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Anmeldelser av Pocono Palace Resort

3.5 out of 5
Pocono Palace Resort
206 Marquis Road, East Stroudsburg, PA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 515 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 245 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 79 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 63 av totalt 1000 anmeldelser." "

8,2/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Unique

Bodde her 3 netter i april 2024

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

8/10 – Bra

Rajesh

Reiste med familie
Likte: Personale og service
the room was spacious but needs lot of upgrades/maintenance. The carpet needs to be replaced. The TVs need to be upgraded.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Yisel og Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marielis

Bodde her 1 natt i april 2024

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It was relaxing
Bodde her 3 netter i april 2024

10/10 – Utmerket

Cassandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Larry

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
It’s closing its doors in two weeks! New owners will use this property as a spiritual and wellness retreat. They’ll need to nuke the rooms, as the 70’s originals are falling apart. Was a nice getaway, despite the rooms falling apart.
Bodde her 1 natt i april 2024

8/10 – Bra

Colleen

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We have always wanted to go to the Pocono's and life just became so busy with work and kids. I finally booked for my husband's 60th birthday, yes 60th it. We really enjoyed ourselves but also learned that they were closing very soon. This did play a role on the staff and we found some were negative because of that. The rooms were beautiful however, you could see the wear on them as well. I believe that there was a time when this place was completely amazing. I'm really sad that they are closing.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ashley

Bodde her 1 natt i april 2024

10/10 – Utmerket

Andrew

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

10/10 – Utmerket

reina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy trankila y relajante
Bodde her 1 natt i april 2024

8/10 – Bra

Idian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There is not water activity, but the place is okay
Bodde her 1 natt i april 2024

10/10 – Utmerket

Sujeiry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve heard about this Pocono palace and wanted to give it a try so my husband and I booked to stay just for one night and we’ve really enjoyed ourselves.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Magdalena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love this property! This is our 5th visit and we still have great things to say. We are very sad that this location at Pocono Palace will no longer exist. Very sad about this situation. Staff is great, rooms are great. Even when there has been small issues, the staff is always very accommodating.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Mohammed

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s good please
Bodde her 2 netter i april 2024

10/10 – Utmerket

antonio og bowie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entire staff at this property were outgoing and helpful in every way. Everything was quality from the staff, the food down to the bath tissue.
Bodde her 2 netter i april 2024

8/10 – Bra

Nicholas

Likte: Personale og service
Bodde her 1 natt i april 2024

10/10 – Utmerket

William

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I think my wife I honestly cant say enough nice things about this place. Cannot wait to go back. Everything here is very romantic and focuses around engaging you as a couple. 16 years of marriage and this place made is feel like we were on our honeymoon again.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i april 2024

10/10 – Utmerket

Aida

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

LaKecia

Likte: Personale og service
Lisa, the general manager was awesome. The property is closing May 1, 2024!
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Gandy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Brad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Arletis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encanto todo Perfecto una joven llamará thasa buena persona
Bodde her 2 netter i april 2024

10/10 – Utmerket

Oscar

Likte: Renhold og personale og service
Perfecto
Bodde her 2 netter i april 2024

8/10 – Bra

Abigail

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

8/10 – Bra

Antonnette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was nice and all but didn't like the fact that it was my birthday and not even a decor in the room
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Tamara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Palace resort was perfect for our honeymoon. The room, the service, the staff, all were perfect & polite. The atmosphere was very inviting
Bodde her 3 netter i mars 2024

8/10 – Bra

Melanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was amazing but we were not able to use the champagne tower because the hot water wasn’t running Other than that 5 stars
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Christin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceeded my expectations in every way
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love it
Bodde her 1 natt i mars 2024
Svar fra General Manager den 4. apr. 2024
Hi Pamela,Thank you for choosing Pocono Palace Resort and for your kind words. We are delighted that you enjoyed your visit. It was our pleasure to host you, and we hope to see you again in the future!Warm Regards,Pocono Palace Management Team

10/10 – Utmerket

Laura

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Erik

Reiste med partner
Likte: Personale og service
Bed sinks in , wake up with lower back pain
Bodde her 3 netter i mars 2024
Svar fra General Manager den 1. apr. 2024
Hi Erik,Thank you for sharing your experience. We apologize for any issues with the beds, and we hope to welcome you to one of our sister properties in the near future.Warm Regards,Pocono Palace Management Team

10/10 – Utmerket

Kateryn og Mont Alto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We just love it and of course we came back
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Dear Kateryn,We are thrilled that you enjoyed your stay with us. Your five-star review is greatly appreciated, and we look forward to seeing you again!Warm Regards,Pocono Palace Management Team

8/10 – Bra

Stephen

Reiste med partner
Likte: Personale og service og fasiliteter
Faucet in jacuzzi tub dripped all night
Bodde her 1 natt i mars 2024
Svar fra General Manager den 28. mars 2024
Dear Stephen,We're glad you had a comfortable stay overall at Pocono Palace Resort. However, we're disappointed to hear about the dripping faucet. Your satisfaction is our priority, and our Maintenance Manager will promptly address this issue. That said, it was a pleasure to welcome you, and we look forward to having you back for an even better experience.Warm Regards,Pocono Palace Management Team

10/10 – Utmerket

Jocelyn

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Anne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
He proposed on this trip, everything was amazing!!
Bodde her 2 netter i mars 2024
Svar fra General Manager den 28. mars 2024
Hello Anne,We're delighted by your excellent review of Pocono Palace Resort! Congratulations on your engagement, and it was our pleasure to make the proposal a special moment. Thank you for choosing to stay with us and we hope you'll return!Warm Regards,Pocono Palace Management Team

8/10 – Bra

Elizabeth

Likte: Renhold
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Farshid

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

Larry

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Everything was amazing. The room was a little out dated. Speakers were blown still has DVD players in room that didn’t work. Could use a little updating on the rooms. Everything else was awesome.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 21. mars 2024
Hi Larry,It was such a pleasure to welcome you to Pocono Palace Resort! We're delighted you had a great time with us. Your concerns about our accommodations will be shared with our Maintenance and Resort Managers for further consideration. Thank you for your review, and we wish you safe travels!Warm Regards,Pocono Palace Management Team

8/10 – Bra

Brandon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Dreyson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me encanta
Bodde her 1 natt i mars 2024
Svar fra General Manager den 21. mars 2024
Hello Dreyson,We're proud to receive your outstanding review of Pocono Palace Resort! It's wonderful that you loved staying with us. Thank you for your kind praise and we hope you'll come back. Warm Regards,Pocono Palace Management Team

8/10 – Bra

Elisa og Abilene

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
I really loved it here. It reminded me of the resort from dirty dancing. I liked our room. I think the rooms need an update tho but very nice.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 19. mars 2024
Hi Elisa,Thank you for choosing Pocono Palace Resort. We're glad you enjoyed our vibe and will pass your concerns on to our Resort Manager here at the property. It would be our pleasure to welcome you back in the future for another highly-rated experience; until next time!Warm Regards,Pocono Palace Management Team

8/10 – Bra

OLOLADE

Reiste med partner
Likte: Renhold og fasiliteter
They need renovation, outside the rioms looks ugly. The interior looks good and the staff are professionals.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 18. mars 2024
Hi Ololade,Thank you for your honest review. It was a pleasure having you stay with us recently at Pocono Palace Resort. While we're delighted our hospitable team left a memorable impression on you, we regret any concerns with the outer appearance of our resort. Your feedback will be shared with our Resort Manager for further consideration. Take care, and we wish you safe travels!Warm Regards,Pocono Palace Management Team

4/10 – Dårlig

Geralda

Reiste med partner
Nothing was Good front desk receptionist was rude no one can give you an explanation when needed My room was dirty furniture was broken Jacuzzi was so dirty filthy you don’t want to see to pick up germs Food was terrible definitely they need to fired the cook It’s was a waste of time and money
Bodde her 2 netter i mars 2024
Svar fra General Manager den 18. mars 2024
Dear Geralda,Thank you for sharing your feedback. We're genuinely concerned about the issues you've outlined, from the front desk interaction to your dining experience. Please be assured that your comments are taken seriously, and our General Manager will be addressing each point to improve. We hope to have another chance to provide you with the quality stay you expect and deserve.Warm Regards,Pocono Palace Management Team

10/10 – Utmerket

Audrea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Rasheedah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

10/10 – Utmerket

evis

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We come here every year it’s sad they are closing hope the other resorts they have are up to started like pocono palace I love this place
Bodde her 2 netter i mars 2024
Svar fra General Manager den 14. mars 2024
Hi Evis,Thank you for your kind words. We're glad you always enjoyed staying with us each year, and you will certainly be missed. We hope you will enjoy our sister properties even more. Thanks again, and we wish you well!Warm Regards,Pocono Palace Management Team