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Anmeldelser av The Sefton

4 out of 5
The Sefton
Harris Promenade, Douglas, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 124 av totalt 322 anmeldelser." "
Rangering på 8 − Bra. 120 av totalt 322 anmeldelser." "
Rangering på 6 − Grei. 52 av totalt 322 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 322 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 322 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Britt Elise

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2019

6/10 – Grei

Brit og Audun og Meget bra

Likte: Romkomfort
bra beliggenhet
meget bra opphold,flott natur og opplevelse generelt.

10/10 – Utmerket

Kayleigh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hotel , central to everything , good selection at breakfast, would recommend
Bodde her 3 netter i mai 2024

8/10 – Bra

Josephine Ann

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a room on the Atrium which was great. The hotel is a little faded around the edges but the staff are wonderful - all very friendly and couldn't be more helpful. Very good selection at breakfast and both the bar and Asian restaurant have lovely food. Location is ideal for the trains and horse tram and looks out over the sea.
Bodde her 7 netter i mai 2024

8/10 – Bra

james

Comfortable hotel but in need of refurbishment . Facilities very good , excellent staff and breakfast and hotel location opposite beach and town centre. Yes a good stay here .
Bodde her 3 netter i mai 2024

8/10 – Bra

Russ og Fareham

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. However a few minor niggles including a peculiar organic smell coming from the bathroom basin.
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Sefton had friendly and helpful staff. They helped to explain the area, and even made sure to let me know fairly quickly when I left something in my room after checkout. The atrium was a pretty cool area to watch, and the breakfast was pretty nice standard English Breakfast. Although I got one of the smaller rooms, it may have been the biggest hotel room I've ever stayed in Europe, and definitely did not feel cramped. It's worth noting the hotel was a little bit older/ dated then some other ones. But at the time of the review, there was some renovations that were under way. (As a note, that did make entry/ exit a little more confusing). Overall, a good stay and would stay there again next time I'm in Douglas
Bodde her 2 netter i mai 2024

8/10 – Bra

Jennifer og preston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra ZOWIE HANKINSON den 15. mai 2024
On behalf of the entire team here at The Sefton Hotel, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am delighted to see that you had such a fabulous experience; I hope to have the pleasure of welcoming you back in the not-too-distant future.Kind RegardsZowie HankinsonManager

8/10 – Bra

Richard Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra ZOWIE HANKINSON den 15. mai 2024
Thank you very much for having taken the time to share this lovely review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

6/10 – Grei

Karen og Rutland

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Very dated
Bodde her 2 netter i mai 2024
Svar fra ZOWIE HANKINSON den 6. mai 2024
Thank you for taking a moment to share your experience and your positive feedback. I am glad to see that you had an overall pleasant stay.We aim to provide excellent service to our guests and make you feel like home. Your opinion really matters to us and thank for this, and I will make sure that I will pass your comments to the team. We very much hope to have the pleasure of welcoming you back in the not-too-distant future. Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Phillip

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is in a good location for the town and transport links. The staff were all friendly and helpful. I would certainly go back to The Sefton.
Bodde her 4 netter i april 2024
Svar fra ZOWIE HANKINSON den 29. apr. 2024
Thank you for your lovely feedback, I will pass this on to the staff, we look forward to welcoming you back in the future.Thanks

8/10 – Bra

James

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra ZOWIE HANKINSON den 29. apr. 2024
Thank you very much for having taken the time to share this lovely review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

8/10 – Bra

Hilary Jane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast choice was excellent however, as a veggie any evening meal was restricted. Veg. sausages available for breakfast but noy evening meal! All the staff were very friendly and polite and reception staff very helpful. Sadly the room was lovely and spacious with the little balcony a bonus but the smell permeating the room was not pleasant. My partner, being an engineer, flooded the dry floor drain in the bathroom which helped erase the odours. Overall very pleasant stay and good facilities.
Bodde her 4 netter i april 2024
Svar fra ZOWIE HANKINSON den 17. apr. 2024
Thank you very much for having taken the time to share this review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Ellen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very Welcoming and friendly. The facilities were good. The room light and fresh with a balcony overlooking the indoor garden..
Bodde her 5 netter i mars 2024
Svar fra ZOWIE HANKINSON den 9. apr. 2024
Dear Guest,Thank you for taking a moment to share your experience and your positive feedback. I am glad to see that you had an overall pleasant stay.We aim to provide excellent service to our guests and make you feel like home. Your opinion really matters to us and thank for this, and I will make sure that I will pass your comments to the team. We very much hope to have the pleasure of welcoming you back in the not-too-distant future. Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Paul og Skelmersdale

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property, nice attentive staff, decent spacious room and great.location
Bodde her 1 natt i april 2024
Svar fra ZOWIE HANKINSON den 9. apr. 2024
Thank you very much for having taken the time to share this lovely review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

10/10 – Utmerket

martin

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Lovely hotel on the sea front room was bit dated but roomy and clean with a nice balcony in the atrium nice bar too the breakfast was hot and delicious a big thanks to all the staff that were genuinely welcoming helpful and very friendly would definitely book again oh and there is limited parking at a very very reasonable price
Bodde her 2 netter i mars 2024
Svar fra ZOWIE HANKINSON den 9. apr. 2024
Dear Guest,Thank you for taking a moment to share your experience and your positive feedback. I am glad to see that you had an overall pleasant stay.We aim to provide excellent service to our guests and make you feel like home. Your opinion really matters to us and thank for this, and I will make sure that I will pass your comments to the team. We very much hope to have the pleasure of welcoming you back in the not-too-distant future. Kind RegardsZowie HankinsonManager

6/10 – Grei

KEVIN

Forretningsreisende
Likte: Personale og service
tHE FACADE OF THE HOTEL IS GREAT BUT IT WAS BEING RENOVATED. THE ROOMS ARE PRETTY BASIC AND TIRED LOOKING. THE HOTEL HAS AN ATRIUM WITH FLOOR TO CEILING PLANTS IN THE CENTRE OF THE HOTEL WHICH ALL ROOMS APPARENTLY OPEN UP ON TO.
Bodde her 1 natt i mars 2024
Svar fra ZOWIE HANKINSON den 9. apr. 2024
Thank you for taking the time to share your recent experience with us. We welcome all feedback good or bad as it helps us improve. Kind RegardsZowie HankinsonManager

8/10 – Bra

Valerie

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The hotel itself was nice although a lift was broken whilst we were there & also the safe in the room was not working. Staff were polite.
Bodde her 3 netter i mars 2024
Svar fra ZOWIE HANKINSON den 8. mars 2024
Hi Valeria.Thank you for your review. We are currently working on having the safes modified with new software and yes unfortunately one of our three lifts has needed to be put off for a while for essential maintenance, I hope this wasn’t too disruptive for you, thank you for the kind comments about the staff I will pass this on,

2/10 – Forferdelig

Steven

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Do not believe fake positive reviews
This hotel is very tired, filthy furniture, mould in shower, very worn carpets throughout, dangerously hot water, shower curtain not long enough so water goes everywhere, tiny shower even on upgraded room with balcony. No water in room as promised. Hotel is in desperate need of fabric sanitation (carpets curtains seats) throughout. It is hard to believe the manx health authorities have not ordered santitaion. Do not believe other highly rated reviews, they are clearly fake and designed to swamp honest reviews. To be fair the breakfast is a dood english breakfast buffet however the coffee is undrinkable. If isle of man genuinelly want to boost tourism, then they need to start by mandating quality improvements to you hotel stock and issuing new star ratings accordingly. This stay was like going back in a time warp by 40 years.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

KATHLEEN

Bodde her 2 netter i februar 2024
Svar fra ZOWIE HANKINSON den 20. feb. 2024
Dear Guest,Thank you for taking a moment to share your experience and your positive feedback. I am glad to see that you had an overall pleasant stay.We aim to provide excellent service to our guests and make you feel like home. Your opinion really matters to us and thank for this, and I will make sure that I will pass your comments to the team. We very much hope to have the pleasure of welcoming you back in the not-too-distant future. Kind RegardsZowie HankinsonManager

6/10 – Grei

brian

Reiste med partner
Likte: Personale og service
The hotel is looking very dated now. Desperately needs updated. Sheet on bed had huge stain and the body lotion looked like it had been used by the previous guests. Shower tiny. Noisy people next door. Breakfast was good and the staff were saw were very nice. But shouldn't have to pay for parking under hotel if your a gueston it. And the
Bodde her 1 natt i februar 2024
Svar fra ZOWIE HANKINSON den 20. feb. 2024
Dear Guest,Thank you for taking the time to share your recent experience with us, I am naturally very disappointed to read about the issues you experienced during your stay, we welcome all feedback good or bad as it helps us improve. Apologise again.Kind RegardsZowie HankinsonManager

8/10 – Bra

Rebecca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Need a good sleep? YES!!
We have a new puppy and I have been up with him between 4 and 5am. So I booked in here for a good nights sleep. Seamless book in, found the room easily. Stayed in the arboretum, which I love with the sound of the running water. Curtains shut, got into bed, first sleep 3 hours. Bed extremely comfortable and bed linen clean. However, the pillows smelt slept on/sweaty but a quick spray of my perfume when I went to have dinner made it nicer when I finally went to bed. Nine and a half hours sleep!! Plus the 3 before. Winner. Breakfast was ok, the cooked breakfast was luke warm at best, which was a shame cause there was a good choice. Also excellent choice if you wanted a lighter breakfast. I would stay here again in a heartbeat.
Bodde her 1 natt i januar 2024
Svar fra ZOWIE HANKINSON den 29. jan. 2024
Dear Guest,On behalf of the entire team here at The Sefton Hotel, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am delighted to see that you had such a fabulous experience; I hope to have the pleasure of welcoming you back in the not-too-distant future.Kind RegardsZowie HankinsonManager

8/10 – Bra

Tariq

Likte: Personale og service
Good location Tired and old interiors, lighting, ambience
Bodde her 1 natt i januar 2024
Svar fra ZOWIE HANKINSON den 29. jan. 2024
Dear Guest,Thank you very much for having taken the time to share this review, following your recent stay with us. All feedback is welcome as it allows us to improve.Kind RegardsZowie HankinsonManager

6/10 – Grei

Robert

Likte ikke: Romkomfort
Very small shallow pool. Atrium rooms dingy.
Room was cold, especially at night. Being an atrium room (no outside window) it was dark and claustrophobic. Atrium doors didn’t close properly. Swimming pool very small and very shallow,more like a paddling pool. Impossible to swim. Depth at a small point in the middle which fanned upwards towards edges. Not for swimming or for more than, say, 2 people. Not told at time of booking building works were in progress. Buffet breakfast although plentiful was overcooked. Fully refundable booking. Checked out following day before 11am due to being unable to go for a swim (went for the pool) but they refused refund for following 2 nights. Hotel seemed almost empty. Main bar shut, just pricey Asian Restaurant open for meals and drinks - but we don’t like Asian food.
Bodde her 3 netter i januar 2024
Svar fra ZOWIE HANKINSON den 29. jan. 2024
Dear Guest,Thank you for taking the time to share your recent experience with us, I am naturally very disappointed to read about the issues you experienced during your stay, we welcome all feedback good or bad as it helps us improve. Apologise again.Kind RegardsZowie HankinsonManager

6/10 – Grei

STEPHEN

Bodde her 2 netter i januar 2024
Svar fra ZOWIE HANKINSON den 20. feb. 2024
Dear Guest,Thank you very much for having taken the time to share this review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Adam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very pleasant stay
Staff were very very friendly. We explained we had an early flight and they prepared us packed-lunches. Very nice exterior, room was lovely!
Bodde her 1 natt i januar 2024
Svar fra ZOWIE HANKINSON den 20. feb. 2024
Dear Guest,On behalf of the entire team here at The Sefton Hotel, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am delighted to see that you had such a fabulous experience; I hope to have the pleasure of welcoming you back in the not-too-distant future.Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Donna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra ZOWIE HANKINSON den 9. jan. 2024
Dear Guest,On behalf of the entire team here at The Sefton Hotel, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am delighted to see that you had such a fabulous experience; I hope to have the pleasure of welcoming you back in the not-too-distant future.Kind RegardsZowie HankinsonManager

8/10 – Bra

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra ZOWIE HANKINSON den 9. jan. 2024
Dear Guest,Thank you very much for having taken the time to share this lovely review, following your recent stay with us. .Kind RegardsZowie HankinsonManager

8/10 – Bra

Darren og LA

Bodde her 1 natt i desember 2023
Svar fra ZOWIE HANKINSON den 20. feb. 2024
Dear Guest,Thank you very much for having taken the time to share this review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel has perfect location, really lovely hotel friendly and helpful staff, breakfast 10 out of 10. Room very nice and spacious with balcony overlooking the atrium. Swimming pool nice size.
Bodde her 3 netter i desember 2023
Svar fra ZOWIE HANKINSON den 12. des. 2023
Dear Sharon,Thank you leaving a lovely review, we are so glad you enjoyed your stay with us, we will pass your comments on to the relevant departments.We look forward to welcoming you back in the near future.Kind RegardsZowie HankinsonManager

10/10 – Utmerket

Neily

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You wouldn't know how good it is from the front. Just a brilliant hotel
Bodde her 2 netter i november 2023
Svar fra ZOWIE HANKINSON den 27. nov. 2023
We are delighted to hear you enjoyed your stay with us at the Sefton and look forward to welcoming you back in the future.Thanks

8/10 – Bra

Apollo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place is amazing! Make sure to get a room with the atrium balcony, it'a beautiful. The plants are a wonderful touch, and during the day the sun lights everything up through the ceiling. Breakfast very tasty. Only thing we didn't like was our bed was quite firm, hard to sleep on without waking up or being sore after.
Bodde her 4 netter i november 2023
Svar fra Zowie Hankinson den 23. nov. 2023
Good morning, We are delighted you enjoyed your stay with us at the Sefton, we too believe the atrium is something very special.Thank you for the feedback on breakfast , we will look into the issues raised in regard to the bed.Once again thank you for choosing the Sefton. Zowie Hankinson - General Manager

4/10 – Dårlig

Kevin

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Needs investment
Front of the hotel looks great and the breakfast is nice but everything else is pretty bad. Internally the hotel is so tired and run down. The sofa in the room was disgusting. 40 years ago the hotel would have been amazing but sadly not anymore
Bodde her 5 netter i november 2023
Svar fra Zowie Hankinson den 23. nov. 2023
Good morning, We are sorry we didn’t meet your expectations on this occasion, we welcome all feed back and will look into the points raised.Zowie Hankinson - General Manager

6/10 – Grei

Niamh

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra ZOWIE HANKINSON den 9. jan. 2024
Dear Guest,Thank you for taking a moment to share your experience and your positive feedback. We aim to provide excellent service to our guests and make you feel like home. We very much hope to have the pleasure of welcoming you back in the not-too-distant future. Kind RegardsZowie HankinsonManager

4/10 – Dårlig

Beverley

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra ZOWIE HANKINSON den 9. jan. 2024
Dear Guest,Thank you for taking the time to share your recent experience with us, I am naturally very disappointed to read that we did not completely meet your expectations on this occasion, we welcome all feedback good or bad as it helps us improve. Apologise again.Kind RegardsZowie HankinsonManager

4/10 – Dårlig

Hemant

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Horrible wifi
Bodde her 14 netter i oktober 2023

8/10 – Bra

Karen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023

4/10 – Dårlig

Thomas

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wif not good swimming pool look terrible small not good for swim
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel
Great hotel. Our room overlooked the atrium , which was lovely especially when lit up at night. Very happy with our room , it was spotlessly clean and the bed was very comfortable too. The hotel receptionists we’re amazing & extremely helpful . Nothing was too much trouble and always with a smile. Breakfast was great. So much choice too!! We tried the pool , but it wasn’t for us. Definitely a leisure pool rather than a swimming pool , but if you’ve got little ones , it’s great. Normans bar was an added bonus , lovely little bar. Looking forward to another stay soon.
Bodde her 1 natt i oktober 2023

8/10 – Bra

David

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Simon

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were pleasantly surprised with the fantastic atrium in the middle of the hotel, which our balcony overlooked. The room was clean, tidy and spacious. The hotel staff were fantastically welcoming, friendly and helpful. A great base for our stay in Douglas, close to local pubs, bars and restaurants, which was perfect.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Nick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Paula

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
View from our balcony over looking the Atrium
The Sefton
Bee Gees
Bodde her 4 netter i oktober 2023

8/10 – Bra

R

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023

8/10 – Bra

Sidonie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and friendly
The hotel is very clean and the staff are all friendly. I would happily stay there again.
Bodde her 4 netter i september 2023

10/10 – Utmerket

Clare

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is lovely and in a great location. The staff are friendly and very helpful.
Bodde her 2 netter i september 2023

8/10 – Bra

SUSAN

Bodde her 3 netter i september 2023

8/10 – Bra

Rachel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly and helpful. Room was spacious and well presented. Breakfast food amazing, and could even have continental breakfast at 0600 on day on leaving before early flight.
Bodde her 7 netter i september 2023