Hoteller i East End

«The staff was very friendly and the hotel room was very clean!»

«Hotel was under construction in the main floor areas. This was not noted on website when I booked the hotel. We arrived after 8pm and workers ere still working, Hanging pictures and laying flooring. Room was ok, clean but not newly renovated. Breakfast was minimal (egg bites, bagels, and waffles). Hotel put an extra $100 hold/charge on my credit card for incidentals. I didn’t realize until I checked my credit card the next day. I called the hotel and asked about the charge. She said they had ...

«Great customer service»

«Room was clean and spacious.»

«Closed down breakfast early , but overall it was good»

«The place was nice the Room was very clean. The breackfast was not very good.»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«We stopped after a long day and were pleasantly surprised to find they had dinner/appetizers available at no charge for guests. The pool was great and the room was incredibly clean! The staff was very friendly and welcoming»

«Lots of broken things in the room. Breakfast wasn’t ready til 7:30 and staff seemed annoyed when asked anything»

«Location was great»

«Everything was great!»

«Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing»

«Very clean and smelled great. Everyone was friendly»

«Very tacky to charge a $5. Fee to park. Include in room price if necessary. There is a good amount of parking spaces available.»

«A bit overpriced for what is offered, especially given it's an airport hotel. The rooms could use some updating, but they were relatively clean and the air conditioning was good. Front desk was helpful. One last thing but parking should be free, that is a bit ridiculous to charge $10 per day»

«The room’s were excellent and the staff was great.»

«I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong.»