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Anmeldelser av Holiday Inn Express Dumfries, an IHG Hotel

2.5 out of 5
Holiday Inn Express Dumfries, an IHG Hotel
3901 Fettler Park Dr, Dumfries, VA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 458 av totalt 777 anmeldelser." "
Rangering på 8 − Bra. 190 av totalt 777 anmeldelser." "
Rangering på 6 − Grei. 61 av totalt 777 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 777 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 777 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

PER INGE

Bodde her 1 natt i oktober 2023

8/10 – Bra

Jan Terje

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt renhold på badet og felles areal. God seng
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

R og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Breakfast
Unfortunately the Hotel doesn't have any breakfast buffet. You have to order your breakfast from a menu. I like having a buffet to choose small different things from a buffet. BUT the service was great.

10/10 – Utmerket

ANDREW

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
comfortable quiet location. modern
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Oksana

Just looked at my credit card statement and discovered that we got charged for two nights. We stayed only one night, from 5/23 to 5/24.Upon the check out they could not find us in the system under the room number. It was saying the room is vacant. I asked to look up by name. Found us .Didn’t give me any printouts, said we are all set. And now I am double charged!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Les

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed here in the past and always had good service from hotel. Keep up the good work!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Alan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff members were pretty nice
Bodde her 2 netter i april 2024

8/10 – Bra

Denise

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Sherry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very well maintained property.
Bodde her 1 natt i april 2024

8/10 – Bra

Alisha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Palmer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024

10/10 – Utmerket

Don

Bodde her 2 netter i april 2024

6/10 – Grei

Douglas

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Now iron in the room and the breakfasr was nothing to write home about.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Amy

When i called to tell them we would be arriving late they said they couldn't find the reservation....funny...on Tuesday when i spoke to a woman at the hotel to see if there was another room available she told me they were overbooked but she saw my reservation.
Bodde her 1 natt i april 2024

8/10 – Bra

Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was convenient
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Calvin og WOODBRIDGE

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient, wifi that allows more than one device, and breakfast options.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Xiaomei

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very nice.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Theodore og Alexandria

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Shami

Likte: Renhold og personale og service
When I checked in wasn’t informed about the hundred dollar incendental fee even though I had knowledge about that I still wanted to be informed
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Douglas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Amber

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Laura

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10/10 perfect stay
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Edward

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was perfect, Check In and Out was also easy and fast and the on-duty personnel were very friendly and outgoing.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Roberta

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Easy to find hotel, easy check in, nice room, delightful clerk at front desk - all good!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Timothy

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

James

Likte: Renhold og personale og service
Good location. Close to many food options that were walkable. Be careful crossing the street. Lots of traffic. Also, had a panhandler between the hotel and chick-fillet.
Bodde her 1 natt i februar 2024

8/10 – Bra

Esayas E.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i februar 2024

10/10 – Utmerket

james

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good clean hotel in
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Chris

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Shami

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location and how the staff is friendly and outgoing
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Esayas E.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only issue that I had is that the deposit for incidentals take way to long! I made a reservation on Jan 28th and it’s now February 3rd and it still hasn’t hit my account! You must correct this! 😡
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff was amazing and the breakfast was a great plus. Always enjoy staying here when in town and have to do an overnight
Bodde her 1 natt i februar 2024

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor hotel
I was not accommodated well at all. The creamer for my coffee I had during breakfast was expired, they were not able to give me any towels while I was there so I had to shower and air dry myself essentially and then while I was trying to shower, a cleaning lady came into the room without knocking. the front desk was of no help with these issues when I brought them up and seemed like they didn’t know what to do other than tell me they couldn’t do anything because the hotel was very busy.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Violet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Betis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very professional and friendly. Room was very clean and comfy!
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Virginia M.

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location was very convenient to Rt 95. Room and public areas were very clean.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
It was very nice and accommodating
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Dawn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Aiesha checked us in and made us feel welcomed from the minute we walked through the door. She was courteous, friendly, funny and professional. Our room was comfortable and the location was convenient to whatever you needed ie.. restaurant's, shopping etc.
Bodde her 1 natt i januar 2024

8/10 – Bra

Esayas E.

Bodde her 1 natt i januar 2024

10/10 – Utmerket

DeWitte

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Paula

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ginger

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable stay. Only issue was shower drained very slowly. Otherwise, we enjoyed our stay and would use this hotel again.
Bodde her 2 netter i januar 2024

6/10 – Grei

Paul

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Poor customer service and breakfast
We have stayed at this property last 3 years on our trip down to FL. I was unfortunately disappointed this year due to the following reasons 1) hotel reception saw me grab a luggage cart and chose to leave her desk for 10 mins or so for check in. She told us room wouldn’t be ready for 30 minutes. Ok but no offer or suggestion what to do with luggage on cart. When asked said we could leave in hallway. Our laptops are there and finally said oh we can put in office. Then when room was ready didn’t give us Wi-Fi password. Told us breakfast at 7 am and we had to remind her of our luggage. She was very disinterested in her job I guess. 2) we wanted to leave early due to weather conditions. We went down at 7 and with several other guests waited 20 mins for eggs and sausages. Another 10 minutes for coffee. Another 10 for waffle machine and oatmeal which wasn’t cooked and no fruit. 3) went to desk no receptionist with sign left desk leave key on desk. I was pretty disappointed will not return next year
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Elizabeth

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was lovely. The only one issue is a previous guest had left a used washcloth on the shower rod that was missed and probably covered up by the curtain. The rest of the room was spotless. It was quiet, easy, and peaceful. Everything you want in a hotel stay.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Trisha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was very clean, modern and comfortable. Wished breakfast started a little earlier than 7, but for the price, that was a very minimal inconvenience.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Roland

Likte ikke: Renhold, personale og service og romkomfort
Not up to Holiday Inn standards. Needs management
At check-in for our 4 night stay, we were asked whether we wanted housekeeping services. We said yes and front desk made a note. But, no service received for 2 days. We were able to get towels and replacement coffee from the front desk. On the 3rd day, we saw a housekeeper on our hallway. She said our room was not on her schedule to clean. Thankfully, she added our room and cleaned it. Breakfast: No famous sweet rolls or oatmeal on day 1. Coffee available 30 minutes after opening. Outside temp was 37 degrees at night. Room temp was 71 with system off. Had to cool room to sleep. Must be well insulated building.
Bodde her 4 netter i desember 2023