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Anmeldelser av City Lodge Hotel Durban

3 out of 5
City Lodge Hotel Durban
Cor Brickhill And Old Fort Rds, Durban, KwaZulu-Natal

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 90 av totalt 248 anmeldelser." "
Rangering på 8 − Bra. 105 av totalt 248 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 248 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 248 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 248 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget god service og hyggelig stemning
Et godt, trygt og vennlig sted. Rent og pent og meget imøtekommende og hyggelig personale.
Bodde her 1 natt i august 2017

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell med fin tilgjengelighet midt i Durban
Vi var på hotellet en uke ifm en konferanse i ICC Durban - 400 meter unna. Dette var et svært bra hotell til en rimelig pris. God beliggenhet. Veldig hyggelig og hjelpsom betjening. De ordner det meste for deg. Rent og pent hotell med en hyggelig hage i et atrie. Gode senger. Lite kjøkken med god mat. God sikkerhet. Lett tilgang til stranden og The Golden Mile. Flott atmosfære. Dette hotellet kan anbefales.

8/10 – Bra

Per Kristian og Sandnessjøen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice experience again
Good atmosphere, nice staff, good food.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I like to go back to the hotel
A quiet, friendly hotel with a good atmosphere. Very friendly people working there.

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Buyi den 5. feb. 2024
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

6/10 – Grei

Philile

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Pumello den 16. jan. 2024
We sincerely apologize for the unpleasant experiences that marred your stay with us. Our aim is to create a warm, welcoming, and hassle-free environment for all our guests. Hearing that we fell short of this during your stay is indeed concerning and not a reflection of the standards we aspire to maintain.

4/10 – Dårlig

Nathan

Likte: Personale og service
Door lock didn't work
I feel very mixed about this hotel. The staff was quite nice checking us in, the pool seemed nice, and the restaurant was fairly nice as well. The halls smelled, our door did not lock (like not even a little bit), and a staff member opened our door two hours before checkout without knocking (and without using a key, just pushing the very unlockable door open). Luckily they had a safe, and no other incidents occured.
Bodde her 1 natt i desember 2023
Svar fra Pumello den 4. jan. 2024
Thank you for taking the time to bring this matter to our attention. We are so sorry to hear that your door lock didn’t work and we are looking into this with our team as a matter of urgency. We have bought the issue up with our maintenance to remedy the situation and prevent it from happening again. We apologise profusely for the inconvenience and understandable frustration this incident caused. We strive to ensure all our guests enjoy a pleasant, easy stay with us and regret that this was not the case in this instance. Thank you for helping us maintain our service excellence promise and we hope to welcome you back soon

2/10 – Forferdelig

Chaista

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst ever. The cleaning staff are noisy at 7am in the morning .
Bodde her 1 natt i desember 2023
Svar fra Pumello den 3. jan. 2024
Thank you for taking the time to bring this matter to our attention. We are so sorry to hear that the housekeeping staff was noisy and we are looking into this with our team as a matter of urgency. We have talked to staff to remedy the situation and prevent it from happening again. We apologise profusely for the inconvenience and understandable frustration this incident caused. We strive to ensure all our guests enjoy a pleasant, easy stay with us and regret that this was not the case in this instance. Thank you for helping us maintain our service excellence promise and we hope to welcome you back soon

10/10 – Utmerket

Nkazimulo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Pumello den 3. jan. 2024
Thank you so much for your review we really appreciate. We hope to see you soon.

8/10 – Bra

Tanith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
City Lodge Baevacation
Bodde her 4 netter i desember 2023
Svar fra Buyi den 5. feb. 2024
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 – Utmerket

Charles

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Buyi den 5. feb. 2024
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

8/10 – Bra

Ahsif

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Buyi den 5. feb. 2024
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Easy and Comfortable sray, the staff are so welcoming and efficient at check-in. The hotelnis nuce and clean, a bit dated (my opinion) but a good, wholesome experience. The room is nice and neat, the shower us really good, big enough and very relsxing after a long day. That bed, I want to stick it in my bag and take it home. The breakfast, very good, decent variety and tasty and generous. Overall, impressive, I would return.
Bodde her 1 natt i desember 2023
Svar fra Pumello den 3. jan. 2024
We are very pleased to note that you have rated us so highly and we will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest at City Lodge Durban.

10/10 – Utmerket

Silindile

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Its a lovely place to be.....from the sta
Bodde her 1 natt i desember 2023
Svar fra Pumello den 8. jan. 2024
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 – Utmerket

Xolani

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Buyi den 6. feb. 2024
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

Russell

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great bang for your buck, 5 minute walk to the beach
Bodde her 1 natt i november 2023
Svar fra Buyi den 29. nov. 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

6/10 – Grei

Bhekzizwe

Likte: Renhold
Likte ikke: Romkomfort
Bodde her 1 natt i november 2023
Svar fra Buyi den 21. nov. 2023
We were very pleased to note that you rated us and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 – Utmerket

Muziwakhe Willie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Buyi den 2. nov. 2023
Dear MuziwakheThank you so much for your review we really appreciate.We hope to see you soon.

10/10 – Utmerket

Lindiwe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Buyi den 23. okt. 2023
Thank you so much for your feedback we really appreciate.

10/10 – Utmerket

Mnqobi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Buyi den 9. okt. 2023
Thank you so much for your feedback we really appreciate.

2/10 – Forferdelig

IPS

Forretningsreisende
When we arrived the place was fully booked, yet the payment was taken and still hasn't been refunded.
Bodde her 1 natt i september 2023
Svar fra Buyi den 26. sep. 2023
We are so sorry to hear that may I please ask you to contact expedia to refund you.

10/10 – Utmerket

Mpumelelo

Bodde her 1 natt i august 2023
Svar fra Buyi den 5. sep. 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

FORTUNATE

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a great stay. Room was clean shower worked well.
Bodde her 1 natt i august 2023
Svar fra Buyi den 5. sep. 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

David

Bodde her 1 natt i juli 2023
Svar fra Buyi den 4. aug. 2023
Thank you so much for your feed back we realy appreciate.

6/10 – Grei

Julian

Forretningsreisende
Likte: Renhold
Okay
Bodde her 3 netter i juli 2023
Svar fra Buyi den 4. aug. 2023
Thank you so much for your feedback we really appreciate.

8/10 – Bra

Ismail

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Buyi den 21. juli 2023
Thank you so much for taking your time to review us we really appreciate.

6/10 – Grei

Neo

Bodde her 3 netter i juni 2023
Svar fra Buyi den 15. juni 2023
Thank you for your feedback we really appreciate.

10/10 – Utmerket

Zamambo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Buyi den 6. juni 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

Zamambo

Bodde her 2 netter i mai 2023
Svar fra Buyi den 2. juni 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

Sammy

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice Breakfast, staff is great
Bodde her 5 netter i mai 2023
Svar fra Buyi den 26. mai 2023
Thank you so much for your feed back.

8/10 – Bra

Angela

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location to ICC, rooms seemed recently renovated, new bedding, towels etc. My room 078 is on the ground / basement floor and whilst everything seems brand new there was an odd smell in the room, like a mix of damp and mothballs. Not sure if this is due to the lower floor location that picks up more moisture, but might be worthwhile for management to look into. Otherwise all great.
Bodde her 1 natt i mai 2023
Svar fra Buyi den 16. mai 2023
Good dayThank you so much for your feed back we really appreciate and we will look into the issues raised. we hope that you will give us another chance in the near future.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mai 2023
Svar fra Buyi den 9. mai 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

Vusumuzi Nelson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very welcoming and solution driven staff
Bodde her 2 netter i april 2023
Svar fra Buyi den 9. mai 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

Mark

Reiste med partner
Likte: Personale og service og fasiliteter
very nice comfortable room
Bodde her 6 netter i april 2023
Svar fra Buyi den 17. apr. 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

Lukas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
VERY NICE PLACE, FRIENDLY STAFF
Bodde her 3 netter i april 2023
Svar fra Buyi den 17. apr. 2023
Thank you so much for your feed back we really appreciate.

10/10 – Utmerket

Tlou Clement

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Buyi den 11. apr. 2023
Thank you so much we really appreciated your feedback.

10/10 – Utmerket

Bongani

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Front desk staff was friendly and helpful. The room was clean and comfortable.
Bodde her 1 natt i mars 2023
Svar fra Buyi den 11. apr. 2023
Thank you so much we really appreciated your feedback.

10/10 – Utmerket

AK

Bodde her 2 netter i januar 2023
Svar fra Buyi den 25. jan. 2023
Thank you so much for taking your time to review us. we really appreciate and we hope to see you in the near future.

6/10 – Grei

Mdingi

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rooms are good and clean except for very limited stock in the room. Two people had to share a very small bar of soap twice and also for tea/coffee same story no refills. If there can be phones in the rooms to call reception in case of any emergency or need.
Bodde her 2 netter i desember 2022
Svar fra Fiona den 5. jan. 2023
Good Afternoon Mr Mdingi,Thank you for taking the time to give us feedback and rate your stay.We apologise for the concerns you bought to our attention, this is not the City Lodge standard.We hope you will give us another chance to wow you in the near future.

8/10 – Bra

michel

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Je recommande vivement cet hôtel
Excellent rapport qualité prix, grande piscine ouverte 24/24
Bodde her 1 natt i desember 2022
Svar fra Buyi den 30. des. 2022
Thank you so much for taking your time to rate us we really appreciate the positive feed back we hope to see you in the near future.

2/10 – Forferdelig

S

Bodde her 2 netter i desember 2022
Svar fra Buyi den 30. des. 2022
We respect your response.

8/10 – Bra

Raphael

Bodde her 1 natt i desember 2022
Svar fra Buyi den 29. des. 2022
Thank you so much for taking your time to rate us we hope to see you back in the near future.

6/10 – Grei

Abbey

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Just as nice!
My stay was just as normal like the City Lodge I know.
Bodde her 1 natt i desember 2022
Svar fra Buyi den 22. des. 2022
Thank you so much for taking your time to review us we really appreciate.

10/10 – Utmerket

Casper

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy family
Really friendly and helpful definitely recommend them
Bodde her 1 natt i desember 2022
Svar fra Buyi den 19. des. 2022
Thank you so much for taking your time to review us we really appreciate the wonderful feed back. We look forward to welcome you back in the near future.

10/10 – Utmerket

Muziwakhe Willie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A wonderful time we had there, everything was fine
We had a wonderful time there, staff so friendly, service on point, cleanliness beyond measure. We are definately coming again.
Bodde her 2 netter i september 2022
Svar fra Buyi den 9. des. 2022
Dear MuziwakheThank you so much for such a wonderful feedback we really appreciate. We look forward to welcome you back in the near future.

6/10 – Grei

Bernard

Bodde her 3 netter i november 2022
Svar fra b den 30. nov. 2022
Thank you.

10/10 – Utmerket

Emily

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We were very impressed with the cleanliness and safety we felt during our stay! The room was spacious and perfect for our family of three!
Bodde her 1 natt i oktober 2022
Svar fra Buyi den 4. nov. 2022
Thank you so much for such wonderful feedback we really appreciate.

6/10 – Grei

Matshediso N

Bodde her 5 netter i oktober 2022
Svar fra Buyi den 4. nov. 2022
We sincerely apologies.

10/10 – Utmerket

Solly

Bodde her 3 netter i oktober 2022
Svar fra Buyi den 18. okt. 2022
Thank you so much for your taking your time to write a review we really appreciate.