Eksteriør

Anmeldelser av SureStay Plus Hotel by Best Western Drumheller

2.5 out of 5
SureStay Plus Hotel by Best Western Drumheller
800-680 2nd Street SE, Drumheller, AB

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 371 av totalt 883 anmeldelser." "
Rangering på 8 − Bra. 317 av totalt 883 anmeldelser." "
Rangering på 6 − Grei. 114 av totalt 883 anmeldelser." "
Rangering på 4 − Dårlig. 56 av totalt 883 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 883 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

sherry

Reiste med familie
Likte: Fasiliteter
I like the beds and bedding were comfortable! Also pool and slide, and hot tub were nice!
Bodde her 1 natt i mai 2024

6/10 – Grei

Athos

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
Pretty average for the price nothing extraordinary
Bodde her 1 natt i mai 2024

8/10 – Bra

Gina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The people are very helpful and kind. The property is clean and tidy and well taken care of.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 26. mai 2024
Thank you for taking the time to share your experience at SureStay Plus Hotel by Best Western Canalta. We are thrilled to hear you enjoyed your stay and appreciate your kind words.It’s wonderful to hear that you found our team helpful and kind. Providing exceptional service is a top priority for us, and your recognition means a lot. We’re also glad that you found our property clean, tidy, and well-maintained. Our staff works hard to ensure our guests have a comfortable and pleasant stay.Your feedback is invaluable to us as we continuously strive to improve. If there is anything specific you think we could enhance or any suggestions you have, please feel free to let us know. We are always eager to hear how we can make your next stay even better.Thank you once again for your review. We look forward to welcoming you back in the future.

10/10 – Utmerket

Olufemi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The indoor swimming pool
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 23. mai 2024
Thank you for your wonderful review of your recent stay at SureStay Plus Hotel by Best Western Canalta. We are delighted to hear that you enjoyed our indoor swimming pool!Your positive feedback is greatly appreciated and inspires us to continue providing excellent service and amenities for our guests. If there is anything else we can do to make your next stay even better, please feel free to let us know.We look forward to welcoming you back to our hotel soon.

8/10 – Bra

Kristian

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the ground floor rooms with the parking lot access! Super handy for hauling all the kids things in from the car.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 23. mai 2024
Thank you for taking the time to share your recent experience at SureStay Plus Hotel by Best Western Canalta. We are delighted to hear that you enjoyed the convenience of our ground floor rooms with parking lot access. We understand how important it is to have easy access, especially when traveling with children.Your positive feedback is greatly appreciated, and we are thrilled that our accommodations met your needs. Should you have any additional comments or suggestions for how we can make your future stays even better, please don't hesitate to let us know.We look forward to welcoming you and your family back to our hotel soon.

10/10 – Utmerket

Andrew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a nice place to stay for an overnighter in Drumheller.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 23. mai 2024
Thank you for your fantastic review of your recent stay at SureStay Plus Hotel by Best Western Canalta. We are thrilled to hear that you found our hotel to be a nice place for an overnight stay in Drumheller.Your positive feedback means a lot to us, and we are delighted that we could provide you with a pleasant experience. If you have any suggestions for how we can make your next visit even better, please feel free to share.We look forward to welcoming you back to our hotel in the future.

8/10 – Bra

Danny and Norma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to where we wanted to be.
Bodde her 1 natt i mai 2024
Svar fra GM den 22. mai 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're glad to hear that our location was convenient for your needs and close to where you wanted to be.Your feedback is important to us as we strive to provide the best possible experience for our guests. If there are any additional comments or suggestions you have that could help us improve, we would love to hear them.Thank you once again for your input and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

2/10 – Forferdelig

Chad

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not what we expected at all. We knew full well we were coming on a busy weekend but we didn't expect staffing to be 1 guy running the whole place alone - do better and give that young man a raise cause he did a great job being left to do all that work on his own! The room was pretty gross. Carpets were dirty and room #120 had a patch of carpet just glued together and was black all around it we didn't even want to walk around without shoes. We informed the staff before coming that we had an infant and then we come into a room we couldn't even put her on the floor to crawl around on because it was so gross. If other hotels weren't booked up we would've walked out and asked for our money back. We had 4 lightbulbs burnt out in our room and 1 that flickered half the time. The walls are paper thin in this place. We listened to everyone until 1am above us and it kept us all awake as if they were in the same room. Stomping and just being loud and it was really hard to get any rest and for our kids. Breakfast was horrendous. Food kept running out and the kitchen couldn't keep up so 5 people would fill their plate then there was no food again for 20 min. Plates ran out, silverware ran out, there was nowhere to sit... It was a gong show. Clearly this hotel was not prepared for a busy weekend and it showed. The vending machines were sold out of drinks and eating money so multiple people just went to the store across the street. Really just not a comfortable stay. Beds uncomfy too
Svar fra GM den 22. mai 2024
Thank you for your feedback regarding your recent stay. We apologize for the unsatisfactory experience and appreciate your comments.I'm very proud of my staff member's efforts in dealing with such a sudden change in season. Your concerns about room cleanliness, carpet condition, lightbulbs, and noise are being addressed immediately. I also regret the breakfast service issues and vending machine inconvenience, and I am working to improve these areas.Thank you again for staying with us and providing feedback, it helps us improve, and I hope you'll give us another chance to provide a better experience in the future.

8/10 – Bra

Merv

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very adequate and affordable.Breakfast staff were great. The elevator located away from central part of the facility is a minor nuisance.Luggage trolleys a bit rickety.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 23. mai 2024
Thank you for sharing your review following your stay at SureStay Plus Hotel by Best Western Canalta. We are pleased to hear that you found our hotel adequate and affordable, and that you had a positive experience with our breakfast staff.We appreciate your feedback regarding the location of the elevator and the condition of our luggage trolleys. Your comments are valuable to us, and we will look into these matters to see how we can make improvements for a more convenient and comfortable stay for our guests.If you have any other suggestions or need assistance with future reservations, please do not hesitate to reach out.We look forward to welcoming you back soon.

6/10 – Grei

Justin

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Ants in my room, no breakfast
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 21. mai 2024
Thank you for taking the time to share your feedback. I am very sorry to hear about the issues you experienced during your recent stay at SureStay Plus Hotel by Best Western Canalta.Please accept our sincerest apologies for the presence of ants in your room and the lack of breakfast service. These are not the standards we strive to uphold, and I regret that we fell short during your stay.We have already addressed the pest issue with our maintenance team to ensure this does not happen again. Additionally, we are reviewing our breakfast service procedures to prevent any future lapses.Your feedback is important to us as it helps us improve our services for all our guests. If there is anything we can do to make it up to you or if you have any further concerns, please do not hesitate to reach out to me directly.We hope to have the opportunity to welcome you back and provide you with the high-quality experience you deserve.

6/10 – Grei

Nadine

Reiste med familie
Hot tub was cold, understaffed during a long weekend. Poor guy was solo and doing his best.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 21. mai 2024
Thank you for taking the time to share your recent experience at SureStay Plus Hotel by Best Western Canalta. We sincerely apologize for the inconveniences you encountered during your stay.We are sorry to hear that the hot tub was cold and that our staffing levels were not adequate during the long weekend. We understand how these issues impacted your stay and want to assure you that your feedback is taken very seriously.Our team is committed to providing a comfortable and enjoyable experience for all our guests. We regret that we fell short during your visit. We have addressed the hot tub issue to ensure it is functioning correctly and are reviewing our staffing protocols to better manage busy periods.We appreciate your understanding and your kind words about our staff member who was doing his best despite being understaffed. Our team strives to provide the best service possible, and your acknowledgment of his efforts is greatly appreciated.We hope you will give us another opportunity to provide you with the high standard of service and comfort that you expect and deserve. If you have any further concerns or if there is anything we can do to make your next stay more enjoyable, please do not hesitate to contact us directly.Thank you once again for your feedback.

10/10 – Utmerket

Candace

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was super friendly at breakfast. They came out with games/activities for the kids to do. The breakfast itself had a good enough amount of options. The waterslide at the pool was a fast speed & they come out fast at the bottom. My 7 year old loved it. We had to be at the bottom for my 6 year old to help him re-surface and swim to the side. My 4 year old was too scared and wouldn’t have been ok with getting dunked under at the end. Beds/pillows were fairly comfortable.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 20. mai 2024
Thank you for taking the time to share your wonderful experience at SureStay Plus Hotel by Best Western Canalta! We are thrilled to hear that you had an enjoyable stay and that our staff, especially at breakfast, made a positive impression with their friendliness and the activities for the kids.We're delighted that you found our breakfast options satisfactory and that your children had a fantastic time on the waterslide. It's great to know that your 7-year-old loved the excitement, and we appreciate your feedback about the experience for your younger children. Ensuring a safe and fun environment for all our guests is a top priority for us.We are also pleased to hear that you found our beds and pillows comfortable. Providing a restful night's sleep is essential, and we're glad we could meet your expectations in this regard.Thank you again for your kind words and high rating. We look forward to welcoming you and your family back for another memorable stay.

10/10 – Utmerket

Jessy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great spot!
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 20. mai 2024
Thank you for taking the time to leave us a review! We are delighted to hear that you found SureStay Plus Hotel by Best Western Canalta to be a great spot. Your positive feedback is truly appreciated.We strive to provide the best experience for our guests, and your high rating reassures us that we are on the right track. If there is anything specific you particularly enjoyed or any suggestions you have for us, we would love to hear from you.Thank you once again for your kind words. We look forward to welcoming you back for another great stay.

10/10 – Utmerket

David og Stony Plain

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, great waterslide
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 21. mai 2024
Thank you for taking the time to share your experience at SureStay Plus Hotel by Best Western Canalta and for giving us a great review! We are thrilled to hear that you had a very nice stay and enjoyed our great waterslide.Your feedback is greatly appreciated, and we are delighted to know that you had a wonderful time with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Utmerket

ken

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location near fast food outlets. Clean accommodations. Excellent knowledgeable front desk staff
Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Thank you for sharing your positive experience regarding your recent stay with us. It's good to hear that you appreciated our excellent location, clean accommodations, and knowledgeable front desk staff.Remarks like this motivate our team to continue providing exceptional service to all our guests. Thank you once again for choosing our hotel. We look forward to welcoming you back in the future

10/10 – Utmerket

Thomas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was well kept, very clean. Everything you could need was a short walk or short drive away. Breakfast was very good. Could use extra blankets in the room.
Bodde her 2 netter i mai 2024
Svar fra GM den 16. mai 2024
Thank you for your wonderful feedback about your recent stay with us. It's great to hear that you found our property well-kept and very clean, and that you enjoyed our breakfast offerings.Your suggestion about having extra blankets in the room is much appreciated. We strive to make every stay as comfortable as possible, and we will certainly take your feedback into consideration to improve our services.Thank you once again for choosing our hotel. I look forward to welcoming you back in the future.

8/10 – Bra

Gurjeet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was really good. Loved it!!! Staff was super nice
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 14. mai 2024
Thank you for taking the time to share your experience. We’re thrilled to hear that you loved our breakfast and found our staff to be super nice.Your kind words mean a lot to us, and we’re glad we could contribute to making your stay enjoyable. If there’s anything we can do to make your next visit even better, please let us know.We look forward to welcoming you back soon!

6/10 – Grei

Cindy

Reiste med familie
The hotel is tired and could use an update. Everything was clean but looked dingy due to wall and carpet colours. A splash of lighter paint would do wonders. The pool was closed for maintenance - though we didn’t know that until we saw the sign on the door when went to use it, despite being told the pool hours on check-in. The hot tub was open and it was probably 104/105°F. Too hot!! Vending machines only take cash (coins), and there’s no ATM, so if you need a snack/drink and don’t have cash, you’ll need to go across the parking lot to the gas station or to one of the fast food joints nearby. The bed was comfy, and the pillows were good. Nice to have a keurig machine, mini fridge, and microwave in the room. The breakfast was outstanding! It’s noted on the website as a “continental” breakfast, but it’s far more than that! Lots of options, hot and cold, and all very good. Good coffee aa well, and interesting teas. Besides the dining room, there’s a nice patio for having breakfast outside when the weather is good.
Bodde her 1 natt i mai 2024
Svar fra GM den 13. mai 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I truly appreciate your detailed comments, as they provide us with valuable insights into areas where we can improve and areas where we are succeeding.I'm sorry for any discomfort caused by the temperature of the hot tub and the inconvenience of the vending machines only accepting cash. We will explore options to address these issues and enhance the overall guest experience.On a positive note, I'm thrilled to hear that you found the bed comfortable, the amenities in the room satisfactory, and that you enjoyed our breakfast offerings. We take pride in providing a variety of options to cater to all our guests' preferences.

10/10 – Utmerket

Melony

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very kid friendly! They had a playpen and a highchair that we cpuld use and the pool and waterslide were great! The staff were so friendly and helpful.
Bodde her 2 netter i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 13. mai 2024
Thank you for choosing to stay at SureStay Plus Hotel by Best Western Canalta and for taking the time to share your positive experience with us.We're thrilled to hear that you and your family had a wonderful stay and that our hotel met your needs for a kid-friendly environment. It's great to know that you appreciated the amenities we offer, such as the playpen and highchair, as well as the pool and waterslide. We're also delighted that our staff contributed to making your stay enjoyable with their friendly and helpful service.Your feedback is truly appreciated, and we look forward to welcoming you and your family back for another memorable stay in the future.

8/10 – Bra

Peggy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a motel prior. It was okay for one night. There was a lot of people for breakfast, felt sorry for the staff trying to keep up. They were great.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 13. mai 2024
Thank you for choosing to stay at SureStay Plus Hotel by Best Western Canalta and for taking the time to share your feedback with us.We're pleased to hear that you found our hotel suitable for your one-night stay. We appreciate your understanding regarding the busy breakfast period and the efforts of our staff to accommodate all guests. Your kind words will be shared with our team, as they work hard to ensure that every guest has a pleasant experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at the Sure Plus twice in the last year! Both time we have had a great experience. Friendly staff, comfortable beds, clean rooms, the pool and water slide is awesome for kids and teens. Their breakfast is great compared to most hotels we have stayed at. Two thumbs up. Will definitely keep coming back here.
Bodde her 1 natt i april 2024
Svar fra GM den 10. mai 2024
We are honoured to have had the pleasure of hosting you on two separate occasions over the past year.Providing friendly service, comfortable accommodations, and a clean and enjoyable environment for our guests are our top priorities, and we are thrilled that we could meet your expectations in these areas.I'm delighted to know that you and your family enjoyed our pool and water slide facilities, as well as our breakfast offerings. Your positive comments mean the world to us, and we are grateful for your two thumbs up!I sincerely appreciate your continued patronage and loyalty to our hotel. It is guests like you who make our job so rewarding, and we cannot wait to welcome you back for many more enjoyable stays in the future.If there is anything else we can do to enhance your experience or if you have any special requests for your next visit, please do not hesitate to reach out to us.

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great check in, clean room, nice breakfast
Bodde her 1 natt i mai 2024
Svar fra GM den 6. mai 2024
Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you had a great check-in experience, found your room to be clean, and enjoyed our breakfast offerings.Ensuring that our guests have a seamless check-in process, comfortable accommodations, and delicious breakfast options is our top priority, and we are thrilled that we could meet your expectations in these areas.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Utmerket

Qinguang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i mai 2024
Svar fra GM den 6. mai 2024
Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you found our hotel to be clean during your visit.Your satisfaction is our top priority, and we are thrilled that our efforts to maintain a clean and comfortable environment have met your expectations.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and very friendly staff.
Bodde her 1 natt i mai 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 5. mai 2024
Thank you for choosing SureStay Plus Hotel by Best Western Canalta for your recent stay and for taking the time to share your feedback. We are delighted to hear that you had a wonderful experience with us.Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are thrilled that we were able to meet and exceed your expectations. Your kind words are truly appreciated, and they motivate us to continue delivering outstanding service to all our guests.Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back to SureStay Plus Hotel by Best Western Canalta in the future.

6/10 – Grei

Mark

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was high for the condition and quality. I found the staff to be excesingly pleasant and helpfull however i had to wait an hour to check in and about an hour to get breakfast however this was mostly due to the event taking place in the town so there was definitly some latitude given considering the shear number of patrons. I still contend that the price was to high.
Bodde her 1 natt i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 30. apr. 2024
Thank you for choosing to stay at SureStay Plus Hotel by Best Western Canalta and for taking the time to share your feedback with us.We are pleased to hear that you found our staff exceedingly pleasant and helpful during your stay. However, we apologize for any inconvenience you experienced with the check-in and breakfast wait times. We understand that these delays were largely due to the event taking place in town, which attracted a high number of patrons. Please know that we strive to provide efficient service to all our guests, and we appreciate your understanding during this busy period.We regret to hear that you felt the price was too high for the condition and quality of our property. We continuously review our pricing to ensure it reflects the value of our accommodations and services. Your feedback is important to us, and we will take it into consideration as we work to improve our offerings.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

8/10 – Bra

Norma

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Everything was good.
Bodde her 1 natt i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 30. apr. 2024
Thank you for choosing to stay at SureStay Plus Hotel by Best Western Canalta and for sharing your feedback with us.We are thrilled to hear that you had a good experience during your stay with us. Providing excellent service and a comfortable stay are our top priorities, and we are pleased to know that we met your expectations.Your feedback is valuable to us, and we appreciate your kind words. If there is anything more we can do to improve your next stay or if you have any suggestions, please feel free to let us know.We look forward to welcoming you back to our hotel in the future.

6/10 – Grei

Corey

Reiste med familie
Likte: Renhold og personale og service
It was a hotel. Nothing special
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. Your insights are important to us as we continuously strive to improve our services and offerings.I'm sorry to hear that your experience with us was not as exceptional as we aim for it to be. I understand that you found our hotel to be nothing special, and we apologize if we fell short of meeting your expectations during your stay.I hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

8/10 – Bra

Carlos

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Administration so-so, did not prepare for the larger than usual number of guests.
Bodde her 2 netter i april 2024
Svar fra GM den 29. apr. 2024
Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. Your insights are invaluable to us as we continuously strive to improve our services and offerings.We're pleased to hear that you found our staff to be very friendly. Providing exceptional service and creating a welcoming atmosphere for our guests is important to us, and we're glad that our staff met your expectations in this regard.We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to reach out to us directly

10/10 – Utmerket

Crystal

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only "complaint" is tv isnt hdmi so quality is meh, fridge wasnt plugged in and took until we left to get cool and the microwave is auper outdated. All pretty minor and overall we had a great stay!:)
Bodde her 2 netter i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 28. apr. 2024
Thank you for taking the time to share your experience at SureStay Plus Hotel by Best Western Canalta! We're thrilled to hear that you had a great stay overall.Our team works hard to create a welcoming and positive atmosphere for our guests, and it's always gratifying to receive feedback that reflects their efforts. We take pride in providing a decent breakfast to start your day on a positive note.We appreciate your feedback regarding the TV, fridge, and microwave. Your comments help us identify areas where we can improve, and we apologize for any inconvenience these issues may have caused during your stay.We hope to welcome you back soon for another wonderful stay!

10/10 – Utmerket

Marija

Bodde her 2 netter i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 12. mai 2024
Thank you for choosing to stay with us at SureStay Plus Hotel by Best Western Canalta and for taking the time to leave us such a positive review!We're thrilled to hear that you had a fantastic experience during your stay. Our team works hard to ensure that every guest feels welcome and comfortable, so it's wonderful to hear that our efforts are appreciated.If your travels bring you back to the area, we would be honored to host you again at our hotel. Please don't hesitate to reach out if you need anything at all during your next visit.

2/10 – Forferdelig

Destini

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 19. apr. 2024
I'm sorry our hotel did not meet your expectations, if there is anything specific you'd like to discuss, please feel free to give us a call.

6/10 – Grei

Lindsay

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra GM den 15. apr. 2024
Thank you for the positive rating, we look forward to seeing you again soon.

10/10 – Utmerket

Sidney

Bodde her 1 natt i april 2024
Svar fra GM den 3. mai 2024
Thank you for staying with us, I'm glad to see you enjoyed your stay and we hope to see you again soon.

8/10 – Bra

Sidney

Bodde her 1 natt i april 2024
Svar fra GM den 15. apr. 2024
Thank you for the positive rating, we look forward to seeing you again soon.

10/10 – Utmerket

Christopher

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra GM den 12. apr. 2024
Thank you for the perfect rating, see you again next time.

10/10 – Utmerket

Lorenzo

Bodde her 1 natt i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 30. apr. 2024
Thank you for choosing to stay at SureStay Plus Hotel by Best Western Canalta and for sharing your feedback with us.We are thrilled to hear that you had a good experience during your stay with us. Providing excellent service and a comfortable stay are our top priorities, and we are pleased to know that we met your expectations.Your feedback is valuable to us, and we appreciate your kind words. If there is anything more we can do to improve your next stay or if you have any suggestions, please feel free to let us know.We look forward to welcoming you back to our hotel in the future.

6/10 – Grei

Amelia

Bodde her 2 netter i april 2024
Svar fra GM den 29. apr. 2024
Thank you for rating our hotel, we're looking forward to see you again next time.

8/10 – Bra

Andrea

Bodde her 2 netter i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 28. apr. 2024
Thank you for choosing SureStay Plus Hotel by Best Western Canalta for your recent stay, and for taking the time to share your feedback with us!We're delighted to hear that you had a positive experience overall during your time with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your stay. We take great pride in providing comfortable accommodations and excellent service to all our guests.Your feedback is incredibly valuable to us as we continuously strive to improve and enhance the guest experience. If there are any specific areas where you believe we can further elevate our services, please don't hesitate to let us know. Your insights help us to better understand the needs and preferences of our guests, and we're committed to making any necessary adjustments to ensure that future stays exceed your expectations.Once again, thank you for choosing SureStay Plus Hotel by Best Western Canalta. We hope to have the pleasure of welcoming you back for another exceptional stay in the near future!

10/10 – Utmerket

Marcel

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location Breakfast in morning
Bodde her 1 natt i april 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 4. apr. 2024
Thank you for choosing to stay at SureStay Plus Hotel by Best Western Canalta and for taking the time to leave us a positive review. We are delighted to hear that you enjoyed our great location and our breakfast offerings.We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 – Bra

Adrian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place served its purpose of a one night stop. Breakfast was free and was more than adequate to start your day. Staff was friendly. The rate could be cheaper, by 50 dollars I feel.
Bodde her 1 natt i mars 2024
Svar fra GM den 2. apr. 2024
Thank you, I'm glad to hear that our hotel served its purpose as a one-night stop for you and that you found our complimentary breakfast to be more than adequate to start your day. Additionally, we appreciate your kind words about our friendly staff members.Regarding the rate, we understand your concern, and we appreciate your feedback. We continuously review our pricing to ensure that we offer competitive rates while maintaining the quality of our services and facilities. We will certainly take your feedback into consideration as we evaluate our pricing structure moving forward.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for another comfortable stay in the future. If there is anything else we can do to improve your experience, please do not hesitate to reach out to us directly.

8/10 – Bra

Earline- Caribbean tune

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was wonderful. All was very good. Every concern was met with urgency. Breakfast could do with some more variety. "Fluffy pancakes, a requirement for my crew." The girls had a blast in the pool... thank you. More smiles please but thanks for that lovely smile at the end of our conversation at check out. This property is indeed referral worthy. Once again thank you 😊
Bodde her 1 natt i mars 2024
Svar fra GM den 29. mars 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We greatly appreciate your insights as they help us understand what we are doing well and where we can make improvements to enhance your experience.We're delighted to hear that your check-in experience was wonderful and that overall, your stay with us was very good. It's also encouraging to know that our team addressed your concerns with urgency, as guest satisfaction is our top priority.Regarding breakfast, we appreciate your feedback about the variety and the request for our pancakes to be more fluffy. Your input is invaluable, and we will certainly consider ways to enhance our breakfast offerings to better meet the preferences of our guests.We're thrilled to hear that the girls had a blast in the pool! Creating memorable experiences for our guests is what we strive for, and it's heartening to know that we succeeded in doing so during your stay.We appreciate your feedback about smiles and are glad to hear that you found our team members to be friendly. We will continue to strive to provide warm and welcoming service to all our guests.Thank you once again for your valuable feedback and for considering our property referral worthy. We truly value your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything else we can do to improve your experience, please do not hesitate to reach out to us directly.

8/10 – Bra

James

Bodde her 1 natt i mars 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 31. mars 2024
Dear [Reviewer's Name],Thank you for choosing to stay at SureStay Plus Hotel by Best Western and for taking the time to leave us your feedback. We appreciate your honesty and are glad to hear that you had an overall positive experience during your stay.At SureStay Plus, we are committed to providing exceptional service and comfort to all of our guests, and we regret if there were any aspects of your stay that did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services.If there are any specific areas where you feel we can make enhancements or if there was anything we could have done differently to earn a higher rating from you, please do not hesitate to let us know. We are always eager to listen to our guests' suggestions and ensure that every stay with us is as enjoyable as possible.Thank you once again for your feedback and for choosing SureStay Plus Hotel by Best Western. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 – Utmerket

Brandi

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Breakfast!
Absolutely loved the breakfast, we have been there about 5 years ago & loved it then as well. We were happy to see they kept that. Not many have a lovely breakfast
Bodde her 1 natt i februar 2024
Svar fra GM den 26. feb. 2024
Thank you so much for your perfect rating and for sharing your positive feedback! Its great to hear that you absolutely loved the breakfast and that it has consistently met your expectations over the years.Maintaining a delightful breakfast experience for our guests is a priority, and we're glad to know that you appreciate it. We look forward to continuing to provide you with great stays and memorable breakfasts during your future visits.If there's anything specific you'd like to see or experience next time, please feel free to let us know. Looking forward to welcoming you back!

8/10 – Bra

Brett

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra LG den 26. feb. 2024
Thank you for the Great rating. Hope to see you again soon.

10/10 – Utmerket

Allyssa

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great little spot. Clean rooms, pool was great! Breakfast was more than a continental!
Bodde her 1 natt i februar 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 25. feb. 2024
Thank you for taking the time to share your positive experience at SureStay Plus Hotel by Best Western Canalta. We are delighted to hear that you enjoyed your stay and found our hotel to be a great spot with clean rooms, a great pool, and a breakfast that exceeded your expectations.Your feedback is truly appreciated and will be shared with our team. We are glad that we could contribute to making your stay enjoyable.We look forward to welcoming you back to SureStay Plus Hotel by Best Western Canalta in the future.

8/10 – Bra

Benjamin

Bodde her 1 natt i februar 2024
Svar fra GM den 20. mars 2024
I'm glad you enjoyed your stay at our hotel. Our team prides itself on making memorable experiences. If there is any additional comments or suggestions you'd like to make, please feel free to give us a call.

6/10 – Grei

Peter

Reiste med familie
Likte ikke: Fasiliteter
It’s fine, average.
Bodde her 1 natt i februar 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 19. feb. 2024
Thank you for sharing your feedback on your stay at SureStay Plus Hotel by Best Western Canalta. We appreciate your honesty and will use your comments to continually improve our services and facilities. If there are any specific areas you believe we could enhance, we'd love to hear more details so we can address them accordingly. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 – Utmerket

Sarah

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is older but very clean. The staff were exceptional and so friendly, and really made this stay amazing. They gave us numerous suggestions for sight seeing and gave our son a colouring sheet at breakfast. The continental breakfast is one of the best I’ve ever had, with tons of hot food options. The pool is amazing and our son had so much fun, we’ll definitely stay here again on our next visit.
Bodde her 2 netter i februar 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 18. feb. 2024
Thank you for taking the time to share your positive experience at the SureStay Plus Hotel by Best Western Canalta. We are thrilled to hear that you had an enjoyable stay and appreciate your kind words.It's fantastic to know that our staff went above and beyond to make your stay memorable. Providing exceptional service and creating a friendly atmosphere for our guests is our top priority, and we're delighted that their efforts contributed to your positive experience.We're also pleased that you found our suggestions for sightseeing helpful and that your son enjoyed the colouring sheet at breakfast. We aim to provide a family-friendly environment, and it warms our hearts to hear that your son had a great time in the pool.Your compliments about our continental breakfast and the variety of hot food options are truly appreciated. We're glad we could contribute to a positive start to your day.We look forward to welcoming you and your family back to our hotel on your next visit. If there's anything specific you'd like to share or any preferences you have for your next stay, please feel free to let us know. Thank you for choosing SureStay Plus Hotel by Best Western Canalta, and we can't wait to host you again.

8/10 – Bra

Jamie

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 6. feb. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.We appreciate your kind words about our facilities and services. It is always encouraging to receive positive feedback from our guests, and we will be sure to pass along your compliments to our team members.Your feedback helps us to identify areas where we can enhance our guests' experiences and make necessary improvements.We look forward to welcoming you back to our hotel in the future and providing you with another exceptional stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.

10/10 – Utmerket

Dalyce

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s old
Bodde her 1 natt i februar 2024
Svar fra SureStay Plus Hotel by Best Western Canalta den 4. feb. 2024
Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience and gave us a 5/5 rating.We appreciate your honesty regarding the age of our building. While we cherish the historic charm of our property, we are continuously striving to bring new life into our building. Please know that your feedback is invaluable, and it helps us to continually improve our services.We hope that despite the age of the building, you found the accommodations comfortable and the service exceptional. We truly value your patronage and look forward to welcoming you back on your next visit.If there's anything specific you believe would enhance the guest experience in relation to the building, we'd love to hear more about your thoughts.Thank you once again for choosing to stay with us and for sharing your positive experience.