Eksteriør

Anmeldelser av Holiday Inn Detroit Metro Airport, an IHG Hotel

3 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 526 av totalt 945 anmeldelser." "
Rangering på 8 − Bra. 249 av totalt 945 anmeldelser." "
Rangering på 6 − Grei. 89 av totalt 945 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 945 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 945 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Judith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room but a pretty simple breakfast that you had to pay extra for…certainly not worth $10
Bodde her 1 natt i mai 2024

10/10 – Utmerket

shoshana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Elena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish they had USB plugs in find room
Bodde her 1 natt i mai 2024
Svar fra Front Desk Team den 24. mai 2024
Elena,Thank you for your wonderful feedback! We are happy to see that you enjoyed your stay here at the Holiday Inn Detroit Metro.

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy checkin. Nice restaurant
Bodde her 1 natt i mai 2024
Svar fra Front Desk Team den 7. mai 2024
Brenda,We're thrilled to hear you enjoyed your stay here at the Holiday Inn Detroit Metro. We are also happy to hear you enjoyed our attached restaurant Urban Steak Bar & Grill. We look forward to seeing you again soon.

10/10 – Utmerket

Terry

Bodde her 2 netter i januar 2024
Svar fra Front Desk Team den 24. mai 2024
Terry,Thank you for this rating!

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Most impressed with the staff!! Especially the lady that checked me out at 4am. Just so delightful!! An asset to your company!!
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 7. mai 2024
Anne,Our staff strives to provide excellent customer service to each and every customer. We're thrilled you noticed our staff service at 4am. We hope we get the chance to see you again very soon.

10/10 – Utmerket

Nicquel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved this stay in Detroit for the NFL Draft! Exceeded my expectations
Bodde her 2 netter i april 2024
Svar fra Front Desk Team den 7. mai 2024
Nicquel,We are happy to hear you enjoyed your most recent stay with us while you were here for the NFL Draft. Thank you for taking the time to leave this wonderful review.

8/10 – Bra

Caroline

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 7. mai 2024
Caroline,Thank you for this wonderful rating!

4/10 – Dårlig

ron

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
There was nothing in the rooms..no paper..no pens..nothing about the restaurant...nothing about restaurants in the area..when asked front desk a out it i was told all i had to do was ask and they gave me a handfull pizza places..hot tub was not working. When i checked in i asked about making reservations for August the lady was more interested in eating then helping. I will never stay here again. We fly out from this area alot but this is the worse holiday inn we have ever stayed at. Poor
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 7. mai 2024
Ron, We are sad to hear about your disappointing experience at our hotel. It's disheartening to learn that the amenities in the room weren't up to your expectations and that the front desk didn't provide the assistance you needed promptly. We understand the importance of having essential items readily available to guests and apologize for falling short in this aspect. Additionally, the malfunctioning hot tub and the lack of proactive assistance with your reservation inquiries are unacceptable, and we deeply regret any inconvenience caused. Your feedback is valuable to us, and we will address these issues to ensure a better experience for our future guests. We appreciate your candor and hope you'll consider giving us another chance in the future to provide you with the quality service you deserve

10/10 – Utmerket

Paul

Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 17. mai 2024
Paul,Thank you for taking the time to leave this wonderful rating! We hope to see you again soon.

4/10 – Dårlig

Nicole

Likte ikke: Renhold, personale og service og fasiliteter
The lobby is nicer than the rooms. Very dirty and outdated. Every where you look there’s peeling wallpaper. Very noisy. Elevator doors squeaked so loud when they opened you can hear from your room. Outdated AC unit that wouldn’t continuously stay on.
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 25. apr. 2024
Nicole,Thank you for your valued feedback. We apologize for the noise you experienced while staying here at the Holiday Inn Detroit Metro. We have addressed the pealing wallpaper in your room and apologize for the experience you had. Next time, please always contact the front desk and we will try our best to turn your experience around.

2/10 – Forferdelig

Brenda

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Very noisy , people banging on our door, children playing in the hall at 3:00am , doors slamming
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 25. apr. 2024
Brenda,We are saddened to hear of your experience with our other guests. Always contact the front desk when these issues arise so we can address them. We do not like to hear that our guests weren't happy with their stay. We hope to see you again in the near future. Thank you for your valued feedback.

8/10 – Bra

Arreyl

Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 7. mai 2024
Arreyl,Thank you for taking the time to rate us!

10/10 – Utmerket

Nasir

Great
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 25. apr. 2024
Nasir,We are pleased to hear you had a great experience at the Holiday Inn Detroit Metro. We value your feedback and look forward to hosting any future accommodations.

10/10 – Utmerket

Bradley og Fort Wayne

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 25. apr. 2024
Bradley,Thank you for taking the time to rate us. We hope to see you again soon!

10/10 – Utmerket

Katie og Saginaw

Likte: Renhold og overnattingsstedets bygg og tilstand
Transfers with airlines parking was the highlight! Very friendly staff.
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 25. apr. 2024
Katie,We are happy to hear you enjoyed our parking package at the Airlines parking. The package is very convenient and has great value. If you're ever in need of parking again, feel free to contact us regarding our parking packages. Thank you for choosing our property and we hope to see you again soon.

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I travel a fair amount to Michigan and have stayed at several different hotels and this one by far is the best. The bed was comfortable, the rooms were clean, it was quiet and parking was not crowded. Thank you for a great stay, I will be back!
Bodde her 4 netter i mars 2024
Svar fra Front Desk Team den 25. apr. 2024
Stephanie,We are thrilled to hear how much you travel to Michigan. We look forward to repeat guests and hope we get the chance to become your home away from home. Thank you again for taking the time to leave your feedback of the Holiday Inn Detroit Metro.

2/10 – Forferdelig

JOHANA

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not like at all
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 7. mai 2024
Johana,Thank you for taking the time to leave this review. Please always stop or call the front desk to let us know what you did not enjoy about your stay. We would try out best to turn your stay around. Our staff hopes we get the chance to turn your future experience around.

10/10 – Utmerket

Celeste

Likte: Renhold og overnattingsstedets bygg og tilstand
Can walk to restaurants
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 25. apr. 2024
Celeste,Thank you for your valued feedback. We do have restaurants within walking distance of our property. The hotel also has an attached restaurant Urban Steak Bar & Grill. Thank you again for your wonderful review.

10/10 – Utmerket

Daniel

Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 25. apr. 2024
Daniel,Thank you for taking the time to rate our property. We hope to see you again soon.

10/10 – Utmerket

Taylor

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 25. apr. 2024
Taylor,We are happy to hear you liked your experience here at the Holiday Inn Detroit Metro. We hope to see you again in the future.

10/10 – Utmerket

LaSandra

Likte: Renhold og personale og service
The desk clerks were very helpful as they quickly responded to my concerns. Particularly the desk clerk at night...
Bodde her 3 netter i februar 2024
Svar fra Front Desk Team den 25. apr. 2024
LaSandra,Thank you for taking the time to provide your feedback. We are always happy to hear how wonderful our staff is. They strive to provide excellent customer service. We are happy to hear you enjoyed your most recent stay and look forward to seeing you again!

8/10 – Bra

Riley

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Mary og Livonia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Randolph

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Pleasant n convenient community
Bodde her 1 natt i februar 2024

6/10 – Grei

Stephanie

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was filthy. Looked like it had not been cleaned other than the bed. The head board had a large spot that was peeling.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Brian

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Transistor

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Christopher

Forretningsreisende
Likte ikke: Personale og service og fasiliteter
Close to the airport is a positive but I have spent a whole year becoming a “diamond elite” member and they always gave me free snacks before I got to diamond elite but, because I didn’t book it through their app, they charged me for it. So much for diamond elite. Don’t even waste your time with that scam
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Denise

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Scott

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Michelle M

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jason

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Shuttle service was great
Bodde her 1 natt i januar 2024

6/10 – Grei

Matthew

Bodde her 1 natt i desember 2023

10/10 – Utmerket

JASON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jin den 3. jan. 2024
Thank you for time and rating. Happy New Yesr! We are looking forward to see you soon!

10/10 – Utmerket

Mr

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Colin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jin den 27. des. 2023
Thank you for your time and rating. Merry Christmas and Happy Holidays

6/10 – Grei

Lisa

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i desember 2023
Svar fra Jin den 24. des. 2023
Thank you for your time and feedback. We’ll work hard to meet our guests’ expectations and we look forward to welcoming you back.

10/10 – Utmerket

yang

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Derek

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's always a pleasant experience to stay here. The front desk staff are always smiling and helpful. The rooms are always clean and fully stocked. We only stay at Holiday Inn s for these reasons.
Bodde her 1 natt i desember 2023
Svar fra Jin den 24. des. 2023
Thank you for your kindness and love. The whole Front Desk Agents are wishing you Merry Christmas and Happy New Year!

10/10 – Utmerket

Anthony

Likte: Personale og service og overnattingsstedets bygg og tilstand
Staff were excellent
Bodde her 1 natt i desember 2023
Svar fra Jin den 12. des. 2023
Thank you very much for your time and rating. We can’t wait to see you soon!

8/10 – Bra

Danny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Jin den 12. des. 2023
Thank you very much for your time and rating. We are looking forward to see soon!

10/10 – Utmerket

Carole

Bodde her 1 natt i november 2023
Svar fra Jin den 12. des. 2023
We appreciate your time and rating. Merry Christmas and Happy Holidays

6/10 – Grei

NANCY og WILMINGTON

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Dumpy 1960’s style hotel with poorly lit rooms. The woman at the front desk was friendly and helpful though, and the sports bar restaurant was surprisingly good for tasty food and friendly service.
Bodde her 1 natt i november 2023
Svar fra Jin den 29. nov. 2023
Thank you for your time and feedback. We are happy that you enjoyed our food and satisfied our service. We’ll looking into our lighting in the room.

6/10 – Grei

Ian

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Disappointed the restaurant and bar closed on weekends, wouldn’t have stayed there if I was aware
Bodde her 2 netter i november 2023
Svar fra Jin den 28. nov. 2023
Sorry that you were not happy for the restaurant and bar not open on Friday and Saturday. We are working diligently to make the changes.

10/10 – Utmerket

Samuel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jin den 17. nov. 2023
Thank you for your time and rating. We are looking forward to see you soon.

6/10 – Grei

Christopher

Reiste med partner, Reiste med familie og små barn
Likte: Renhold
Likte ikke: Fasiliteter
The room was clean and the bed nice and comfortable. But the staff was not very imformative, my key card constantly stopped working if it cam in contact with my phone or magnetic wallet, there were no prices on any of the goods sold in the lobby, the shower water pressure was WEAK, and the hot water in the gym didn’t work. The pool looked really dirty as well.
Bodde her 2 netter i november 2023
Svar fra Jin den 17. nov. 2023
We are so sorry that you were not happy during your stay. We strive to make every improvement to meet your expectations. We look forward to see you soon.

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Jin den 27. nov. 2023
Thank you for your rating. We can’t wait to see you again!

10/10 – Utmerket

Daniel og novi

Bodde her 1 natt i november 2023
Svar fra Jin den 12. des. 2023
Thank you so much for your time and rating. It means a lot for us. Merry Christmas and happy Holidays!

8/10 – Bra

James V

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice room, hotel was clean, staff were very nice. Only negative is that they don't make up the room every day.
Bodde her 3 netter i november 2023
Svar fra Jin den 12. nov. 2023
Thank you for your nice comment. We strive to improve our service to meet your satisfaction 100%. We are looking forward to see you soon.