Hoteller i East Alton

«Very clean and helpful with what was needed»

«The guy that helped fix the shower in our room was kind. The room was incredibly quiet. The breakfast didn’t have that much, just the basics. Coffee, juice, cereal & toast. You could make waffles if you wanted to. The comforters looked dated & there are hardly any amenities. The cost was $50 than we booked last year. The woman at check-in was short tempered.»

«Clean rooms . The staff was very helpful and very friendly. He took the time to tell us about the breakfast and the bus to the airport.»

«Comfy beds & friendly staff»

«Cleanliness and pool was very well maintained»

«I’ve stayed here plenty of time in which the other times were okay. But this time the room was dirty and smelled like mold and there was a strong smell coming from the drain. Worst stay ever. I couldn’t even stay there and they had no other rooms to switch me to. I reserved it for 2 nights and didn’t stay either I went to a friends house in town. I let the front desk know and they agreed the room was bad. It was damp and smelly and not clean. But they would only refund me for one day the manager ...

«It was very nice and clean and quiet. However, none of the ice machines worked. It would have been nice if the staff would have let me know when I checked in so that I didn't have to check each floor to find out for myself. The breakfast was a little sad too. It might have been better advertised as continental and then be happily surprised.»

«This hotel was in the perfect location across the street from the gateway arch and a few blocks from Busch stadium. The parking garage and hotel were secure. The hotel staff was so welcoming and accommodating. Breakfast and dinner were a plus as well as complimentary cocktails. The hotel pool was nice and we enjoyed the sunset from the outdoor patio and arch view.»

«Felt like home!»

«Could use some deep cleaning»

«I travel a lot and this hotel rates highly compared to others I’ve stayed in. The property was clean, and the room itself was spotless and comfortable, with a very comfortable bed. The bathroom was spacious and everything worked perfectly with no issues during my stay. Check-in was quick and efficient, and the staff were knowledgeable, polite, and professional. The hotel also offers breakfast as well as an evening drink and snack time, which was a nice added touch. The pool area was clean and ...

«Nice clean rooms.»

«the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple»

«Dirty bed and towels. Was opgrated to a Suite. The hotell is almoust new but if you see closley you will see that it needs a lot of tlc »

«Everything was great...from the parking lot to the room Everything was in order and very convenient»

«Everything was except having to request things like towels and pillows two days in a row before we actually got them.»

«It was a very clean and safe feeling hotel. I didn’t like that a big truck parked along the handicap parking so no one could get in nor out. Luckily I did find parking close enough. The lady that checked me in was super quiet and took a personal call on the work phone and put me on hold while talking. However the front desk agent in the morning was wonderful and the breakfast was amazing! My kids especially enjoyed the waffle bar.»

«It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. »

«Room was clean & spacious, staff were very helpful & good breakfast»