Buss til stranden (inkludert)
Sjekk tilgjengelighet

Anmeldelser av Royal Central Hotel & Resort

5 out of 5
Royal Central Hotel & Resort
Palm Jumeirah, East Crescent, Royal Central Hotel, Dubai, The Palm Jumeirah

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 159 av totalt 336 anmeldelser." "
Rangering på 8 − Bra. 101 av totalt 336 anmeldelser." "
Rangering på 6 − Grei. 36 av totalt 336 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 336 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 336 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Håvard

Bodde her 1 natt i desember 2022
Svar fra Mohamed Rafat den 7. jan. 2023
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Utmerket

Inge T

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super god service. Fantastisk personale. Jeg drar tilbake til dette hotellet i Januar igjen.
Bodde her 4 netter i november 2022
Svar fra Mohamed Rafat den 17. nov. 2022
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly, Mohammed Rafat Front Office Manager

10/10 – Utmerket

Alberto

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Var po ferie go opplevelser po hotell
Bodde her 7 netter i mars 2021
Svar fra Oscar Amiani den 26. mars 2021
Dear Alberto, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Oscar Amiani Front Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2021
Svar fra Oscar Amiani den 12. mars 2021
Dear Guest, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Oscar Amiani Front Office Manager

10/10 – Utmerket

Verifisert reisende

Bodde her 8 netter i februar 2020
Svar fra Oscar Amiani den 10. mars 2020
Dear Valued Guest, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. Looking forward to see you again in the near future. Yours Truly, Basel Butrs General Manager

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Servicen var upåklagelig, hotellet er nydelig og ikke minst er bassengområdet praktfullt og den private stranden idyllisk Imidlertid ligger den langt ute på the palm, slik at det blir en del taxi kjøring hvis man skal bevege på seg. Taxi ut av the palm koster minimum 200 kr en vei. Ikke så altfor dyrt. Imidlertid så er det noe negativt , helt hinsides alkohol priser (2 øl koster over 300 kr) og 66 kr for en boks Pepsi Max. Renholdet var greit, men vår husholderske imponerte ikke og hun tok blant annet og kastet viktige dokumenter og kvitteringer. Det kostet oss nesten 4000, da vi ikke fikk igjen moms uten kvittering på et par dyre vesker. Men helheten er allikevel positiv.
Bodde her 8 netter i oktober 2019
Svar fra Oscar Amiani den 27. okt. 2019
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to welcome you on your next visit to UAE, Best Regards, Hotel Management

8/10 – Bra

Amanda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mars 2019
Svar fra Royal Central the Palm den 9. mai 2019
Dear Guests, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to see you again in the near future. Best Regards, Hotel Management

6/10 – Grei

Benjamin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Februar 19
Jevnt over veldig bra, men man forventer det lille ekstra på 5-stjerner. Første rommet vi fikk møtte ikke forventningene. Lå i 1.etg med handikapp-standard (noe vi ikke trengte), badet ble bla oversvømt av vann ved en kort dusj. Fikk derimot bedre rom ved klage på dag 2 som møtte forventningene. Hotellet ligger litt langt fra alt, men det er også deilig. Egen strand, deilig basseng. Takterrasse. Fine løpemuligheter både på treningsrom og ute på promenaden. Hyggelige ansatte. 2 barer, men ingen servering ved solsenger eller tilbud om bestilling ved bord. Vet et tilfelle så vi tydelig at bartender fylte opp øl i skitne/brukte glass, ellers føltes hotellet og området ryddig og fint. God blanding av vestlige og ikke-vestlige, som førte til en avslappet atmosfære. Ganske bra buffet, både til frokost og middag. Nydelig sjømatrestaurant. Svært stive alkoholpriser. Bemerket i betilling og sa ved ankomst at vi var på bryllupsreise - dette virket ikke hotellet til å bry seg om - ellers bra!
Bodde her 5 netter i februar 2019

10/10 – Utmerket

Mirsad og München

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles bestens, ein paar europäische TV Kanäle wäre optimal
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Thomas og Accra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a singular honor hosting my guest. Am certainly grateful as they enjoyed their time! God bless!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schönes Hotel direkt am Strand (auf der Palme Jumeirah). Sehr freundliches Personal und großartiges Frühstücksbuffet.
Bodde her 2 netter i april 2024
Svar fra Zhazgul Zhanibekova den 11. apr. 2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 – Grei

S

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
ネパールのスタッフの方は良かったです。
Bodde her 3 netter i mars 2024
Svar fra Zhazgul Zhanibekova den 11. apr. 2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 – Utmerket

ELENA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel eccellete con personale molto attento e super gentile. Mare con acqua bellissima e pulitissima, spiaggia molto curata. Consiglio più insonorizzazione delle camere e più ombrelloni in spiaggia. Molto gradita la presenza di acqua gratuita in camera e souvenir nel bagno aprrezzatissimi.
Bodde her 3 netter i mars 2024
Svar fra Zhazgul Zhanibekova den 18. mars 2024
Dear Ms. Elena,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 – Utmerket

Eiad

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the stay very much
Bodde her 1 natt i februar 2024
Svar fra Zhazgul Zhanibekova den 6. mars 2024
Dear Valued Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 – Bra

Gloria

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was really nice and clean. The staff was great. The only things were the hotel did not have anything for visitors to do while they were there. The full board only counted for the buffet and the food was not that great. And the selection of food was very limited. If we had known that full board was only for the buffet. We would have just purchased our food daily from the other restaurants inside the hotel.
Bodde her 5 netter i februar 2024
Svar fra Zhazgul Zhanibekova Assistant Front Office Manage den 23. feb. 2024
Dear Guest,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We truly appreciate your insights as they help us to enhance the experiences of our guests. We are delighted to hear that you found our property to be nice and clean, and that you were satisfied with the service provided by our staff. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we are pleased that we could meet your expectations in this regard. However, we apologize for any inconvenience you experienced regarding the lack of activities available on the property and the limitations of our full board option. Your feedback regarding the buffet selection and the clarity of our full board offerings is invaluable, and we will review our policies and offerings to ensure that they align with the expectations of our guests. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved experience in the future. If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know.Yours truly,,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 – Utmerket

Nicola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful ! Service excellence !
Overnight on the Palm to finish our honeymoon. From check in to the special surprises they organised for us were just wonderful ! Whilst it’s pretty far around the Palm it’s so peaceful! Highly recommend !!
Bodde her 1 natt i februar 2024
Svar fra Zhazgul Zhanibekova Assistant Front Office Manage den 12. feb. 2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 – Grei

Felix

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location of the hotel is really bad if you want to go out in the evening. There is always a huge traffic jam at the stem of the palm. Expect to travel more that an hour to reach even the Marina area.
Bodde her 2 netter i januar 2024
Svar fra Zhazgul Zhanibekova den 5. feb. 2024
Dear Mr.Felix,Thank you for choosing to stay with us and please accept our apologies for the inconvenience during your stay. We have discussed your feedback with our department heads to make sure we will do everything to improve the guest experience.Thank you for being honest and bringing it to our attention.I hope we will be able to welcoming you back in the near future to make up for it.Warm regards,Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 – Bra

Sylvia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, clean facilities
Bodde her 6 netter i desember 2023
Svar fra Fassih Sissaoui Front Office Manager den 19. des. 2023
Dear Ms.Sylvia , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon.

10/10 – Utmerket

Haley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff and beautiful location Thank you to all x
Bodde her 7 netter i desember 2023
Svar fra Fassih Sissaoui Front Office Manager den 19. des. 2023
Dear Haley , Greeting From Royal Central Hotel The Palm ! We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you.. We look forward being at your service again in the near future.

10/10 – Utmerket

Paula Alexandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was only a day to gain courage to move on to Australia but the stay was super relaxing specially due to the fact that the staff is really 5 stars.
Bodde her 1 natt i desember 2023
Svar fra Fassih Sissaoui Front Office Manager den 10. des. 2023
Dear Ms.Paula , Greeting From Royal Central Hotel The Palm ! Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Royal Central hotel.. We look forward being at your service again in the near future.Yours truly,

10/10 – Utmerket

aneesa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, great ambiance. Very clean
Bodde her 1 natt i desember 2023
Svar fra Fassih Sissaoui Front Office Manager den 11. des. 2023
Dear Ms.Aneesa , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager

8/10 – Bra

Jens

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2023
Svar fra Fassih Sissaoui Front Office Manager den 12. des. 2023
Dear Jens , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us.We look forward being at your service again in the near future. Yours truly,

8/10 – Bra

Zeenat

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For a stay on The Palm, it was fantastic. Reasonably priced, good facilities with decent beach space and pool access. We paid for a partial beach view but were kindly upgraded to a full beach view which was lovely and meant we could watch the beautiful sunset. The hotel is very clean, great service by the staff and they were super helpful when we needed recommendations. We did have an issue with the shower, in that we couldn't get the hand held showerhead to work but there is an overhead option. Overall, we had a great time! It is a bit far to get into and around the main centre, however if you're looking for a reasonable option on The Palm then this would tick all your boxes.
Bodde her 2 netter i november 2023
Svar fra Fassih Sissaoui Front Office Manager den 20. nov. 2023
Dear Zeenat , Greeting From Royal Central Hotel The Palm ! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Yours truly,

8/10 – Bra

Miriam

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Personal war total bemüht und freundlich gute und abwechslungsreiche Auswahl beim Frühstück und Buffet am Abend Zimmer und Hotel generell war sauber Lage ist etwas abseits vom Geschehen in der Stadt / Marina
Bodde her 8 netter i september 2023
Svar fra Front Office Manager den 25. sep. 2023
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm regards,Fassih SissasiouFront Office Manager

10/10 – Utmerket

Shahnaz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i august 2023
Svar fra Fassih Sissaoui den 10. sep. 2023
Dear Mrs.Shahnaz ,Greeting From Royal Central Hotel The Palm ! We are extremely happy to hear that your stay with us was flawless.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Act Front Office Manager

8/10 – Bra

Gemma

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i april 2023
Svar fra Fassih Sissaoui Act Front Office Manager den 21. juni 2023
Dear Ms.Gemma , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Carlos og chicago

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!
Bodde her 6 netter i april 2023
Svar fra Fassih Sissaoui Act Front Office Manager den 21. juni 2023
Dear Mr.Carlos , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

6/10 – Grei

Justin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We liked the staff’s eagerness to help the guests and the beach access. We did not like how limited the gym facility was, we did not like how expensive the drinks were, we did not like the fact that our view was a dirt lot that was littered with trash, and we did not like how crowded the beach and pool area felt during the day.
Bodde her 4 netter i april 2023
Svar fra FOM den 24. apr. 2023
Dear Mr.Justin,Greetings from Royal Central Hotel and Resort the Palm!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly, Mohammad RafatFront Office Manager

10/10 – Utmerket

Omolola

Bodde her 6 netter i april 2023

8/10 – Bra

LeAndre

Bodde her 2 netter i mars 2023

10/10 – Utmerket

Savannah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely amazing!
I have absolutely no complaints about this property! We were welcomed with drinks at check in and the service was great the entire time. The food was incredible with a ton of food options. I got the chance to even go on a jet ski right from the beach. Views and beach access were incredible. I’d definitely recommend this place to anyone!
Bodde her 3 netter i februar 2023
Svar fra FOM den 24. apr. 2023
Dear Value Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for having taken time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward to being at your service again in the near future. Yours truly, Mohammad RafatFront Office Manager

2/10 – Forferdelig

Manjot

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Na
Bodde her 5 netter i februar 2023
Svar fra FOM den 24. apr. 2023
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for taking the time to provide us with your valuable feedback about your stay with us. We are sincerely concerned and apologies that we fell short of your expectations in some areas as mentioned. Your helpful comments are much appreciated, and your feedback will help us continually improve the facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.Yours truly, Mohammad RafatFront Office Manager

8/10 – Bra

Koki

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ビーチが最高だった。部屋も清潔でしたが、1日掃除を忘れている日がありました
Bodde her 4 netter i februar 2023
Svar fra Mohammed Rafat Front Office Manager den 3. mars 2023
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything We Wanted
We went away for a 5 day break and the hotel and staff could not have been better. Exactly as detailed on website and not being as large a hotel as many on the Palm was definitely a major plus for us.
Bodde her 5 netter i februar 2023
Svar fra Mohammed Rafat Front Office Manager den 20. feb. 2023
Dear Mr.James , Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 – Utmerket

SUSANA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From arrival to departure the service was amazing! I would definitely recommend and stay here again! Thank you for making my birthday amazing!
Bodde her 1 natt i januar 2023
Svar fra Mohammed Rafat Front Office Manager den 26. jan. 2023
Dear Ms.Susan , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Utmerket

Yadier

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra FOM den 24. apr. 2023
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Mohammad RafatFront Office Manager

4/10 – Dårlig

satish

Likte ikke: Overnattingsstedets bygg og tilstand
Common areas are good so as staff. Balcony door had issues . Bath room sink dont work. TV did not work . I have to call house keeping for this to repair. Expected them to check before allocating room.
Svar fra Mohamed Rafat den 20. jan. 2023
Dear Mr.Satish , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area as mentioned. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.

4/10 – Dårlig

philip

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
On the palm
Svar fra Mohammed Rafat Front Office Manager den 7. jan. 2023
Dear Mr.Philip ,Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly,

10/10 – Utmerket

guillaume

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Top
Svar fra Mohammed Rafat Front Office Manager den 7. jan. 2023
Dear Mr.Guillaume , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 – Utmerket

Gregory og Kennesaw

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view was great and very clean pools as well as the beach front. The staff were very professional and helpful
Bodde her 7 netter i november 2022
Svar fra Mohammed Rafat Front Office Manager den 24. nov. 2022
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 – Utmerket

Curdin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Journey: Frühmorgens schwimmen im Meer oder Fitness im Gym. mit anschliessendem feinem Morgenbuffet; am Hoteleigenen Strand den Tag gut beginnen lassen und gegen Mittag das feine Essen in einem der drei Restaurants geniessen; Ausflug zu den Sehenswürdigkeiten von Dubai und den Abend in der Hoteleigenen Bar auf dem Dach ausklingen lassen bevor man auf das sehr saubere und grosszügige Zimmer geht. Oder dann vielleicht doch noch etwas via Roomservice bestellen. Es bleiben keine Wünsche offen. Wir würden jederzeit gerne wieder hier einchecken und es geniessen.
Bodde her 4 netter i november 2022
Svar fra Mohamed Rafat den 12. nov. 2022
Dear Curdin , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

2/10 – Forferdelig

Dana

10/10 – Utmerket

Nicole og S. Richmond Hill

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property, service and friendly staff. Enjoyed my stay there.
Bodde her 5 netter i september 2022
Svar fra Mohamed Rafat den 12. nov. 2022
Dear Nicole , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

10/10 – Utmerket

Kenia

Bodde her 1 natt i september 2022

10/10 – Utmerket

ARASH

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Everything was perfect
Bodde her 8 netter i september 2022
Svar fra Mohamed Rafat den 12. nov. 2022
Dear Arash , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

8/10 – Bra

Carl L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice pleasant staff very accommodating
Bodde her 7 netter i august 2022
Svar fra Mohammed Rafat Front Office Manager den 28. aug. 2022
Dear Mr.Carl , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly,

10/10 – Utmerket

Okba Akram

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tres belle expérience. J'ai beaucoup aimé. A recommander.
Bodde her 9 netter i juli 2022

10/10 – Utmerket

Mishil

very good
Bodde her 3 netter i juni 2022
Svar fra Mohamed Rafat den 27. juni 2022
Dear Mishil, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager

6/10 – Grei

Keitha

Bodde her 1 natt i mai 2022
Svar fra Moahmed Rafat den 27. juni 2022
Dear Keitha, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Mohamed Rafat Front Office Manager

10/10 – Utmerket

Leandra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
sehr gut
Bodde her 6 netter i mai 2022
Svar fra Mohamed Rafat den 27. juni 2022
Dear Leandra, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager