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Anmeldelser av Hotel Sarina

5 out of 5
Hotel Sarina
Plot No. 27 Banani C/A, Road No. 17, Dhaka

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 33 av totalt 99 anmeldelser." "
Rangering på 8 − Bra. 34 av totalt 99 anmeldelser." "
Rangering på 6 − Grei. 17 av totalt 99 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 99 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 99 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Arif

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service level has been excellent. Well trained and professionally motivated staff. From the front office to maintenance - excellent staff without exception. Please keep up the wonderful work you are doing.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Arif

Likte: Renhold, personale og service og fasiliteter
Property needs renovation for quality enhancement. Staff are well trained and helpful. Food is good
Bodde her 2 netter i mars 2024

8/10 – Bra

Kyu Myoung

Forretningsreisende
Likte: Personale og service
Bodde her 4 netter i februar 2024

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DIRTY and OLD
Bodde her 2 netter i januar 2024

8/10 – Bra

Sungbean

Likte: Personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

KoHao

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2024

2/10 – Forferdelig

Nick

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
good location , that is it....others, hotel is badly maintained, such as the air con has big problem, room had a wierd smell, not clean, no view at all, all the facility is so old basically not able to use such as the equipment in the gym, the swimming pool is a joke. well, the reception staff and restaurant staff are friendly and helpful, others cant speak english , pretty frustrated one last thing, this hotel is overpriced for the quality you get...i will not come again for sure.
Bodde her 5 netter i januar 2024
Svar fra Hotel Sarina den 11. mars 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay at Hotel Sarina. We value your comments and would like to assure you that we are committed to addressing the issues you highlighted.We regret that the condition of the hotel did not meet your expectations, especially regarding the air conditioning, room cleanliness, and the outdated facilities. Please rest assured that we have shared your concerns with our maintenance and housekeeping teams to ensure immediate improvements.We appreciate your positive remarks about our reception and restaurant staff, and we are delighted to hear that they were friendly and helpful during your stay. We understand the importance of effective communication and are working on improving the English proficiency of our staff members.Concerning the pricing, we strive to provide a fair and competitive value for our services. However, we acknowledge your sentiments, and we will carefully review our pricing structure to ensure it aligns with the quality of experience we aim to offer.Your feedback is invaluable to us, and we genuinely hope to have the opportunity to welcome you back in the future. We are committed to making the necessary changes to enhance the overall guest experience at Hotel Sarina.

6/10 – Grei

Aminur

Likte: Personale og service
Hotel stay on January 2024
Room was average. Everyone’s service was great. Had included breakfast. Restaurant and food was great along with the service. The room condition is average. Furtnitures are old and worned up. Hotel condition is lower than average considering the area and the expectation.
Bodde her 1 natt i januar 2024
Svar fra Hotel Sarina den 28. jan. 2024
Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are delighted to hear that you found our service to be great and enjoyed the restaurant and breakfast offerings.We sincerely apologize for any inconvenience you experienced with the condition of your room and the aging furniture. Please rest assured that we take your comments seriously and will address these concerns promptly to enhance the overall guest experience.At Hotel Sarina, we strive to meet and exceed our guests' expectations, and we regret that we fell short during your stay. Your feedback is invaluable to us, and we will use it to make necessary improvements.We hope to have the opportunity to welcome you back in the future, and we are committed to providing you with a more satisfying and comfortable stay

4/10 – Dårlig

Saadi og Ken

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The food quality is not fresh my room includes breakfast but unfortunately I can have a good breakfast just some of fruit for sure no any vegetable Mike or something healthy
Bodde her 4 netter i januar 2024
Svar fra Hotel Sarina den 28. jan. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the freshness of the food and the limited options for breakfast. We understand the importance of providing a satisfying dining experience for our guests, and we regret that we fell short of your expectations.Please rest assured that your comments have been shared with our culinary team to address the issues raised in your review. We are committed to improving our services, and your insights are invaluable in helping us enhance the overall guest experience.We would like to extend our apologies for any disappointment caused during your stay. If you plan to visit us again in the future, we would appreciate the opportunity to make it right and exceed your expectations.Thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and provide you with a more enjoyable and satisfying stay.

8/10 – Bra

Khadiza

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was a little disappointed by one of the receptionist who didn’t greet or smile as I walked in to the reception and had a very bad attitude . Other staff were very nice and polite. Room service and housekeeping was excellent.
Bodde her 4 netter i desember 2023
Svar fra Hotel Sarina den 28. jan. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the less-than-welcoming experience you had with one of our receptionists. Providing a warm and friendly atmosphere is a top priority for us, and we regret that we fell short in this instance.We appreciate your positive comments about the other staff members, room service, and housekeeping. It's heartening to hear that they contributed to making your stay enjoyable. Please be assured that we take your concerns seriously and will address the matter with our reception team to ensure that such instances are not repeated.We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with the exceptional service that our guests deserve.

10/10 – Utmerket

KHAIR,

Na

8/10 – Bra

Carlos Jose

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very convenient
Is the second time I stayed and it was good as last time. People very friendly
Bodde her 2 netter i november 2023
Svar fra Hotel Sarina den 8. jan. 2024
We sincerely appreciate your choice to stay with us again and are thrilled to hear that your second visit was just as enjoyable as the first. Our team is committed to ensuring a pleasant and memorable experience for all our guests, and it warms our hearts to know that you found our service and hospitality to be consistent.Your kind words about the friendliness of our staff are truly appreciated. We believe that a friendly and attentive team is key to creating a welcoming atmosphere, and we're delighted to know that we've succeeded in making your stay enjoyable.We value your continued trust in us and look forward to welcoming you back for another fantastic experience. If there's anything specific you'd like us to arrange for your next visit or any feedback you'd like to share, please feel free to let us know.Once again, thank you for choosing Hotel Sarina. We're honored to have you as our valued guest.

10/10 – Utmerket

KANGNAM

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2nd stay in Sarina.
It was good to stay in Sarina. I will stay again.
Bodde her 7 netter i oktober 2023

6/10 – Grei

Sulaiman

Less than expected
Bodde her 2 netter i september 2023

10/10 – Utmerket

MALKHAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

10/10 – Utmerket

Fariba

Bodde her 22 netter i august 2023
Svar fra Hotel Sarina den 16. sep. 2023
Thanks for your review.

10/10 – Utmerket

M KRISHNA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superb service
An absolutely top-class experience. Great service by all the staff, excellent food and very comfortable rooms.
Bodde her 1 natt i august 2023
Svar fra Hotel Sarina den 3. sep. 2023
On behalf of the entire team here at Hotel Sarina, I would like to extend our heartfelt gratitude for choosing to stay with us and for taking the time to share your kind feedback.

2/10 – Forferdelig

Arman

Bodde her 1 natt i juli 2023
Svar fra Hotel Sarina den 16. sep. 2023
Thanks for your feedback.

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

8/10 – Bra

Mr. Mohammed

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023

10/10 – Utmerket

josh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023

10/10 – Utmerket

Evan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Liked the location, staff and quietness. Breakfast was fantastic. Had many choices and omelets made how I requested. The security checks got a little annoying but I did feel safer knowing they were checking.
Bodde her 2 netter i mars 2023
Svar fra Poroma Rahaman den 5. apr. 2023
Dear Valued Guest, Greetings from Hotel Sarina Dhaka!Thank you so much for your wonderful review. We hope to have you soon with us again. Regards,

8/10 – Bra

Kyu Myoung

Forretningsreisende
Likte: Personale og service og romkomfort
Bodde her 4 netter i februar 2023
Svar fra Poroma Rahaman den 9. mars 2023
Dear Valued Guest,Greetings from Hotel Sarina Dhaka!It has been a great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Hotel Sarina. We look forward to your next visit to us.Regards,

6/10 – Grei

Mohammad

Bodde her 2 netter i januar 2023
Svar fra Hotel Sarina den 6. feb. 2023
It has been a great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Hotel Sarina.We appreciate your compliments mentioned in your review.We look forward to your next visit to Hotel Sarina

10/10 – Utmerket

Ashis

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was nice and comfortable. Great location with many amnesties around. Cordial and helping staffs!
Bodde her 3 netter i januar 2023
Svar fra Hotel Sarina den 14. jan. 2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

8/10 – Bra

Mohitur

Likte: Renhold, personale og service og fasiliteter
Smoking permeates the property. The fixtures could do with a upgrade/modernization
Svar fra Hotel Sarina den 14. jan. 2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

8/10 – Bra

Tanvir

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
It was a nice stay. The staff was very kind and helpful. However, there is room for cleanness and improvement.
Bodde her 1 natt i januar 2023
Svar fra Hotel Sarina den 14. jan. 2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

10/10 – Utmerket

Dinara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an excellent stay. Pleasant and friendly staff, good breakfast and nice hotel.
Svar fra Hotel Sarina den 14. jan. 2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

10/10 – Utmerket

Chia Yu

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2022
Svar fra Hotel Sarina den 6. feb. 2023
It has been a great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Hotel Sarina.We appreciate your compliments mentioned in your review.We look forward to your next visit to Hotel Sarina

8/10 – Bra

Ronny

Reiste med familie
Likte: Renhold og personale og service
Personal ist freundlich und hilfsbereit. Der Zustand des Hotels ist in einem guten Zustand allerdings sind die Einrichtungen schon sehr veraltet. Ist eher ein vier Sterne Hotel oder aber kein fünf Sterne Hotel mehr. Für ein fünf Sterne Hotel hätte man die Einrichtungen im Bad zum Beispiel öfters erneuern sollen, was hier aber nicht passiert ist.
Bodde her 2 netter i november 2022
Svar fra Hotel Sarina den 4. des. 2022
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

10/10 – Utmerket

Jitu

Bodde her 1 natt i oktober 2022
Svar fra Poroma Rahaman den 8. feb. 2023
Thanks a ton for your valuable Feedback.

8/10 – Bra

Sushil

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Hotel Sarina Dhaka
It’s value for money. Convenient location and excellent service. Rooms are fairly decent though need refurbishment now.
Bodde her 4 netter i juli 2022
Svar fra Reservation Team den 27. juli 2022
Thank you so much for your stay and feedback. We will try to take our management attention regarding the refurbishment of our property. Regards, Reservation Team

6/10 – Grei

Ananya

Bodde her 4 netter i juni 2022

8/10 – Bra

md minhaj

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2022

6/10 – Grei

XUAN

Forretningsreisende
Likte: Renhold og personale og service
The hotel is a bit out of update. Service is good.
Bodde her 10 netter i juni 2022
Svar fra Habib den 15. juni 2022
Thank you so much for your feedback and keeping touch with Hotel Sarina. We will try present the same to our management.

10/10 – Utmerket

Ron Chuwdry

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Mehabub og Jamaica

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay.
Bodde her 1 natt i mai 2022
Svar fra Varun den 13. mai 2022
Thank you for your feedback

8/10 – Bra

Sukamal

Forretningsreisende
Likte: Renhold
Food is good but seems old property and also I had a very had time to change the data and it took several communications to just change a date
Bodde her 10 netter i april 2022
Svar fra Varun Goveas den 17. apr. 2022
Thank you for your feedback

10/10 – Utmerket

Tanveer

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service. Specious room. Reasonable price for food.
Bodde her 8 netter i mars 2022
Svar fra Varun den 5. apr. 2022
Thank you for your feedback

2/10 – Forferdelig

Angu

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i mars 2022
Svar fra Varun den 30. mars 2022
Thank you for your feedback

6/10 – Grei

Liis

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2021
Svar fra Varun den 19. aug. 2021
Thank you for your feedback

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service was satisfactory..
Bodde her 1 natt i juni 2021
Svar fra Varun den 28. juni 2021
Thank you for your feedback

4/10 – Dårlig

Verifisert reisende

Bodde her 1 natt i mai 2021
Svar fra Varun den 3. juni 2021
Thank you for your feedback

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bitter Check In Experience
The stay was at most subpar as the service that I was acquainted with during my registration was horrendous. My mother and I shared a room but at the reception, we were asked to purchase an additional room. I booked a king-size bed deluxe room which states in its description that it "sleeps for 2". I was later asked to upgrade but I did not. Later we came to a consensus that if we included breakfast, we would be able to get the room at our given price. Despite the bitter check-in experience. The room and food were exquisite.
Bodde her 1 natt i mars 2021
Svar fra Varun den 2. apr. 2021
Thank you for your feedback

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Reception service need more quick. They should take care of this issues.
Bodde her 1 natt i mars 2021
Svar fra Varun den 29. mars 2021
Thank you for your feedback

2/10 – Forferdelig

Mohammad

Forretningsreisende
Likte ikke: Renhold, personale og service og romkomfort
Their service and management was terrible.my booking was same day I suppose to stayed there.so I booked 23rd March at 8pm and I was there at 11pm for my check in .they waited me like hours and half while they couldn’t find my booking.which was very disappointing for me.I am not gonna book this hotel again.
Bodde her 2 netter i mars 2021
Svar fra Varun den 29. mars 2021
Thank you for your feedback

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mars 2021
Svar fra varun den 2. apr. 2021
Thank you for your feedback

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's was as I expected.will stay for my every visit
Bodde her 3 netter i februar 2021
Svar fra Varun den 20. feb. 2021
Thank you for your feedback

6/10 – Grei

Hassan og Dhaka

Likte: Renhold
Facility is fine. Staff support is OK. Room Service OK. Clearness could be improved.
Bodde her 1 natt i januar 2021
Svar fra Varun den 13. jan. 2021
Thank you for our feedback

10/10 – Utmerket

Imran

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2020
Svar fra Varun den 28. des. 2020
Thank you feedack