Hoteller i East Jordan

«When I booked this hotel it was an AmericInn, however when I arrived it was changed to a Quality Inn with no prior indication. I did receive calls from Windham but they never left a message to identify the change prior to my check in. The building did not have any address on it to help identify it as the hotel we needed to be at. Otherwise, it was a very clean hotel. The staff did their best with what appeared to be a new system. The breakfast was very nice and had several options. I would go ...

«The room was absolutely disgusting- sheets/ bed skirts were stained and dirty. There was a hair tie still within the sheets (so guessing bedding didn’t get changed) and when we asked to switch rooms, the owner/manager asked why we were “checking the mattress”. Also they had the door to outside taped up so it wouldn’t latch, allowing anyone access to the building. Save yourself the trouble and book elsewhere! »

«the carpet was a bit of a tripping hazard and worn»

«Easy checking in And friendly staff»

«Our toilet was not cleaned. The bowl was still dirty. The young lady running the breakfast buffet was not very helpful when we needed supplies, she was very slow at refilling the food. Other than that it was a nice stay.»

«Bathroom sink water wouldn’t get hot.»

«A very clean and modern hotel. The room was spacious. Everything seemed new. The staff were always polite and helpful. I will definitely stay there again the next time I am in Gaylord.»

«The rooms are very spacious and offer a kitchenette with a microwave, mini fridge and sink. The ski area is fantastic! The only negative is the outdated pool. The inside part, since it continues to the outside, is very worn down and claustrophobic!»

«it was fine»

«Will stay here again»

«We enjoyed our comfortable, clean, and quiet room in this beautiful hotel. The location is great for walking around downtown, and the view from the restaurant is wonderful, as was the breakfast!»

«This place cares. They don’t serve powdered eggs. They crack the eggs themselves. They take pride. It is family owned and operated!!! It’s like your mom is the host»

«Breakfast was a little lacking but staff was friendly and rooms were clean. They’re renovating the first floor right now so it’ll be all updated soon»

«Staff were good about communicating and helping with a late check in time.»

«Good»

«The staff went above and beyond.»

«Booked our hotel specifically for the hot tub/pool, which turns out was waiting on an inspection and was closed during our stay. Very frustrating, but out of the staff’s control. What is under their control is how they treat guests. Woke up the first morning of our stay, and was very much looking forward to a hot shower.. only to find the water didn’t get much above lukewarm. Went to the lobby to get extra towels for my partner and ask if the water was just a problem with our room, or a known ...

«We chose a bay view room and the window was very dirty and also the pillows were very uncomfortable. Had a drs appointment first thing in the morning went to use the shower and could not figure out how to get the shower to work and shower head was very dirty.»

«Room was very clean and the staff was quite responsive to our questions/needs. It's an older, nostalgic, roadside inn. The motel does show it's age but served our needs for a close room to sleep in near an event we participated in. New owners are doing some work to fix it up. »