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Anmeldelser av Best Western Queens Hotel

3 out of 5
Best Western Queens Hotel
160 Nethergate, Dundee, Scotland

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 139 av totalt 440 anmeldelser." "
Rangering på 8 − Bra. 198 av totalt 440 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 440 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 440 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 440 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

erlend

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019
Svar fra Sam den 16. des. 2019
Thank you kindly for leaving a review with us, we hope you will stay with us again soon.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Sentralt, men slitt.
Et hotell med sentral beligenhet. Veldig slitt og gammelt. Frokost midt på treet. Hyggelig betjening.
Bodde her 1 natt i juni 2019
Svar fra Julie k den 2. juli 2019
Thank you for the review. I was pleased to read you found the location central. We hope you will return to us in the future.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Slitt hotell med men veldig hyggelig betjening der. God frokost. Greit å parkere bil i bakgården.
Bodde her 1 natt i juni 2019
Svar fra Leah m den 17. juni 2019
Takk for din vurdering av ditt opphold hos oss på Queens Hotel. Vi håper å se deg igjen snart

8/10 – Bra

jimmy

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Nous avons bien aimé, pres de tout avec stationnement.
Bodde her 1 natt i mai 2024
Svar fra Sam den 23. mai 2024
Thank you so much for your kind review of our property, we hope to see you agin soon.

6/10 – Grei

David

Likte: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Sam den 21. mai 2024
Thank you for taking the time to score our property.

8/10 – Bra

gordon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Dawn den 14. mai 2024
Thank you for your score

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10/10, would stay again!
Bodde her 1 natt i april 2024
Svar fra Dawn den 14. mai 2024
thank you very much for your Score. I am pleased you enjoyed your stay

2/10 – Forferdelig

Gary

Bodde her 1 natt i september 2022
Svar fra dawn den 3. nov. 2022
Sorry that we have not met your expectations

10/10 – Utmerket

Martin og Montreal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i juli 2022
Svar fra Amy den 25. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

8/10 – Bra

Jason W.

Good Location
The location of this property was great, close to bus and train station, close to shopping and other amenities.
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view from our room, overlooking the Firth of Tay, was incredible. We could see all the way to the lighthouse at Tayport! Convenient to buses, restaurants, pubs, city center, etc. Staff was always friendly and helpful.
Bodde her 2 netter i juli 2022
Svar fra Amy den 25. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

8/10 – Bra

Anthony

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2022
Svar fra Dawn A den 22. juli 2022
Dear Anthony Thank you for your rating

6/10 – Grei

Carl

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
We stayed here for the Open at St Andrews and this was a convenient location. The room was outdated and in need of renovation but the location was excellent and the breakfast was solid.
Bodde her 2 netter i juli 2022
Svar fra Dawn A den 22. juli 2022
Dear Carl Thank you for choosing to stay at the Queens Hotel on your recent visit to Dundee. I am pleased that you enjoyed your breakfast & the location of the Hotel . I hope to see you again

4/10 – Dårlig

Harry

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Smelly deodorants , no air , windows don’t open
Bodde her 1 natt i juli 2022
Svar fra Dawn A den 22. juli 2022
Dear Harry Please accept our apologies for the poor experience you had, I will look into what Smelly deodorants were. I hope to see you again

4/10 – Dårlig

james

Bodde her 4 netter i juli 2022
Svar fra Dawn A den 22. juli 2022
Dear James Thankyou for your feedback

8/10 – Bra

Holly

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Very convenient to bus stations. Breakfast was great! No air conditioning, but fine with window breeze.
Bodde her 3 netter i juli 2022
Svar fra Amy den 17. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

8/10 – Bra

Catherine

Bodde her 1 natt i juli 2022
Svar fra Amy den 17. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

Matthias

Bodde her 1 natt i juli 2022
Svar fra Amy den 14. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

6/10 – Grei

hannah

Likte ikke: Renhold
Don’t recommend
Hotel is okay but quite dated. The beds are two singles pushed together which is annoying as they slide apart. My main issue was that there were dead flies everywhere. On the windowsill, on the shelves in the wardrobe and on the bathroom floor. Big bluebottles as well so very obvious. Also the night porter is very unfriendly and grumpy.
Bodde her 2 netter i juli 2022
Svar fra Amy den 14. juli 2022
Thank you for taking your time to share your feedback. It is your feedback that we learn from and use to improve how we look after our treasured guests. We work hard to deliver an exceptional guest experience, and its apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issues you have highlighted.

10/10 – Utmerket

Naomi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Amy den 6. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

Justin

Bodde her 1 natt i juni 2022
Svar fra Amy den 1. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Amy den 1. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

8/10 – Bra

alexander

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly
Friendly staff. Basic rooms that are a little dated. Good location.
Bodde her 1 natt i juni 2022
Svar fra Amy den 1. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so well spent!

2/10 – Forferdelig

Robert

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The queen's hotel is probably as old as Dundee. When I walk into reception the floors are that old we bounced as we walked. There was some Dutch customers at reception with us and they was actually bouncing on the floor looking not impressed at all. 3 times I had to have my door card re magnitized. The TV remote never worked I even tried new battery s. The net curtains looked as though they had never been washed and they had holes in them.grout from the bathroom floor and walls was missing. When I went back into my room the following day nothing had been done. No bed made the towels was where I left them. I had to go back to reception to ask for tea and milk for the room. Walking on the room floor was so noisy they creaked every step we took. I paid £ 84 per night for this hotel and I was very disappointed. That's room only. To be perfectly honest it was like walking back into the 1980s. I am seriously considering contacting the health and safety executive to check out the fire and safety of this building. Best western hotel?. If this is your best you should be ashamed.
Bodde her 2 netter i juni 2022
Svar fra Amy den 1. juli 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We work hard to deliver an exceptional guest experience, and its apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issues you have highlighted. I have passed your comments over to my managress and we will be looking into them.

4/10 – Dårlig

Alan

Bodde her 1 natt i juni 2022
Svar fra Becca den 12. juni 2022
Thank you for your review.

10/10 – Utmerket

Kylie

Bodde her 2 netter i mai 2022

10/10 – Utmerket

Maya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly, helpful staff. Great location. Would definitely return.
Bodde her 2 netter i juni 2022
Svar fra Becca den 12. juni 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

Neil

Bodde her 5 netter i mai 2022

6/10 – Grei

Angela

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Room with a view
Stayed one night, it looks a bit dated had a lovely view unfortunately there was a nightclub right under my room so didn't get much sleep. Staff were friendly and welcoming
Bodde her 1 natt i mai 2022
Svar fra Becca den 12. juni 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know you found our staff friendly and helpful. We can only apologise for the noise next door.

10/10 – Utmerket

S

Bodde her 3 netter i mai 2022
Svar fra Amy den 2. juni 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

4/10 – Dårlig

Gail

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Noisy but great location
The staff at the Queens were all very nice and helpful. The hotel is kept quite clean but we were surprised during our Friday to Monday stay that our room was never serviced. On the environmental side maybe that’s a plus but it felt unusual. Perhaps there was a problem with staffing over the weekend. The location was excellent for many nice pubs and restaurants but the downside was the noise. We were on floor two and on a corner and the noise from the pub next door was just awful until the early hours of the morning. I wouldn’t recommend staying there unless you are hard of hearing then you’ll be fine. I found the bed hard but that’s a personal thing I guess. Breakfast was fine and the staff were lovely. It wasn’t especially cheap to stay there so unfortunately on balance I feel like there are better value choices of accommodation in Dundee.
Bodde her 3 netter i mai 2022
Svar fra Becca den 12. juni 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We can only apologise for the noise coming from next door. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know that you found our staff friendly and helpful. We do hope that you will not be put off staying with us again.

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
my room was clean and very comfortable and the breakfast was excellent ,would highly recommend the hotel to family and friends,hope to visit again in the near future, Thank You.
Bodde her 1 natt i mai 2022
Svar fra Becca den 12. juni 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

David

Bodde her 1 natt i mai 2022
Svar fra Amy den 2. juni 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

colin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the city centre. Nice, clean rooms.
Bodde her 1 natt i mai 2022
Svar fra Amy den 15. mai 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable!

10/10 – Utmerket

Quanhua

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb flor height
Bodde her 1 natt i april 2022
Svar fra Amy den 15. mai 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was well spent!

6/10 – Grei

Tanya

Likte: Renhold
Bodde her 1 natt i april 2022
Svar fra Amy den 15. mai 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was well spent!

8/10 – Bra

patricia

Bodde her 2 netter i april 2022
Svar fra Amy den 15. mai 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was well spent!

8/10 – Bra

David

Bodde her 1 natt i april 2022
Svar fra Amy den 15. mai 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was well spent!

8/10 – Bra

Diana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Historical
Bodde her 1 natt i april 2022
Svar fra Amy den 24. apr. 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. And you found the building to your liking.

8/10 – Bra

Rosemary

Bodde her 2 netter i april 2022
Svar fra Amy den 24. apr. 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. We hope to welcome you again in the future!

6/10 – Grei

Nicholas og Lincoln

Forretningsreisende, Reiste med en gruppe
Easy parking round the back. Hotel is easy to find, few minute walk from Scumdee centre.
Bodde her 3 netter i april 2022
Svar fra Amy den 13. apr. 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us.

8/10 – Bra

Gordon

Bodde her 1 natt i april 2022
Svar fra Amy den 11. apr. 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

8/10 – Bra

Graham

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
A
Bodde her 4 netter i mars 2022
Svar fra Amy den 6. apr. 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so well spent!

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2022

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i april 2022
Svar fra Amy den 4. apr. 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable! Yours Sincerely.

8/10 – Bra

Raymond

Bodde her 1 natt i mars 2022
Svar fra Amy den 30. mars 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

8/10 – Bra

Doug

Bodde her 2 netter i mars 2022
Svar fra Amy den 30. mars 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

8/10 – Bra

Lynn

Bodde her 1 natt i mars 2022
Svar fra Amy den 30. mars 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.

8/10 – Bra

Denise

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A great stay
Rooms are lovely and spacious, extremely well situated. Bed was comfortable and warm. All the staff were very friendly and helpful. I found the room a little cold but as it is winter and I’m used to a very warm house it might just of been myself needing to acclimatize. Lots of great bars and restaurants in the area
Bodde her 5 netter i mars 2022
Svar fra Amy den 20. mars 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so well spent! I have noted the issue with the heating in the room. If you ever are cold let us know at reception and we will be happy to check the heaters and provide a small fan heater if needed. We want our guests to be a comfortable as possible.

8/10 – Bra

Jean

Bodde her 1 natt i mars 2022
Svar fra Amy den 20. mars 2022
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so pleasant!