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Anmeldelser av Sonesta ES Suites Auburn Hills Detroit

3 out of 5
Sonesta ES Suites Auburn Hills Detroit
2050 Featherstone Rd, Auburn Hills, MI

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 532 av totalt 980 anmeldelser." "
Rangering på 8 − Bra. 268 av totalt 980 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 980 anmeldelser." "
Rangering på 4 − Dårlig. 44 av totalt 980 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 980 anmeldelser." "

8,6/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Fadi

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Found a bunch of opened beer cans and juice boxes under the sofa .. the receptionist lady was so kind to help us remove them .. and clean them .. all in all, hotel is not that clean, but staff are super amazing ! Receptionist escalated this to the management, and I was expecting someone to reach out .. no one did !
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 28. mai 2024
Fadi, thank you for bringing this to our attention. We're pleased to hear our team member was helpful during your stay. It's disappointing that you felt the cleanliness could be improved, and we appreciate your feedback. We're committed to maintaining high standards and will use your comments to ensure better future experiences.

10/10 – Utmerket

beth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Suites were great. Outside grills and pool make it a great family get together place. Easy access to highways made it convenient to get around.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Beth, thank you for your fantastic feedback! We are thrilled to hear that you enjoyed the suites at Sonesta ES Suites Auburn Hills Detroit. It's wonderful that you found the outside grills and pool perfect for family gatherings and appreciated the convenient highway access. We're looking forward to welcoming you back on your next visit!

10/10 – Utmerket

Nicole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay was awesome and I will be back 😀
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
Nicole, the team at Sonesta ES Suites Auburn Hills Detroit is delighted to hear that you had an awesome stay! We're looking forward to welcoming you back soon.

6/10 – Grei

BOLA USAMA og BUENA PARK

Likte: Overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Bola, thank you for your feedback. We appreciate your comments and are always looking to enhance guest experiences. We hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

liliana

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very friendly and accommodating. I checked in early and also requested a room type change and Maria Front desk manager and the desk agent were able to help me.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Liliana, thank you for your kind words! The team at Sonesta ES Suites Auburn Hills Detroit is thrilled to hear about your positive experience. Maria and our front desk colleagues are delighted to have been able to assist with your early check-in and room change request. We look forward to welcoming you back in the future!

10/10 – Utmerket

Dawn og Houston

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 17. mai 2024
Thank you for this excellent rating, Dawn!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta ES Suites Auburn Hills Detroit! We'd love to host you again someday for yet another unforgettable visit.

8/10 – Bra

Edward

Bodde her 1 natt i april 2024
Svar fra Customer Service den 27. mai 2024
Thank you for taking the time to share your review with us, Edward!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta ES Suites Auburn Hills Detroit. Thank you and have a wonderful day!

4/10 – Dårlig

Jenna

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
To be honest the hotel wasn't terrible, but i wouldn't go back. I felt deceived by the pictures online. Though the rooms depicted in the photos were close to the actual room , they were much more run down than i expected. They do not have smart Tv's. (well at least our room didn't). It felt like the hotel had been updated on the cheap
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 7. mai 2024
Jenna, it's disappointing to hear that your stay didn't meet expectations. We understand the importance of having clear and accurate room and amenity descriptions and will certainly look into this. We are always working to improve the quality and feel of our rooms to match our guests' needs better. The input regarding TV facilities is also appreciated. Please accept our apologies for any inconvenience. We hope to get another chance in the future to show you the enhanced quality that we strive for.

6/10 – Grei

Jasmine N

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Front door staff was amazing! Enjoyed size of room and location and easy parking. Nice snack bar near check in. The actual room needs some work- wobbly tables, tv would to work unless light switch was on (took a day to figure out), drain catch missing, elevator was rickety. I would come back- they are remodeling and the front door staff were super welcoming.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 1. mai 2024
Jasmine, it's pleasing to know you appreciated our welcoming team members at the reception as well as the ample space in your room, convenient location, easy parking, and the snack bar near the check-in area. We're sorry to hear about the issues you faced, including the condition of the room furnishings, some functions of the TV, and the elevator. We're in the process of remodeling and we're confident your next visit will portray a more accurate reflection of our commitment to guest comfort and satisfaction. We look forward to welcoming you back.

10/10 – Utmerket

Kali

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 1. mai 2024
Thanks for the perfect rating, Kali!We're pleased to hear that you have fully enjoyed your stay at Sonesta ES Suites Auburn Hills Detroit, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 – Utmerket

Dawei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 28. apr. 2024
Thank you for sharing your perfect rating with us, Dawei!It's wonderful to see how much you appreciated your time at Sonesta ES Suites Auburn Hills Detroit! We want everyone to feel right at home at Sonesta ES Suites Auburn Hills Detroit. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

6/10 – Grei

Whitney

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The front desk workers we great! Our room was dusty and musty. The sofa in the room was dirty and nasty sis not want to sit on it. The bathroom with the king bed had long hair on the dispensers in the shower and the towel I used had hair on it as well. Will not recommend staying here and will not stay here again.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 22. apr. 2024
Whitney, it's encouraging to hear that our front desk colleagues were welcoming and provided great service. However, your remarks about your room's cleanliness are concerning as this isn't our usual standard. We sincerely apologize for any discomfort caused and appreciate your insights. Your feedback is being addressed with our housekeeping management to ensure thoroughness. Although your recent experience was not up to par, we do hope you'll consider giving us another opportunity in the future.

10/10 – Utmerket

ayodeji

Reiste med familie
Likte: Renhold og fasiliteter
Located in a very nice and serene neighborhood,the employee that checked us in was very nice,we requested for an upgrade after we realized we needed at least 2 beds for the 3 of us,she promptly processed an upgrade for us without any hassles.Overall an excellent experience
Bodde her 4 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Ayodeji, thank you for your warm words about your stay at Sonesta ES Suites Auburn Hills Detroit. We're glad to hear our team member's quick assistance made your stay comfortable and you enjoyed our serene neighborhood. It's wonderful to know that the upgrade to accommodate your needs was processed smoothly. We truly appreciate your positive feedback and looking forward to serving you again.

8/10 – Bra

Christina

Bodde her 1 natt i april 2024
Svar fra Customer Service den 4. mai 2024
Thanks for the 4/5 rating, Christina!We're happy you had such a lovely stay at Sonesta ES Suites Auburn Hills Detroi! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 – Bra

James Elliott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Customer Service den 11. apr. 2024
James, thank you for choosing Sonesta ES Suites Auburn Hills Detroit. Since there's no specific feedback given, we hope your stay was enjoyable and met your expectations. We're looking forward to your next visit.

10/10 – Utmerket

Janita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Maria den 23. mars 2024
Janita, thank you for your 5-star rating of Sonesta ES Suites Auburn Hills Detroit. It's gratifying to know we met your expectations. We would be delighted to welcome you back next time you're in Detroit.

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 19. mars 2024
Joshua, thank you so much for your top rating. We're thrilled you enjoyed your stay at Sonesta ES Suites Auburn Hills Detroit. We hope to welcome you back in the near future. Your satisfaction is our top priority.

10/10 – Utmerket

Daniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’m very impressed with this property! From the moment you arrive to the time you depart everything is great and such friendly staff! A nice modern and cool vibe all around.
Bodde her 1 natt i mars 2024
Svar fra Maria den 16. mars 2024
We appreciate your lovely rating, Daniel!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta ES Suites Auburn Hills Detroit soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

6/10 – Grei

Renee

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff was friendly
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 16. mars 2024
Renee, your recognition of our team members' friendliness is appreciated. Striving to maintain a friendly environment is always our goal. We hope for the opportunity to further exceed your expectations in the future.

6/10 – Grei

Jenny

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 17. mars 2024
We appreciate you taking the time to share your feedback, Jenny.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 – Bra

Leann

Bodde her 1 natt i mars 2024
Svar fra Customer Service den 23. mars 2024
Thank you for the 4-star rating, Leann!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta ES Suites Auburn Hills Detroit. Thank you again for sharing!

10/10 – Utmerket

Tammy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place to stay!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 25. feb. 2024
Tammy, thank you kindly for your remarkable feedback about your stay at Sonesta ES Suites Auburn Hills Detroit. We're thrilled to hear that we were able to provide a wonderful experience for you. Your review means a lot to our team members. We genuinely hope to see you again soon.

10/10 – Utmerket

Alex

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All listed amenities where there and functioning they made good use of the small space for the room
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 24. feb. 2024
Alex, we're pleased to hear you appreciated all the well-functioning amenities at Sonesta ES Suites Auburn Hills Detroit. Our aim is to optimize every inch of space we've got to offer a comfortable and efficient experience. We look forward to hosting you again in the future.

8/10 – Bra

Denise

Likte: Renhold og personale og service
Room was big, comfy bed. Bathroom was needing some minor repairs-cracked tiles, caulking replaced etc.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 24. feb. 2024
Denise, thank you for your feedback about your stay at Sonesta ES Suites Auburn Hills Detroit. We're pleased to hear that you found the room spacious and the bed comfortable. Your notes about the bathroom maintenance have been taken into account and will be shared with our maintenance team. We appreciate you bringing it to our attention and hope it didn't hinder your overall experience. Looking forward to welcoming you back soon.

10/10 – Utmerket

Lovell

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly. The room was clean and i liked the breakfast.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 20. feb. 2024
Lovell, it's terrific to know that you experienced the warm and friendly service at Sonesta ES Suites Auburn Hills Detroit. We're delighted you enjoyed your stay with us, from the sparkling clean rooms to the satisfying breakfast. We appreciate your feedback and look forward to your next visit.

2/10 – Forferdelig

Kesha

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No cleaning crew on the weekend no towels and ran out of toilet paper and dishwasher did not work had to wash dishes by hand
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 13. feb. 2024
Kesha, we regret to hear your stay wasn't up to your expectations and that you faced issues with the cleanliness standards and amenities. Being available to provide adequate items for your comfort is a priority and we regret the inconvenience caused. It's disheartening that the dishwasher was bothering you, and we truly understand the inconvenience of washing dishes by hand. We value your feedback and will address these issues with our colleagues to ensure better service in future. We hope you will provide us another opportunity to serve you better.

10/10 – Utmerket

Jill

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms, very clean! The hotel is so close to fantastic shopping and dining. Great place to stay!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 9. feb. 2024
Jill, we're thrilled that you found the rooms at Sonesta ES Suites Auburn Hills Detroit spacious and immaculate. It's also great to hear you enjoyed our convenient location near excellent shopping and dining options. We appreciate your delightful remarks and look forward to having you stay with us again.

8/10 – Bra

Ketera

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved that it was near multiple restaurants
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 6. feb. 2024
Ketera, it's great to hear you appreciated the convenient location of Sonesta ES Suites Auburn Hills Detroit. Our proximity to a variety of dining options is certainly a feature that guests enjoy. We hope your stay was enjoyable and look forward to welcoming you back in the future.

8/10 – Bra

William

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice quiet property.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 5. feb. 2024
William, it's wonderful to hear that you enjoyed the tranquil ambiance at Sonesta ES Suites Auburn Hills Detroit. We're dedicated to ensuring our guests a serene and inviting stay. Thank you for sharing your thoughts, and we look forward to your return.

10/10 – Utmerket

Wayne

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 13 netter i januar 2024
Svar fra Customer Service den 5. feb. 2024
Thank you for the amazing rating, Wayne!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sonesta ES Suites Auburn Hills Detroit soon!Thanks again for leaving your feedback!

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
There are much better and cheaper hotels in area.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 31. jan. 2024
We appreciate the feedback, even if it's simply through a rating. For us to provide an enhanced experience, we encourage sharing of specific areas that need improvement next time. We hope to see you again for a better stay.

2/10 – Forferdelig

Sierra

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 31. jan. 2024
Sierra, your rating indicates that your experience may not have met your expectations. Your feedback is valued and it would be helpful to learn specifics of your stay to identify potential areas of improvement. Your insights matter and we hope you'll consider sharing more detail in the future.

6/10 – Grei

WILLIAM

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Place wasnt what yhe rating reflected at all. Not a 4+ by any means.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 22. jan. 2024
William, thank you for sharing your feedback. We recognize your experience did not meet your expectations based on the rating. We continually strive to improve our guest experience and hope to have the opportunity to serve you better in the future.

10/10 – Utmerket

Sarah

Bodde her 4 netter i januar 2024
Svar fra Customer Service den 18. jan. 2024
Sarah, it's wonderful to see your perfect rating for Sonesta ES Suites Auburn Hills Detroit! We are truly grateful for your support and hope to have the pleasure of welcoming you back in the future. Thank you once again for choosing us as your preferred stay destination.

10/10 – Utmerket

Jermaine

Bodde her 2 netter i januar 2024
Svar fra Customer Service den 5. feb. 2024
Jermaine, we're thrilled to see your top-tier rating for your stay at Sonesta ES Suites Auburn Hills Detroit. We eagerly anticipate your next visit so we can continue striving to deliver exceptional experiences! Thank you for choosing us.

8/10 – Bra

Adam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and super clean.
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Adam, we're truly thrilled to hear that you appreciated the cleanliness at Sonesta ES Suites Auburn Hills Detroit. It's also wonderful to hear your compliments towards our dedicated team members. We hope to host you again in the future and strive to always exceed your expectations.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Renhold
Last night of a 2-week trip.
(The property is being worked on some, I believe, but not sure exactly how much. We saw windows being replaced.) The rooms felt worn out, but we chose this hotel for the 2-bedroom layout for our family. Breakfast was decent. People were friendly. Met the need, but not a favorite I would necessarily come back to.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 9. jan. 2024
It's delightful to hear that you have chosen the Sonesta ES Suites Auburn Hills Detroit due to it's accommodating layout. We notice your constructive point of having observed some rooms needing refreshing. Our aim is to continually upgrade our facilities to offer our guests a comfortable stay. Additionally, it's great to hear you enjoyed breakfast and found our team members to be cordial. While we might not have been your first choice this time, we promise to endeavor in making your future stay more enjoyable. We would be happy to have the chance to serve you again.

4/10 – Dårlig

Christine

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wouldn’t go back
The room smelled horribly of cigarettes, was not clean and the beds were terribly uncomfortable.
Bodde her 1 natt i desember 2023
Svar fra Customer Service den 9. jan. 2024
Christine, we deeply regret that your stay did not meet your expectations. We're distressed to hear about the discomfort caused by the scent in your room, the cleanliness levels, and the beds. We want all our guests to enjoy a fresh, clean, and comfortable environment, and it's clear you had some trouble with that. Please know we are fully committed to rectifying these issues for future stays. We hope to have another opportunity to better serve you.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Customer Service den 3. jan. 2024
Thank you for the perfect rating!We are very pleased to hear that you had a wonderful stay at Sonesta ES Suites Auburn Hills Detroit. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 – Bra

Tiara

Reiste med partner
Likte: Renhold og personale og service
The room itself and utilities are a little worn and dated otherwise very much a clean room.
Bodde her 1 natt i desember 2023
Svar fra Customer Service den 13. jan. 2024
Tiara, thank you for taking the time to share your thoughts. At Sonesta ES Suites Auburn Hills Detroit, we're committed to improving our guest experience, and your feedback about the room's conditions will guide us. It's heartening to note you found the room to be clean. We're looking forward to your next visit, where we aim to exceed your expectations, and showcase our enhancements.

10/10 – Utmerket

Stewart og Saint Ann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best place to rest
Bodde her 4 netter i desember 2023
Svar fra Customer Service den 24. des. 2023
Stewart, it's fantastic to hear you consider the Sonesta ES Suites Auburn Hills Detroit as the best place for relaxation. We're thrilled that we could provide a comfortable and cozy retreat for you. We anticipate your next visit with great pleasure.

10/10 – Utmerket

Marshall

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Customer Service den 19. des. 2023
Marshall, it's wonderful to note your perfect rating for Sonesta ES Suites Auburn Hills Detroit! We're thrilled you enjoyed your stay and look forward to welcoming you again for another exceptional experience.

10/10 – Utmerket

Wilbert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean and affordable,
Bodde her 2 netter i november 2023
Svar fra Customer Service den 25. nov. 2023
Wilbert, it's great to hear that you found the Sonesta ES Suites Auburn Hills Detroit to be neat, budget-friendly, and enjoyable. We appreciate your feedback and look forward to hosting you again in the future. Thank you for choosing our hotel for your stay.

2/10 – Forferdelig

Elise

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Customer Service den 18. nov. 2023
Elise, we're sincerely sorry to discover your stay did not meet your expectations. While there is no specific feedback to address, we genuinely value your input. Rest assured, our team is committed to continuous improvement in all we do. We hope you will consider giving us another opportunity to showcase our dedication to exceptional service.

6/10 – Grei

Brendon

Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 22. okt. 2023
Thank you for sharing your feedback, Brendon!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 – Utmerket

Francis

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and nice rooms with lots of space for our big family.
Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 16. okt. 2023
Francis, thank you for sharing your excellent experience at Sonesta ES Suites Auburn Hills Detroit. We're thrilled to know our spacious rooms were able to accommodate your big family comfortably and that our team members were able to make your stay more enjoyable. We look forward to welcoming your family back in the future.

8/10 – Bra

Deborah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shopping trip
The room was spacious and very nice having a full kitchen with separate sitting area. Breakfast was also pretty decent and staff friendly.
Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 16. okt. 2023
Deborah, thank you for highlighting the spaciousness and functionality of your room at Sonesta ES Suites Auburn Hills Detroit, along with the enjoyable breakfast and friendliness of our team members. We appreciate your feedback and hope you'll consider us for future visits to Detroit.

8/10 – Bra

Rusty

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very comfortable and while I didn't use the kitchenette, having access to real dishes in the room was very nice as well as microwave, prep sink, full size fridge and induction top. This room would be very comfortable for an extended stay. Morning breakfast was ok. Nothing amazing. All a bit bland. I wished the breakfast started at 6am.
Bodde her 3 netter i oktober 2023
Svar fra Customer Service den 12. okt. 2023
Rusty, thank you for choosing to stay at Sonesta ES Suites Auburn Hills Detroit. It's wonderful to know you found our room amenities, including the full-sized refrigerator and induction top, to be handy, even for those not planning to cook. We apologize if our breakfast didn't quite hit the mark, and we've noted your suggestion of an earlier start time. We hope to serve you again on any future visits, perhaps even for an extended stay.

10/10 – Utmerket

Marcelo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 10. okt. 2023
Thank you for the fantastic rating, Marcelo!It's outstanding you had such a wonderful experience at Sonesta ES Suites Auburn Hills Detroit. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Utmerket

julie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Customer Service den 29. sep. 2023
Julie, it's wonderful to hear that your experience at Sonesta ES Suites Auburn Hills Detroit was positively reflected in your rating. We hope to have the pleasure of welcoming you back soon. Your satisfaction is our utmost reward!