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Anmeldelser av Sonesta ES Suites Auburn Hills Detroit

3 out of 5
Sonesta ES Suites Auburn Hills Detroit
2050 Featherstone Rd, Auburn Hills, MI

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 523 av totalt 960 anmeldelser." "
Rangering på 8 − Bra. 263 av totalt 960 anmeldelser." "
Rangering på 6 − Grei. 92 av totalt 960 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 960 anmeldelser." "
Rangering på 2 − Forferdelig. 39 av totalt 960 anmeldelser." "

8,6/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Janita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Maria den 23. mars 2024
Janita, thank you for your 5-star rating of Sonesta ES Suites Auburn Hills Detroit. It's gratifying to know we met your expectations. We would be delighted to welcome you back next time you're in Detroit.

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 19. mars 2024
Joshua, thank you so much for your top rating. We're thrilled you enjoyed your stay at Sonesta ES Suites Auburn Hills Detroit. We hope to welcome you back in the near future. Your satisfaction is our top priority.

10/10 – Utmerket

Daniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’m very impressed with this property! From the moment you arrive to the time you depart everything is great and such friendly staff! A nice modern and cool vibe all around.
Bodde her 1 natt i mars 2024
Svar fra Maria den 16. mars 2024
We appreciate your lovely rating, Daniel!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta ES Suites Auburn Hills Detroit soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

6/10 – Grei

Renee

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff was friendly
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 16. mars 2024
Renee, your recognition of our team members' friendliness is appreciated. Striving to maintain a friendly environment is always our goal. We hope for the opportunity to further exceed your expectations in the future.

6/10 – Grei

Jenny

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 17. mars 2024
We appreciate you taking the time to share your feedback, Jenny.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 – Bra

Leann

Bodde her 1 natt i mars 2024
Svar fra Customer Service den 23. mars 2024
Thank you for the 4-star rating, Leann!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta ES Suites Auburn Hills Detroit. Thank you again for sharing!

10/10 – Utmerket

Tammy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place to stay!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 25. feb. 2024
Tammy, thank you kindly for your remarkable feedback about your stay at Sonesta ES Suites Auburn Hills Detroit. We're thrilled to hear that we were able to provide a wonderful experience for you. Your review means a lot to our team members. We genuinely hope to see you again soon.

10/10 – Utmerket

Alex

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All listed amenities where there and functioning they made good use of the small space for the room
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 24. feb. 2024
Alex, we're pleased to hear you appreciated all the well-functioning amenities at Sonesta ES Suites Auburn Hills Detroit. Our aim is to optimize every inch of space we've got to offer a comfortable and efficient experience. We look forward to hosting you again in the future.

8/10 – Bra

Denise

Likte: Renhold og personale og service
Room was big, comfy bed. Bathroom was needing some minor repairs-cracked tiles, caulking replaced etc.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 24. feb. 2024
Denise, thank you for your feedback about your stay at Sonesta ES Suites Auburn Hills Detroit. We're pleased to hear that you found the room spacious and the bed comfortable. Your notes about the bathroom maintenance have been taken into account and will be shared with our maintenance team. We appreciate you bringing it to our attention and hope it didn't hinder your overall experience. Looking forward to welcoming you back soon.

10/10 – Utmerket

Lovell

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly. The room was clean and i liked the breakfast.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 20. feb. 2024
Lovell, it's terrific to know that you experienced the warm and friendly service at Sonesta ES Suites Auburn Hills Detroit. We're delighted you enjoyed your stay with us, from the sparkling clean rooms to the satisfying breakfast. We appreciate your feedback and look forward to your next visit.

2/10 – Forferdelig

Kesha

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No cleaning crew on the weekend no towels and ran out of toilet paper and dishwasher did not work had to wash dishes by hand
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 13. feb. 2024
Kesha, we regret to hear your stay wasn't up to your expectations and that you faced issues with the cleanliness standards and amenities. Being available to provide adequate items for your comfort is a priority and we regret the inconvenience caused. It's disheartening that the dishwasher was bothering you, and we truly understand the inconvenience of washing dishes by hand. We value your feedback and will address these issues with our colleagues to ensure better service in future. We hope you will provide us another opportunity to serve you better.

10/10 – Utmerket

Jill

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms, very clean! The hotel is so close to fantastic shopping and dining. Great place to stay!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 9. feb. 2024
Jill, we're thrilled that you found the rooms at Sonesta ES Suites Auburn Hills Detroit spacious and immaculate. It's also great to hear you enjoyed our convenient location near excellent shopping and dining options. We appreciate your delightful remarks and look forward to having you stay with us again.

8/10 – Bra

Ketera

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved that it was near multiple restaurants
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 6. feb. 2024
Ketera, it's great to hear you appreciated the convenient location of Sonesta ES Suites Auburn Hills Detroit. Our proximity to a variety of dining options is certainly a feature that guests enjoy. We hope your stay was enjoyable and look forward to welcoming you back in the future.

8/10 – Bra

William

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice quiet property.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 5. feb. 2024
William, it's wonderful to hear that you enjoyed the tranquil ambiance at Sonesta ES Suites Auburn Hills Detroit. We're dedicated to ensuring our guests a serene and inviting stay. Thank you for sharing your thoughts, and we look forward to your return.

10/10 – Utmerket

Wayne

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 13 netter i januar 2024
Svar fra Customer Service den 5. feb. 2024
Thank you for the amazing rating, Wayne!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sonesta ES Suites Auburn Hills Detroit soon!Thanks again for leaving your feedback!

2/10 – Forferdelig

Sierra

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 31. jan. 2024
Sierra, your rating indicates that your experience may not have met your expectations. Your feedback is valued and it would be helpful to learn specifics of your stay to identify potential areas of improvement. Your insights matter and we hope you'll consider sharing more detail in the future.

10/10 – Utmerket

Jermaine

Bodde her 2 netter i januar 2024
Svar fra Customer Service den 5. feb. 2024
Jermaine, we're thrilled to see your top-tier rating for your stay at Sonesta ES Suites Auburn Hills Detroit. We eagerly anticipate your next visit so we can continue striving to deliver exceptional experiences! Thank you for choosing us.

8/10 – Bra

Adam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and super clean.
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Adam, we're truly thrilled to hear that you appreciated the cleanliness at Sonesta ES Suites Auburn Hills Detroit. It's also wonderful to hear your compliments towards our dedicated team members. We hope to host you again in the future and strive to always exceed your expectations.

10/10 – Utmerket

Stewart og Saint Ann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best place to rest
Bodde her 4 netter i desember 2023
Svar fra Customer Service den 24. des. 2023
Stewart, it's fantastic to hear you consider the Sonesta ES Suites Auburn Hills Detroit as the best place for relaxation. We're thrilled that we could provide a comfortable and cozy retreat for you. We anticipate your next visit with great pleasure.

10/10 – Utmerket

Marshall

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Customer Service den 19. des. 2023
Marshall, it's wonderful to note your perfect rating for Sonesta ES Suites Auburn Hills Detroit! We're thrilled you enjoyed your stay and look forward to welcoming you again for another exceptional experience.

10/10 – Utmerket

Wilbert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean and affordable,
Bodde her 2 netter i november 2023
Svar fra Customer Service den 25. nov. 2023
Wilbert, it's great to hear that you found the Sonesta ES Suites Auburn Hills Detroit to be neat, budget-friendly, and enjoyable. We appreciate your feedback and look forward to hosting you again in the future. Thank you for choosing our hotel for your stay.

2/10 – Forferdelig

Elise

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Customer Service den 18. nov. 2023
Elise, we're sincerely sorry to discover your stay did not meet your expectations. While there is no specific feedback to address, we genuinely value your input. Rest assured, our team is committed to continuous improvement in all we do. We hope you will consider giving us another opportunity to showcase our dedication to exceptional service.

6/10 – Grei

Brendon

Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 22. okt. 2023
Thank you for sharing your feedback, Brendon!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 – Utmerket

Francis

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and nice rooms with lots of space for our big family.
Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 16. okt. 2023
Francis, thank you for sharing your excellent experience at Sonesta ES Suites Auburn Hills Detroit. We're thrilled to know our spacious rooms were able to accommodate your big family comfortably and that our team members were able to make your stay more enjoyable. We look forward to welcoming your family back in the future.

8/10 – Bra

Deborah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shopping trip
The room was spacious and very nice having a full kitchen with separate sitting area. Breakfast was also pretty decent and staff friendly.
Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 16. okt. 2023
Deborah, thank you for highlighting the spaciousness and functionality of your room at Sonesta ES Suites Auburn Hills Detroit, along with the enjoyable breakfast and friendliness of our team members. We appreciate your feedback and hope you'll consider us for future visits to Detroit.

8/10 – Bra

Rusty

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very comfortable and while I didn't use the kitchenette, having access to real dishes in the room was very nice as well as microwave, prep sink, full size fridge and induction top. This room would be very comfortable for an extended stay. Morning breakfast was ok. Nothing amazing. All a bit bland. I wished the breakfast started at 6am.
Bodde her 3 netter i oktober 2023
Svar fra Customer Service den 12. okt. 2023
Rusty, thank you for choosing to stay at Sonesta ES Suites Auburn Hills Detroit. It's wonderful to know you found our room amenities, including the full-sized refrigerator and induction top, to be handy, even for those not planning to cook. We apologize if our breakfast didn't quite hit the mark, and we've noted your suggestion of an earlier start time. We hope to serve you again on any future visits, perhaps even for an extended stay.

10/10 – Utmerket

Marcelo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Customer Service den 10. okt. 2023
Thank you for the fantastic rating, Marcelo!It's outstanding you had such a wonderful experience at Sonesta ES Suites Auburn Hills Detroit. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Utmerket

julie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Customer Service den 29. sep. 2023
Julie, it's wonderful to hear that your experience at Sonesta ES Suites Auburn Hills Detroit was positively reflected in your rating. We hope to have the pleasure of welcoming you back soon. Your satisfaction is our utmost reward!

10/10 – Utmerket

Debra K

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Customer Service den 26. sep. 2023
Thanks for the perfect rating, Debra!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sonesta ES Suites Auburn Hills Detroit.Have a wonderful day!

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2023
Svar fra Customer Service den 24. sep. 2023
Cynthia, the team at Sonesta ES Suites Auburn Hills Detroit deeply appreciates your perfect score rating. We are delighted to note you had a wonderful stay and it's encouraging to know that our diligent efforts are truly making a difference to those who choose to stay with us. We're eagerly looking forward to your next visit. Safe travels until then!

10/10 – Utmerket

Gary

Bodde her 2 netter i september 2023
Svar fra Customer Service den 24. sep. 2023
Thanks, Gary! It's outstanding your time at Sonesta ES Suites Auburn Hills Detroit was fantastic. We can't wait until your next visit!

6/10 – Grei

Irene P

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i september 2023
Svar fra Customer Service den 14. sep. 2023
Irene, we noticed your recent rating and we understand that there may be areas where we didn't meet your expectations. We are committed to continually improving our services, and we appreciate the feedback. We hope you'll give us another opportunity to provide a better experience in the future.

10/10 – Utmerket

Jen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay, was very impressed with the rooms and the breakfast. Friendly staff!
Bodde her 2 netter i september 2023
Svar fra Customer Service den 11. sep. 2023
Jen, thank you for your glowing review! It's truly heartening to hear you were impressed with the comfort of our rooms at Sonesta ES Suites Auburn Hills Detroit. Our team takes pride in creating a welcoming ambiance for guests and we are thrilled you enjoyed our comprehensive breakfast options. We look forward to making your next stay just as memorable!

6/10 – Grei

shuming

Likte ikke: Overnattingsstedets bygg og tilstand
we arrived hotel arround 11pm on Friday , no hot water!! we Left from the hotel before 7am on Saturday, still no hot water.
Bodde her 2 netter i september 2023
Svar fra Customer Service den 12. sep. 2023
Shuming, we regret to hear about your experience with the lack of hot water during your stay. We understand how this can certainly affect the comfort of your visit. Rest assured, this is not a typical occurrence. We thank you for bringing this to our attention. Our team is dedicated to providing the best service possible and your feedback assists us in further improving. We hope we will have another chance to better serve you in the future.

10/10 – Utmerket

Katie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Customer Service den 5. sep. 2023
Katie, it's wonderful to know you had the best experience at Sonesta ES Suites Auburn Hills Detroit. We appreciate your stellar rating and hope to welcome you back soon for yet another delightful stay! Safe travels!

4/10 – Dårlig

Donald

Reiste med partner, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was not very clean. Hair on the shower curtain, bathtub, and towel rack. We had forgotten our room key and came back from our event late at night. I called on my cell phone from outside of the hotel and asked for a replacement key and just gave the receptionist only the room number. She did not verify our identity or even ask what the name was on the booking. Made us keys and never confirmed who we were once. At midnight they just let people have keys to rooms without having any idea who they are or if they are even a guest at the hotel. This is very very unsafe.
Bodde her 3 netter i august 2023
Svar fra Customer Service den 4. sep. 2023
Donald, it's concerning to hear about your encounter with cleanliness and security during your stay. A top-notch hygiene experience, as well as ensuring all guest's safety, are among our key priorities. It sounds like your experience did not match that. We're reviewing your comments with our team members to enhance our procedures and provide an improved stay in the future. Thank you for bringing these matters to our attention.

10/10 – Utmerket

Howard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s a nice place
Bodde her 1 natt i august 2023
Svar fra Customer Service den 30. aug. 2023
Thanks for the perfect rating, Howard!We're pleased to hear that you have fully enjoyed your stay at Sonesta ES Suites Auburn Hills Detroit, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 – Bra

Amy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Customer Service den 7. sep. 2023
Thank you for sharing your thoughts with us, Amy!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sonesta ES Suites Auburn Hills Detroit. Thank you and have a lovely day!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Customer Service den 20. aug. 2023
We're thrilled to see your solid rating for the Sonesta ES Suites Auburn Hills Detroit. It seems like we've made a good impression, and nothing could make us happier. We hope to welcome you back soon to provide an even better stay.

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Customer Service den 20. aug. 2023
Linda, thank you for your high rating of Sonesta ES Suites Auburn Hills Detroit. It brings us joy to know that you had a fantastic stay. We're looking forward to your next visit!

10/10 – Utmerket

Shannon og Fort Wayne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at this location was AMAZING! The property is clean and well kept. The beds were comfortable. The breakfast was more than adequate. This will now be our GO TO for our annual trip to the area. Thank You Sonesta!
Bodde her 1 natt i august 2023
Svar fra Customer Service den 15. aug. 2023
Shannon, we're thrilled to hear that Sonesta ES Suites Auburn Hills Detroit will be your go-to on your annual trip. It's wonderful to know that you appreciated our dedicated team members and the comfort of our beds. We're also delighted to learn that you enjoyed our well-maintained premises and the breakfast service. A heartfelt thank you for your words of praise, and we're excited for your return in the future.

10/10 – Utmerket

Jesus E

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buen lugar para hospedarse.
Hotel muy bonito, habitaciones comodas y bien cuidadas. Ubicacion exelente!
Bodde her 1 natt i august 2023
Svar fra Customer Service den 14. aug. 2023
Hola Jesús.Es impresionante saber que disfrutó de su estadía en Sonesta ES Suites Auburn Hills Detroit. Apreciamos mucho sus recomendaciones sobre la comodidad de la habitación y el mantenimiento meticuloso. La excelente ubicación de nuestro hotel es sin duda una ventaja para nuestros huéspedes y nos alegra que le haya parecido excelente. Su satisfacción es nuestro principal objetivo y esperamos darle la bienvenida en su próxima visita a Detroit.

4/10 – Dårlig

Craig

Bodde her 2 netter i august 2023
Svar fra Customer Service den 11. aug. 2023
Thank you for sharing your feedback, Craig.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

2/10 – Forferdelig

Mark

Likte ikke: Renhold
Bodde her 1 natt i august 2023
Svar fra Customer Service den 11. aug. 2023
We appreciate the feedback, Mark.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

6/10 – Grei

Hadeer

Reiste med partner
It was not what I expected based on the price and picture I saw.
Bodde her 2 netter i juli 2023
Svar fra Customer Service den 1. aug. 2023
Hello Hadeer,Thank you for taking the time to share your thoughts. We understand that your experience didn't meet your expectations. We appreciate your feedback and hope to improve our representation. We would definitely welcome another chance to serve you in the near future.

4/10 – Dårlig

Carol

Did not receive the room I booked. Booked queen beds had full size. Air conditioner. Made bad noise
Bodde her 1 natt i juli 2023
Svar fra Customer Service den 1. aug. 2023
Carol, we are genuinely sorry to hear about the discrepancies you experienced with your room reservation and the noise from the air conditioning unit. We strive to exceed guest expectations and clearly missed the mark during your stay. We'll look into rectifying these mishaps to prevent them in the future, as your complete satisfaction is our utmost ambition. Your thoughts are invaluable to us. We appreciate your feedback and hope you’ll consider giving us another opportunity to serve you better.

8/10 – Bra

ZHENWEI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice and quiet place to stay.
Bodde her 3 netter i juli 2023
Svar fra Customer Service den 27. juli 2023
Thank you for the 4-star rating, Zhenwei!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta ES Suites Auburn Hills Detroit. Thank you again for sharing!

8/10 – Bra

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel and convenient location
Overall, it was a good experience. I had limited interaction with the staff, but when I did, they were very pleasant to deal with. The overall condition of the building was good, but not perfect. Cleanliness of the building and room was good.
Bodde her 1 natt i juli 2023
Svar fra Customer Service den 27. juli 2023
Hello Richard,It's wonderful to hear you had an overall positive experience at Sonesta ES Suites Auburn Hills Detroit. We're delighted that your interactions with our staff made a positive impression and that you appreciated our attention to cleanliness. We continuously strive to make improvements, so we value your feedback about the overall condition of our facilities. Thank you for choosing to stay with us and we look forward to your next visit!

2/10 – Forferdelig

Julie

Bodde her 2 netter i juli 2023
Svar fra Customer Service den 11. aug. 2023
We appreciate you taking the time to share your feedback, Julie.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 – Utmerket

Ronald

Bodde her 2 netter i juli 2023
Svar fra Customer Service den 10. juli 2023
Thank you for the amazing rating, Ronald!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sonesta ES Suites Auburn Hills Detroit soon!Thanks again for leaving your feedback!