Hoteller i Earlham

«Yes very good»

«Checked in after a long time of driving, my bed didn’t even have a blanket on it and it had a dirty sheet. The pillowcases were clearly reused. I asked the front desk to get this rectified and she wasn’t sympathetic at all. Just OK we’ll get it fixed when we get it fixed and I was like well. I need a blanket on my bed. So eventually housekeeping came and I want to have a shower and the showerhead didn’t work plus there was no plug for the tub apparently since I booked through Expedia, it’s a ...

«There were multiple stains on the floor that looked like someone may have spilled their coffee. The bathroom wall were not properly cleaned. The shower was dirty and did not drain properly. We decided to put towels over the stains instead of switching rooms because we had been during since 5am and just wanted sleep. There were multiple stains on the floor that looked like someone may have spilled their coffee. The bathroom walls were not properly cleaned. The shower was dirty and did not drain ...

«The room was clean and comfortable and climate control worked well. The pet fee was reasonable, BUT there needs to be more parking lot lighting to make it safe to walk dogs, and there needs to be a trash container for bagged pet waste. The lack of lighting was a BIG problem. Only one working outdoor light on the far end of the building.»

«It was in a quiet area with accommodations nearby.»

«The Queen beds were comfortable, the pillows were AMAZING! The hostess checking us in was so helpful, polite, and shared everything the hotel has to offer. My kids loved the pool! The breakfast was wonderful. We appreciated that it started at 6:00am and the staff member working the breakfast room was so kind and personable. The kids enjoyed the game room! We will definitely be staying again and recommending to others. This is the hotel to stay at if you are in Des Moines.!!»

«This hotel is excellent. The beds were comfortable. The hotel is clean. The staff is friendly. They have a great breakfast and also their evening Mid dinner snack that they carry is phenomenal as well. I would highly recommend this hotel.»

«The beds are comfortable, the tub is a huge corner tub w/no plug. The check in was fast. The room was quiet. There is no breakfast just coffee. The window in my room has some specs of something on the inside. Its a basic room w/ a fridge & microwave. The TV does work. Best sleep ive had in a year.»

«I had meetings so was not able to eat at the hotel. Otherwise all was very good. »

«Bathroom was clean and had what I needed. Bed was comfortable. Breakfast was an issue. No food at 9:00 in the morning. Waited for hot food. Waited some more. Nothing. This has happened several other times we were there. No one seems to be working in the breakfast area.»

«The room was very clean. I was surprised and disappointed. I hadn’t brought my slippers because I did not know it was a non-carpeted surface, which made it cooler to the person walking barefooted. The staff that I met was superb! Even the housekeeper made an effort to understand what I wanted and very kind about it. I received two tasks to make sure I knew to contact them if needed. That indeed was friendly and helpful. The breakfast was wonderful with lots of choices and healthy foods. My ...

«Everything was just as I would have expected from this facility. »

«The staff was very friendly and helpful. The room they originally checked us into wasn't cleaned or ready. When I brought it to their attention, they immediately checked us into a different room and apologized profusely for the error. The room was clean & comfortable. We were very happy with everything.»

«Breakfast was good»

«Hyatt Place is always a desirable hotel for me when I travel. Clean comfortable rooms. Great amenities. The breakfast is always really good, too.»

«Everything was excellent, cleanliness, amenities, service & up to date rooms»

«Great.»

«Found a cockroach in my room and had to immediately leave »

«It was a nice clean and quiet place. Very convenient to the RecPlex plus stores and restaurants.»

«Provided everything we needed for a weekend stay»