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Anmeldelser av Four Points by Sheraton Detroit Novi

3 out of 5
Four Points by Sheraton Detroit Novi
27000 S. Karevich Drive, Novi, MI

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 248 av totalt 645 anmeldelser." "
Rangering på 8 − Bra. 180 av totalt 645 anmeldelser." "
Rangering på 6 − Grei. 110 av totalt 645 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 645 anmeldelser." "
Rangering på 2 − Forferdelig. 49 av totalt 645 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Nanxi

Reiste med partner, Forretningsreisende
Likte ikke: Fasiliteter
There are not that many options in the city , so it is okay for what it is . There is a swimming pool in the lobby so the entire hotel smells like Chlorine. Breakfast is 5 out of 10.
Bodde her 3 netter i april 2024

8/10 – Bra

Nawaz

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Mary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Marisha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Curtains and sheets were dirty
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nelsis

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exelente
Bodde her 2 netter i mars 2024
Svar fra Sarah den 2. apr. 2024
Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided. Thank you for choosing to stay with us. We hope to have you again.

2/10 – Forferdelig

Alex

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The owner is an absolute tweaker.
Bodde her 4 netter i mars 2024

6/10 – Grei

Taryn

Likte: Personale og service
Very cold pool! But staff was nice and room was clean!
Bodde her 1 natt i mars 2024
Svar fra Sarah den 2. apr. 2024
Thank you for your feedback.

10/10 – Utmerket

Samantha

Bodde her 1 natt i mars 2024

8/10 – Bra

David og Saginaw

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay at !!!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Carissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing hotel loved it
Bodde her 1 natt i februar 2024
Svar fra Sarah den 6. mars 2024
Carissa,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided. Thank you for choosing our hotel and we hope to welcome you again.

6/10 – Grei

Joel

Reiste med partner
Likte: Personale og service
Have more options for no pork eaters..
Bodde her 4 netter i februar 2024
Svar fra Sarah den 6. mars 2024
Joel,Thank you for your feedback. We will see what the restaurant can do about the concern you have provided since the breakfast is on the restaurant side and not the hotel.Thank you for choosing our hotel.

2/10 – Forferdelig

Dan og Portage

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Marie

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This property was chosen due to an event that was held in the area for competitions. The staff at check-n was pleasant. Parking convenient. The overall day was unpleasant, unable to sleep. Complaints were made throughout the night.
Bodde her 1 natt i februar 2024
Svar fra Sarah den 26. feb. 2024
Marie,Thank you for your feedback. I apologize for the inconvenience that occurred during your stay.Thank you for choosing our hotel.

10/10 – Utmerket

Song

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front staff was very helpful and courteous
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Daniel

Forretningsreisende
Likte ikke: Personale og service
Noisy
The staff had no control over the property. There were kids running and screaming outside the door until after 11pm. They said that we had a quiet room but it was right above the pool.
Bodde her 2 netter i februar 2024
Svar fra Sarah den 9. feb. 2024
Daniel,Thank you for your feedback. I will share this review with the staff to ensure the proper guidelines are met.Thank you for choosing our hotel.

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
Not the worst but not the best
Front desk upon arrival was fantastic! The place smelled of chlorine strong enough to give you a migraine due to the open pool. My room appeared clean at first but discovered clothing left from previous guest in the drawers, mirrors were filthy like someone had splashed toothpaste from top to bottom. Only one outlet worked out of 4 by the bed. Due to open layout of the hotel it was extremely loud in my room all evening due to sound traveling from the bar and pool area. Wish I would have brought a fan or something to drown out the noise. At checkout there was a line of guests waiting for someone to help as no one was at the desk. Several housekeeping staff were helping us track down someone who could assist us as they didn’t know where she went.
Bodde her 1 natt i februar 2024
Svar fra Sarah den 9. feb. 2024
Thank you for your feedback. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit.This has been shared with our housekeeping leaders to ensure this is an isolated incident.Thank you for choosing to stay with us.

8/10 – Bra

CAROLANE

Reiste med partner
The front desk is very helpful from the time of reservation , check in up to check out . I recommend to get the breakfast as it is great! Everything I fresh . The hotel is just in the middle of everything ! I will definitely come back.
Bodde her 1 natt i februar 2024
Svar fra Sarah den 9. feb. 2024
Carolane, Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided. Thank you for choosing our hotel and we hope to see you again!

10/10 – Utmerket

Heidi

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Keyonn I

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel was ok and clean, but elevator was down and $15 for a generic breakfast buffet was too bad.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kimberlee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Terry

Reiste med familie og små barn
Likte: Renhold og personale og service
It was a good stay, the pool and breakfast buffet was nice. I don’t quite recommend it though. With the bar being downstairs in the open it was nearly impossible to sleep, loud hollering and cheering of drunk people. The shower got pretty hot which was great but hardly any pressure and the beds were too soft. Nice hotel though. If the the rooms were separate from the bar area we’d come back.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Adam

Reiste med familie
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
THE BREAKFAST BUFFET SHOULD BE FREE
Bodde her 2 netter i januar 2024

8/10 – Bra

Rita

Bodde her 1 natt i januar 2024

8/10 – Bra

Flavia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reviews were complaining about the breakfast. We thought it was great. They didn’t charge for my 9 year old, and 30 dollars was a fair price for a good breakfast for three. Clean, convenient location, attentive staff.
Bodde her 2 netter i desember 2023

8/10 – Bra

Flavia

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Shinji

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
HQ
Need improve the breakfast. Start to service were unstable. Poor line up.
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Tamekia

Bodde her 3 netter i desember 2023
Svar fra Sarah den 6. jan. 2024
Tamekia,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive review you have provided.Thank you for choosing to stay with us.Sincerely,Sarah

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was the perfect stop for us. Very family friendly. Great breakfast. Kind and courteous staff.
Bodde her 1 natt i desember 2023

6/10 – Grei

Nancy

Bodde her 1 natt i november 2023

10/10 – Utmerket

Maureen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 9 netter i november 2023

8/10 – Bra

Richard

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The ice machine on the first floor was broken and when I tried to get ice from the bar I was completely ignored. I sat down at the bar and the person at the bar had his back to me and was more concerned about his morning breakfast receipts than saying anything to me. The breakfast was terrible and so was the service. I ended up getting ice up on the second floor.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Lee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was top notch and very welcoming. Checked in with us after we got to the room.
Bodde her 1 natt i november 2023

8/10 – Bra

Melissa

Bodde her 1 natt i november 2023

8/10 – Bra

Shirley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Property a bit tired but has all amenities. Breakfast food quality poor.
Bodde her 3 netter i november 2023

8/10 – Bra

Josh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

6/10 – Grei

Slawek

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Place looks really tired and smells like chlorine because of the pool. It's more like a low budget motel and drags the Four Points brand down.
Bodde her 1 natt i november 2023

6/10 – Grei

Nisa

Reiste med partner
.
Bodde her 1 natt i november 2023

6/10 – Grei

Lori

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Problems were my own fault. Should have got handicap room.
Bodde her 1 natt i oktober 2023

8/10 – Bra

HAYATO

Bodde her 1 natt i oktober 2023

8/10 – Bra

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023

8/10 – Bra

Lydia

Likte: Renhold og personale og service
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Terrance og Van Buren Twp

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the bar, pool, and the size of the hot tub. The location was easy to get to. Plus, the mall was close and near by. I loved the overall experience. I plan on coming back soon
Bodde her 1 natt i oktober 2023

6/10 – Grei

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing fancy but clean breakfast extra
Clean. Friendly staff. Very small pillows. Bathroom door is a slider and no handle on inside. Does not fully close / latch A bit outdated - dim lighting Breakfast is an additional $15. Worth about $5.
Bodde her 1 natt i oktober 2023
Svar fra Sarah den 19. okt. 2023
Richard,Thank you for your feedback. I will share this information with the maintenance team and restaurant team so they can see what they can do about the manner.Thank you for staying with us.

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great
Bodde her 1 natt i oktober 2023
Svar fra Sarah den 19. okt. 2023
Brian,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided and hope to welcome you again!

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and courteous staff at front desk
Bodde her 1 natt i oktober 2023
Svar fra Sarah den 19. okt. 2023
Kevin,Thank you for letting us know how your stay was. We appreciate the positive feedback you have provided about our staff.We hope to welcome you again soon.