Hoteller i Douglas

«Loved it?»

«Easy and friendly check-in. I believe the owner was always available should he be needed. Had a 2 queen bed room. Quite spacious, good sized fridge and of course coffee maker, microwave etc. Nice Neutrogena soaps provided, and shower water pressure was very good! Everything was really clean...the floor however needed attention. Probably needing to change out mop water more frequently. It was not bad enough to bring up while we were there, but did mention it after. I have no doubt it's been ...

«Excellent hotel with super nice staff, always eager to help with whatever issues you have, Rooms are big spacious loaded with amenities and the hotel is in a very convenient location offering loads of parking. Highly recommended.»

«It is a fairly well maintained inn, quiet, with an appropriate continental breakfast. Good coffee. There is a lovely diner seconds away within the same compound that serves an excellent breakfast»

«Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. »

«The hotel is relatively new and the rooms are clean and pleasant for a few days stay. The location in route 9 is convenient for Worcester and other locations in central Massachusetts. There was a notice in the bathroom saying housekeeping would be done every other day but we did not get any housekeeping while we were there. We came back to unmade bed and dirty towels. The blackout drapes also do not close properly or cover the edges of the windows effectively so the room is very bright at ...

«Nice size room. Ample parking. The continental breakfast was good. The room was clean but smelled musty. They should get rid of the carpet. It was dirty and made the room smell musty.»

«Hospitality was excellent! I serviced my room and never in five days was room serviced»

«Bfast was good. Room was adequate for 1 night with family.»

«Breakfast was slices of open bread hard as a rock. The owners came and took all the breakfast bars. Rasinbran cereal out in a bowl. Not covered. No milk. Creamer for coffee was all curdled. No mix for waffles. Room was really dirty including dirt and debris under the blanket. Night stands had stuck food and drink. The phone to call the desk was stuck to its base with goo. Desk had food and actual dirt on it. »

«Nice staff, large rooms, clean, but could have done a better job. Comfy beds, breakfast was ok I guess. Expensive for an overnight stay, in my opinion. »

«At check in I was told there was an additional $150 service fee that I would be charged and get back in 5 to 7 days after check in. This is ridiculous. I walked out as well as three others that were checking in.»

«I liked the cleanliness and housekeeping. I did not like the inability to print. If no business center, have at least a printer.»

«The bathroom hair dryer filter needed cleaning.»

«The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.»

«Hot water in the shower was not very hot.»