Roberts Riverwalk Urban Resort Hotel

Overnattingsstedets klasse: 2.5

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Anmeldelser

5,6 av 10 –

Populære fasiliteter

  • Basseng
  • Inkludert parkering
  • Wi-fi inkludert
  • Restaurant
  • Aircondition
  • Treningsrom

Romalternativer

Tilgjengelige filtre for rom
Viser 10 av 10 rom

Åpne alle bildene av Rom – standard, 1 kingsize-seng, ikke-røyk

Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Rom – standard, 1 kingsize-seng, ikke-røyk

  • 19 m²
  • Plass til 3 personer
  • 1 kingsize-seng

Åpne alle bildene av Rom – standard, 2 queensize-senger, ikke-røyk

Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Rom – standard, 2 queensize-senger, ikke-røyk

  • 19 m²
  • Plass til 5 personer
  • 2 queensize-senger

Åpne alle bildene av Rom – standard, 1 kingsize-seng, ikke-røyk, elveutsikt

Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Rom – standard, 1 kingsize-seng, ikke-røyk, elveutsikt

  • Elveutsikt
  • 19 m²
  • Plass til 3 personer
  • 1 kingsize-seng

Åpne alle bildene av Deluxe King, Non-Smoking

Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Deluxe King, Non-Smoking

  • 23 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Åpne alle bildene av Executive Suites, 1 King Bed, Non-Smoking

Executive Suites, 1 King Bed, Non-Smoking | Spiseområde på rommet

Executive Suites, 1 King Bed, Non-Smoking

  • Elveutsikt
  • 28 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Åpne alle bildene av Penthouse Room, 1 King Bed, Non-Smoking

Penthouse Room, 1 King Bed, Non-Smoking | Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Penthouse Room, 1 King Bed, Non-Smoking

  • 46 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Åpne alle bildene av Suite – president

Suite – president | Oppholdsområde | En 42-tommers Flatskjerm-TV med kabel-kanaler samt TV og DVD-spiller

Suite – president

  • 46 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Åpne alle bildene av Riverview Deluxe, 1 King Bed, Non-Smoking

Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Riverview Deluxe, 1 King Bed, Non-Smoking

  • 23 m²
  • Plass til 4 personer
  • 1 kingsize-seng

Åpne alle bildene av Rom, 2 queensize-senger, elveutsikt

Dundyner, safe på rommet, skrivebord og skrivebord for bærbar PC

Rom, 2 queensize-senger, elveutsikt

  • 23 m²
  • Plass til 4 personer
  • 2 queensize-senger

Rom – standard, 1 queensize-seng, ikke-røyk

  • 19 m²
  • Plass til 2 personer
  • 1 queensize-seng

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  • Inkludert frokost
  • Kjæledyrvennlig
  • Inkludert parkering
  • Aircondition
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Prisen er 523 kr
inkludert skatter og avgifter
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Om området

Roberts Riverwalk Urban Resort Hotel ligger ved elvepromenaden i bydelen Rivertown i Detroit. Et par kulturelle høydepunkter er Fox teater og Greenfield Village, mens Detroit Zoo er en populær attraksjon i området. Er du på utkikk etter et arrangement eller en kamp, bør du se om det skjer noe spennende på Ford Field eller Little Cæsars Arena. Sett av tid til aktivitetene i området, blant annet segwayutleie/-turer og golf. Se vår reiseguide til Detroit
Kart
1000 River Place Dr, Detroit, MI, 48207

Hva som finnes i nærheten

  • Detroit Riverwalk
    Detroit Riverwalk
    2 min gange - 0.2 km
  • GM Renaissance Center
    GM Renaissance Center
    4 min kjøring - 2.9 km
  • The Aretha Franklin Amphitheatre
    8 min gange - 0.7 km
  • Big Pink
    14 min gange - 1.2 km
  • Moross House
    19 min gange - 1.7 km

Transport

  • Millender Center Station - 4 min kjøring
  • Detroit Station - 15 min kjøring
  • Detroit, Michigan (DET-Coleman A. Young Municipal) - 19 min kjøring

Restauranter

  • 7-Eleven
    11 min gange
  • Tim Hortons
    10 min kjøring
  • Wendy's
    3 min kjøring
  • Andrews on the Corner
    5 min gange
  • Pekin Pavilion
    3 min kjøring

Om dette overnattingsstedet

Roberts Riverwalk Urban Resort Hotel

  • Hotell nær Ford Field
  • På Roberts Riverwalk Urban Resort Hotel kan du se frem til fasiliteter som terrasse, renseri-/vaskeritjenester og peis i lobbyen. Stedets restaurant, Roberts Riverwalk, serverer frokost, brunsj, lunsj og middag. I tillegg til fasiliteter som bar og treningssenter får gjestene tilgang til wi-fi på rommet (inkludert).
  • Du kan også glede deg over fordeler som dette:
    • Innendørsbasseng og utendørsbasseng
    • Selvbetjent parkering (inkludert)
    • Limousin-/privatbiltjenester, sykkelutleie og TV i lobbyen
    • Døgnåpen resepsjon, bagasjeoppbevaring og bryllupstjenester
  • Romfasiliteter
  • Alle de 106 rommene kan skilte med goder i form av arbeidsområder for bærbar PC og klimaanlegg i tillegg til fasiliteter som wi-fi (inkludert) og kontorstol.
  • Her ser du noen flere romfasiliteter:
    • Dundyner, sovesofa og ekstrasenger (mot betaling)
    • Toalettartikler (inkludert) og hårføner
    • 42 tommers Flatskjerm-TV med Betalingskanaler og DVD-spiller
    • Mikrobølgeovn (på forespørsel), kaffetrakter/tekoker og daglig rengjøring

Lignende overnattingssteder

Trumbull and Porter Hotel
Corktown
  • Kjæledyrvennlig
  • Wi-fi inkludert
  • Restaurant
  • Aircondition
8.4 av 10, Veldig bra, 1 375 anmeldelser
Prisen er 1 422 kr
inkludert skatter og avgifter
4. okt.–5. okt.
Trumbull and Porter Hotel
Sammenlign med lignende overnattingssteder

Overnattingsstedets fasiliteter

Internett

  • Tilgjengelig på alle rom: wi-fi (inkludert)
  • Tilgjengelig i noen fellesområder: wi-fi (inkludert)

Parkering og transport

  • Limousintjeneste
  • Parkering på stedet (inkludert)
  • Begrenset ubetjent parkering på stedet

Mat og drikke

  • Bar/lounge
  • Restaurant

Restauranter på stedet

  • Roberts Riverwalk

Opplevelser

  • Biljardbord
  • Innendørsbasseng
  • Sykkelutleie
  • Treningsrom
  • TV på fellesområdene
  • Utendørsbasseng

Familievennlige fasiliteter

  • DVD-spiller
  • Ekstraseng (tilleggsgebyr)
  • Kjøleskap (på forespørsel)
  • Mikrobølgeovn (på forespørsel)
  • Sovesofa på rommet
  • Vaskerifasiliteter

Fasiliteter

  • Aviser i lobbyen (inkludert)
  • Bagasjeoppbevaring
  • Døgnåpen resepsjon
  • Minibank
  • Safe i resepsjonen
  • Vaskerifasiliteter

Gjestetjenester

  • Bryllupstjenester
  • Rengjøring (daglig)
  • Renseri-/vaskeritjeneste

Forretningstjenester

  • Døgnåpent forretningssenter
  • Konferanselokaler
  • Møterom

Utendørs

  • Piknikområde
  • Terrasse
  • Ved en elv

Tilgjengelighet

  • Hvis du har spesifikke tilgjengelighetsbehov, må du kontakte overnattingsstedet via kontaktopplysningene i bestillingsbekreftelsen du mottok etter bestilling.
  • Heis
  • Rullestolvennlig (kan ha begrensninger)

Mer

  • 1 bygning
  • 4 etasjer
  • Peis i lobbyen
  • Røyking er ikke tillatt

Romfasiliteter

Soverom

  • Blendingsgardiner
  • Dundyne
  • Ekstraseng (tilleggsgebyr)
  • Sengetøy
  • Sovesofa

Bad

  • Håndklær (inkludert)
  • Hårføner
  • Toalettartikler (inkludert)

Underholdning

  • 42-tommers flatskjerm-TV med premium kabelkanaler
  • DVD-spiller

Mat og drikke

  • Begrenset romservice
  • Kaffetrakter/tekoker
  • Kjøleskap (på forespørsel)
  • Mikrobølgeovn (på forespørsel)

Mer

  • Air conditioning (termostatstyrt)
  • Arbeidsområde for laptop
  • Safe
  • Skrivebord
  • Skrivebordsstol
  • Strykejern/-brett
  • Telefon
  • Tilstøtende rom er tilgjengelig

Regler

Innsjekking

Innsjekkingen er fra kl. 16.00 til kl. 23.30
Minstealder for innsjekking er 21 år

Utsjekking

Utsjekking før kl. 11.00
Sen utsjekking avhenger av tilgjengelighet
Gebyr ved sen utsjekking: USD 50.00

Spesielle innsjekkingsinstruksjoner

En resepsjonist vil ta imot gjestene ved ankomst
Dette overnattingsstedet tilbyr ikke sen innsjekking
Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy

Adgangsmåter

Bemannet resepsjon

Kjæledyr

Kjæledyr er ikke tillatt

Barn og ekstrasenger

Barn er velkomne
Ekstrasenger er tilgjengelige for USD 25 per natt
Barnesenger (for spedbarn) er ikke tilgjengelige

Overnattingsstedets betalingsmåter

  • American Express
  • Discover
  • Mastercard
  • Visa

Viktig informasjon

Avgifter

Du må betale følgende avgifter på overnattingsstedet (skatter kan være inkludert):

  • Depositum: USD 100.00 per opphold
  • Resortavgift: USD 18.00 per person, per natt
Resortavgiften er inkludert følgende:
  • Bruk av treningsstudio
  • Tilgang til basseng

Vi har tatt med alle kostnadene overnattingsstedet har oppgitt til oss.

Valgfrie tillegg

  • Gebyr ved sen utsjekking: USD 50.00 (med forbehold om tilgjengelighet)
  • Kjøleskapgebyr: 25 USD per dag
  • Avgift for mikrobølgeovn på rommet: 25 USD per dag
  • Avgift for ekstraseng: 25 USD per natt

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.

Viktig å vite

Dette overnattingsstedet forvaltes av en profesjonell vert, og overnattingsvirksomheten er knyttet til vedkommendes bransje, bedrift eller yrke.
Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
Hvis du avbestiller oppholdet ditt, er du underlagt vertens avbestillingsregler. I henhold til EUs forskrifter om forbrukerrett gjelder ikke angreretten ved bestilling av overnattingssted.

Verdt å nevne

Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen

Ofte stilte spørsmål

Har Roberts Riverwalk Urban Resort Hotel basseng?

Ja, dette overnattingsstedet har et innendørsbasseng og et utendørsbasseng.

Er det tillatt med kjæledyr på Roberts Riverwalk Urban Resort Hotel?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Hvor mye koster det å parkere på Roberts Riverwalk Urban Resort Hotel?

Ubetjent parkering er inkludert på dette overnattingsstedet.

Når kan man sjekke inn på Roberts Riverwalk Urban Resort Hotel?

Innsjekkingen er fra kl. 16.00 til kl. 23.30. Det er ikke mulig å sjekke inn etter stengetid.

Når må man sjekke ut på Roberts Riverwalk Urban Resort Hotel?

Utsjekkingstidspunktet er kl. 11.00. Sen utsjekking er tilgjengelig for USD 50.00 (med forbehold om tilgjengelighet).

Hvor ligger Roberts Riverwalk Urban Resort Hotel?

Dette hotellet ligger i Rivertown, 0,2 kilometer unna Detroit Riverwalk og 5 kilometer unna Ford Field og Little Cæsars Arena. Dessuten ligger Comerica Park og Fox teater kun 5 kilometer unna.

Kan jeg avbestille gratis og få full refusjon?

Ja. Fordi det er viktig å vise fleksibilitet tilbyr overnattingsstedet gratis avbestilling for utvalgte rompriser. Ta en titt på avbestillingsreglene til overnattingsstedet på nettstedet vårt for å få mer informasjon om eventuelle unntak eller krav.

Anmeldelser

Anmeldelser av Roberts Riverwalk Urban Resort Hotel

5,6

6,2

Renhold

7,0

Beliggenheten

6,2

Personale og service

5,4

Overnattingsstedets bygg og tilstand
Rangering på 10 − Utmerket. 122 av totalt 1000 anmeldelser.
Rangering på 8 − Bra. 225 av totalt 1000 anmeldelser.
Rangering på 6 − Grei. 231 av totalt 1000 anmeldelser.
Rangering på 4 − Dårlig. 158 av totalt 1000 anmeldelser.
Rangering på 2 − Forferdelig. 264 av totalt 1000 anmeldelser.

Anmeldelser

Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Bodde her 1 natt i august 2018
Verifisert anmeldelse

4/10 – Dårlig

Likte ikke: Overnattingsstedets bygg og tilstand
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Bodde her 2 netter i november 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Bodde her 1 natt i oktober 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
Bodde her 7 netter i oktober 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Bodde her 1 natt i oktober 2018
Verifisert anmeldelse

4/10 – Dårlig

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bodde her 1 natt i september 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Bodde her 2 netter i september 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
Bodde her 1 natt i september 2018
Verifisert anmeldelse

4/10 – Dårlig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Bodde her 1 natt i august 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Bodde her 1 natt i september 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, personale og service og romkomfort
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Bodde her 1 natt i september 2018
Verifisert anmeldelse

4/10 – Dårlig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Bodde her 1 natt i september 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Bodde her 1 natt i september 2018
Verifisert anmeldelse

8/10 – Bra

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Bodde her 1 natt i august 2018
Verifisert anmeldelse

4/10 – Dårlig

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
Bodde her 1 natt i august 2018
Verifisert anmeldelse

6/10 – Greit

Likte: Personale og service
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Bodde her 1 natt i august 2018
Verifisert anmeldelse

2/10 – Forferdelig

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
Bodde her 1 natt i august 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
Bodde her 1 natt i august 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Bodde her 1 natt i august 2018
Verifisert anmeldelse

4/10 – Dårlig

Likte: Renhold
Likte ikke: Personale og service og romkomfort

PLace Needs Work

I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Bodde her 1 natt i august 2018
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2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

The Shining (for real)

Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Bodde her 2 netter i august 2018
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2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
Bodde her 2 netter i august 2018
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2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The place is a joke. Room wasn't ready until after 7pm. There were 30 of us waiting on our rooms.
Bodde her 1 natt i august 2018
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6/10 – Greit

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand

This a place with a lot of character and potential

Quiet comfortable room with a great bed. A few maintenance items needed attention (bath tub spout, bathroom door handle, filter for air conditioner) and a few amenities where lacking (cups for enjoying the in-room coffee, only one bar of soap for shower and sink, and no shampoo).
Bodde her 2 netter i august 2018
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Dont do it

Its sad really. This building has so much potential. When we got to the hotel we waited almost an hour to check in, which I was willing to give a pass at since it seemed like there was some huge mixup that had some rooms double booked leaving guests walking in on occupied rooms and having people be walked in on. That sucks. HOWEVER after reading other review, this happens all the time there!!! When we got to the room, it was nice, a lot of windows that were all wide open because of the no AC, which just left room for the giant man eating spider and hornets nest we found inside the room. My wife had to scrub the tv remote with hot water and soap because we felt dirty just looking at it. I honestly thought about leaving but i didnt want to lose my money. Ive honestly still been trying to figure out how to get reimbursed for this. Nice view though. Along the river walk which is nice, because youll want to get out of the hotel.
Bodde her 1 natt i august 2018