On arriving at the hotel, I was told that they were fully booked, even though I had a confirmation. I was sent to another hotel bayside hotel. The rate quoted for the other hotel was an extra R100. When I arrived at the other hotel, I was again quoted an extra R100 At the end, I paid more than R150 for what was originally quoted. I then had a neighbour knocking on his door for his partner to open until very late at night and I struggled to sleep. When I called reception, I expected a quick response, but it didnt happen and in the mean time this guy continued to shout for his partner to open the door for him