Hoteller i East St. Louis

«Friendly staff, not far from the city. I would definitely stay there again!»

«Left over food in the refrigerator. Property was run down. Pool looked gross. Tv did not work. Most employees could have cared less about customer service.»

«We had an extremely disappointing and concerning experience at this hotel. During our stay, items were taken from our room by the cleaning person, and it was clear that she also had gone through our personal belongings. This is not just unacceptable—it’s a serious violation of trust and basic safety. When we reported it, the manager, Sheila, initially appeared sympathetic and assured us she would make it right, including refunding one night to compensate for the situation and the missing ...

«The very best part of our stay was the front desk. She was so kind and super helpful. Wonderful asset for the property! The property itself was fine though they do need to update some things and our room had an ant problem. It was underwhelming and the floor felt a bit sticky.»

«Parking was great, quite a few entrances but all key card access only which is very comforting for safety, the staff was very helpful and accommodating, we had a friend who has medical problems and they were able to give us a room close to his in case of an emergency without any hassle and breakfast was hot and delicious, we loved the waffles and breakfast potatoes. »

«Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful»

«Pool didn’t work and hasn’t for over a year, no gym, breakfast was bagels, apples, cereal. 👎, the tv had been keyed to heck and so had the floor. »

«The hotel is dingy. Makeshift. Noisy at times. It’s as clean as it could be given its condition. However, the employees were very nice and did their best to be accommodating.»

«This place is a dump. It's dirty. It's smelly. There are cigarette burns holes in basically every surface. But its cheap.»

«Stayed one night with family and had a good overall experience. The property was clean, though it hasn’t been recently upgraded. Breakfast buffet was decent. The location is convenient—about 15 minutes from the Gateway Arch in St. Louis and close to I-55—with free parking available. One inconvenience was the room key card repeatedly getting deactivated, requiring multiple trips to the front desk.»

«Clean»

«Filthy, old, poorly maintained facility.»

«Great view. Elevators never worked but once. Crave meal had out of date chip and what seemed like day old sandwich.»

«We had a great stay at Live! We stayed Friday—Sunday on a non-game weekend. Our room overlooked the Village and on Friday night there was a DJ and music playing until midnight. This was a very cool room and a fun atmosphere; however we have a young child so it was not ideal for bedtime. Thankfully the weather was colder on Saturday night so there weren’t any festivities. It was a great atmosphere, just be aware in case you have little ones that you may want a room with less of a view. We had ...

«We arrived at 2:50 and our room wasn't ready until 4 pm. We stayed in the lobby and there were other guests waiting for their rooms. Apparently, they were short on staff. We also selected a king bed and the room had 2. Other than that, the desk staff was very nice and accommodating. It was a good area with walkable restaurants.»