Hoteller i Douglas

«We had bugs in our room and felt them through the night which was very disruptive to sleeping Random people driving through the parking lot when we were next to our car asking for gas money and was evident they were using drugs Check in process was delayed and they kept telling us to call back every hour to see if our room was ready - this went on for 5 hours»

«There was raised bran. And I believe frosted flacks. There was some sugar don't individual wrapping, a couple of one type of muffin thatqewfallingapart. Noprotein, very little milk and juice. A very sad breakfast bar. Therewas nosoapfor washing our hands in the room. When I asked for some art the front desk they said ther order has not come in and gave me the little bottles of shampoo and conditioner to use for hand soap. They had no ice.»

«Yes»

«Very nice breakfast with a good selection. Staff very nice. »

«Was assigned a room that was dirty. Some of the staff were very kind and others very abrupt and dismissive. Breakfast is subpar but location is convenient »

«Really nice people. They are doing some renovations to improve the grounds»

«I entered the hotel and IMMEDIATELY smelled gas. I asked if that was normal and was told “unfortunately yes”. I entered my room and found hair all over my bathroom that clearly had not been cleaned. I went down to the front desk and was handled by the friendly front desk person and given a new room where I found the same dirty issues. Thankfully the front desk took care of me after, but the hotel definitely needs new cleaning staff.»

«Clean room, excellent staff.»

«It was good»

«We had booked a king bed but didn’t get one »

«Filthy! Bed was made. Bed bug feces on mattress, bed skirt was stretched out and had been stepped on, dirty, floor wasnt swept, shower was disgusting with splatters of dirty soda. Scum and bathtub was not even rinsed out, pubic hair around the toilet, refrigerator dirty, microwave dirty, white substance crusted on the recliner, the recliner had filthy sweaty dirt stains on the arms, thank goodness he brought towels so I could cover the desk chair to study. The trash can didn’t have a liner and ...

«the room was very clean»

«The room was clean and roomy. The Continental breakfast was par like other places.»

«I had a room with a removal shower head and they put me in a room with a bathtub with no removable shower head and acted like it was no big deal I just wanted what I booked everything else there was nice The room was clean bed was a little bit hard and the breakfast was good normal»

«The beds were super comfortable, the rooms were clean, the staff was extremely nice and over all it was the nicest hotel we have stayed at in Enid, OK»

«I requested a non smoking room but it still smelled horrible the carpets throughout the hotel were nasty. The smell of weed reeked the whole floor. The bed was clean but not very comfortable. It’s an old property and you get what you pay for. The pool area is nice but is not heated due to issues with the heater the hot tub also is not hot. Staff was ok for the most part didn’t really have interaction with them. Breakfast is grab and go sandwiches and stuff like that.»

«Rooms and property were very clean! Bed was comfortable. I held back one star because the room is stuffy when A/C is not running..makes a big difference! I would have preferred a quite room without running the A/C but found it stuffy when I turned if off. Perhaps the carpet needs to be shampooed. I would stay here again and recommned it.»

«Toilet made loud noise when flushed. Hot tub was out of service. The indoor pool area was always cold due to A/C. Bed was saggy on left side. Breakfast was limited but was good. Someone kept propping side door open - security concern. Room was clean, A/C functional.»

«There were no amenities. There were no coffee or cups of any kind in any rooms. The soda machine was out of order. The pool was empty and grass unkept. The pool looked like it has been empty for years and road runners had moved in. As we opened the door to enter the hallway to our room the smell of decomposition cleaner was overwhelming. My friend is a police chief and spent years cleaning up crime scenes. The smell was the same as you would get from a dead body. As we walked by the room the ...