Innendørsbasseng,utendørsbasseng, bassengparasoller og solsenger

Anmeldelser av Dukes The Palm, a Royal Hideaway Hotel

5 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 616 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 221 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 81 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 1002 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Er veldig flott hotell med god service og frokost. Fin beliggenhet og uteområde/strand. Rommet var helt greit, men syns det var litt slitt/gammelt og sengen var veldig hard.
Bodde her 6 netter i januar 2024
Svar fra Guest Relations Team den 24. feb. 2024
Dear Guest,Many thanks for your feedback.We are glad to know your stay with us was a great experience and that you appreciated the classic elegance of our hotel, which brings back the memories of a time gone by. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are currently assessing the situation. Thank you for mentioning the great lengths our team went to make your stay as comfortable as possible.We hope that you will return soon. Best wishes,Guest Relations Team

8/10 – Bra

LISA HONG NGOC

Bodde her 7 netter i februar 2024
Svar fra Hnin Nay Chi Hlaing den 3. apr. 2024
Dear Lisa,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

morteza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Ayas Mohamed den 31. jan. 2024
Dear Morteza,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

6/10 – Grei

Janne

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Dårlig service ved innsjekking Ekstremt dyrt spise og drikke . En bo maskin .
Bodde her 3 netter i desember 2023
Svar fra Guest Relations Team den 8. jan. 2024
Dear Janne,We appreciate that you took the time to share your experience with us.We appreciate your feedback. We endeavor to provide an excellent standard for our guests and will be sure to address this matter with our team to avoid a similar situation in the future.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Relations Team

8/10 – Bra

Hans

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 8 netter i november 2023
Svar fra Ayas Mohamed den 25. des. 2023
Dear Hans,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations Team

10/10 – Utmerket

Tone

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Vi synes dette hotellet absolutt svarte til forventningene og vil anbefale videre til venner og familie
Bodde her 7 netter i februar 2023
Svar fra Vidhi Waghela Guest Relations Officer den 25. feb. 2023
Dear Tone,Thank you for your positive feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion.Best regards,Vidhi Waghela Guest Relations Officer

10/10 – Utmerket

Gisken

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bra
Bodde her 6 netter i februar 2023
Svar fra Vidhi Waghela Guest Relations Officer den 23. feb. 2023
Dear Gisken,Thank you for your positive feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion.Best regards,Vidhi Waghela Guest Relations Officer

10/10 – Utmerket

Hans

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 8 netter i november 2022

2/10 – Forferdelig

Elvira

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Some facts about hotel: Not 5 star hotel, 1 star experience. Stayed 14 nigts and bed sheets were changed first time after 8 days. I had to write message and tell in reception that they need to change the sheets. Actually bed sheets need to be changed every day(reception lady told me that), but during our stay they have changed it only 3 times, after when I asked them to do this. A/C smells sewage, and I have complained several times.Twice we changed the rom, and when they offered us to change again, we couldnt since we felt that our vacation is all about changing the rooms.Room cleaning is so bad in generall.Sunbeds at beach and swimming pool are smelling and almost all are destroyed. I show the pictures to Manager and she appoliges and will take it with her boss. Sunbeds are long ovedue for replacement. Music at the swimming pool is too loud and they play it so loud every day. Dinner is so poor and bad quality for hotel with 5 star.This is not 5 star hotel.
Bodde her 14 netter i juli 2022
Svar fra Juan Carlos Reina, General Manager den 31. jan. 2023
Dear Elvira,Thank you for taking the time to review your recent stay at our hotel.We are sorry that your recent stay at our hotel didn't meet all your expectations and regret any issues with your room and facilities; we ask that you inform us of any concerns immediately so we make take the appropriate actions or change you to another room. Your comfort is our priority and we are always eager to assist.We hope we can provide you with an improved stay in the future.Kind regards,Juan Carlos Reina, General Manager

10/10 – Utmerket

Sajawal

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i mai 2022

8/10 – Bra

Monica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2022

8/10 – Bra

Trond Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dukes The Palm ( a royal ??? hideaway )
Bra hotell og flott beliggenhet. Veldig dyrt med vin + øl, både på restauranter inne på området og minibar på rommet. Dårlige til å fylle opp minibar hver dag. Flotte basseng + strand områder ! Må passe på verdisaker ved bading, vi ble frastjålet 1 par sko + Oakley solbriller mens vi badet i bassenget ! Dyr biltransport fra hotell til div. lokasjoner med egen bilservice som de forsøker å anbefale deg... Ca. 50% rimeligere med vanlig taxi ! Ellers et flott hotell med god mat
Bodde her 10 netter i mai 2022
Svar fra Juan Carlos Reina, General Manager den 14. juni 2022
Kjære Trond Arne Vi beklager på det sterkeste at det er forekommet tyveri på vårt område! Det er ellers bra at dere er fornøyde med beliggenhet og hotellet generelt sett til tross for at prisene på drikke er litt høye. Takk nok en gang for din tilbakemelding til oss her på Dukes The Palms, og vi håper å se deg igjen snart. Juan Carlos Reina, General Manager

10/10 – Utmerket

Thomas L. H.

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2022

10/10 – Utmerket

Terje

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect hotel for everyone. Good breakfast
Bodde her 3 netter i desember 2021
Svar fra Juan Carlos Reina, General Manager den 31. des. 2021
Dear Guest, Thank you for such a positive review. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back on a future visit. Kind Regards, Juan Carlos Reina, General Manager

8/10 – Bra

Gunnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exellent service
Bodde her 6 netter i desember 2021
Svar fra Juan Carlos Reina, General Manager den 17. des. 2021
Dear Guest, Thank you for taking the time to review your stay. It is wonderful that you received personalized service from our team since this is one of our most important strengths. Your words confirm that we are doing things right and this motivates us to continue with our efforts. We all look forward to welcoming you back in the future. Kind Regards, Juan Carlos Reina, General Manager

8/10 – Bra

Mohit Kumar

Reiste med familie
Likte ikke: Renhold
Bodde her 7 netter i november 2021
Svar fra Juan Carlos Reina, General Manager den 25. nov. 2021
Kjære Mohit Vi takker for din hyggelige tilbakemelding. Det er hyggelig at du sette pris på hotellet vårt og vår service. Renhold er noe vi jobber hardt med og vi beklager at du ikke synes dette holdt den standard som det burde. Vi bringer tilbakemeldingen videre til korrekt avdeling og vi bruke den i vårt forbedringsarbeide. Vi takker deg for ditt opphold og håper å se deg snart igjen. Juan Carlos Reina, General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i august 2021
Svar fra Juan Carlos Reina, General Manager den 5. sep. 2021
Dear Guest, Thank you for sharing your review. It is a pleasure and a reward to know we met all your expectations. We can't wait to see you on your next visit! Kind Regards, Juan Carlos Reina, General Manager

10/10 – Utmerket

Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i februar 2020
Svar fra General Manager den 10. mars 2020
Dear Christian, Thank you for taking the time to share and post your 10/10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave feedback so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager

8/10 – Bra

Trym

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
The service was outstanding and especially the dormen and valet employees stood out! Facilities could be better though. I was a little disappointed that the pool was so far from the hotel when it was on the front picture. The Cigar and whisky bar was a nice touch.
Bodde her 6 netter i desember 2019
Svar fra General Manager den 16. jan. 2020
Dear Trym, Thank you for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel. We are glad to know that you had an amazing stay with us. It is also our pleasure to know that our "Outstanding" Team have succeeded in creating a memorable holiday for you and we will make sure to congratulate them. Once again, thank you for your kind words and recommendation. We look forward for your return! Kind regards, General Manager

10/10 – Utmerket

Maren

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019
Svar fra General Manager den 10. des. 2019
Dear Maren, Thank you for taking the time to share and post your 10 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave further feedback so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Det var bra.
Bodde her 3 netter i oktober 2019
Svar fra General Manager den 6. nov. 2019
Dear Guest, Thank you for taking the time to share and post your 8 out 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager

10/10 – Utmerket

Theresa

Bodde her 3 netter i oktober 2019

6/10 – Grei

Claire

Reiste med familie
Staff not attentive enough like other hotels we’ve stopped in. Bathroom had a strange layout where water would collect next to the shower. Food wasn’t that great.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Anite

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 5 netter i mai 2024
Svar fra Hnin Nay Chi Hlaing den 27. mai 2024
Dear Anite,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Mihaela Andra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great experience for my family and I, beautiful hotel and amenities, and friendly staff always keen on helping you.
Bodde her 5 netter i mai 2024
Svar fra Ayas Mohamed den 26. mai 2024
Dear Andra,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Valentina Simona

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed every moment, it was such a pleasant experience, we will be back soon
Bodde her 8 netter i mai 2024
Svar fra Hnin Nay Chi Hlaing den 25. mai 2024
Dear Valentina Simona,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Viorica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean.Close.with shopping
Bodde her 9 netter i mai 2024
Svar fra Guest Relations Team den 23. mai 2024
Dear Viorica,Thank you for your positive feedback.We are delighted to hear that you found our hotel clean and appreciated the efforts of our team members. Our team works hard to maintain the highest standards of cleanliness and service for our guests. We are proud of our dedicated team and their commitment to making your stay enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Guest Relations Team

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, fab rooms, quality restaurants. Pool and Beach area was excellent. Only downside was checking in and they didn’t recognise our VIP perks.
Bodde her 5 netter i mai 2024
Svar fra Hnin Nay Chi Hlaing den 20. mai 2024
Dear Robert,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Stefano

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
fafasd
Bodde her 3 netter i mai 2024
Svar fra Ayas Mohamed den 19. mai 2024
Dear Stefano,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Melitta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Freundlichkeit ist herausragend!!!!!Tolles Hotel!!!
Bodde her 4 netter i mai 2024
Svar fra Ayas Mohamed den 13. mai 2024
Dear Melitta,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

6/10 – Grei

AMER og AlJubail AlSinaeyah

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
No
Bodde her 4 netter i mai 2024
Svar fra Ayas Mohamed den 13. mai 2024
Dear Amer,We sincerely apologize for the inconvenience during your recent stay. Your feedback is invaluable, and we're committed to improvements. Please allow us to make amends by inviting you back for a seamless experience. We appreciate your understanding.Best regards,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

8/10 – Bra

ROBERTO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
L’hotel è in una buona posizione… ma soprattutto sono attenti nei servizi La colazione è completa di tutte le esigenze Personale gentilissimo
Bodde her 5 netter i mai 2024
Svar fra Ayas Mohamed den 13. mai 2024
Dear Roberto,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

6/10 – Grei

ANGELO

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og fasiliteter
Nice hotel overall good location and very good services - beach and swimming pools are nice and enjoyable. The overall organization though was very approximate: - room cleaning is very poor . I have to call 3 times to get my room made up in 6 days - cleaning is very superficial. My room door and furniture was dirty and never cleaned - I didn’t get the towels and a shower mat all the times … we were 4 occupants and we got just to face towels -at the beach towels where often not available in the late morning and afternoons - half board was ok but lacked of quality some time but just right for the price - my deposit it is held after 2 days of check out Overall I would probably not return to this hotel.
Bodde her 6 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 9. mai 2024
Dear Angelo, We sincerely apologize for the inconvenience during your recent stay. Your feedback is invaluable, and we're committed to improvements. Please allow us to make amends by inviting you back for a seamless experience. We appreciate your understanding.Best regards,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

David Brian

Bodde her 6 netter i mai 2024

10/10 – Utmerket

Stefan Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 9. mai 2024
Dear Stefan,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Esra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very nice hotel, would definitely go again!
Bodde her 7 netter i april 2024
Svar fra Ayas Mohamed den 7. mai 2024
Dear Esra,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Anna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the location was great, you can walk along the palm to loads of bars and restaurants. In particular the staff were so kind, Hnin went above and beyond to make our stay special, we visited for my friend's birthday and she decorated the room & even brought us a cake, and gave us early check in which was hugely appreciated!
Bodde her 3 netter i mai 2024
Svar fra Ayas Mohamed den 7. mai 2024
Dear Anna,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

6/10 – Grei

Jörn og Braunfels

Likte: Personale og service
Bodde her 6 netter i april 2024
Svar fra Ayas Mohamed den 13. mai 2024
Dear Jorn,We sincerely apologize for the inconvenience during your recent stay. Your feedback is invaluable, and we're committed to improvements. Please allow us to make amends by inviting you back for a seamless experience. We appreciate your understanding.Best regards,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Goksel og St Johns Park

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location, great service, and hospitality from wonderful attentive staff.
Bodde her 5 netter i april 2024
Svar fra Ayas Mohamed den 7. mai 2024
Dear Goksel,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Laura

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The most beautiful property in the best location amazing staff amazing food best views perfect location.
Bodde her 7 netter i april 2024
Svar fra Ayas Mohamed den 3. mai 2024
Dear Laura,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Jack William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 1. mai 2024
Dear Jack,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Sara Rani

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed the hospitality. Would definitely return back to this hotel. Beach was lovely including the private beach club and the hotel infinity pool. Breakfast was also lovely!
Bodde her 6 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 29. apr. 2024
Dear Sara Rani,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Paul og Lincoln

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Location
Bodde her 8 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 29. apr. 2024
Dear Paul,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Elaine

Bodde her 5 netter i april 2024
Svar fra Ayas Mohamed den 15. mai 2024
Dear Elaine,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

Chandni

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Ayas Mohamed den 15. mai 2024
Dear Chandni,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

HERNAN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place with excelent amenities. Very good breakfast buffet with a wide variety of food to choose from.
Bodde her 5 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 25. apr. 2024
Dear Hernan,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

8/10 – Bra

Christina Gerda Marta

Likte: Renhold og personale og service
Bodde her 7 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 25. apr. 2024
Dear Christina,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

10/10 – Utmerket

BADOR

Bodde her 7 netter i april 2024
Svar fra Hnin Nay Chi Hlaing den 9. mai 2024
Dear Bador,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.

6/10 – Grei

david

Forretningsreisende, Reiste med familie
Likte: Renhold
We have stayed a few times here and other hotels. I would rate it avg. the first smelled bad and the second, an upgrade in size had a/c that only had a high setting that spilled over the bed and headboard. So relatively noisy and blowing all nite on face and neck. It was too warm to turn off. Staff tried to adjust it but couldn’t. Food is average and the hotel was “bustling” ie busy. Staff are great however.
Bodde her 6 netter i april 2024
Svar fra Guest Relations Team den 21. apr. 2024
Dear David,Thank you for your review.We regret to hear that your initial room did not meet your expectations due to an unpleasant odor and that the air conditioning in the subsequent room was not to your satisfaction. We aim to provide a comfortable environment and apologize if we fell short in this regard.However, we are pleased to note that our staff's service made a positive impact during your stay and that the cleanliness of the room was up to your standards. We continually endeavor to deliver exceptional service and are glad that this aspect was appreciated.We hope to welcome you again in the future. Best regards,Guest Relations Team

8/10 – Bra

Rieko og omiya-ku saitama city

Bodde her 5 netter i mars 2024
Svar fra Ayas Mohamed den 7. mai 2024
Dear Rieko,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.