Hoteller i East Alton

«The lady at the front desk was wonderful. Very kind and helpful. The room, however, had several strands of long brown hair (I have 1 inch long brown hair lol) and was generally unclean. Breakfast the next day was not out anywhere near the 6.a.m time (I was there at 6:30), and the lady who I assumed was responsible for breakfast that morning was passed out on the couch in the lobby. »

«Rooms are spacious and very clean. Property are so well kept. We didn’t partake in the breakfast (through I fault of the hotel we had to leave), but it’s so nice it’s offered!! Staff was polite and informative! »

«Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. »

«Our couch was broken, pull out bed would barely come out and couldn't get it to go back in. Pool wasn't open and honestly thought it was an indoor pool from the description. The elevator was very scetchy as well. Was not impressed for the money I spent. »

«The breakfast was excellent, fresh fruit, eggs, etc. The roads were clean the staff, Garrett, was efficient and helpful.»

«A nice hotel, only negative was I could hear the planes taking off multiple times at night.»

«Great place to stay and get good sleep and an excellent breakfast.»

«Very nice lady at the desk!»

«For what this hotel lacks in amenities it by far makes up for in comfort, convenience, and customer service! Everything single staff member was efficient, helpful, and SO friendly! This was the first time we traveled with our pup Vito and he was welcomed with open arms!»

«Breakfast was amazing »

«Great view. Elevators never worked but once. Crave meal had out of date chip and what seemed like day old sandwich.»

«Everything was to my liking during my stay »

«Friendly staff, not far from the city. I would definitely stay there again!»

«We had an extremely disappointing and concerning experience at this hotel. During our stay, items were taken from our room by the cleaning person, and it was clear that she also had gone through our personal belongings. This is not just unacceptable—it’s a serious violation of trust and basic safety. When we reported it, the manager, Sheila, initially appeared sympathetic and assured us she would make it right, including refunding one night to compensate for the situation and the missing ...

«Parking was great, quite a few entrances but all key card access only which is very comforting for safety, the staff was very helpful and accommodating, we had a friend who has medical problems and they were able to give us a room close to his in case of an emergency without any hassle and breakfast was hot and delicious, we loved the waffles and breakfast potatoes. »

«Yes»

«We appreciated being able to check in early, and the staff at the front desk was kind and welcoming. That definitely made a good first impression. However, the room felt like a bit of a downgrade. The bathroom in particular seemed dated, and the floors didn’t appear to be cleaned thoroughly. The main room itself was fine and seemed clean, and the bed was very comfortable—probably the highlight of the stay. Breakfast was underwhelming. There were no hot food options—just bread, bagels, ...

«Basic, rooms are barely cleaned. I won’t stay there again.»