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Anmeldelser av Djibouti Palace Kempinski

5 out of 5
Djibouti Palace Kempinski
Ilot Du Heron P O Box 1960, Djibouti

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 52 av totalt 121 anmeldelser." "
Rangering på 8 − Bra. 46 av totalt 121 anmeldelser." "
Rangering på 6 − Grei. 17 av totalt 121 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 121 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 121 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

9,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig happy med oppholdet hos Kempinski. God service, hyggelige folk.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful Hotel and the staff is superb! Stayed 2 nights fully relaxing. I will definitely be back again! Highly recommended!
Bodde her 2 netter i april 2024
Svar fra Esther den 20. apr. 2024
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you have enjoyed your stay with us. We always strive to create a wonderful stay for all our guests and we hope to welcome you back in the very near future.Sincerely, General ManagerNicolas Froger

6/10 – Grei

Idil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All great
Bodde her 6 netter i mars 2024
Svar fra Esther den 15. mars 2024
Dear Idil,Thank you very much for taking the time to share your feedback in regards to your recent experience at Djibouti Palace Kempinski,We would like to know details to improve your experience the next time around and would appreciate if you could share your experience with us.We certainly look forward to change your impression and to welcome you back in the very near future.Sincerely,General ManagerNicolas Froger

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Esther den 18. feb. 2024
Dear Valued Guest, Thanks for taking the time and giving us such a wonderful rating. We are thrilled that you loved your experience at Djibouti Palace Kempinski,The team and I value your continued support and patronage and we eagerly await your return very soon.With Best Regards,General ManagerNicolas Froger

10/10 – Utmerket

Andrew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Second stay in a month with work and always a pleasure to come back here. Breakfast is amazing especially the omlette
Bodde her 1 natt i januar 2024
Svar fra Esther den 23. jan. 2024
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you have enjoyed your stay with us. We always strive to create a wonderful stay for all our guests. Sincerely,General ManagerNicolas Froger

2/10 – Forferdelig

Jamal

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Esther den 23. jan. 2024
Dear Jamal,Thank you for taking the time to share your last experience in our hotel. We are really sad to hear that you did not enjoy your stay with us, hence we are looking for more information to be able to understand more so we can action accordingly.Sincerely, Hotel Management

10/10 – Utmerket

Shawn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They have a wonderful property
Bodde her 2 netter i juli 2023
Svar fra Esther den 7. nov. 2023
Dear Valued Guest, Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.Sincerely, General ManagerJean Francois Remy

10/10 – Utmerket

Huda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Esther den 7. nov. 2023
Dear Valued Guest, Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.Sincerely, General ManagerJean Francois Remy

8/10 – Bra

Natasha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Esther den 19. feb. 2024
Dear Valued Guest, Thanks for taking the time and giving us such a wonderful rating. We are thrilled that you loved your experience at Djibouti Palace Kempinski,The team and I value your continued support and patronage and we eagerly await your return very soon.With Best Regards,Hotel Management

10/10 – Utmerket

Abshir

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good Hotel everything was going well even that my flight has been delayed for around two hours and their transport representative was waiting for me
Bodde her 6 netter i juni 2023
Svar fra Esther den 23. aug. 2023
Dear Valued Guest, Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.Sincerely, General ManagerJean Francois Remy

10/10 – Utmerket

Martin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the possibility to walk along the jetty where we can enjoy the breeze and beautiful sunsets. The seafood restaurant with Yemeni specialities and the Italian restaurant were great options while the buffet was very convenient. The ability to organize excursions with the assistance of the concierge was much appreciated.
Bodde her 3 netter i april 2023
Svar fra Esther den 19. feb. 2024
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you have enjoyed your stay with us. We always strive to create a wonderful stay for all our guests, your positive feedback has been shared with the team members accordingly and they are glad to have made your stay memorable, We hope we will get a chance to welcome you back to our esteemed hotel in the near future. Sincerely,Hotel Management

2/10 – Forferdelig

Charles

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Would never stay here again. Over charged me for no reason for everything
Bodde her 2 netter i mars 2023

8/10 – Bra

Jorge og Temecula

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The wash sink and shower clogged up several times.
Bodde her 1 natt i september 2022
Svar fra General Manager Jean Francois Remy den 6. sep. 2022
Thank you for sharing your experience with us. Please accept our sincere apologies for any inconvenience. We will investigate the issue and have an action plan to avoid it during your next stay, we are taking measures to improve the service and product quality, and we hope you will feel the change during your next visit. We always strive to create a wonderful stay for all our guests. Sincerely,

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2022
Svar fra Jean Francois Remy den 1. sep. 2022
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. we are very pleased to hear that you have enjoyed your stay with us. I have passed on your kind words to the team and they were so excited that they exceeded your expectations. We always strive to create a wonderful stay for all our guests. Sincerely, General Manager

8/10 – Bra

Vincent

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A gorgeous Arabic-influenced palace, with spa services and nice pools facing the sea, supported by friendly and attentive staff. Overall still overpriced for what it offers. The Italian restaurant is great but the other main one was under renovation; great international tv channel selection; would have enjoyed a morning newspaper and a room service menu in the room. On the way to become a 5 star hotel for sure, but except the price, not there yet. It surely will be with time. Overall a very pleasant and memorable stay, but a notch too expensive.
Bodde her 2 netter i februar 2022
Svar fra Mina Labeeb den 10. feb. 2022
Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

8/10 – Bra

Ivonne

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2022
Svar fra Mina Labeeb den 7. feb. 2022
Thank you very much for your interest in our Hotel and for rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

10/10 – Utmerket

Ahmed

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i desember 2021
Svar fra Mina Labeeb den 7. feb. 2022
Thank you very much for your interest in our Hotel and for rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

4/10 – Dårlig

Jeffrey

Bodde her 1 natt i desember 2021
Svar fra Mina Labeeb den 7. feb. 2022
Thank you very much for your interest in our Hotel and for rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

10/10 – Utmerket

Serhiy

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Mina labeeb den 21. des. 2021
Thank you very much for your interest in our Hotel and for rating us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Fasiliteter
Rooms were big and nice.
Bodde her 1 natt i juli 2021
Svar fra Mina Labeeb den 2. aug. 2021
Thank you very much for your interest in our Hotel and for rating us. Your feedback is always a source of motivation for improvement for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel. With best regards,

10/10 – Utmerket

Ahmed

Bodde her 2 netter i juli 2021
Svar fra Mina Labeeb den 28. juli 2021
hank you for taking the time to evaluate our hotel and services. It was a pleasure having you with us With your great rating, it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcoming you back in the near future. Sincerely, Hotel management team

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2020
Svar fra Mina labeeb den 17. jan. 2021
Thank you for sharing your feedback and we are looking forward to welcoming you back very soon.

8/10 – Bra

Reem

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2020
Svar fra Mina labeeb den 17. jan. 2021
Thank you for sharing your feedback and we are looking forward to welcoming you back very soon.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i desember 2020
Svar fra Mina labeeb den 3. jan. 2021
Thank you for taking the time to evaluate our hotel and services. It was a pleasure having you with us With your great rating, it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcoming you back in the near future. Sincerely,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was like the swimming pool and gym But I don't like without sauna and steam Which was not there
Bodde her 3 netter i august 2020
Svar fra Mina labeeb den 22. aug. 2020
Thank you for your feedback. Unfortunately, certain activities in the hotel are suspended for time being for containment of the Pandemic as per governmental regulations.

8/10 – Bra

TJ

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property has quite a few amenities that are easy to access and enjoy. However to enjoy them all it maybe a little too expensive.
Bodde her 3 netter i mars 2020
Svar fra Mina Labeeb den 18. mars 2020
Thank you for taking the time to evaluate our Hotel and looking forward to welcome you back in the near future.

10/10 – Utmerket

Yusuf og Nairobi

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
See view it was great as well food condition also was amazing
Bodde her 1 natt i mars 2020
Svar fra Mina Labeeb den 14. mars 2020
Thank you for staying with us and looking forward to welcome you back.

10/10 – Utmerket

Damien

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i februar 2020
Svar fra Mina labeeb den 14. mars 2020
Thank you for staying with us and looking forward to welcome you back.

10/10 – Utmerket

Rob_Nour og Los ángeles

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful and very clean. The staff is incredibly friendly and wonderfully trained to anticipate your needs. I travel often and this is one of the best hotel experiences I've ever had. Definitely coming back soon. Thumbs up to Harid daytime front desk attended and Kaslias "nightshift front desk attended.
Bodde her 12 netter i desember 2019
Svar fra Mina Labeeb den 9. jan. 2020
Dear Mr. Nour, Thank you for reviewing our Hotel. With this such wonderful comments it gives us more motivation to serve you better and encourage our employees indeed. We are looking forward to welcome you in the near future. Sincerely,

8/10 – Bra

guilllaume

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2019
Svar fra Mina Labeeb den 21. des. 2019
Dear Mr. Guillaume, Thank you for taking the time to evaluate our Hotel and services. With you great rating it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcome you back in the near future. Sincerely,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2019
Svar fra Mina Labeeb den 17. des. 2019
Dear our valued guest, Thank you for taking the time to evaluate our Hotel and services. With you great rating it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcome you back in the near future. Sincerely,

10/10 – Utmerket

Joseph

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good hotel - but needs to do it's bit!
A very good hotel - although the price (as everything in Djibouti) is ridiculous. The hotel didn't arrange a pick-up from the airport, even though I had requested - and despite their being Kempinski cars, they refused to take me - but other than that, the stay was great. Very comfortable bed, in a well furnished and clean room. Food quality was very good - and staff were very friendly. (Although the expectation that you tip high for everything is annoying) The only thing I'd say - is that in a country with plastic waste everywhere, Kempinski really should be doing more. Plastic straws, plastic stirrers, plastic in the bathroom - it's nearly 2020 and you're using 2000 ideas. A few healthier menu options, without meat would be nice too.
Bodde her 2 netter i desember 2019
Svar fra Mina Labeeb den 17. des. 2019
Dear Mr. Joseph, Thank you for taking the time to evaluate our Hotel and services. We really appreciate that you highlighted areas for improvement and suggestions which we will take it into consideration for immediate actions plan. For the Airport pick up, we truly apologize since we were not able to arrange as we receive the request with a late notice and we had no car available by this time. We highly recommend you for the next time to contact us ahead of time to secure the availability. Our aim always is to serve you better and improve our services. We are looking forward to welcome you back in the near future. Sincerely, Hotel management team

10/10 – Utmerket

SS

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Secure, clean, nice pool & bar. Nicely appointed rooms. Comfortable bed. Excellent even for western standards.
Bodde her 1 natt i oktober 2019
Svar fra MIna Labeeb den 2. nov. 2019
Thank you for taking the time to evaluate our service and our Hotel. We are looking forward to welcome you back in the near future.

10/10 – Utmerket

MEI CHEN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
非常漂亮的地方~人員服務也都很親切很棒
Bodde her 1 natt i oktober 2019
Svar fra Mina Labeeb den 28. okt. 2019
Thank you for taking the time to evaluate our Hotel and looking forward to welcome you back.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2019
Svar fra Mina Labeeb den 12. okt. 2019
Thank you for staying with us and looking forward to welcome you back

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
奥まった場所にあるのでアクセスは若干不便だが、施設は充実しており、特にジムの設備はすばらしい。
Bodde her 1 natt i august 2019
Svar fra Mina Labeeb den 27. aug. 2019
Thank you for Review and taking your time. We apologize for any inconvenience happened during your stay. Looking forward to welcome you back in the near future.

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect
Taking a weekend break from work.....great time!
Bodde her 1 natt i juni 2019
Svar fra Jean Francois Remy den 25. juni 2019
Dear Mr. Brian, It was a pleasure having you in your second home Djibouti Palace Kempinski. Thank you for taking the time to evaluate your stay with us and Looking forward to welcome you again in the near future. Kind regards, General Manager Jean Francois Remy

10/10 – Utmerket

Bilan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juni 2019
Svar fra Mina Labeeb den 23. juni 2019
Thanks for staying with us. We appreciate your feedback! Looking forward to welcome you again in the near future at Djibouti Palace Kempinski

8/10 – Bra

Verifisert reisende

Bodde her 4 netter i mai 2019
Svar fra Mina Labeeb den 17. juni 2019
Dear Sir/Madam, Thank you for taking the time to evaluate our Hotel, we will work closely to enhance your experience with us in your future stays.

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Crow-infested Kempinski
Absolutely filthy property considering this is not a cheap hotel. Crows and bird poop everywhere. The lawn by the pool was brown and covered with trash (as was the private beach). Unacceptable given the price to stay there. On the bright side, the service and hotel staff--especially the managers--were super nice. The food onsite was pricey but very good.
Bodde her 3 netter i april 2019
Svar fra Mina Labeeb den 6. mai 2019
Dear Sir/Madam, Your comments are appreciated and this will be shared to the management of the Hotel. We are looking forward to welcome you again in the near future. Regards,

8/10 – Bra

Danny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i mars 2019
Svar fra Mina Labeeb den 31. mars 2019
Dear Sir/Madam, We thank you for your feed back and it will be shared with the management. Regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best meal in Africa!
Wow, They treated us so well! We loved the day trip to Lac Assal; just the right combination of a little adventure with a chance to see the lowest spot in Africa which is stunningly beautiful. We stayed two nights should have stayed three. Definitely enjoy the Yemeni bread and fish at the Bankoule restaurant right on the beach in the hotel. Absolutely fabulous.
Bodde her 2 netter i mars 2019
Svar fra Mina Labeeb den 31. mars 2019
Dear Sir/Madam, We thank you for your feed back and it will be shared with the management. Regards,

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Établissement remarquarble qui offre une parenthèse de luxe, de calme (quelques travaux extérieurs constituent une gêne en ce moment ) et de volupté.
Bodde her 7 netter i februar 2019
Svar fra Mina Labeeb den 31. mars 2019
Dear Sir/Madam, We thank you for your feed back and it will be shared with the management. Regards,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Charging $52 each way for an airport transfer is a rip off. The check in policy is also geared to people on expenses who dont care about cost. On the surface this hotel looks good. Scratch under the surface however and everything is substantially overpriced.
Bodde her 1 natt i desember 2018
Svar fra Mina Labeeb den 21. des. 2019
This has been rectified and we are offering now reduced price at 35 USD. High cost of living in Djibouti is limiting our option to provide quality with budgeted rates. Looking forward to welcome you back.

8/10 – Bra

BOB og 日本

Likte: Renhold, personale og service og romkomfort
本館はﾄｲﾚの流れが悪いように思います。チェックイン後のトイレフラッシュの状況確認は必須かと思います。
Bodde her 3 netter i november 2018
Svar fra Mina Labeeb den 21. des. 2019
Thank you looking forward to welcome you back

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018
Svar fra General Manager den 15. okt. 2018
Dear Guest, Thank very much for your interest in our Hotel and rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back at our Hotel. With best regards, Philippe Charraudeau

10/10 – Utmerket

Autumn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely oasis.
Amazing beds, literally like lying on a cloud! The food was okay, not great especially the Italian restaurant. Great breakfast though and the pool overlooks the ocean. Everything is expensive in Djibouti, but this is worth the best money for value in Djibouti.
Bodde her 3 netter i oktober 2018
Svar fra General Manager den 13. okt. 2018
Dear Guest, Thank very much for your interest in our Hotel and sharing your feedback on Hotels.com. We are very glad to know that you had a nice experience during your stay in Djibouti Palace Kempinski. All your great words will be shared with our team. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back at our Hotel. With best regards, Philippe Charraudeau

8/10 – Bra

Johan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2018
Svar fra General Manager den 26. juni 2018
Dear Mr. Johan, Thank very much for your interest in our Hotel and rating us on Hotels.com. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back at our Hotel. With best regards, Philippe Charraudeau

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
It is obvious that the hotel was something special however, it has clear signs of decline.
Bodde her 3 netter i juni 2018
Svar fra General Manager den 19. juni 2018
Dear Guest, Thank very much for your interest in our Hotel and sharing your feedback on Expedia. Your feedback was shared immediately with the all departments to take corrective action in order to avoid such issues in the future. I do hope that you give us another chance to change your impression of our hotel and to welcome you back in the near future. Sincerely, Philippe Charraudeau