5 utendørsbassenger, bassengtelt (mot betaling) og bassengparasoller

Anmeldelser av Sofitel Dubai The Palm Resort & Spa

5 out of 5
Sofitel Dubai The Palm Resort & Spa
East Crescent Road, Dubai

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 679 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 209 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 64 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 1007 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ada

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 8 netter i februar 2024
Svar fra Rosebella Abraham den 22. mars 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Renate

Bodde her 8 netter i januar 2024
Svar fra Rosebella Abraham den 26. jan. 2024
Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Monica Alice

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super resort!
Veldig flott hotell. Nydelig fransk-polynesisk stil og hærlig stemning. Selv om dette er en stor resort og det sannsynligvis bodde veldig mange mennesker her samtidig så var det rolig og avslappende atmosfære. Vi stooorkoste oss både ved bassenget og på stranden. God mat på alle restaurantene. Vår housekeeper som vasket og ryddet rommet vårt hver dag var superflink og la ofte igjen små overraskelser både til oss voksne og til 6-åringen vår. Hele staben på hotellet var alltid hyggelige og imøtekommende. Kan varmt anbefale dette stedet og vi kommer gjerne tilbake flere ganger!
Bodde her 9 netter i oktober 2022
Svar fra Hind El Kadiri Guest Experience Manager den 26. okt. 2022
Dear Valued Guest,Thanks for the great rating. We really appreciate it.We are happy that you had a nice experience in our Award Wining Hotel on the Palm Jumeira.We hope to see you very soon

8/10 – Bra

Eyvind

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Sofitel
Fint hotel, bra pool, altfor mye måker på stranda som skulle ha maten din, mas fra de hele dagen gjorde det litt kjipt, mtp det ikke var noe av det på de andre resortene som feks Atlantis osv som vi bodde på. Fikk en dyne som overmadrass, det var litt kjipt. Ellers fint hotell,m
Bodde her 2 netter i januar 2022
Svar fra Hind El Kadiri-Guest Experience Manager den 1. feb. 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

10/10 – Utmerket

Frank

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott resort for familier. Lott langt fra sel
Bodde her 3 netter i august 2021
Svar fra The Guest Experience Team den 17. sep. 2021
Dear Valued Guest, Thanks for the great rating. We really appreciate it. We are happy that you had a nice experience in our Award Wining Hotel on the Palm Jumeira. We hope to see you very soon

8/10 – Bra

Ruben

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales for småbarn
Kjempe fint hotell som passer fint for barnefamilier. Ville ikke reist dit som par. Kunne hatt et bedre utvalg av mat til lunsj da kvaliteten var så som så, og ikke det jeg forventer av et 5-stjernes hotel. Ellers topp!
Bodde her 7 netter i november 2019
Svar fra Guest Experience Team den 28. nov. 2019
Dear Valued Guest, Thank you for taking the time to share your feedback following your visit. We are glad to learn that you had a very enjoyable time during your visit and that your experience has met your expectations, whether if it was for the food & beverage quality or for the standard of service provided by our Heartists. Your review will be shared with the rest of the team as they are eager to hear from our guests. We thank you for your recommendation and we look forward to welcome you back soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 11 netter i juli 2019
Svar fra Guest Experience Team den 11. aug. 2019
Dear Valued Guest, Warm greetings from Sofitel Dubai The Palm! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Itziar Garcia Guest Relations Manager - Sofitel The Palm, Dubai

10/10 – Utmerket

ALA

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

6/10 – Grei

Jessica

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold
Bodde her 11 netter i mai 2024
Svar fra Rosebella Abraham den 23. mai 2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 – Utmerket

Giuseppe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura fantastica in tutto, spiaggia ristoranti, camere e servizio!!!
Bodde her 4 netter i mai 2024
Svar fra Rosebella Abraham den 21. mai 2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Jonathan Gordon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place.
Bodde her 6 netter i mai 2024
Svar fra Rosebella Abraham den 21. mai 2024
Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

4/10 – Dårlig

Sarah

Likte: Renhold
Likte ikke: Personale og service
Couldn’t check into room till late in afternoon on arrival and as soon as it was 12pm next day they immediately called me to check out! So hardly any time to enjoy my one night stay. Had dinner at steak restaurant and food was cold and had to send back ! Was a shame won’t be staying there again it was not like this when it first opened but seems like has gone down hill unfortunately.
Bodde her 1 natt i mai 2024
Svar fra Rosebella Abraham den 21. mai 2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 – Utmerket

Ralph Romeo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place, awesome staff.. very family friendly and quiet.. highly recommended!
Bodde her 3 netter i mai 2024
Svar fra Rosebella Abraham den 21. mai 2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Leroy ter

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the hotel and the spacious two bedroom apartment we booked for us and our daughter. If you are looking for a cozier, less over the top alternative to something like Atlantis the Palm, Sofitel the Palm is great! The staff was professional and very friendly, and we will definitely come back.
Bodde her 13 netter i mai 2024
Svar fra Rosebella Abraham den 16. mai 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

S

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was beautiful, the interior, exterior, pool area and views. The staff were friendly and always willing to help you. The food was excellent. Our only criticism with half board is that it was very disappointing to not be given at least a bottle of water with our meal and be expected to pay £8 for a bottle, especially as water was delivered freely to your room every day. We visited all the restaurants and the food was of a high standard. However, we were disappointed that the steak restaurant options available to half board customers did not include any steaks. On the whole we had a fantastic holiday here and would definitely recommend this hotel.
Bodde her 6 netter i mai 2024
Svar fra Rosebella Abraham den 16. mai 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Franck

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service au top, prestations excellentes, excellents restaurants. Un séjour de rêve !
Bodde her 6 netter i mai 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Gareth

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent service from polite helpful staff . Highly recommended
Bodde her 5 netter i mai 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Stéphane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bien
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear valued Guest,Greetings from Sofitel Dubai The Palm!On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists”Looking forward to welcoming you again.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 – Utmerket

Hannah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a palm view room, the view every morning was so peaceful and stunning. Staff throughout this hotel are very welcoming, friendly and polite. There were always plenty of sun loungers and the restaurant options are amazing. Couldn’t fault anything about our trip!
Bodde her 6 netter i mai 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized.It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best!Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 – Utmerket

Gregg og pittsburgh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was not looking forward to this trip because I thought it would be Vegas on steroids. I loved it! Hotel was great although they gave us a nice upgrade. Loved Laguna on the property for drinks at night. Very helpful organizing day trips, go to global village (overwhelming), miracle garden, desert safari, Pierchic for dinner, took helicopter tour from nearby Atlantis.
Bodde her 5 netter i april 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Richard charles

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel de qualité supérieure offrant une expérience exceptionnelle à tous les niveaux.
Bodde her 8 netter i april 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Jacob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Rosebella Abraham den 14. mai 2024
Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Oriana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel! The room was beautiful with amazing bathroom. The service was incredible and they went out of their way to show you around the hotel and the facilities. The restaurants and bars were fantastic and the private beach was great. So much better than other hotels on the Palm!
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Zekira

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024

10/10 – Utmerket

Marieke

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mooi hotel met heerlijk zwembad en aan het strand. Prachtige accommodatie en vooral niet massaal en rustig. Vriendelijk personeel en hartelijk.
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 – Bra

Sami

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mittelmäsig
Bodde her 6 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 – Bra

Mohammed

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Gaby og Chislehurst

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A really lovely hotel… ☀️☀️☀️
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 – Bra

Allen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hi, stayed here in April 2024. It’s a very good hotel with friendly staff. Porters steak house was excellent. The room was nice also.
Bodde her 5 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Michelle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing resort
Bodde her 6 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

David

Bodde her 1 natt i april 2024
Svar fra Rosebella Abraham den 21. mai 2024
Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

AMER

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly and cooperative. This was our second stay and liked it.
Bodde her 8 netter i april 2024
Svar fra Rosebella Abraham den 1. mai 2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Richard Ashley

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 1. mai 2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Maria

Bodde her 6 netter i april 2024
Svar fra Rosebella Abraham den 21. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 – Bra

Andrean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 4 netter i april 2024
Svar fra Rosebella Abraham den 1. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Markus og Nürnberg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schönes Hotel in guter Lage
Bodde her 2 netter i april 2024
Svar fra Rosebella Abraham den 25. apr. 2024
Dear Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Dubai The Palm.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.Hope to see you soon.Sincèrement,Team Sofitel Dubai The Palm!

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Rosebella Abraham den 16. mai 2024
Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

George

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, with great feel for a family Holiday. I’d recommend this hotel for families.
Bodde her 8 netter i april 2024
Svar fra Rosebella Abraham den 25. apr. 2024
Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel with many fun pools and restaurants. Our place, a 1 bedroom, was perfect which included a washer/dryer. (Sofa bed was hard as a rock, but that's OK.)
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 25. apr. 2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Bianca

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Der Service in diesem Hotel ist herausragend. Wir wurden überall sehr freundlich und hilfsbereit empfangen. Unsere Suite (wir hatten das Riesenglück eines Upgrades) war unglaublich mit Blick aufs Meer. In allen Restaurants war das Essen hervorragend. Der Pool angenehme 29 Grad. The Service was exceptional. The food was in all Restaurants excellent. Many thanks to Subash for his special service and help.
Bodde her 3 netter i april 2024
Svar fra Rosebella Abraham den 23. apr. 2024
Dear Valued Guest, Thank you for choosing to stay with Sofitel Dubai The Palm during your recent visit to Dubai and for sharing your appreciation with us.Thank you so much for your generous praise, it means a lot for my team. We hope to deliver more such experiences for you on your future visits to our hotel.Sincèrement,Team Sofitel Dubai The Palm!

4/10 – Dårlig

Fabien

Likte: Renhold
Likte ikke: Personale og service
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 22. apr. 2024
Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Mark

Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

6/10 – Grei

Marlene

Reiste med familie
Likte ikke: Personale og service
Rude reception personal !
Bodde her 4 netter i april 2024
Svar fra Rosebella Abraham den 21. apr. 2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 – Utmerket

Michael Josef

Likte: Renhold og personale og service
Es war der zweit Aufenthalt im Sofitel Dubai The Palm Resort & Spa, auch diesemal sehr schön, ich denke das ich auch noch ein drittes mal vorbei schaue. Negativ zu erwähnen sind die unglaublichen Preise für ein Bier oder einen Rosè. Besonnders zu erwähnen sind die Mitarbeiter aus dem PorterHous, Yogi, aus dem Restaurant Manava, Kuldeep, aus der Lobby, Salman und an der Tür Samuel. Vielen Dank.
Bodde her 9 netter i april 2024
Svar fra Rosebella Abraham den 21. apr. 2024
Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 – Bra

Patric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ottima struttura alberghiera per chi oltre a viditare Dubai, gradisce isolarsi in una piccola oasi di pace connpiscina e spiaggia privata. Per i trasporti, qualche piccolo costo in piu del taxi per raggiungere la stazione metro fi internet city. Nel complesso ci siamo trovati benissimo.
Bodde her 6 netter i april 2024
Svar fra Rosebella Abraham den 21. apr. 2024
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

10/10 – Utmerket

Harun

Bodde her 4 netter i april 2024
Svar fra Rosebella Abraham den 7. mai 2024
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Kim Leonie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at the Sofitel Hotel was wonderful. The staff were extremely friendly and very helpful. The food was delicious and the accommodation itself, with all its facilities, was just perfect.
Bodde her 6 netter i april 2024
Svar fra Rosebella Abraham den 21. apr. 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

isane

Bodde her 1 natt i april 2024
Svar fra Rosebella Abraham den 1. mai 2024
Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

8/10 – Bra

Louise

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Rosebella Abraham den 21. apr. 2024
Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

10/10 – Utmerket

Christian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schönes Hotel, alle Bereiche sauber, das Personal ist sehr bemüht.
Bodde her 8 netter i mars 2024
Svar fra Rosebella Abraham den 21. apr. 2024
Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!