Skrivebord, blendingsgardiner, strykejern/-brett og wi-fi (inkludert)

Anmeldelser av Super 8 by Wyndham Duncan

2 out of 5
Super 8 by Wyndham Duncan
5325 Trans Canada Hwy, Duncan, BC

Anmeldelser

6,6
Rangering på 10 − Utmerket. 90 av totalt 563 anmeldelser." "
Rangering på 8 − Bra. 196 av totalt 563 anmeldelser." "
Rangering på 6 − Grei. 132 av totalt 563 anmeldelser." "
Rangering på 4 − Dårlig. 80 av totalt 563 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 563 anmeldelser." "

7,0/10

Renhold

8,0/10

Personale og service

6,2/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

bruce

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Nice people but a tired venue. Clean but wornout
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 23. mai 2024
Thank you for your feedback! We will be undergoing a reservation soon to update the property. We hope to see you again.

10/10 – Utmerket

Jake

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe and Quiet
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 23. mai 2024
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

Chris

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely nice and friendly staff.
Bodde her 7 netter i mai 2024
Svar fra Guest Services den 21. mai 2024
Thank you for you feedback! We look forward to seeing you again.

10/10 – Utmerket

Gaganpreet

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 21. mai 2024
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

Gordon Ge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was recently updated in the unit where we stayed.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 16. mai 2024
Thank you for your feedback! We hope you enjoyed your stay and look forward to seeing you again.

8/10 – Bra

Sukhbir

Forretningsreisende
Likte: Renhold og personale og service
Good price and good sevice
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 15. mai 2024
Thank you for your feedback! We are glad you enjoyed your stay and we look forward to seeing you again.

2/10 – Forferdelig

Geoffrey

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty, run down and ownership obviously disinterested in investing in maintenance or making it a pleasant place to stay. Recommend no one should stay here.
Bodde her 5 netter i april 2024
Svar fra Guest Services den 4. mai 2024
Thank you for your feedback! We will be undergoing renovations soon in order to update the building and rooms. We make room cleanliness our number one priority and we do all necessary day-to-day maintenance in advance of said renovation. We are sorry that you did not see that during your stay. We are also sorry you had to cut your stay with us short. Best wishes in the future.

6/10 – Grei

Wayne

Likte: Renhold og personale og service
Our service was very good and our room large and clean, the facility location was very convenient for us, this building has been through the ringer and in a not so clean area but the staff were busy keeping it safe and clean. We would stay there again
Bodde her 3 netter i april 2024
Svar fra Guest Services den 4. mai 2024
Thank you for your feedback! We will be undergoing renovations soon to update the building, and we will endeavor to provide you with excellent service. We look forward to seeing you again.

6/10 – Grei

Pooja

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 30. apr. 2024
Thank you for your feedback! We hope you enjoyed your stay and hope to see you again.

2/10 – Forferdelig

Eleazar

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 30. apr. 2024
Thank you for your feedback! We would like to know what we could do better the next time to make your stay more enjoyable.

6/10 – Grei

Jeanne

Reiste med familie
Likte: Renhold
Good for one night stay. Hotel is old but the room was clean. Breakfast included meant cereal and yogurt.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 23. apr. 2024
Thank you for your feedback! We will be undergoing a renovation soon and hope to show off the improvements when you return.

8/10 – Bra

Christopher

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Good for what we needed it to be. Staff were incredibly friendly!
Bodde her 2 netter i april 2024
Svar fra Guest Services den 9. apr. 2024
Thank you for your feedback! We enjoyed having you here and look forward to seeing you again.

2/10 – Forferdelig

Simardeep

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When we check-in, front desk lady asked me to sign where you are responsible for your own vehicle even if its parked in their hotel premises. I never seen that anywhere before. There is no elevator and very dirty rooms and corridors.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 5. apr. 2024
Thank you for your feedback! We have cameras all around the building for security, but we cannot accept liability for what happens to someone's vehicle in an open parking lot which is fairly standard for any business. We will be undergoing renovations soon and will be adding an elevator at that time. If there is ever an issue with the cleanliness of the rooms or hotel we would hope you would immediately bring that to the attention of the front desk so that it can be immediately remedied. We strive to make cleanliness of the rooms a top priority, and rarely have any issues with that.

2/10 – Forferdelig

Dorothée

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lit inconfortable.
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 4. apr. 2024
Thank you for you feedback. We are sorry that you found the beds uncomfortable.

10/10 – Utmerket

Efren

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you so much for your hospitallity we really like the place and we are happy to stay in your hotel, thanks one more time. Efren bat
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 2. apr. 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to seeing you again.

6/10 – Grei

Mike

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og personale og service
Staff were friendly, allows pets, beds were clean. People above us were up till 2 am but air conditioner helped to drown out noise. Every 5 minutes toilet would run and cause noise.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 2. apr. 2024
Thank you for your feedback! We will look into the issue with the toilet. In addition, we do have someone at the front desk all night, so if you ever do experience excessive noise from other guests, if you let us know we can deal with it immediately.

8/10 – Bra

Carole

Reiste med partner
Likte: Renhold og personale og service
The bathroom was spotless-staff were very helpful Surrounding area was sort of dumpy
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 2. apr. 2024
Thank you for your feedback! We will be getting a renovation soon that should address the exterior of the hotel and we look forward to showing it off to you.

4/10 – Dårlig

Simone

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room itself was spacious and the bedding clean. But the building exterior looks decrepit and the front door didn’t seem to lock…safety is not good. And no elevator so we had to carry heavy luggage upstairs. Really lovely front desk staff!
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 31. mars 2024
Thank you for your feedback! We will be undergoing renovations soon to update the building and parking lot as well as adding an elevator. Although the side door is open at nighttime to allow guests access in and out of the hotel, every other door is locked and you cannot get into the main part of the hotel without a keycard. We also have cameras all around the building as well as someone at the front desk all night to monitor access to the hotel. Hopefully this addresses your concerns and we look forward to seeing you again.

4/10 – Dårlig

Michael

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Central located.But very old and noisy.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 28. mars 2024
Thank you for your feedback! We will be undergoing renovations to update the hotel and noise abatement is part of the plan. We look forward to showing it off to you in the future.

6/10 – Grei

Carol

Forretningsreisende, Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The property ‘has seen better days’, restaurant is shuttered—vacant hole where the sign used to be. Room was clean, adequate, lady at front desk was cordial.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 28. mars 2024
Thank you for your feedback! We will be undergoing renovations soon and the restaurant side will be completely redone and reopened with brand new rooms. We look forward to showing it off to you in the future.

4/10 – Dårlig

Sandra

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The front desk ladies were nice but the place was infested with ants in some rooms and they moved us to an upgrade but it was crazy dirty in every way possible and the sinks don’t drain. Because we booked on Expedia they couldn’t give a refund or a discount, not sure if they were just lying but we were pretty much stuck here u less we wanted to double pay. Do not book Expedia for this u less you want to overpay for a very very bad and dirty hotel. Also there is no breakfast, just a few granola bars and fruit cups. Save ur money and go elsewhere. The hallways smelled like puke and needed a sweep, the chairs and carpet was stained, really suspicious individuals around the area lingering outside. I’m just happy we’re not dead.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 28. mars 2024
Thank you for your feedback! We are sorry that you had a negative experience. We would have liked to be able to do more for you, and would have done so if some of these concerns could have been raised with us at the time. Unfortunately, there is not much we can do about insects coming into the rooms from outside except for dealing with it as it happens. We do pride ourselves on cleanliness, and wish you would have brought those concerns about the cleanliness of the hotel to our attention at the time so we could have remedied them. We do have a continental breakfast with cold cereal, yogurt, cereal bars, fruit cups, juice, coffee and tea, and if this is not satisfactory, we also are happy to make breakfast recommendations. Finally, when you do book through a third party, we are limited as to what we can do in terms of refunds or discounts. Next time, book directly and we will have more flexibility on what we can do.

8/10 – Bra

Sam

Likte: Renhold og personale og service
lots of trash dumped near property
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 21. mars 2024
Thank you for your feedback! We will work on cleaning up the outside of the hotel better.

8/10 – Bra

Joy

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very comfortable beds and a clean room. Housekeeping does a wonderful job with a very dated building. Maintenance staff are definitely lacking. The building and grounds are grungy and unkept. As a place to sleep for 1 night I would return.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 18. mars 2024
Thank you for your feedback. We will be undergoing renovations soon and can't wait to show you the improvements. We will work at cleaning up the building and grounds and thank you for bringing it to our attention.

10/10 – Utmerket

Jaimeclaire

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 16. mars 2024
Thank you for your feedback! We look forward to seeing you again.

6/10 – Grei

Richard

Bodde her 1 natt i mars 2024
Svar fra Guest Services den 31. mars 2024
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

Joseph

Reiste med partner
Likte: Fasiliteter
Could you a little touch up
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 3. mars 2024
Thank you for your feedback! We will be undergoing reservations soon and look forward to showing them off to you.

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 29. feb. 2024
Thank you for you feedback! We look forward to seeing you again.

4/10 – Dårlig

Jacqueline

Bodde her 2 netter i februar 2024
Svar fra Guest Services den 29. feb. 2024
Thank you for your feedback! Please let us know how we may improve so that you can enjoy your next stay.

10/10 – Utmerket

Bhupender

Bodde her 1 natt i februar 2024
Svar fra Guest Services den 21. mars 2024
Thank you for your feedback! We look forward to seeing you again.

6/10 – Grei

Terry

Likte ikke: Overnattingsstedets bygg og tilstand
50/50
1st night was great,quiet,safe...no drama. 2nd night the motel filled up and parking was questionable. They could use a lot of fixing up on the exterior of the motel,very run down. To no fault of the motel i had noisy upstairs neighbours that stayed up until 4am talking loudly...it was like they were in my room. i got 3 hrs sleep which made my event difficult to attend. The room was clean and comfortable and the staff is very apologetic for the noisy tenants.
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 21. feb. 2024
Thank you for your feedback. We apologize once again for the noise and we will be working on managing that better. We will also be undergoing renovations soon including the parking lot and hope to show you the improvements when we see you again.

10/10 – Utmerket

linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very kind staff, front desk up graded my room to a Jacuzzi room.:))))) Thank you! Sorry forgot name of the lovely young lady from Ladysmuth:)
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thank you for your feedback! We are glad you enjoyed the upgrade and look forward to seeing you again.

10/10 – Utmerket

SUKHDEEP

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quite
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

Myra

Bodde her 1 natt i februar 2024
Svar fra Guest Services den 21. mars 2024
Thank you for your feedback! We look forward to seeing you again.

10/10 – Utmerket

Danaeya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thank you for your feedback! We look forward to seeing you again.

6/10 – Grei

Patrick

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Its a rough Hotel in Dire need of renovation whichbi yhink is coming.comfy vlean bed though dlept good apart from noise from homelessness outside. The girl on the desk was super nice
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 19. feb. 2024
Thank you for your feedback! We will be undergoing renovations soon and look forward to showing you the improvements when we see you again.

2/10 – Forferdelig

Marci

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Toilet ran all night long. She said she put us on the quiet floor - all we heard all night (until about 4am) was people partying and water flushing or showers or laundry? I don’t know. It was awful. I mean - what do I expect for $111 stay idk - but quiet was one thing I needed and didn’t get. I’d rather have driven back home than stay (2.5 hours away)
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 22. des. 2023
We apologize for your experience. We did have someone at the desk all night, and if you had let us know about the noise issues, we would have addressed it immediately. Hopefully we will see you again and make your next experience better.

6/10 – Grei

kathy

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter
The staff was friendly but the property could use an upgrade and done facilities.
Bodde her 1 natt i november 2023
Svar fra Guest Services den 23. nov. 2023
Thank you for your feedback! We will be undergoing renovations soon and look forward to showing them off to you when they are done.

8/10 – Bra

Beverley og Comox

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023
Svar fra Guest Services den 16. nov. 2023
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

David

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a clean quiet room, friendly staff, adequate breakfast for a reasonable price. 😋
Bodde her 2 netter i november 2023
Svar fra Guest Services den 13. nov. 2023
Thank you so much for your feedback! We are glad you had a positive experience and we look forward to seeing you again.

6/10 – Grei

Mike

Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 1. nov. 2023
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 28. okt. 2023
Thank you for your feedback! We look forward to seeing you again.

10/10 – Utmerket

Kristian Edwin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was awesome, the upgraded room at no charge was a much better fit for us, the hotel was charming and affordable price for a 7 day stay thanks Sabrina for your warm welcome
Bodde her 7 netter i oktober 2023
Svar fra Guest Services den 25. okt. 2023
Thank you for your feedback! We are glad you enjoyed your stay with us and we look forward to seeing you again.

8/10 – Bra

T Mai

Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 25. okt. 2023
Thank you for your feedback! We look forward to seeing you again.

2/10 – Forferdelig

Anita

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
DO NOT STAY HERE!! Property was dirty & we felt unsafe. Hallways looked like they had never been cleaned. Room was no better & smelled like stale smoke. The “continental” breakfast was cereal, fruit cups & if you were lucky yogurt. Our sink wouldn’t drain & when my husband told the front desk he just looked at him & said “yeah”. Found out from others that the area is known as the “crack” part of town. Was the worst experience I have ever had & I have travelled extensively & stayed in my fair share of bad places.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 11. okt. 2023
Thank you for your feedback! We are sorry you did not enjoy your stay. We do our best to keep things clean here and we will definitely continue to work hard at it. The hallways are definitely cleaned regularly. This hotel is safe. We are not in the "crack" part of town. We have cameras inside and outside, deadbolts on the doors, one entrance into the hotel, and very little foot traffic at night as there are no other businesses open at night or residential areas close by. We are sorry if you did not like the breakfast selection, but it is a continental breakfast, and we are more limited then we would like as we have no kitchen here. Once the restaurant is renovated and reopened, we will be able to provide more options. And for the sink, we would have gladly switched rooms or checked on the sink, but once the problem was reported your husband left before we could offer a solution, and we are not allowed to just go in the room without your permission or your presence. We hope you have better experiences going forward.

2/10 – Forferdelig

Mike

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The picture you see in the ad is not what you get. We never once in the two nights we were there saw any cleaning staff. The dirt and grime on the hallway tiles were never cleaned. There was rice on the shabby, ripped heavily stained carpets that smelled like wet dog/cigarettes. Being that it was thanksgiving weekend we had no where else to stay. The first night we actually slept fully clothed on top of bed. Next night we bought blankets of our own. Would not recommend there
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 9. okt. 2023
Thank you for your feedback. We apologize that the hotel was not up to your expectation. The brand standard for cleaning the rooms during a stay is every three days and you can always request more service at the front desk. We do try to mop the hallway tiles every day, unfortunately we do get a lot of traffic sometimes and they become dirty soon after we clean them. We do try to deep clean the carpets as often as we can, and if you let as know which room you were in, we can immediately address that. We can also guarantee that we change the bed linens after every stay to freshly laundered ones. Please remember that during your stay if you have specific complaints or issues please bring them up to the front desk so that we can address them while you are here and make your stay a more pleasant one. We can do anything from more service in the room to changing rooms to a more satisfactory one. We look forward to you staying with us again so we can make your next stay a pleasant experience.

10/10 – Utmerket

Hubert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very helpful
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 9. okt. 2023
Thank you for your feedback! We are glad we were able to be helpful. We look forward to seeing you again.

8/10 – Bra

April

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 8. okt. 2023
Thank you for your feedback! We look forward to seeing you again.

8/10 – Bra

Tannis og Lethbridge

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 5 netter i oktober 2023
Svar fra Guest Services den 8. okt. 2023
Thank you for your feedback! We look forward to seeing you again.

10/10 – Utmerket

Peter

Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 28. okt. 2023
Thank you for your feedback! We look forward to seeing you again.

10/10 – Utmerket

Gregory

Reiste med partner
Easy and helpful checkin
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 4. okt. 2023
Thank you for your feedback! We are glad we were able to make your check in easy. We look forward to seeing you again.