Hoteller i Douglas

«We had bugs in our room and felt them through the night which was very disruptive to sleeping Random people driving through the parking lot when we were next to our car asking for gas money and was evident they were using drugs Check in process was delayed and they kept telling us to call back every hour to see if our room was ready - this went on for 5 hours»

«Amy at the front desk was very personable and helpful. She needs a raise!»

«The staff was friendly and property clean»

«Room was clean but shower faucet diverter control needs replaced. »

«Very nice breakfast with a good selection. Staff very nice. »

«Really nice people. They are doing some renovations to improve the grounds»

«I entered the hotel and IMMEDIATELY smelled gas. I asked if that was normal and was told “unfortunately yes”. I entered my room and found hair all over my bathroom that clearly had not been cleaned. I went down to the front desk and was handled by the friendly front desk person and given a new room where I found the same dirty issues. Thankfully the front desk took care of me after, but the hotel definitely needs new cleaning staff.»

«the room was very clean»

«It was good»

«Filthy! Bed was made. Bed bug feces on mattress, bed skirt was stretched out and had been stepped on, dirty, floor wasnt swept, shower was disgusting with splatters of dirty soda. Scum and bathtub was not even rinsed out, pubic hair around the toilet, refrigerator dirty, microwave dirty, white substance crusted on the recliner, the recliner had filthy sweaty dirt stains on the arms, thank goodness he brought towels so I could cover the desk chair to study. The trash can didn’t have a liner and ...

«I requested a non smoking room but it still smelled horrible the carpets throughout the hotel were nasty. The smell of weed reeked the whole floor. The bed was clean but not very comfortable. It’s an old property and you get what you pay for. The pool area is nice but is not heated due to issues with the heater the hot tub also is not hot. Staff was ok for the most part didn’t really have interaction with them. Breakfast is grab and go sandwiches and stuff like that.»

«No working shower in room 47 and that really sucks.»

«The beds were super comfortable, the rooms were clean, the staff was extremely nice and over all it was the nicest hotel we have stayed at in Enid, OK»

«Shower was scalding hot and only got hotter, bathtub had pubes in it, fire alarm sounded while we were in bed and no one answered the phone at when I called the desk so had to walk to the front desk at 145am to fix it. All while I had to get up for work at 6am.»

«Toilet made loud noise when flushed. Hot tub was out of service. The indoor pool area was always cold due to A/C. Bed was saggy on left side. Breakfast was limited but was good. Someone kept propping side door open - security concern. Room was clean, A/C functional.»

«The lady at the front desk was not the most pleasant.»

«Our room wasn’t very clean. There were cob webs in the corners of the room with many dead bugs in them. The walls above the shower had many hairs stuck on the wall.»