well-suited for your Get Your Guide tours, with everything within a 10 to 15-minute walk. We aim to provide our guests with easy access to all the attractions. Looking forward to welcoming you back soon!

10/10 – Utmerket

Francisco Javier

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buena ubicación para visitas y tours
Bodde her 1 natt i mars 2024
Svar fra Liam Night Manager den 28. mars 2024
Dear Francisco Javier,Thank you for your kind review! We're delighted to hear that you found our hotel's location convenient for your visits and tours. We strive to offer our guests a comfortable and convenient stay, and we're thrilled to have met your expectations. We look forward to welcoming you back again soon!Kind Regards,LiamNight Manager

10/10 – Utmerket

Rodney

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The location of hotel was great as were the staff. Under renovations at the moment so not as quiet that way
Bodde her 2 netter i mars 2024
Svar fra Liam Night Manager den 27. mars 2024
Dear Rodney,Thank you for your positive review and for highlighting our great location and staff! We appreciate your understanding regarding the renovations causing some noise. We're working hard to enhance our facilities and ensure a better experience for our guests. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

10/10 – Utmerket

Jan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Liam Night Manager den 18. mars 2024
Dear Jan,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. It's always our goal to provide exceptional service and exceed our guests' expectations. We hope to have the pleasure of welcoming you back soon! Kind Regards,LiamNight Manager

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central,
Bodde her 2 netter i mars 2024
Svar fra Liam Night Manager den 17. mars 2024
Dear Mark,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear you enjoyed your experience overall. We appreciate your support and look forward to welcoming you back soon!Kind Regards,LiamNight Manager

6/10 – Grei

KENNETH

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was repairing a room 2 doors from my room, started drilling @7:45am Got charged for 2 breakfasts that we didn’t have On checkout requested a email on expenses which was not received
Bodde her 4 netter i mars 2024
Svar fra Mohamed, Assistant Night Manager den 16. mars 2024
Dear Kenneth, We apologize for the inconvenience caused by the early morning repairs and the billing discrepancy regarding breakfasts. Your feedback is crucial, and we're addressing these issues internally to ensure a more seamless experience. And regarding the billing issue as you booked through third party Expedia should have send the room bill to your e-mail . Thank you for bringing these matters to our attention.

10/10 – Utmerket

Joanne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
perfect location. helpful, polite,KIND staff. beautiful rooms.
Bodde her 3 netter i februar 2024
Svar fra Liam Night Manager den 4. mars 2024
Dear Joanne,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you found our location perfect, our staff helpful and polite, and our rooms beautiful. We appreciate your kind words and hope to welcome you back soon!Kind Regards,LiamNight Manager

8/10 – Bra

Cristian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect area, you can reach any place on the town
Bodde her 2 netter i mars 2024
Svar fra Liam Night Manager den 3. mars 2024
Dear Cristian,Thank you for your positive review! We're thrilled to hear that you enjoyed our convenient location. It's our pleasure to provide a perfect area for easy access to all the town has to offer. We look forward to welcoming you back on your next visit.Kind Regards,LiamNight Manager

10/10 – Utmerket

Thomas

Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 24. mars 2024
Dear Thomas,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure every guest's comfort and satisfaction, and we're delighted to know we hit the mark for you. If you ever find yourself in the area again, we'd love to welcome you back.Kind Regards,Liam Night Manager

8/10 – Bra

??

Bodde her 2 netter i februar 2024
Svar fra Liam Night Manager den 20. mars 2024
Dear ??,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall! If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,LiamNight Manager

8/10 – Bra

Clare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable hotel with good bathroom and facilities. However the decor was very bland and the pictures in the walls were awful.
Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 23. feb. 2024
Dear Clare,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel comfortable with good bathroom facilities. We appreciate your input on the decor and artwork, and we'll certainly take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay.Kind Regards,LiamNight Manager

8/10 – Bra

Lisa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were super friendly and helpful! Close to the Royal Mile. Take the St.Andrew Square tram stop to make the short 10 minute walk to the hotel.
Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear Lisa,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

8/10 – Bra

Leighann

Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear Leighann,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

8/10 – Bra

P

Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear P,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

10/10 – Utmerket

Louise

Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear Louise,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

2/10 – Forferdelig

Henrik

Bodde her 3 netter i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear Henrik,Thank you for taking the time to share your feedback. We're disappointed to hear that your experience fell short of expectations. Your input is valuable to us, and we will use it to address areas for improvement. We hope to have the opportunity to welcome you back and provide a better stay in the future.Kind Regards,LiamNight Manager

6/10 – Grei

John

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Was In a nice place good for the markets
Bodde her 1 natt i desember 2023
Svar fra Mohamed, Assistant Night Manager den 17. feb. 2024
Dear John, Thank you for your kind words! We're delighted you enjoyed our location and rooms.Best Regards,

10/10 – Utmerket

Lynne

Bodde her 2 netter i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear Lynne,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

10/10 – Utmerket

Gareth

Bodde her 1 natt i februar 2024
Svar fra Liam Night Manager den 20. feb. 2024
Dear Gareth,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

10/10 – Utmerket

Rola

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and outstanding rooms.
Bodde her 1 natt i februar 2024
Svar fra Mohamed, Assistant Night Manager den 17. feb. 2024
Dear Rola, Thank you for your kind words! We're delighted you enjoyed our location and rooms.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a wonderful stay at the Hilton Carlton hotel. The staff were all exceedingly friendly and went out of their way to make our stay highly pleasurable. The gentleman at reception who greeted us when we arrived in particular. Thank you for a wonderful time in your hotel.
Bodde her 1 natt i februar 2024
Svar fra Mohamed, Assistant Night Manager den 12. feb. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at the Hilton Carlton hotel. Our team takes great pride in providing exceptional service, and it's wonderful to know that our efforts made your experience highly pleasurable. We look forward to welcoming you back soon!

8/10 – Bra

Billy

Bodde her 2 netter i februar 2024
Svar fra Liam Night Manager den 8. feb. 2024
Dear Billy,Thank you for choosing our hotel and taking the time to share your feedback. We're thrilled to hear you enjoyed your stay, and we appreciate your rating of 8 out of 10. We look forward to welcoming you back soon for an even better experience.Kind Regards,LiamNight Manager

10/10 – Utmerket

Peter

Bodde her 2 netter i februar 2024
Svar fra Liam Night Manager den 5. feb. 2024
Dear Peter,Thank you for your fantastic 10 out of 10 review! We're thrilled to hear that you had a wonderful experience at our hotel. Your feedback means the world to us, and we look forward to welcoming you back for another outstanding stay.Kind Regards,LiamNight Manager

2/10 – Forferdelig

JUNGHYUN

Bodde her 1 natt i januar 2024
Svar fra Liam Night Manager den 2. feb. 2024
Dear Junghyun,Thank you for sharing your feedback. We appreciate your input and apologize for falling short of your expectations. Please feel free to reach out to our management team directly so we can better understand your concerns and work towards improvement.Kind Regards,Night ManagerLiam