Hoteller i East Louisville

«Very nice staff and room was a good size for kids to have extra space. »

«I want to start this off by saying the hotel was very nice, breakfast was great and the staff were very kind. We picked this hotel because it looked to be in a nice area with a lot of things to do and it looked safe. Our vehicle and multiple others were broken into while staying and the hotel does not have surveillance cameras on the parking lot. What happened to our car was not the hotel’s fault and they were very helpful, but the lack of security was concerning. »

«Nice property with kind check in staff. Very close to 64 exit, restaurants, shopping.»

«Fantastic staff, very clean!! »

«I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date ...

«It was great! »

«Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. »

«Evan had incredible customer service. Would stay there again. Room was nice and roomy for a big family of 5. »

«Clean room. Pool was open.»

«Love this property when in town »

«Everything was clean and as expected. It’s been around awhile so some wear and tear is expected as well. The HVAC system was really loud. »

«pool wasnt very warm, hotel smelled of smoke and perfume to cover it up, room was not clean when checked in. pull out couch mattress was flat as a pancake.»

«Room was clean and spacious. Lighting in bathroom could be better. Front desk staff were very pleasant.»

«You get what you pay for»

«Hotellet bar preg av høy standar med trivelige og rene rom. Flott skjermet uteområdet med basseng og koselige sittegrupper ute hvor man kunne nyte kvelden med øl/vin kjøpt fra enten baren eller minimarkedet på hotellet. Hotellet ligger nær gode spisesteder, alt fra fastfood til restauranter. Kort avstand til shoppingsentre. Grei avstand inn til sentrum. Anbefales!»

«The staff was friendly and the room itself was clean and well-maintained, but I was incredibly disappointed by the lack of modern amenities. In 2026, I expect to be able to use streaming apps on the TV, but there was no WiFi or internet connectivity available for them. It’s hard to recommend a stay here until they catch up with the times and provide basic digital access.»

«Clean room and Friendly staff »

«This property is not maintained very well. The elevator seems very old, makes strange noises and has an electric or oil type of smell on the third floor. The first room we were given had a dirty bathroom and the lights didn’t work. Most of the complimentary breakfast was gone when we got there (an hour before it ended).»

«Not really »

«Tv did not work»