Utendørsbasseng, bassengtelt (mot betaling) og bassengparasoller

Anmeldelser av Palace Downtown

5 out of 5
Palace Downtown
Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 775 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 157 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1000 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Alma

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Aby Abraham den 3. okt. 2023
Dear guest,Thank you so much for your wonderful review of our property.My team and I truly appreciate reading such fantastic feedback and it’s always great to hear that our focus on guest service satisfaction is paying off. I sincerely hope that we will have the opportunity to welcome back soon. Kind regards,Aby AbrahamPalace Downtown

10/10 – Utmerket

Steinar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales!
Helt igjennom et 10 av 10 hotel. Herlig for mix jobb/relax. Gode spisesteder. topp service.
Bodde her 4 netter i august 2023
Svar fra Aby Abraham den 4. sep. 2023
Dear guest,Thank you for your rating. We wish you a great journey onward and hope to see you back soonRegardsAby AbrahamManagement Office

8/10 – Bra

Marius

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
alt er bra
Bodde her 4 netter i desember 2021
Svar fra AE den 25. feb. 2022
Dear Marius, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Ahmed El Nawawy General Manager

8/10 – Bra

jan gunnar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Palace Dovntown ligger supersentralt i Dubai sentrum. Bare få minutter fra Dubai Mall, masse restauranter og det vakre “Dancing water” rett ved. Hotellet har store rom med alle fasiliteter. Vakkert basengområde med solstoler og cabanas. God restaurant. Kan absolutt anbefale dette 5 stjerners hotellet.
Bodde her 2 netter i februar 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fornøyd.
Hyggelige ansatte som strekker seg langt for at din opplevelse skal være bra. Fint renhold, og veldig fint basseng. Fin mat, alt tipp topp. Rett ved burj khalifa, og daglig er det show frem til 23:00. Alt i alt svært fornøyd:)
Bodde her 4 netter i november 2020
Svar fra Ahmed Elnawawy den 15. des. 2020
Dear Guest, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Ahmed El Nawawy General Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, men maten er ikke noe å skryte av
Hotellet ligger få meter fra Dubai Mall,og er praktisk om du drar for å shoppe. Hotellet er i arabisk stil,innbydende og delikat. Hotellet har sin egen signaturduft som du kjenner overalt. Liker du lukten,så gir det en ekstra piff på oppholdet ditt. Bassengområdet er ikke så veldig stort,men både bassenget og solsengen er veldig bra. Når det gjelder maten på hotellet,er jeg ikke så veldig imponert. Frokosten vil jeg si er middels god, og langt fra de beste frokostene i Dubai. Selv om denne er en av de dyreste. For lite utvalg av brød, og jeg er ikke begeistret over brød man skjærer opp selv og det var kun to typer av rundstykker. Også for lite annen bakst. De steker både belgiske vafler og french toast, men vaflene er helt tørre og fullstendig smakløse. Minner mest og tørre iskjeks. French toast var for lite gjennomtrukket av væske og de var heller ikke stekt gyldne og fluffy. Litt lite utvalg av frukt. Pene beholdere til drikke, men for lite utvalg av juice. Det er heller ikke så hygienisk at maten blir plassert i etasjer, når gjester med klær som har lange ermer skal forsyne seg,da havner lett litt av klærne i de nederste fat/bollene. Vi forsøkte afternoon tea, den var langt under middels. Kalde scones og det at samme type kake er brukt til flere typer, kun endret med ulik topping, gjorde den til en av de tristeste afternoon tea i Dubai. Vi spiste på Thairestauranten Tipthara. Der har du fantastisk utsikt til fontenen, maten her var helt grei, verken mer eller mindre.
Bodde her 6 netter i august 2018
Svar fra David Simon den 30. aug. 2018
Dear Guest, Thank you for sharing your review with us, it was a pleasure to have you as our guest, I am glad you enjoyed our location and the Arabic styled theme of our hotel. At the same time please allow me to extend my sincere apologies for the inconvenience caused due to the variety of food, we truly try to meet all our guests’ expectations when it comes to food variety and taste, however reading your review tells me that we just missed to achieve this, please be assured that your review has been shared with the chefs who are already working on solutions to avoid similar situations in the future. Having said so, I do hope we will be given another opportunity to serve you at our best in the near future. Best regards, David Simon - General Manager

10/10 – Utmerket

Tor Olav

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk
Helt nydelig hotell, men servicen og betjeningen overgår alt. Helt fantastisk
Bodde her 4 netter i juni 2017

10/10 – Utmerket

anisha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was my second time staying at the hotel Amazing staff great location good breakfast would highly recommend
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Sonia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing staff loved everything
Bodde her 1 natt i mai 2024
Svar fra Stefan Masche den 16. mai 2024
Dear Sonia,Thank you for taking the time to rate your recent stay at Palace Downtown. We truly appreciate your top rating and are thrilled to know that you enjoyed your experience with us.Your satisfaction is our utmost priority, and we are committed to providing exceptional service and memorable experiences to all our guests.We look forward to welcoming you back for another wonderful stay at Palace Downtown in the near future.RegardsStefan MascheManagement Office

10/10 – Utmerket

Miguel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es un sueño
Bodde her 4 netter i april 2024
Svar fra Stefan Masche den 13. mai 2024
Dear guest,Thank you for sharing your feedback with us.We are thrilled to hear that your experience with us felt like a dream. Our team works tirelessly to ensure that every aspect of your stay exceeds your expectations, and it brings us immense joy to know that we succeeded in making your time with us truly special.Your satisfaction is our greatest reward, and we are grateful for your kind words. We look forward to welcoming you back to Palace Downtown Hotel for more unforgettable experiences in the future.RegardsStefan MascheManagement Office

8/10 – Bra

Abdulaziz og sarasota

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and wonderful area. The only gripe is that the pillows are not comfortable and the room is too humid. I didn't receive any Vip benefits as well.
Bodde her 1 natt i mai 2024
Svar fra Stefan Masche den 10. mai 2024
Dear guest,Thank you for choosing to stay at Palace Downtown Hotel and for taking the time to share your experience with us.We're delighted to hear that you found our hotel to be great and enjoyed the wonderful area surrounding us. However, we regret to learn that you experienced discomfort with the pillows and found the room to be too humid. Please accept our sincere apologies for any inconvenience caused. Rest assured, we will address these issues promptly to ensure a more comfortable stay for our future guests.Regarding the VIP benefits, we apologize for any oversight on our part. We take guest satisfaction seriously, and we're sorry that we didn't meet your expectations in this regard. We would appreciate the opportunity to rectify this and ensure that you receive the VIP treatment you deserve on your next visit. Please feel free to contact us directly to discuss this further.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an exceptional stay that exceeds your expectations.RegardsStefan MascheManagement Office

10/10 – Utmerket

Asnia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect service from beginning to end. The location is unbeatable.
Bodde her 1 natt i april 2024
Svar fra Stefan Masche den 2. mai 2024
Dear Asnia,Thank you for sharing your feedback on your recent experience at Palace Downtown. We are delighted to hear that you found our service to be perfect from beginning to end and that you enjoyed our unbeatable location.At Palace Downtown, we strive to provide our guests with nothing short of excellence, and it is truly rewarding to receive such positive feedback.Your satisfaction is our utmost priority, and we are thrilled that we were able to meet your expectations during your stay.We sincerely appreciate your patronage and hope to have the pleasure of welcoming you back for another exceptional experience soon.RegardsStefan MascheManagement Office

10/10 – Utmerket

Leanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay!
Bodde her 4 netter i april 2024
Svar fra Stefan Masche den 2. mai 2024
Dear Leanne,Thank you for taking the time to share your feedback following your recent stay at Palace Downtown. We are thrilled to hear that you had a wonderful experience with us.Your satisfaction is our top priority, and it is heartening to know that our efforts to provide exceptional hospitality were successful during your visit.We are grateful for your patronage and look forward to welcoming you back for another memorable stay in the near future.RegardsStefan MascheManagement Office

10/10 – Utmerket

Marina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Stefan Masche den 16. mai 2024
Dear Marina,Thank you for taking the time to rate your recent stay at Palace Downtown. We truly appreciate your top rating and are thrilled to know that you enjoyed your experience with us.Your satisfaction is our utmost priority, and we are committed to providing exceptional service and memorable experiences to all our guests.We look forward to welcoming you back for another wonderful stay at Palace Downtown in the near future.RegardsStefan MascheManagement Office

10/10 – Utmerket

Michael

Reiste med partner, Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
HIGHLY recommend this place.
Bodde her 5 netter i april 2024
Svar fra Stefan Masche den 2. mai 2024
Dear Michael,Thank you for your lovely comments and rating. RegardsStefan MascheManagement Office

8/10 – Bra

kazuyoshi og tagawa

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
洪水の翌日でしたが、 何も無かった様な、対応でした。 DXファウンテンビューから jrスイートにアップグレードでした。 費用は10万円でした。
Bodde her 3 netter i april 2024
Svar fra Stefan Masche den 2. mai 2024
Dear Kazuyoshi,Thank you for taking the time to share your recent experience at Palace Downtown with us. We sincerely appreciate your feedback and are grateful for your understanding during the unforeseen circumstances surrounding the flood.We are truly sorry for any inconvenience caused by the incident and are immensely grateful for your patience and cooperation as we worked to address the situation swiftly and efficiently.Your kind words regarding the service you received despite the challenges are deeply appreciated. It is our priority to ensure that our guests feel welcomed and valued, regardless of any external circumstances. We are pleased to hear that you were able to enjoy your stay and that our team was able to accommodate your needs, including the upgrade to a Junior Suite from the Deluxe Fountain View room.Your satisfaction is our utmost reward, and we are glad to have been able to enhance your experience with us.We hope to have the pleasure of welcoming you back to Palace Downtown in the near future for another exceptional stay.RegardsStefan MascheManagement Office

10/10 – Utmerket

Walter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredible location, beautiful property, excellent service
Bodde her 4 netter i mars 2024
Svar fra Stefan Masche den 4. apr. 2024
Dear Walter,Thank you ever so much for your kind words regarding your recent visit to Palace Downtown! We are thrilled to hear that you found our location incredible, our property beautiful, and our service excellent.At Palace Downtown, we take great pride in offering our guests an unforgettable experience, and it brings us immense joy to know that we were able to exceed your expectations.Your appreciation fuels our passion to continue delivering exceptional service and maintaining the beauty of our property.We are incredibly grateful for your patronage and hope to have the pleasure of welcoming you back to Palace Downtown in the near future for another remarkable stay.RegardsStefan MascheManagement Office

10/10 – Utmerket

Myung Jin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Stefan Masche den 8. apr. 2024
Dear guest,We are delighted to hear that you enjoyed your stay at our 5-star establishment. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another memorable stay.RegardsStefan MascheManagement Office

8/10 – Bra

marko og monaco

Reiste med familie og små barn
Likte: Renhold og personale og service
Nice lobby, room looks like motel style and needs updating, pool area needs updating too.
Bodde her 1 natt i mars 2024
Svar fra Stefan Masche den 18. mars 2024
Dear guest,Thank you for sharing your feedback with us following your recent stay at Palace Downtown Hotel. We're pleased to hear that you enjoyed our lobby area, and we appreciate your observations regarding the room and pool area.We constantly strive to maintain the highest standards of comfort and aesthetics throughout our property. Your comments regarding the room style and the pool area are valuable to us, and we will certainly take them into consideration as we continue to enhance and update our facilities.Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future to experience the improvements we make based on your feedback.Regards,Stefan MascheManagement Office

10/10 – Utmerket

dhaniany

Bodde her 2 netter i februar 2024
Svar fra Stefan Masche den 3. apr. 2024
Dear Dhaniany,Thank you for choosing Palace Downtown Hotel for your recent stay. We appreciate your five-star rating and are delighted that you enjoyed your experience with us. We look forward to welcoming you back soon for another memorable stay.Warm regards,Stefan MascheManagement Office

6/10 – Grei

Thierry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Stefan Masche den 1. mars 2024
Dear guest,Thank you for taking the time to share your feedback about your recent stay at Palace Downtown. We greatly appreciate your comments and are pleased to hear that you had an enjoyable experience with us.At Palace Downtown, we strive to provide exceptional service and memorable experiences for all our guests, and it is rewarding to know that we have succeeded in meeting your expectations.We value your patronage and hope to have the pleasure of welcoming you back for another wonderful stay in the near future.RegardsStefan Masche Management Office

10/10 – Utmerket

MARIO

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect hotel
Bodde her 5 netter i februar 2024
Svar fra Stefan Masche den 28. feb. 2024
Dear guest,Thank you for your wonderful review and for choosing The Palace Downtown Dubai as your preferred hotel. We are thrilled to hear that you had a perfect experience during your stay with us.Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations. It's fantastic to know that every aspect of your stay, from our impeccable service to the breathtaking rooms and attention to detail, contributed to making your experience perfect.We are immensely proud of our dedicated team, including James, Osama, Sonia, and all the other staff members you mentioned, for their commitment to ensuring that you had an exceptional stay. Your recognition of their efforts is truly appreciated.We are grateful for your kind words and recommendation. It would be our pleasure to welcome you back to The Palace Downtown Dubai for another perfect stay whenever your travels bring you to Dubai.RegardsStefan Masche Management Office

10/10 – Utmerket

Emmanuel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nos encantó este hotel
Un hotel súper bien ubicado!! en la tarde, ya de regreso de los tours, nos sentábamos en nuestra terraza, cuarto 179, para ver los shows de las fuentes! Muy céntrico. bien conectado. Caminando a 1 minuto está el mall de Dubai y todos fueron súper amables y serviciales. Limpio y con sábanas hermosas. en la noche te abren la cama y te dejan tus pantuflas!!!
Bodde her 2 netter i februar 2024
Svar fra Stefan Masche den 20. feb. 2024
Dear Emmanuel,Thank you for choosing to stay at Palace Downtown and for sharing your wonderful experience with us.We are delighted to hear that you enjoyed the convenient location of our hotel and the spectacular view of the fountain shows from your terrace in room 179. Providing our guests with a central and well-connected location is one of our priorities, and we are thrilled that you found it convenient.We are pleased to know that our team members were able to make your stay memorable with their friendly and helpful service. Your comfort and satisfaction are important to us, and we are glad that you found your room to be clean and equipped with beautiful sheets.It's wonderful to hear that you appreciated the small touches, such as the nightly turndown service with slippers provided.Thank you once again for your kind words, and we look forward to welcoming you back to Palace Downtown for another enjoyable stay in the future.Regards,Stefan MascheManagement Office

10/10 – Utmerket

ajournees

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was an event across the lake for the Chinese new year and I requested a room change as it was too loud. Unfortunate but hotel responded with a suite which was too big but at least not noisy. Breakfast buffet was great and view over pool and to khalifa was awesome!
Bodde her 2 netter i februar 2024
Svar fra Stefan Masche den 19. feb. 2024
Dear Valued Guest,Thank you for taking the time to leave us a glowing 5-star review! We are thrilled to hear that you had such a wonderful experience during your stay at Palace Downtown hotel.Your feedback means the world to us, as it reaffirms the hard work and dedication of our team. We are committed to providing exceptional service and ensuring that each guest has a memorable stay.We look forward to welcoming you back to Palace Downtown hotel in the future and providing you with another exceptional experience. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing Palace Downtown hotel. We truly appreciate your support and hope to see you again soon!Warm regards, Stefan Masche Management Office

10/10 – Utmerket

Manuel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Está muy bonito es el más padre si quieres ver las fuentes y estar en el mall Dubai y el Burj Khalifa el más cool es y cero barato.
Bodde her 4 netter i januar 2024
Svar fra Aby Abraham den 7. feb. 2024
Dear guest,Thank you for taking the time to share your experience at Palace Downtown. We are thrilled to hear that you found our hotel to be very beautiful and enjoyed its convenient location near the Dubai Mall and the iconic Burj Khalifa.At Palace Downtown, we strive to provide our guests with an unforgettable experience, and we are delighted that you found your visit to be enjoyable. Being in close proximity to attractions like the Dubai Mall and the mesmerizing fountains allows our guests to immerse themselves in the vibrant energy of the city.We appreciate your acknowledgment of the value we offer, and we are committed to providing exceptional service and amenities that justify our pricing.Thank you once again for choosing Palace Downtown. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Sung-Wook

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Aby Abraham den 2. feb. 2024
Dear guest,On behalf of the entire team at Palace Downtown Hotel, I would like to express our sincere gratitude for taking the time to share your experience on Expedia. Your glowing rating has truly warmed our hearts, and we are thrilled to hear that your stay with us exceeded your expectations.At Palace Downtown, we strive to create memorable and exceptional experiences for our guests, and your positive feedback reinforces our commitment to providing outstanding service. We are delighted to have played a part in making your stay enjoyable.Your valuable comments serve as motivation for our dedicated staff, inspiring us to continue delivering the highest standards of hospitality. We genuinely appreciate your support and look forward to welcoming you back for another unforgettable stay.Thank you once again for choosing Palace Downtown Hotel. If there's anything more we can do for you, please don't hesitate to reach out.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Anas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good
Bodde her 3 netter i januar 2024
Svar fra Aby Abraham den 2. feb. 2024
Dear guest,On behalf of the entire team at Palace Downtown Hotel, I would like to express our sincere gratitude for taking the time to share your experience on Expedia. Your glowing rating has truly warmed our hearts, and we are thrilled to hear that your stay with us exceeded your expectations.At Palace Downtown, we strive to create memorable and exceptional experiences for our guests, and your positive feedback reinforces our commitment to providing outstanding service. We are delighted to have played a part in making your stay enjoyable.Your valuable comments serve as motivation for our dedicated staff, inspiring us to continue delivering the highest standards of hospitality. We genuinely appreciate your support and look forward to welcoming you back for another unforgettable stay.Thank you once again for choosing Palace Downtown Hotel. If there's anything more we can do for you, please don't hesitate to reach out.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Shibraar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Aby Abraham den 2. feb. 2024
Dear guest,On behalf of the entire team at Palace Downtown Hotel, I would like to express our sincere gratitude for taking the time to share your experience on Expedia. Your glowing rating has truly warmed our hearts, and we are thrilled to hear that your stay with us exceeded your expectations.At Palace Downtown, we strive to create memorable and exceptional experiences for our guests, and your positive feedback reinforces our commitment to providing outstanding service. We are delighted to have played a part in making your stay enjoyable.Your valuable comments serve as motivation for our dedicated staff, inspiring us to continue delivering the highest standards of hospitality. We genuinely appreciate your support and look forward to welcoming you back for another unforgettable stay.Thank you once again for choosing Palace Downtown Hotel. If there's anything more we can do for you, please don't hesitate to reach out.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Aby Abraham den 2. feb. 2024
Dear guest,On behalf of the entire team at Palace Downtown Hotel, I would like to express our sincere gratitude for taking the time to share your experience on Expedia. Your glowing rating has truly warmed our hearts, and we are thrilled to hear that your stay with us exceeded your expectations.At Palace Downtown, we strive to create memorable and exceptional experiences for our guests, and your positive feedback reinforces our commitment to providing outstanding service. We are delighted to have played a part in making your stay enjoyable.Your valuable comments serve as motivation for our dedicated staff, inspiring us to continue delivering the highest standards of hospitality. We genuinely appreciate your support and look forward to welcoming you back for another unforgettable stay.Thank you once again for choosing Palace Downtown Hotel. If there's anything more we can do for you, please don't hesitate to reach out.Warm regards,Aby AbrahamManagement Office

6/10 – Grei

Olivia

Likte: Personale og service
It’s was noisy by the pool and speakers
Bodde her 2 netter i januar 2024
Svar fra Aby Abraham den 21. jan. 2024
Dear Olivia,Thank you for sharing your feedback with us. We genuinely appreciate hearing about your experience, and we apologize for any inconvenience caused by the noise by the pool and speakers.We understand the importance of creating a comfortable and enjoyable environment for all our guests, and we regret that your experience fell short of expectations in this regard. Your feedback is valuable to us, and we will certainly review and address the situation to ensure a more pleasant experience for all.If you have any additional details or suggestions you would like to share, please feel free to contact us directly. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable visit in the future.RegardsAby AbrahamManagement Office

10/10 – Utmerket

Hamdi

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding staff and beautiful property with excellent location
Bodde her 4 netter i januar 2024
Svar fra Aby Abraham den 20. jan. 2024
Dear guest,We sincerely appreciate your fantastic 5-star rating! It's truly rewarding to know that we met or exceeded your expectations during your recent stay at our hotel.Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. Your positive feedback motivates us to continue delivering the highest level of hospitality.Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Nadya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Aby Abraham den 20. jan. 2024
Dear Nadya,We sincerely appreciate your fantastic 5-star rating! It's truly rewarding to know that we met or exceeded your expectations during your recent stay at our hotel.Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. Your positive feedback motivates us to continue delivering the highest level of hospitality.Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Volker

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ein sehr schönes Hotel mit traumhafter Aussicht auf den Burg Khalifa und die Fountains. In der Zwischenzeit sicherlich etwas in die Jahre gekommen und das eine oder andere ist renovierungsbedürftig.
Bodde her 3 netter i januar 2024
Svar fra Aby Abraham den 10. jan. 2024
Dear Volker,Thank you for taking the time to share your positive experience about our hotel, especially appreciating the fantastic view of the Burj Khalifa and the fountains. Your kind words are genuinely appreciated, and we are delighted to have contributed to a memorable stay.We also value your constructive feedback regarding the condition of some elements within the hotel. Your observations are crucial for us, and we want to assure you that we take them seriously. We are committed to maintaining high standards of comfort and aesthetics for our guests.Rest assured, our management team is actively reviewing the areas in need of renovation, and we have plans in place to address and enhance the overall guest experience. Your insights are invaluable as we work towards making improvements.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there are specific details you would like to share or if you have further suggestions, please feel free to reach out to us directly.Thank you for choosing our hotel, and we look forward to exceeding your expectations on your next visit.RegardsAby AbrahamManagement Office

10/10 – Utmerket

Musawar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Aby Abraham den 9. jan. 2024
Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

KENTA

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i januar 2024
Svar fra Aby Abraham den 9. jan. 2024
Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Shingo

Reiste med familie
very good
Bodde her 2 netter i januar 2024
Svar fra Aby Abraham den 9. jan. 2024
Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Karan Vir Singh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023
Svar fra Aby Abraham den 31. des. 2023
Dear guest,Thank you for taking the time to share your positive experience with us at Palace Downtown. We are delighted to hear that you enjoyed your stay and appreciate your kind words.Our team works diligently to provide exceptional service, and it is truly rewarding to know that our efforts have contributed to your satisfaction. Your feedback is a source of inspiration for us to continue delivering memorable experiences.We are committed to maintaining the highest standards of hospitality, and it is our pleasure to be of service to you. Should you have any specific comments or suggestions you'd like to share, please feel free to reach out.Thank you for choosing Palace Downtown. We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

ping

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Too noisy at night
Bodde her 2 netter i desember 2023
Svar fra Aby Abraham den 31. des. 2023
Dear guest,Thank you for taking the time to share your positive experience with us at Palace Downtown. We are delighted to hear that you enjoyed your stay and appreciate your kind words.Our team works diligently to provide exceptional service, and it is truly rewarding to know that our efforts have contributed to your satisfaction. Your feedback is a source of inspiration for us to continue delivering memorable experiences.We are committed to maintaining the highest standards of hospitality, and it is our pleasure to be of service to you. Should you have any specific comments or suggestions you'd like to share, please feel free to reach out.Thank you for choosing Palace Downtown. We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

MOMOKO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
お部屋がとても綺麗でした。近くにたくさんレストランもあります。ドバイモールも近くて便利でした。大満足です。
Bodde her 1 natt i desember 2023
Svar fra Aby Abraham den 9. jan. 2024
Dear guest ,Greetings from Palace Downtown Hotel!We are delighted to hear from you and appreciate your taking the time to share your well-being with us. Your kind words bring warmth to our hearts, and we are grateful for your positive sentiment.At Palace Downtown, our commitment extends beyond providing exceptional experiences; we also aim to foster a connection with our valued guests. It is heartening to know that you are well, and we sincerely hope that life continues to treat you kindly.Should you ever plan to return to Palace Downtown Hotel, know that we eagerly await the opportunity to welcome you back and ensure your stay is as delightful as ever. Should you have any specific requests or inquiries in the future, please do not hesitate to reach out.Once again, thank you for sharing your well-being with us. Wishing you continued happiness and good health.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

sabah

Reiste med familie
Wonderful
absolutely loved this place. We will go back to this place. The service, the cleanliness, the staff.. everything was on point. I left half of my heart there.
Bodde her 6 netter i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

AHMAD

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
best Hotel at Downtown
The best staff, best location and best view on the fountain with the best hotel with access to Dubai Mall
Bodde her 1 natt i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Joaquim

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ótimo Hotel com a melhor localização do Dubai
Simplesmente incrível a experiência.
Bodde her 3 netter i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

6/10 – Grei

Gurbinder

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Kyle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extraordinary experience. Probably the most responsive and attentive staff we have ever encountered. The food choices were first rate. Especially the buffets. Location is ideal for shopping and exploring the downtown area. Room was clean well appointed and spacious. We opted not to upgrade and had no regrets about that. We will never stay at any other hotel in Dubai.
Bodde her 3 netter i desember 2023
Svar fra Aby Abraham den 16. des. 2023
Dear Kyle,Thank you for taking the time to share your extraordinary experience with us! We are absolutely thrilled to read your glowing review and learn that our staff's responsiveness and attentiveness left a lasting impression on you. Providing excellent service is our top priority, and it's rewarding to hear that we exceeded your expectations.We're delighted that you enjoyed the first-rate food choices, especially the buffets, and found the location ideal for shopping and exploring the downtown area. It's great to know that your room met your expectations in terms of cleanliness, appointments, and spaciousness.We appreciate your feedback regarding the decision not to upgrade, and we're glad to hear that you had no regrets about it. Our goal is to provide a memorable experience for all our guests, and it sounds like we succeeded during your stay.It's an honor to be your preferred hotel in Dubai, and we look forward to welcoming you back for more extraordinary experiences in the future. If there's anything specific you would like on your next visit, please feel free to let us know.Thank you for choosing us through Expedia!RegardsAby AbrahamManagement Office

10/10 – Utmerket

Edmond

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay. The service was great and I particularly enjoyed the comfort of the bed. We will definitely return and recommend it to friends.
Bodde her 2 netter i november 2023
Svar fra Aby Abraham den 6. des. 2023
Dear guest,Thank you for taking the time to share your wonderful experience during your recent stay at Palace Downtown. We are delighted to hear that you enjoyed your time with us, and we truly appreciate your kind words.Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. It's particularly heartening to learn that you found the bed to your liking, as we understand the importance of a good night's sleep during your travels.Your recommendation means a lot to us, and we look forward to the opportunity to welcome you back to Palace Downtown. If there's anything specific you enjoyed or if you have any suggestions for areas where we can further enhance your experience, please don't hesitate to let us know.Once again, thank you for choosing Palace Downtown. We appreciate your trust and hope to have the pleasure of serving you again in the near future.Warm regards,Regards,Aby AbrahamManagement Office

10/10 – Utmerket

nawzad

Bodde her 7 netter i november 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

6/10 – Grei

Tsutomu

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
観光に便利ですが、施設は古く、いくつか問題があります。
Bodde her 1 natt i november 2023
Svar fra Aby Abraham den 6. des. 2023
Dear guest,I hope this message finds you well. I would like to express our sincere appreciation for taking the time to share your thoughts with us regarding your recent stay. Your feedback is invaluable, and we are grateful for the opportunity to address your concerns.We regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding the facilities. Please accept our sincere apologies for any inconvenience you may have encountered. Your feedback is a crucial tool for us to identify areas for improvement, and we are committed to taking the necessary steps to enhance the overall experience for our valued guests.To ensure we address your concerns adequately, we would appreciate it if you could provide more specific details about the issues you encountered during your stay. This information will help us to investigate and rectify any shortcomings promptly.We understand the importance of maintaining modern and well-maintained facilities to provide a comfortable and enjoyable stay for our guests. Your insights will contribute to our ongoing efforts to enhance the quality of our offerings.Once again, thank you for bringing this to our attention. Your satisfaction is our top priority, and we are dedicated to making the necessary improvements to elevate your experience during any future visits.If you have any further details or if there's anything specific you would like us to address, please feel free to respond to this message or contact our guest relations team directly. We are here to assist you in any way we can.RegardsAby AbrahamManagement Office

10/10 – Utmerket

EUNKYUNG

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
분수쇼를 보기위해 선택한 방이였는데 기대이상으로 좋았어요 방 안에서 여유롭게 즐길 수 있었고, 두마이몰, 부르즈 할리파 ,식당 등 도보로 가깝다.
Bodde her 1 natt i november 2023
Svar fra Aby Abraham den 30. nov. 2023
Dear guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your time at Palace Downtown. Providing excellent service and creating memorable moments for our guests/customers is our top priority.Your kind words are truly appreciated, and we look forward to the pleasure of serving you again in the future. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Jeannette

Bodde her 2 netter i november 2023
Svar fra Aby Abraham den 19. des. 2023
Dear Jeannette,Thank you for taking the time to share your fantastic feedback about your recent stay at our property. We are delighted to hear that you found our location in downtown Dubai to be amazing, providing quick access to iconic landmarks such as the Dubai Mall, Dubai Fountain, and the Burj Khalifa.It warms our hearts to know that our staff contributed to making your experience memorable. We strive to provide excellent service, and your kind words about the team's friendliness and accommodation mean a lot to us.We're also thrilled that you enjoyed the food and found the ambiance peaceful. Creating a positive and enjoyable atmosphere for our guests is a top priority, and it's wonderful to hear that we succeeded during your visit.Your recommendation is the highest compliment we could receive, and we truly appreciate your endorsement. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share.We look forward to the pleasure of welcoming you back to our property the next time you're in Dubai. Thank you once again for choosing us!Regards,Aby AbrahamManagement Office

10/10 – Utmerket

Manjeet

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is really helpful and polite. We like its location and the walk ways.
Bodde her 2 netter i november 2023
Svar fra Aby Abraham den 30. nov. 2023
Dear guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your time at Palace Downtown. Providing excellent service and creating memorable moments for our guests/customers is our top priority.Your kind words are truly appreciated, and we look forward to the pleasure of serving you again in the future. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them.Warm regards,Aby AbrahamManagement Office