Sitteområde i lobbyen
Sjekk tilgjengelighet

Anmeldelser av The Waterfront hotel & spa by Misty blue hotels

3.5 out of 5
The Waterfront hotel & spa by Misty blue hotels
Corner of Mahatma Gandhi & Browns Road, Durban, KwaZulu-Natal

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 59 av totalt 217 anmeldelser." "
Rangering på 8 − Bra. 86 av totalt 217 anmeldelser." "
Rangering på 6 − Grei. 37 av totalt 217 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 217 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 217 anmeldelser." "

8,2/10

Renhold

7,8/10

Personale og service

4,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

LINFORD

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2021

4/10 – Dårlig

Lindokuhle

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
It wasn’t as what was advertised
Bodde her 2 netter i juni 2021

2/10 – Forferdelig

Thabani

Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Mlungisi

Hotel closed
This hotel is closed due to Covid-19 but they still accept bookings and you cant even get a refund.
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Lucia

Reiste med familie
Likte ikke: Personale og service
We arrived friday afternoon. We were placed on the third floor. We booked 2 rooms which we expected to be placed close /next or opposite each other but that was not the case. The lifts were not working and when we asked when are they going to be fixed the lady lied to us and said on that same friday which it never happened until we checked out the next monday. What irratated us was that there was no one to help us the guest with the laggages, we had to carry them to the third floor ourselves. On Saturday we went out and when we came back at night
Bodde her 3 netter i juni 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Bodde her 1 natt i juni 2021

2/10 – Forferdelig

Emmanuel baba

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2021

6/10 – Grei

Isaac

Likte: Renhold
Likte ikke: Romkomfort
Bodde her 1 natt i juni 2021

4/10 – Dårlig

Fisokuhle

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Letter of complaint
They were not friendly
Bodde her 2 netter i juni 2021

10/10 – Utmerket

Nkosinathi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2021

8/10 – Bra

Mr J Sipho

Bodde her 2 netter i mai 2021

6/10 – Grei

Gurshem

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Too noisy and its a construction site
Bodde her 1 natt i mai 2021

10/10 – Utmerket

Khosi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was amazing, staff was cery friendly and helpful
Bodde her 1 natt i april 2021

6/10 – Grei

Tsepiso

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2021

8/10 – Bra

Nhlanhla Mavis

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Good rooms, bad service at Waterfront hotel
The hotel itself has lovely rooms, clean and spacious. The service is terrible at reception. Not answering calls, even the welcome was disappointing.
Bodde her 1 natt i mai 2021

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel Review
I would not recommend the hotel to anyone. My first impression when I got there is that the place is in disrepair. Tiles missing from walls, only one elevator working, dirty couches as you enter the lobby, etc.. My experience of the room was also not good, there was no toilet paper in the room, there was smelly rotten water in the kettle, it smelled of smoke and the carpet was very dirty. The staff is friendly, but the building is in need of maintenance and and a deep clean.
Bodde her 1 natt i mai 2021

4/10 – Dårlig

Virgil

Forretningsreisende
Likte ikke: Renhold, personale og service og romkomfort
Not so Great this time
It was disappointing to say the least. The last time we went there the service was impeccable. This time around the we asked to change a room as the balcony door couldn't lock so we had to wait for the maintenance guy to come in the following afternoon. The carpets have stains on them, the outside balcony was layered with dust and so where the curtains. They only gave us one set of one set of moisturisers when we where there. The food was a mish mash of slop. Only saving grace is the kind and patient front desk staff and the maintenance guy.
Bodde her 2 netter i februar 2021

10/10 – Utmerket

Nolwazi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2021

8/10 – Bra

Mandla

Likte: Personale og service
Bodde her 3 netter i oktober 2020

10/10 – Utmerket

Thembeka

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel and Great Stay
Enjoyed the stay and service was excellent. Wish they had bar fridge in the room
Bodde her 2 netter i mars 2021

8/10 – Bra

Ayanda

Likte: Renhold, personale og service og romkomfort
My stay was wonderful, the problem I had my Linen was sticky, pillows as well. I don’t know why but It was a horrible smell.
Bodde her 1 natt i mars 2021

8/10 – Bra

Sbongakonke

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2021

6/10 – Grei

Thabisitse

Reiste med en gruppe
Likte: Renhold og personale og service
It looked like it was under construction, it looked nothing like the pictures. The aircon in our room was not working and we were booked in a superior room facing the sun, so it was hot.
Bodde her 1 natt i november 2020

8/10 – Bra

Jerome Sbusiso

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Important improvements necessary
All rooms should have bar fridges so the visitors don't have to ask for ice at reception. The shower has no hot water at all or takes. Long for hot water to heat up.
Bodde her 1 natt i november 2020

6/10 – Grei

Noluthando

Likte ikke: Renhold og personale og service
Bodde her 1 natt i mars 2020

2/10 – Forferdelig

Sylvester

Reiste med en gruppe
Likte ikke: Personale og service
Bodde her 1 natt i mars 2020

8/10 – Bra

Mthokozisi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2020

10/10 – Utmerket

Aresh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I love the hotel and ill be Back!
It was absolutely amazing.
Bodde her 1 natt i mars 2020

6/10 – Grei

Sibusiso

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
We had a disappointing stay for 1 the water in our room was cold in d eving only hot in the morning. The cleaning lady we had an encounter with was rude and unfriendly which led to an argument. But management was great in resolving the issue. Otherwise that was the first and last time we booked that hotel.
Bodde her 2 netter i februar 2020

2/10 – Forferdelig

Jashika

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disasterfront Hotel and Spa
Misleading and really sad that the hotel which is in prime location, is just pathetically being allowed into ruin. Booked a family room for my colleague as a 30th birthday gift. imagine my dismay. The hotel did not have a family room available, as they are apparently being refurbished. pax was given a standard room with a COT for the 4 year old child! it does not end there... the aircons in the room were also not working. Saturday 22 Feb - the weather recorded at over 31 degrees celcius, with no aircon. the saddest part is that absolutely no service recovery was done. i will NEVER send anybody to this hotel again. EVER! What was supposed to have been a lovely 30th birthday celebration, was marred by the hotels dissinterest.
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
the Waterfront to the rescue
I had a booking at Mthonjeni Residence and Café, but the neighbourhood was just to scary to get out of the car, had to find another hotel fast on Hotel.com and the service in helping me out was excellent at the Waterfront
Bodde her 2 netter i januar 2020

4/10 – Dårlig

Sthabile

Likte ikke: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2020

2/10 – Forferdelig

Bc

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible
What a Terrible stay we had at Waterfront We would like a refund on this stay it was so so bad. Never ever again
Bodde her 2 netter i januar 2020

10/10 – Utmerket

Mavuso

Bodde her 1 natt i desember 2019

10/10 – Utmerket

Nkosenhle

Bodde her 1 natt i desember 2019

10/10 – Utmerket

LOUISE

Bodde her 1 natt i oktober 2019

4/10 – Dårlig

Pascal

Likte ikke: Renhold og personale og service
Abgelegen
üble Umgebung... direkt am frachthafen. der Parkplatz wird bewacht aber man kommt sich vor wie in einem Gefängnis, sogar beim rausfahren werden Führerschein und Gesicht fotografiert !? was wäre wenn man das nicht will, muss man dann dort bleiben??
Bodde her 1 natt i oktober 2019

8/10 – Bra

Mkululi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019

2/10 – Forferdelig

EC

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DONT EVEN BOTHER!!!
It was terrible, Service at front desk was appalling!!! Didn't have my booking number and refused point blank to even try and assist. Even when showing a copy of the booking confirmation that it was paid they still refused to help
Bodde her 1 natt i juli 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
ビジネスユーズ
建物が古く、内部は綺麗になっているが、エアコンが煩く、温水も不安定。　写真よりもかなり狭い。シャワー室にドアが無く、フロアーが水浸しになる。　スリッパ無し、レストランは雰囲気も良いが、エアコンが無い。朝食は普通。
Bodde her 3 netter i mars 2019

10/10 – Utmerket

thierry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great and surprising hotel
Great and surprising hotel. Fridge in the room would be nice. Invest in a real parking door with spikes. It was my first time in your hotel and I love it. I will come back n stay longer. I love you guys. I just hope you will change things. Your hotel deserve those and we will be so happy too.
Bodde her 2 netter i juni 2019

10/10 – Utmerket

thierry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great and surprising hotel
Great and surprising hotel. Fridge in the room would be nice. Invest in a real parking door with spikes. It was my first time in your hotel and I love it. I will come back n stay longer. I love you guys. I just hope you will change things. Your hotel deserve those and we will be so happy too.
Bodde her 1 natt i juni 2019

6/10 – Grei

Alma

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019

8/10 – Bra

Adrie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019

8/10 – Bra

Christian

Likte: Renhold og personale og service
Bodde her 2 netter i april 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Erstes Zimmer schrecklich Schimmel an der Decke vom Bad Wasserflecken und Haare auf dem Boden vom Bad haben dan ein neues Zimmer bekommen was zwar größer war aber aber man sieht das da schon ewig nichts mehr gemacht wurde für den preis nie wieder und es wurde mit einem poll Geworben obwohl sie keinen haben .
Bodde her 2 netter i mars 2019

4/10 – Dårlig

Gershom

Likte ikke: Renhold og romkomfort
Amazing staff, amazing service but lacks rules
We arrived and the front desk was very helpful. We however had to wait to book it which is normal but gave us enough time to explore Durban. Food was amazing and service. The thing that was most unpleasant was the fact that we were unable to sleep due to noisy neighbors who were playing loud music all night long. For some reason the walls were thin but no rules were in place for guests playing loud music and partying in the rooms. The staff were very kind and very helpful. Would have been one of our many great stays if it were not for the thin walls and if there were rules against partying and playing loud music in rooms. This made it feel more like a motel than a hotel.
Bodde her 2 netter i mars 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The hotel itself is very nice. We unfortunately arrived and the key maker was down so we never received keys. We had to be escorted to our rooms when we needed. We also had a lot of luggage and asked for a luggage trolley/cart so we could bring it all up to the room and that was met with a little bit of confusion. In the end they brought an actual freight trolley even though we could see a luggage cart in the window. That was fine though. On the second day, our shower or faucet did not work. No cold water. So we couldn't shower. We also asked for a late checkout (check out is 10 and we were hoping for 12:30) and were told 11 was the latest they could do. Normally I totally understand that that is not always possible. But if there were 10 other guests in the hotel, I'd be surprised. So the fact that there wasn't room for us to have a late check out with a very empty hotel seemed odd to me. We also had a paid a little extra for an ocean view. We did sort of get it but it was definitely a low floor and from the side. So mostly our view was of the parking lot.
Bodde her 1 natt i mars 2019

8/10 – Bra

Thore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel in a not so nice location. Service and condition good, but the food in the restaurant was not satisfying.
Bodde her 2 netter i februar 2019