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Anmeldelser av A Victory Hotel & Suites

2.5 out of 5
A Victory Hotel & Suites
27500 Northwestern Hwy, Southfield, MI

Anmeldelser

5,2
Rangering på 10 − Utmerket. 127 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 175 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 182 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 178 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 343 av totalt 1005 anmeldelser." "

5,2/10

Renhold

6,4/10

Personale og service

5,0/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

4,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Jessica

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No towels no garbage bags dirty rooms and pool area
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Larry

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
They didn’t have enough towels, couldn’t believe that. Went and bought my own.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Darryl

Bodde her 1 natt i mai 2024

2/10 – Forferdelig

manwell

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was no towels or Hot water
Bodde her 1 natt i mai 2024

4/10 – Dårlig

manwell

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

A'Marieon

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
WORST STAY EVER
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

A'Marieon

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was THE worse experience I’ve had with a hotel. Firstly when I got there hallways smell all types of ways. When I got to my room there was bugs, roaches. My bed had stains that WERE dark on the mattress. Walls were dirty in the hotel. Dead bugs in the fridge. Ended up switching to other rooms, same issue, just not as bad. Also when I used the bathroom in the middle of the night I used the bathroom. Did nothing to clog it up. Woke up to the toilet overflowing, got to the carpet so that was soaked a good 3 feet away from the bathroom. Wanted a refund (and asked for one when I was there for like 20 min) after the second issue (which they were trying to give me another room for the second time) I asked if I could get a refund AT LEAST for the night I’m not staying because at that point I wanted to be out of the hotel in general. Had to go through the Expedia process. So I left having to get another room somewhere else with no refund after. They said the refund is basically to be determined so I’m just so over this place.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Kathleen

Likte ikke: Renhold
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Denaz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool in room is amazing
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Alexis

Poor
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Ronald

Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Sikhumbuzo

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very very dirty. Seems like place was flooded and cupboards were not replaced as they are rotting
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Myla

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

2/10 – Forferdelig

alayah

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
the whole stay was terrible and staff was rude and inefficient
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Natalie

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No detectors in the room.
Bodde her 1 natt i april 2024

6/10 – Grei

Brittani

Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I was expecting to stay at the Baymount Hotel and later realized A Victory Hotel took over. You can tell they are currently remodeling and trying to make improvements. They do have a shortage of towels. The bed sheets had a few stains on them and holes. The water for bathing took 20 minutes to get hot in the morning; in the evening however, it took 2 minutes for it to become hot. The door to the room wasn't as secure as I would like it. The wall had a small hole in it. The mini fridge was not clean. The freezer had mold in it and the fridge didn't get as cold. The microwave in the room worked however it didn't have microwave plate to place food on. If you choose to stay here, bring your Lysol wipes, disinfecting spray, wall plug-ins, and prepare to clean to get a fresh smelling room. Overall, the price you pay is what you get. You don't have to pay a deposit so that's a bonus. You have access to a pool and a fitness room.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Jasmine

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Roach infested!
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Talia

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The lady Danielle at the front desk was very very rude to me . Hollering using a lot of hand moving . All because I mentioned to her that my heat and hot water was not working . 45 minutes went by and I never heard anything else I was told to let the water run not thinking 45 minutes into the water running still no hot water she even told me I could leave . All I requested was a room change I was there for 2 days still no room exchange . Very disappointing
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Evelyn

Bodde her 1 natt i mars 2024

6/10 – Grei

Edward

Likte: Personale og service og fasiliteter
Love the price and location
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Emily

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not clean, had buckets catching rain leaking in all over the place.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Ashley

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was old and the pool was closed which was a big problem seeing that’s the only reason I booked it.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Elizabeth

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Jonathan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Started off rough but in the end all good.
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Jonathan

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don’t bother going here unless you like nothing in your room to work - water, tv, broken furniture and lamps, one staff member was nice (60is year old man) but the others are rude and accuse the customer of being a nuisance when brining up said issues when their hotel is bad. Good luck to this place I hope it turns around. So bad I’m inspired to write this on Shabbos as the situation is ongoing.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Niketa

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist took me to 3 rooms that were all filthy. The shower head was broken off in 1 and 1 had dried up vomit on the carpet. There was no staff ; therefore, it’s had to keep the place up, she tried to explain. She gave me a very difficult time approving my refund.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Sara

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Alberta

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When I first entered the hotel all I smelt was cigarette smell The back door was broke propped open where anybody can walk in The hotel smelt bad they gave me a non-smoking room so the whole floor smelt just like cigarettes and when I entered the room it was a strong smell of unclean cleanliness cigarettes and other smells room was not dusted and clean property tub was dirty bathroom was not clean smell of roaches fumes and other insects The Jacuzzi wasn't even fixed and the pool really look like it needed to be cleaned
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Deanthony

Forretningsreisende
Bodde her 1 natt i januar 2024

8/10 – Bra

Shanika

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Madeline

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Damon

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst place ever
Roaches!!!!! No hot water tv nor microwave worked
Bodde her 2 netter i januar 2024

8/10 – Bra

Tasha

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

JaJaun og Flint

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was not cleaned properly. I asked for extra towels and never got them. Room didn't have ice bucket. There was exploded soda dropping on wall and ceiling from previous guest. Shower was dirty with black around. Hair was filthy, couldnt even sit in it. Horrible stay. Very horrible on the cleanliness.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Melinda

Bodde her 1 natt i desember 2023

4/10 – Dårlig

priya

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Paige

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I want my money back I purposely purchased the insurance for my stay!!!! There was ketchup and bbq sauce stains on the walls in the first room we were in there were stains on the sheets as well! It was disgusting my children asked to leave I asked the young lady to give us another room she put us in another one! This room there was no lock on the door! Carpet was filthy I told my son we had to make it work! When we decided to finally unwind and go for a swim we undressed I went into the bathroom l, I then turned on the lights and several ROACHES came out the damn blue. I am traumatized disgusted and overall mad as hell! I drew the line there and we checked out the hotel I then called Expedia to attempt to get my money back . And you denied me! What was the point of purchasing insurance if I am not protected! The only option they offered me was that the same hotel told Expedia I can be placed in ANOTHER DAMN ROOM absolutely not! I took my children and got far away! I am so displeased with EXPEDIA! Mind you (the person/s reading this I just moved back to my hometown and me and my children are living out my truck that was my last 80 I didn’t that I can’t get back! I will be taking this higher above, however else I need to go to seek justice!
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Edward

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Called ahead to make sure pool and hot tub were working and available. Woman at desk said they were. They were NOT. Entire reason I booked was to soak and rehab my knee. Room was awful, I will leave it at that. Will NEVER go back.
Bodde her 2 netter i desember 2023

6/10 – Grei

Christopher

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Deja

Reiste med familie
Likte ikke: Renhold og personale og service
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Dana

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Misty

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Callie

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No Toilet paper no towels the whole time I was there

2/10 – Forferdelig

Brandon

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Roaches&Threats
It was horrible, we went for my birthday just to hangout wasn’t expecting anything more for what we paid but I didn’t expect this place to have roaches,ants, no hot water, false advertisement for breakfast and a jacuzzi, the blankets had stains on them and the dresser drawers were disgusting and have not been wiped out. We couldn’t get a refund because we didn’t notice any of these things within the first 15 minutes and I think it’s ridiculous we also got 2 double bedrooms at first but then had to get one double room, and 2 single and the reason being is one double room 111 didn’t lock and it reeked like cat pee. We also got threatened to leave when we told someone checking in that there was roaches and if we would of known better we wouldn’t have spent 315 for a crappy stay, after we told the man there was roaches the young lady from the front desk came upstairs to one of our rooms and threatened to kick us out if we kept telling people there was roaches because they have to give the guy a refund, the young lady even admitted she knows they have roaches but she said my boss found it disrespectful we told the dude about it. I would not recommend this hotel coming from a 17 year old and a group of my friends, honestly if anyone ever got the chance the hotel needs to be sued.
Bodde her 2 netter i november 2023

4/10 – Dårlig

Jasmine

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Check was a breeze but the hotel needs to be shut down for renovations expeditiously. Molded ceilings, roach infestation and not a pleasant smell
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Unikka

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room has roaches and management knows about them. You hace 15 mins to ask for a refund.
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Awni

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Carlos

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Hotel was very dirty and smelled like smoke all thru the hallways. The cleaning staff was very very rude.
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in.
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Brittany

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty smells have roaches really bad no clean towels or rags no fridge that works
Bodde her 2 netter i september 2023