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Anmeldelser av Mount Royal Hotel

2 out of 5
Mount Royal Hotel
Al Naser Square Deira, Dubai

Anmeldelser

5,2
Rangering på 10 − Utmerket. 4 av totalt 49 anmeldelser." "
Rangering på 8 − Bra. 9 av totalt 49 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 49 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 49 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 49 anmeldelser." "

5,4/10

Renhold

5,6/10

Personale og service

3,0/10

Fasiliteter

4,8/10

Overnattingsstedets bygg og tilstand

3,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Reiste med familie
Jeg likte fagene i hotellet. Selve hoteller var gammelt, og ikke så rent. Service var helt Ok.
Bodde her 13 netter i juli 2019
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

10/10 – Utmerket

Sow

Bodde her 2 netter i april 2024

10/10 – Utmerket

Sow

Likte: Personale og service
Good
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Marwa

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

6/10 – Grei

bruno

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
trpo cher pour un vielle hotel
il est dommage que les hoteliers de cette region aient l'habitude de mettre les prix a leur guises selon les evenements. la nuité passe de 75 euro a 300 euro juste parcequ'il y a un evenement au centre ville. ce n'est pas correct.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Asqual

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s literally zer!
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Syed Ali Z

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
DONT BOOK THIS PLACE.ITS A SCAMM!!!!.This place was very filthy.I booked the room.I went to the room and come right out and asked for my money back.They have no refund policy.Once you paid you are stuck.I ask Expedia and they didn’t even return my money.I HAVE TO FIND ANOTHER HOTEL AND LET GI MY MONEY I PAID FOR THIS PLACE.

6/10 – Grei

Mohammed

Likte: Personale og service
Old and unclean
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Jose

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unpleasant. I didn't even tried to check in after what I saw
Bodde her 1 natt i november 2023

2/10 – Forferdelig

aqib

Bodde her 4 netter i juni 2023

4/10 – Dårlig

Salam

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff was friendly & helpful but the room was dirty specially carpet which had a bad simile & something small things etching your body so it’s not easy to sleep.
Bodde her 11 netter i april 2022

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
worst experience I had in Hotel in my life
I would not stay there for free. catastrophic! The photos they have provided are not as what you see in the room. if it was from the cleanliness or the tidiness or the cleanliness. the staff was not of help at all!
Bodde her 1 natt i januar 2020
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

4/10 – Dårlig

Raza

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cant sleep
Its not what it appeares on pics total deception. Waste of money. N its in busy hardware stores area.
Bodde her 1 natt i desember 2019
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfect for solo traveller
It was ok
Bodde her 4 netter i desember 2019
Svar fra Nelson den 8. sep. 2020
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Mount Royal Hotel

8/10 – Bra

Verifisert reisende

Bodde her 4 netter i juli 2019
Svar fra Nelson den 8. sep. 2020
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Mount Royal Hotel

2/10 – Forferdelig

Shahnaz

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

6/10 – Grei

RINO

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Old hotel but good location
Old facilities but good location
Bodde her 1 natt i februar 2019
Svar fra Nisha den 22. mars 2019
Dear Rino, Thank you for taking the time to share your comments about your recent stay with us. We are glad you enjoyed your experience at the hotel. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

8/10 – Bra

Karolína

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ucházející
Bodde her 1 natt i januar 2019
Svar fra NISHA den 22. mars 2019
Dear Karolina, Thank you for taking the time to share your comments about your recent stay with us. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

8/10 – Bra

Muneer ahmed

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and secure stay
Bodde her 1 natt i januar 2019
Svar fra Nisha den 24. jan. 2019
Dear Mr. Muneer, Thank you for taking the time to share your comments about your recent stay with us. We are glad you enjoyed your experience at the hotel. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

6/10 – Grei

Verifisert reisende

Good Location
The location of the hotel is very central. Stones throw to Naif Souk and Souk Al Wasl. Very basic hotel. Expect no fancies. Hotels.com says hotel has no front desk but there is most if the day upto midnight. If you arrive after midnight arrange check in beforehand.
Bodde her 11 netter i januar 2019
Svar fra Nisha den 24. jan. 2019
Dear Sir/Madam, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

6/10 – Grei

Syed og Arlington, VA

Likte: Personale og service
Likte ikke: Renhold og romkomfort
Really friendly staff. Dont stay there if you are with your family. I felt it was more for back packers. Great location. Hotel not very clean.
Bodde her 1 natt i september 2018
Svar fra Nisha den 11. sep. 2018
Dear Syed, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. Our hotel is family hotel safe for family. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

6/10 – Grei

muhammed

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2018
Svar fra Nisha den 31. aug. 2018
Dear Muhammed , Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location near metro banias. Good buffet very closed to my shopping area
Bodde her 3 netter i oktober 2017
Svar fra Nisha den 31. okt. 2017
Dear Guest, Thank you for choosing our hotel for your recent stay in Dubai and thank you for sharing your feedback. We are glad you enjoyed your experience at the hotel. our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. we hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

8/10 – Bra

Obaid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
It's was good only because it is in middle of shopping Area
Bodde her 4 netter i august 2017
Svar fra kafeel Ahmed den 23. aug. 2017
Dear Obaid, Thank you for taking the time to share your comments about your recent stay with us.Your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

10/10 – Utmerket

Mazen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 27 netter i mai 2017
Svar fra kafeel Ahmed den 30. juli 2017
Dear Mazen , Thank you for taking the time to share your comments about your recent stay with us. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

2/10 – Forferdelig

Ahmed

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
رائحة الغرف مقرفة
رائحة الغرفة دخان وتحتاج الى اعادة تصميم وتطوير الفندق
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Kun til en enkel overnatning
Ikke helt som forventet. Hotellet ligger i et meget trafikeret område.
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

4/10 – Dårlig

muataz og saudi arabia

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Worst Hotel in my entire life. Found pests in bath room, Dirty beds, old hotel, bad smells. After fully paid by Expedia including all taxes, they ask me to pay more taxis upon checkout!!
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

2/10 – Forferdelig

Scott

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Too many bugs for me
I was not pleased with this hotel room. For more than $200 US per night, i expected much more. The room did not appear clean and they have a serious bug problem. There were bugs in the shower, sink and bed. It was very difficult to sleep knowing that bugs were likely crawling all over me. I will not stay here again and advise you to book early at a more reputable hotel.you will get a better price and be more comfortable.
Svar fra Nelson den 8. sep. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Mount Royal Hotel

6/10 – Grei

Djamel

Un bon hôtel pour son prix
Svar fra General Manager den 28. nov. 2016
Dear Guest, we're sorry for any inconvenience we will work hard to fix the issues you have faced and we will come up with better service.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra General Manager den 1. nov. 2016
Dear Guest, we're sorry for any inconvenience we will work hard to fix the issues you have faced and we will come up with better service.Thanks for letting us know

8/10 – Bra

WAQAS og Karachi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Hotel we will recommended every one
it was awesome we feel very good during our stay
Svar fra kafeel Ahmed den 8. juli 2016
Thank you very much for your feed back.

6/10 – Grei

Yousaf

Svar fra kafeel Ahmed den 8. juli 2016
Thank you very much for your feedback

6/10 – Grei

Reinhold og München

Likte: Renhold og personale og service
mittendrin
Hotel mitten im leben der einheimischen Bevölkerung Sehr authentisch
Svar fra kafeel Ahmed den 8. juli 2016
Thank you very much for your feedback

4/10 – Dårlig

AMALE og Paris

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel situe a Deira et facile d'acces
Hôtel très grand situe en plein Deira. Points forts: grande chambre, propreté, station de métro Banyas Square a moins de 500m, sympathie de certains personnel. Points faibles : salle de bain un peu ancienne, juste un filet d'eau pour la douche, et GROS point noir, la climatisation beaucoup trop bruyante.
Svar fra kafeel Ahmed den 8. juli 2016
je vous remercie pour votre feed-back , nous allons essayer d'améliorer . Merci

4/10 – Dårlig

Verifisert reisende

In general fairly okay
I booked this hotel for my father who stayed one night on 7th October 2015, it was his worse night, he never slept all night, as the room had a strong smell of smoke, as all rooms are smoking rooms and he found it very difficult to sleep. The hotel In general is okay but only if you can be around and sleep in a smoking atmosphere. As they dont accommodate for non smokers.
Svar fra Kafeel Ahmed den 8. juli 2016
Dear Guest, Thank you for your feed back , we will try to improve

2/10 – Forferdelig

pieter og Eindhoven Holland

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst place ever
Run down place in any which way. Checking in takes long time, couldn’t find reservation. Very unfriendly and un interested staff. No passports giving back after check in. Finally they give a dirty room on the backside, not even cleaned, having old used towels and bed sheets (beds are not even made) with a view to a wall. After complaining finally room in the front side. While having a shower all of a sudden 2 maintenance people in the bathroom. We did not feel free and safe in our own room. Website info not correct as there is NO airport shuttle, NO mineral water in the room, NO water cooker, the safe in room is not working and the free wifi in the room disconnect every few minutes. The room was showing dirty marks different places on the wall. Ceiling in room is open, ceiling in bathroom is leaking water continue. We cleaned our room by our self as they didn’t come after so many times asking to clean the room. Seems to be that everybody is manager and can do whatever they like to do. Never again, not recommended to any one.
Svar fra kafeel Ahmed den 8. juli 2016
Dear Guest we are extremely sorry for the inconvenience. Next time we will try to improve. Thanks

6/10 – Grei

aslam og London

Good place to stay
It's was good not a bad place would go there again
Svar fra kafeel Ahmed den 8. juli 2016
Thank you very much for the feedback.

4/10 – Dårlig

Jose og Doha

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staffs were not so accommodating, it seems they doesn't care if you are tired and need immediate rest. They were busy on their mobile phones maybe that's the reason why. And the construction is still going on even in late night, the time we need to sleep.
Svar fra kafeel Ahmed den 8. juli 2016
Dear Guest, we are extremely sorry, we will improve. Thanks

8/10 – Bra

osama

near souq naif . near bany yas metro
Svar fra kafeel Ahmed den 8. juli 2016
Thank you very much for your feedback

8/10 – Bra

Shabnam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Otel ne plohoi.Rasspolojenie udobnoe.Vse na Nasser skvere ryadom.Metro o4en blizko.V obshem vse ponravilos.
Svar fra kafeel Ahmed den 10. juli 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 – Forferdelig

Tomi og Espoo

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ei jatkoon
Yhden yön vietin poikani kanssa, välilaskun takia. Hirvittävä alue ja hirvittävä hotelli. Ikkunoissa ei ollut edes laseja, joten kaikki melut ulkoa kuului. Ja melua tuolla alueella piisaa. En suosittele.
Svar fra kafeel Ahmed den 10. juli 2016
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 – Forferdelig

Yasmeenah og Lake Charles, Louisiana

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bad experience
We chose this hotel for the amenities. We had to pay for water which was suppose to be free, no laundry on the property we had to send out and it was very expensive. The first morning we had do not disturb on the door the cleaning boy entered our room. The noise due to remodeling rooms was atrocious couldn't sleep. The room is not dark. Bizarre hot water and no water pressure. The location was great near shopping and metro. But all and all not all but they were very rude. I don't recommend this hotel at all.
Svar fra kafeel Ahmed den 8. juli 2016
Dear Guest, we are extremely sorry for the inconvenience, we will definitely try to improve. Thanks

2/10 – Forferdelig

Mohammad Bilal og Pakistan PK

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay at hotel was terrible and I don't want to
My experience with this hotel was terrible so what can I say more than this
Svar fra Mount Royal den 10. juli 2016
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not recommended.
Dirty Hotel Mosquitoes Staff look like not paid From the owner Need improvement in Deparrments
Svar fra Mount royal den 10. juli 2016
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Dårlig

JEAN BASTIEN og Marseille

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
accueillant centre ville
personnellement il nous faut des hôtels a partir de 3 etoiles
Svar fra Mount Royal den 12. juli 2016
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.