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Anmeldelser av Ramada By Wyndham St. Kitts Resort

3.5 out of 5
Ramada By Wyndham St. Kitts Resort
St. Pauls 0401, Dieppe Bay Town

Anmeldelser

6,6
Rangering på 10 − Utmerket. 2 av totalt 13 anmeldelser." "
Rangering på 8 − Bra. 5 av totalt 13 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 13 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 13 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 13 anmeldelser." "

7,4/10

Renhold

7,2/10

Personale og service

6,0/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

brithany

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Personale og service
It was good
Bodde her 2 netter i mars 2024

6/10 – Grei

Danecia

Reiste med partner
Likte ikke: Renhold
The design of the room was nice. However, it was nit properly cleaned & we did not receive the best service. Also, the restaurant closes too early.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Rosalind

Reiste med partner
Likte: Renhold og personale og service
The property lacked vendor machines/snack options. There is no close place to pick up anything that you forgot and the restaurant closes at 8 pm.
Bodde her 2 netter i mars 2024
Svar fra Annika den 7. mars 2024
Good Day Rosalind, We would like to express our sincerest apologies for inconvenience you may have faced during your stay here we us at the Ramada by Wyndham St. Kitts Resort. The restaurants closed at 8pm due to slow operations. We do take this review as a learning step to ensure that our guests have a spectacular time when visiting us and teach us on the areas we need to work and improve on. Once again thank you for sharing your review and do hope you would be back to visit us in the near and upcoming future.

8/10 – Bra

Heather

Cleanliness
Bodde her 6 netter i desember 2023
Svar fra Annika den 7. mars 2024
Good Day Heather, We are pleased to here that you had an awesome with us during your stay. We do hope you would visit us soon in the near and incoming future.

8/10 – Bra

Salama

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

manuel

Bodde her 2 netter i desember 2023
Svar fra Front Desk Agent J den 2. jan. 2024
Greetings from Ramada by Wyndham St. Kitts Resort. Thank you for taking the time to share your feedback about your recent stay here. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honest rating. We hope to have the chance to welcome you back in the future and provide you with the exceptional stay that you deserve.Kind Regards

8/10 – Bra

Debbie

Bodde her 9 netter i november 2023

4/10 – Dårlig

Racquel

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very helpful and accommodating. However, I had a few issues that individually would be ok but compounded I was very disappointed. The room had a very bad odor. It smelled like sewage as the scent was in the whole room but concentrated by the toilet. They changed my room after I complained. The restaurant (only one available) was closed and after 9 going for breakfast was told they were closed awaiting staff. After being so pissed I checked out immediately. The front desk suggested I try the restaurant again as they saw my disappointment. After going to the restaurant I waited very long for staff to take my order. They never came back. I walked out much dissatisfied. It was my daughter’s birthday and it was partially ruined due to the lack of facilities. The hotel seems to be barely operational and it shows. Big up to the front desk staff for their assistance. They really tried but the hotel seems to be non-operational and not ready to accommodate guest looking for hotel/resort experience.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Winston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the idea of the away from the busy busy life, but my reason for being in St. Kitts required me to be in the capitol and transportation is not ready available from this property.
Bodde her 3 netter i mai 2023
Svar fra Front Desk den 6. juni 2023
Hello Winston, Thank you for visiting us and choosing the Ramada by Wyndham St. Kitts Resort. At the property our front agents would of happily arranged our bus shuttle, taxi's or car rentals if you so desire on travelling to the capital. We do apologize for the inconvenience this may have caused you.

4/10 – Dårlig

Candace

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Great staff but shoddy construction
The staff were wonderful but the building construction is appalling. While newly opened after long delays the place is already showing wear. Ramada calls it a luxury resort and the lobby lives up to its claim but the rooms themselves were hastily built with no attention to detail. For example why is Astro turf on the ground in a lush tropical island—even on the fence around the fully plastic play space? While very spacious rooms, the halls feel like dormitories and our suite smelled of dirty diapers—possibly from poorly ventilated plumbing.
Bodde her 1 natt i mars 2023
Svar fra Kelly ~ Front Desk den 24. mars 2023
Dear Mrs. Waldron.Thank you so much for your feedback. At Ramada by Wyndham St. Kitts Resort, we strive to ensure that every guest has a pleasing stay, so we are disappointed to hear that you did not enjoy the facilities. We are constantly trying to improve the guest experience, so we will certainly try our best to make the necessary changes.It was a pleasure to have you and we are glad that it was reflected in our customer service. We would be honored to have you back and thank you again for your review.

10/10 – Utmerket

Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ramada St. Kitts: Magical stay in the countryside
This property is beautiful….out in the countryside for sure with a spectacular view of neighboring island Eustatia….wow! We had a two bedroom suite with its own pool!!! The rain shower was wonderful and the bed was super comfortable. The pool is huge, and since there’s no beach access on the property, the pool is everything. The jacuzzi will be heated soon….they are working on it. One set of bushes blocks the view from the best bed in the hot tub to the neighboring islands, but those could easily be removed. The restaurant is so beautiful and the food is fantastic (the pumpkin soup is worth the drive alone). They’ve added a pizza oven and a food truck for lots of options. The bar staff is incredible…so much fun! A beautiful and huge property that would be so fun for a family gathering or a friend retreat or a couple getaway!
Bodde her 1 natt i mars 2023
Svar fra Kelly ~ Front Desk den 14. mars 2023
Hi Jan.We're so pleased that you enjoyed staying at our resort. The views are one of the best aspects of staying here so we will be sure to landscape accordingly to ensure that it's shown from all parts of the facility. Thank you so much for your review and I'm glad you were able to enjoy your long-awaited pumpkin soup. You were a pleasure to have and we hope to see you again soon.

8/10 – Bra

Gweneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2022
Svar fra Front Desk Agent. den 17. jan. 2023
Hi, Gweneth, Thank you for spending your time here with us and we do hope that you really enjoyed your home away from home. Looking forward to seeing you back here with us.